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By Shellie F. on 11/08/19
John Fuller was very professional and explained everything he did in detail. Highly recommend Jennings!

By Linda L. H. on 11/07/19
Greg Browning did a great job getting my heat back on. He was very courteous and kept me informed on what he was doing to get everything back in order. Thank you for such quick service, on such a cold day. Linda Hostetler

By K O. on 11/06/19
John did an excellent job. He was very thorough and explained everything that he did. I feel confident that my furnace will be running smoothly and safely.

By Carolyn D. on 11/06/19
Jennings Technician Rob Barbato was excellent. A major repair for my furnace was done today. He was professional, friendly and great at explaining everything that needed to be done. Answered all questions and concerns. Everything was fixed and working well. Thanks Rob!

By Kay M. on 11/04/19
Great!! Skills ++++ high expectation!! He is a winner....with excellent skills and communication !! Another winner for JENNINGS HEATING!

By Barb B. on 11/04/19
Andy did an awesome job with our maintenance & filter replacements! He took his time and made sure everything was checked and inspected.

By Gregory L. on 11/04/19
After Sean has completed his service of my furnace, I feel very comfortable facing the upcoming winter worry free of a heating problem. On a personal note he is aware of my nasal problem and makes certain that the humidity level is set accordingly. Sean is a true p...
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After Sean has completed his service of my furnace, I feel very comfortable facing the upcoming winter worry free of a heating problem. On a personal note he is aware of my nasal problem and makes certain that the humidity level is set accordingly. Sean is a true pro and I will continue to request him for all my furnace and AC service calls.
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By Larry M. on 11/02/19
Matt came to our house to review a noise our furnace motor was making. He thoroughly reviewed the situation and let us know that while the furnace was old (30 years or so), there was no need to replace it just now (he did not try to "upsell" us). He did some main...
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Matt came to our house to review a noise our furnace motor was making. He thoroughly reviewed the situation and let us know that while the furnace was old (30 years or so), there was no need to replace it just now (he did not try to "upsell" us). He did some maintenance, replaced a part, all in a professional and friendly manner. We will use Jennings in the future.
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By Ann Bryner H. on 10/31/19
Jennings has been our heating contractor forever. I love that we get a heads up call from the office telling us the technicians name and how soon he'll be there. John was very quick, and efficient; he explained everything thoroughly, answered all my questions and ...
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Jennings has been our heating contractor forever. I love that we get a heads up call from the office telling us the technicians name and how soon he'll be there. John was very quick, and efficient; he explained everything thoroughly, answered all my questions and made sure he didn't track anything into the house!
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By Lori on 10/31/19
no comment

By Brent W. on 10/30/19
Nice job, complete. Sean explained everything he was doing as he did it.

By Carol S. on 10/29/19
I tried to use facebook but could not find the spot to post only found other reviews and mine from last year. I can tell you that I am still a very happy customer. Dave was the tech this time, he was polite and helpful in every way. I wpuld recommend Jennings to anyone.

By Ron s. on 10/28/19
Ben is a very good furnace man .went right to work fixed the problem in no time . Checked out to make sure there were no more problems . Was able to get to know Ben he is a very fine personable man . He finished hi work and was able to talk a bit . Ben made the job...
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Ben is a very good furnace man .went right to work fixed the problem in no time . Checked out to make sure there were no more problems . Was able to get to know Ben he is a very fine personable man . He finished hi work and was able to talk a bit . Ben made the job more easy to understand what he was doing . I would recommend Ben to anyone ,looking for a heating or a/c problem.
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By Solon A. on 10/28/19
no comment

By Gregory H. on 10/25/19
did an excellent job getting our furance going again

By Donnie W. on 10/25/19
Matt Lewis, great service person. Good people skills knew his job. Want him back next service or repair.

By Cynthia J. S. on 10/24/19
I love Jennings! The Senior Service Technician who did my work was excellent also. His name is Brian Easterling. I would definitely recommend Jennings and Brian.

By Andy M. on 10/24/19
I have Fuel Oil heating. I had 2 companies come out, and didn’t want to do the job. I called Jennings and they were professional from the start. Greg showed up and was meticulous with his work. Very professional. They did great quality work.

By Roger F. on 10/24/19
Love Jennings - dealing with them for years and recommend them to friends and family. Sean is very professional and is quite thorough. He explains everything to us in a professional manner. Will be requesting Sean for our spring tuneup for sure!

