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By William B. on 07/08/20
Excellent service and Professionalism

By Michael S. on 07/07/20
Ricky Marez was our technician and he did a super job! He explained what our AC problem was and was very professional. Five star service for a job very well done! Many thanks to Jennings!

By Dustin on 07/07/20
"no comment"

By Carla C. on 07/01/20
John was awesome. Very friendly and answered all my questions. He was quick and advised me of their loyalty program when he first got there, so I could take my time and think about it while he worked. He was really awesome and easy to talk to!

By Ken H. on 07/01/20
I recently had a new HVAC system installed by Jennings and could not have been more impressed with the service and quality of work. Holly was a joy to work with. The techs were knowledgable and professional and customer service was friendly and helpful. Matt knew a...
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I recently had a new HVAC system installed by Jennings and could not have been more impressed with the service and quality of work. Holly was a joy to work with. The techs were knowledgable and professional and customer service was friendly and helpful. Matt knew all about my 40-year-old system from it's design to the history of the company to why it stopped working. He laid out all of the options with pros and cons for each choice. Andy A, Robert, and Ryan did the installation and they were fast and friendly. The quality of the work was excellent. If you need trustworthy, reliable HVAC service in Akron, I recommend calling Jennings!
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By Judy H. on 06/30/20
Ricky arrived on time, was personable, friendly and courteous and performed his work professionally. He is an excellent representative of Jennings Heating and Cooling. Thanks for servicing our HVAC system!

By Joseph W. on 06/30/20
On time very professional and did a great job ! Fix the problem !! Great job

By Valerie G. on 06/30/20
Sean Palko is wonderful. Knowledgeable , professional and friendly.

By Patricia Lindley M. on 06/29/20
I only want to post to Jennings website and wasn't given that option. Dave is an excellent representative for Jennings. He is not at all pushy but just wants to help you make the right decision when faced with decisions for 'repair' or 'replace'.

By Barbara Anne H. on 06/27/20
"no comment"

By Robert S. on 06/26/20
Andy was courteous and professional he really knew what he was doing

By Holly A. on 06/26/20
Brian is amazing. I trust him and can see that he has the customer’s best interests in mind.

By Alice W. on 06/25/20
Service Tech Dave was very good. Thank you

By Jim A. on 06/19/20
I was a long-time customer with another HVAC business in the area but I changed over to Jennings for their customer service excellence. I always get a friendly agent when I phone, and my needs are taken care of personally and effectively. I have had occasion to hav...
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I was a long-time customer with another HVAC business in the area but I changed over to Jennings for their customer service excellence. I always get a friendly agent when I phone, and my needs are taken care of personally and effectively. I have had occasion to have techs out three times for different check-ups, and each visit has been taken care of by courteous and knowledgeable people! Keep up the good work, Jennings!
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By TIM L. on 06/18/20
I had my air conditioning unit serviced today by Dave H. I have to say that he provided a very good service and Jennings Heating and Cooling should be honored to employ him. I would prefer that Dave service my heating and cooling equipment in the future. It's not n...
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I had my air conditioning unit serviced today by Dave H. I have to say that he provided a very good service and Jennings Heating and Cooling should be honored to employ him. I would prefer that Dave service my heating and cooling equipment in the future. It's not necessarily the company name, but who you employ that makes a successful business.
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By Dotty M. on 06/17/20
Tim was on time, professional and informative. He was polite, did a great job and I would recommend him for all my services from Jennings Heating. I would give him 5 stars! Dotty M.

By Robert L. on 06/17/20
no comment

By Terry Van H. on 06/16/20
They came out to my house today to install a new A/C and Furnace. Andy was the lead technician and I never got his helpers name. I was told the job would take 2 days. It only took 1. these guys worked from 8 am upon 3 PM when they were completely finished. Andy the...
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They came out to my house today to install a new A/C and Furnace. Andy was the lead technician and I never got his helpers name. I was told the job would take 2 days. It only took 1. these guys worked from 8 am upon 3 PM when they were completely finished. Andy then went over everything I needed to know about the thermostat, furnace and A/C. He also made sure that I knew how to turn the Humidifier on and office. You don't want this system running in the summer. I kind of had a little sticker shock when I was given the quote but, between the quote and install I did add the Humidifier. I was very happy with the installers and office staff who I talked too. If somebody asked me I would highly recommend Jennings and if a need arose I would hire them again. Give them 5 stars.
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By Jill K. on 06/12/20
Robert was very friendly and knowledgeable about the AC issue. He was able to problem solve and communicate various solutions in ‘layman’s terms. Robert seemed to be genuine and motivated to complete the job to the best of his ability. It was a very positive experience.

By Cheryl S. on 06/11/20
Andy was knowledgeable very friendly explained everything well. Come to find out was a friend from high school. Did the work well and throughly enjoyed him. Thank you Andy
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CALL TO SCHEDULE
1-330-784-4817

Select any employee to see all their reviews.

