I received exceptional service from Jennings Heating and Cooling. My wife is due in 4 weeks and they went out of their way to repair my air conditioning and make her a little more comfortable. They came out to diagnose the problem the same day I called and quickly made the repair. I found them to be honest and transparent. The service technician, Andy, was extraordinary. He took time to explain the issue so that I understood the problem and the recommended solution. I am happy with the service and recommend Jennings to anyone. I am a customer for life.
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I cannot tell you how impressed I was with Ben servicing our AC unit. He was so informative and knew exactly what the unit needed, Due to the pandemic, we had neglected our unit. After an acid wash and thorough cleaning we are back to new!! I will not trust my heating and cooling needs to any other company!! Ben you are the best!! See you in the fall!!
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Andy is a very cordial and polite gentleman. He is a positive for your company. He was considerate by putting shoe covers on when entering house. I thought he was very thorough on the entire job inside & out. He also explained things. I would recommend him and Jennings for maintenance anytime. “He also liked my dog which was a plus !!”(joking)
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Ricky M. came promptly to assess the issues we were having with our air conditioner. He arrived at the problem and discussed all of our options. Then, he re-checked his assessment once to be extremely thorough and discovered the specific source of the problem. Ricky was able to fix the air conditioning issue, saving us $$$$. I also contacted him prior to the repair with some other questions. He returned my call promptly. The professionals who work for Jennings are honest, thorough, and competent. I recommend this company highly!
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Tim B. came to my house yesterday to service my air conditioner and heat system. He was VERY professional and he explained everything I should know about my system and what he did while he was at the house. He recommended a filter system and a house power surge unit that are available to me. He is an excellent man and Jennings has a wonderful employee!!! I would highly recommend Tim to be your repairman!
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Called Jennings at 7 am this past weekday because of no heat and by 8 am, technician was at our home. Shortly, I was given diagnosis (I needed need furnace) and by 10:30 and another technician came to measure. The next morning, at 7:30 friendly technicians arrived and worked all day to install. They were mindful of my home placing plastic coverings on carpeting. They were exceptional in their clean up too. Thank you for such great service. ***** *****
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These guys were all amazing. Andy was great, Gary was great, the electrician was awesome (sorry, I can't remember his name) but he deserves the same recognition. The work was done at my commercial business and I felt I was made a priority and the work was efficiently done and expertly completed. Every person on the staff treated me with respect and courtesy. Well done.
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I am trying to leave a simple, complimentary review of the work done yesterday by John Fuller, Service Technician for Jennings Heating. He went above and beyond my expectations and was personable. Thank you. Lowell O. Bird. Your survey system tries to make it too complicated
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John is very honest an friendly, neat.. He explained the service he would perform on the furnace. I have a Lenox that is 21 years old. It performs very smoothly. I requested John because he did service on the air conditioner this past summer. Thus he was familiar with the furnace .He called the next day to see how the furnace was operating. He has a lot of experience working in the Heating and Air Conditioning field. I will request him in the future to service my equipment.
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This is the third year that John Fuller has come to do the annual maintenance on my furnace. As always, he was prompt, thorough, friendly, and explained every step of the process. I can't say enough good things about John and his approach towards a routine job. Besides...my dog loves him! I will continue to recommend Jennings Heating to anyone who's looking for a first rate company with great people.
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George came out for a maintenance checkup for the electrical panel in my parents' home. He did a very thorough and experienced diagnostic of their whole home, made clear and concise recommendations, and offered a bid with multiple options for repairs and upgrades. We feel very comfortable with his level of knowledge and communication on necessary work and associated timeline. Looking forward to installation day!
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