By JOHN S. on 10/24/19
Very professional. responsive, & high quality service!
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CALL TO SCHEDULE
1-330-784-4817

Select any employee to see all their reviews.

SEAN P
6 Years
Rating:
202 total reviews!
MATTHEW L
10 Years
Rating:
172 total reviews!
HOLLY D
Customer Service Rep.
Rating:
(4 total reviews)
TIM B
Customer Service Rep.
Rating:
(1 total review)
DAVE B
Rating:
(151 total reviews)
BEN W
Rating:
(85 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Jennings Heating Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Jennings Heating Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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MATTHEW L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
172 total reviews
THANK YOU FOR CHOOSING JENNINGS HEATING TODAY FOR YOUR HEATING AND COOLING NEEDS. MY NAME IS MATT AND I AM A SENIOR SERVICE TECHNICIAN WITH JENNINGS HEATING AND I WILL BE HAPPY TO ANSWER ANY QUESTIONS THAT YOU MAY HAVE.
By Larry M. on 11/02/19
Matt came to our house to review a noise our furnace motor was making. He thoroughly reviewed the situation and let us know that while the furnace was old (30 years or so), there was no need to replace it just now (he did not try to "upsell" us). He did some main...
(View More)
Matt came to our house to review a noise our furnace motor was making. He thoroughly reviewed the situation and let us know that while the furnace was old (30 years or so), there was no need to replace it just now (he did not try to "upsell" us). He did some maintenance, replaced a part, all in a professional and friendly manner. We will use Jennings in the future.
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By Donnie W. on 10/25/19
Matt Lewis, great service person. Good people skills knew his job. Want him back next service or repair.

By Roberta M. on 10/19/19
No comment

By Josephine P. on 10/02/19
Nice effort by Matt. He worked quickly and was very friendly and professional. Thank you!

By Jim S. on 10/01/19
Matt did a furnace inspection. He did an outstanding job.

By Richard L. on 10/01/19
Matt once again did a super job! He is very reliable, responsive and explains everything very well. He is very friendly and professional as well. Keep up the great work Matt and Jennings!

By Joe B. on 08/30/19
my experience with Jennings has been so polite and professional , I will definitely be calling them back if I need any other heating and cooling needs. Priced well and the technician did a fantastic job showing me what issues my system was having and repaired it qu...
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my experience with Jennings has been so polite and professional , I will definitely be calling them back if I need any other heating and cooling needs. Priced well and the technician did a fantastic job showing me what issues my system was having and repaired it quickly and professionally. Very pleased with the work .
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By Ann C. on 08/02/19
He is excellent...always very good.

By Becky S. on 07/29/19
Just had Matt here for problems with our air conditioner. It started acting up on Friday - called Saturday late afternoon and Matt was here bright and early this morning. He advised of all possible costs prior to checking the system and within a few minutes he as...
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Just had Matt here for problems with our air conditioner. It started acting up on Friday - called Saturday late afternoon and Matt was here bright and early this morning. He advised of all possible costs prior to checking the system and within a few minutes he as able to tell us what needed to be done and our options. Our system is about 16 years old (as a matter of act Matt was here many years ago) so I had asked if Matt was still there and could he be the person sent. Matt is very helpful, courteous and knowledgeable and did not try to sell more than we needed. I would call for him in the future if needed.
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By JOY P. on 07/26/19
Glad you contacted me posting not working yesterday. Matt's service was excellent --both professional and friendly. The terms of your companies policies was an added good surprise and gave me peace of mind. Thank you for very prompt service and better than aver...
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Glad you contacted me posting not working yesterday. Matt's service was excellent --both professional and friendly. The terms of your companies policies was an added good surprise and gave me peace of mind. Thank you for very prompt service and better than average customer satisfaction!!
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By Karen K. on 07/23/19
Matt was excellent explaining the problem and what was needed to get my air conditioner working again. The unit is older and he did not push for it to be replaced since it could be fixed relatively easily. I have used Jennings for 32 years and they are always relia...
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Matt was excellent explaining the problem and what was needed to get my air conditioner working again. The unit is older and he did not push for it to be replaced since it could be fixed relatively easily. I have used Jennings for 32 years and they are always reliable and honest. I am appalled by the review I read from another customer about Jennings and Matt. It is even more appalling that the person keeps repeating the review. Why not just go to another company and not waste time and energy trying to destroy a reputation that has been great for many years? Matt was efficient and honest in his assessment of the problem and he lives up to the excellent reputation of Jennings.
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By crystal s. on 07/17/19
Matt made me so comfortable with his service that I want him to come back any time I need the furnace or air conditioner serviced. He said he would be done in an hour and yes he was. Very confident and knowledgeable. Explained everything to where I could understand.