SEAN P
6 Years
Rating:
215 total reviews!
MATTHEW L
10 Years
Rating:
202 total reviews!
TIM B
Customer Service Rep.
Rating:
(16 total reviews)
HOLLY D
Customer Service Rep.
Rating:
(4 total reviews)
DAVE B
Rating:
(168 total reviews)
BEN W
Rating:
(100 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Jennings Heating Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Jennings Heating Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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MATTHEW L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
202 total reviews
THANK YOU FOR CHOOSING JENNINGS HEATING TODAY FOR YOUR HEATING AND COOLING NEEDS. MY NAME IS MATT AND I AM A SENIOR SERVICE TECHNICIAN WITH JENNINGS HEATING AND I WILL BE HAPPY TO ANSWER ANY QUESTIONS THAT YOU MAY HAVE.
By Dustin on 07/07/20
"no comment"

By Jim A. on 06/19/20
I was a long-time customer with another HVAC business in the area but I changed over to Jennings for their customer service excellence. I always get a friendly agent when I phone, and my needs are taken care of personally and effectively. I have had occasion to hav...
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I was a long-time customer with another HVAC business in the area but I changed over to Jennings for their customer service excellence. I always get a friendly agent when I phone, and my needs are taken care of personally and effectively. I have had occasion to have techs out three times for different check-ups, and each visit has been taken care of by courteous and knowledgeable people! Keep up the good work, Jennings!
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By Stephanie P. on 06/04/20
no comment

By Linda V. on 05/21/20
We always request that Matt L come to do our service, because he is personable, Knowledgeable and professional. Very satisfied customers!

By Courtney M. on 05/19/20
Matt L. did an awesome job for us today. He explained everything clearly and was patient while we contacted our home warranty company! Thanks for everything!

By Russell H. on 05/18/20
I was very satisfied with the service Matt provided. He explained what he was doing, his observations of the state of my HVAC system, and my options for repair or replacement. He was very thorough and answered all my questions. I would have no hesitation to recomme...
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I was very satisfied with the service Matt provided. He explained what he was doing, his observations of the state of my HVAC system, and my options for repair or replacement. He was very thorough and answered all my questions. I would have no hesitation to recommend him to others for HVAC services.
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By Ruth W. on 05/08/20
MAtt was very efficient, pleasant and informative

By Robert M. on 04/27/20
As in the past, Matt did a very good job.

By Jim C. on 04/17/20
Matt at Jennings did a fantastic job for us. Very personable and knowledgeable. We’ve had the occasion for him to do two projects for us. This work was done in mid April 2020 during the Covid-19 problem. Matt wore shoe covers, gloves and a mask besides keeping t...
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Matt at Jennings did a fantastic job for us. Very personable and knowledgeable. We’ve had the occasion for him to do two projects for us. This work was done in mid April 2020 during the Covid-19 problem. Matt wore shoe covers, gloves and a mask besides keeping the proper social distance. He arrived in a timely manner and performed his work efficiently. He cleaned up his work area so that you didn’t even know he was here. Could not say enough good things about Matt and his work. I would rate him five star out of five or ten star out of ten.
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By Stephanie on 04/15/20
My furnace went out in the middle of the night. I called first thing in the am and got a same day appt. Matt arrived early in the appt window and performed a thorough evaluation of my furnace. Fortunately it was simply a "lack of routine maintenance" and "filter is...
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My furnace went out in the middle of the night. I called first thing in the am and got a same day appt. Matt arrived early in the appt window and performed a thorough evaluation of my furnace. Fortunately it was simply a "lack of routine maintenance" and "filter issue" which was quite embarassing for me, but he was very kind about it. He performed the maintenance, replaced my filter and explained why and when I should have my furnace and a/c checked. He also installed a new thermostat for me when I mentioned my dissatisfaction with the one I currently had. He was professional, thorough and very friendly. He used all the necessary PPE and maintained the recommended social distancing, even providing a disposable stylus for me to use when signing. I will recommend Jennings to anyone who needs heating/cooling service and will always use Jennings (and request Matt) for my future needs. Thank you very much
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By Kurt W. on 04/07/20
I have been a satisfied customer of Jennings for over 20 years. On Monday our hot water heater failed (the Jennings techs had predicted it was on its last legs at the last two maintenance checks of the HVAC system!). I called, a replacement hot water tank was deliv...
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I have been a satisfied customer of Jennings for over 20 years. On Monday our hot water heater failed (the Jennings techs had predicted it was on its last legs at the last two maintenance checks of the HVAC system!). I called, a replacement hot water tank was delivered that afternoon and the next morning Matt did the installation. Matt is a very friendly, competent and efficient technician whom I would highly recommend. I
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By Sandra H. on 02/04/20
Matt is a very nice person . Knows his job well

By Paul Siegferth J. on 01/22/20
Great service all around! Matt was top notch. Thank you!

By Rick B. on 01/20/20
Matt came out today to check out of our old furnace. Matt's a great guy who was up front with us and very pleasant to work with.

By Ken L. on 01/13/20
We had another great experience with Jennings heating today. Had an issue and with the upcoming cold weather I figured I would be at least a week getting a service man. They sent Matt out within two hours of my call. He was extremely professional and very thorough....
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We had another great experience with Jennings heating today. Had an issue and with the upcoming cold weather I figured I would be at least a week getting a service man. They sent Matt out within two hours of my call. He was extremely professional and very thorough. I highly recommend Jennings heating company.
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By Gwen W. on 01/11/20
Received friendly and efficient service on my furnace and humidifier by Matt L. He arrived promptly, took the time to answer my questions about the work being done and provided requested information about operating my system. Thanks Matt and Jennings.

By Sandra H. on 01/08/20
no comment

By Joe s. on 01/08/20
Matt L . Came to my house this morning to do a tune up on my furnace . In the process he did find two things that were going bad . He did change those parts to keep my furnace in top shape . Matt is very good with people in letting people know what is going on thro...
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Matt L . Came to my house this morning to do a tune up on my furnace . In the process he did find two things that were going bad . He did change those parts to keep my furnace in top shape . Matt is very good with people in letting people know what is going on through the whole process.
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By Sandra H. on 01/06/20
no comment

By Marcia Hanes S. on 12/24/19
Matt from Jennings Heating & Cooling was great. Just another reason I wouldn't use any other furnace company but Jennings.
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