By Cyndy L. on 07/16/19
Same day service, quickly diagnosed what was wrong and fixed it. Very pleased with the way the service was conducted.

By Len L. on 07/14/19
I called Jennings because our outdoor a/c condenser was making noise. Upon inspection, Matt Lewis told me our unit is 21 years old which exceeds the typical lifetime of a condenser. Upon inspection the refrigerant was leaking, as was oil from the fan motor, the f...
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I called Jennings because our outdoor a/c condenser was making noise. Upon inspection, Matt Lewis told me our unit is 21 years old which exceeds the typical lifetime of a condenser. Upon inspection the refrigerant was leaking, as was oil from the fan motor, the fan shaft has play in it and the electrical contacts were worn. He quoted the price to repair the unit and also quoted the price of a new unit. We went with the new unit because the existing unit has 21 year old parts some of which may not be available. He also inspected a second condensing unit which is 5 years and that on is in good condition. The inspection was thorough and all my questions were answered.
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By Al N. on 07/11/19
I feel they grossly overcharged us for service work on our AC unit in an attempt to lock us in to buying a new unit (both air and heat). The service work charge can be applied toward the purchase of a new unit if we act within 10 days. I feel this is an over aggr...
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I feel they grossly overcharged us for service work on our AC unit in an attempt to lock us in to buying a new unit (both air and heat). The service work charge can be applied toward the purchase of a new unit if we act within 10 days. I feel this is an over aggressive attempt to get us to buy a new unit. This is not what I was looking for and feel as if I was taken advantage of. I will not be using this company in the future. The service person was polite and professional, I am just bothered by their business practice of forcing people into buying new units. I'd like to post my response to Don Truex' response to my above review. Dear Don, Thank you for your response regarding my complaint. The technician certainly did provide an estimate of the services he performed prior to doing so, and there was no surprises that day. However, I am far from an expert when it comes to AC repairs and I was under the impression that these services were 100% necessary for our current unit. After the services were performed he notified me that the current unit probably will not last much longer and that he quoted several options for both an AC and heating unit (not just an AC unit). Most problematic is that after showing the invoice to a contractor friend who showed his heating and cooling service provider, we were told that we paid $1,100 of around $400 worth of services. The constant implication from the technician was that we should view this more as a 'down payment' for a future unit rather than repairs to our current one. That is not what I signed up for. Again, thank you for the response. I will take my losses and move on.
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By Paula on 07/10/19
Matt was friendly, knowledgeable, efficient and tidy in diagnosing and replacing our hot water tank. We have confidence in Jennings’ quick, reliable service.

By Chip m. on 07/09/19
Matt, did a great job explaining what needed done and performing the work.

By Al N. on 07/04/19
I feel they grossly overcharged us for service work on our AC unit in an attempt to lock us in to buying a new unit (both air and heat). The service work charge can be applied toward the purchase of a new unit if we act within 10 days. I feel this is an over aggr...
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I feel they grossly overcharged us for service work on our AC unit in an attempt to lock us in to buying a new unit (both air and heat). The service work charge can be applied toward the purchase of a new unit if we act within 10 days. I feel this is an over aggressive attempt to get us to buy a new unit. This is not what I was looking for and feel as if I was taken advantage of. I will not be using this company in the future. The service person was polite and professional, I am just bothered by their business practice of forcing people into buying new units.
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By Mark E. on 07/02/19
No comment

By Andre Thornton J. on 07/01/19
Andy Cagle, came to my house at 8:30 at night because our A/C decided to take a break from working. He had best attitude and joy for his job. He was very informative about the work that needed done and completed his work in a timely manner. My kids, my wife and I w...
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Andy Cagle, came to my house at 8:30 at night because our A/C decided to take a break from working. He had best attitude and joy for his job. He was very informative about the work that needed done and completed his work in a timely manner. My kids, my wife and I will sleep much better tonight! Thanks, Andy. I hope whoever else has the pleasure of working with him will appreciate him as much as we did.
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