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By Lawrence J M. on 06/26/20
6-26-20 - Greg came in to replace a faulty carbon monoxide detector. On time, no charge, and efficient. Also, double checked for any "leaks." As usual, good service from Jennings. ============= Matt came to our house to review a noise our furnace motor was mak...
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6-26-20 - Greg came in to replace a faulty carbon monoxide detector. On time, no charge, and efficient. Also, double checked for any "leaks." As usual, good service from Jennings. ============= Matt came to our house to review a noise our furnace motor was making. He thoroughly reviewed the situation and let us know that while the furnace was old (30 years or so), there was no need to replace it just now (he did not try to "upsell" us). He did some maintenance, replaced a part, all in a professional and friendly manner. We will use Jennings in the future. ====== As an update, a month later the motor failed. Ben came out, let us know that the part might not be available, but they would check it out. They found the part and installed it so we got heat back. Given the age of the furnace, we decided to purchase a new, higher efficiency one. Jennings offered to use the cost of the replacement part as a down payment on the new furnace, so there was no loss to us!! The repair and purchase was on a Monday, the team came out to remove the old furnace and put in the new one two days later on Wednesday. Sean, Steve, and company did a great job. They put down runners to protect the wood floors and the stairs, did the install, cut down a bush where I wanted the new vent to come out, answered all of my questions, helped set up the new programmable thermostat, and cleaned up. Hard to imagine a better service experience! Well done and thanks!
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By Lawrence J M. on 06/26/20
6-26-20 - Greg came in to replace a faulty carbon monoxide detector. On time, no charge, and efficient. Also, double checked for any "leaks." As usual, good service from Jennings. ============= Matt came to our house to review a noise our furnace motor was mak...
(View More)
6-26-20 - Greg came in to replace a faulty carbon monoxide detector. On time, no charge, and efficient. Also, double checked for any "leaks." As usual, good service from Jennings. ============= Matt came to our house to review a noise our furnace motor was making. He thoroughly reviewed the situation and let us know that while the furnace was old (30 years or so), there was no need to replace it just now (he did not try to "upsell" us). He did some maintenance, replaced a part, all in a professional and friendly manner. We will use Jennings in the future. ====== As an update, a month later the motor failed. Ben came out, let us know that the part might not be available, but they would check it out. They found the part and installed it so we got heat back. Given the age of the furnace, we decided to purchase a new, higher efficiency one. Jennings offered to use the cost of the replacement part as a down payment on the new furnace, so there was no loss to us!! The repair and purchase was on a Monday, the team came out to remove the old furnace and put in the new one two days later on Wednesday. Sean, Steve, and company did a great job. They put down runners to protect the wood floors and the stairs, did the install, cut down a bush where I wanted the new vent to come out, answered all of my questions, helped set up the new programmable thermostat, and cleaned up. Hard to imagine a better service experience! Well done and thanks!
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By Alice W. on 06/25/20
Service Tech Dave was very good. Thank you

By Jim A. on 06/19/20
I was a long-time customer with another HVAC business in the area but I changed over to Jennings for their customer service excellence. I always get a friendly agent when I phone, and my needs are taken care of personally and effectively. I have had occasion to hav...
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I was a long-time customer with another HVAC business in the area but I changed over to Jennings for their customer service excellence. I always get a friendly agent when I phone, and my needs are taken care of personally and effectively. I have had occasion to have techs out three times for different check-ups, and each visit has been taken care of by courteous and knowledgeable people! Keep up the good work, Jennings!
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By TIM L. on 06/18/20
I had my air conditioning unit serviced today by Dave H. I have to say that he provided a very good service and Jennings Heating and Cooling should be honored to employ him. I would prefer that Dave service my heating and cooling equipment in the future. It's not n...
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I had my air conditioning unit serviced today by Dave H. I have to say that he provided a very good service and Jennings Heating and Cooling should be honored to employ him. I would prefer that Dave service my heating and cooling equipment in the future. It's not necessarily the company name, but who you employ that makes a successful business.
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By Dotty M. on 06/17/20
Tim was on time, professional and informative. He was polite, did a great job and I would recommend him for all my services from Jennings Heating. I would give him 5 stars! Dotty M.

By Robert L. on 06/17/20
no comment

By Terry Van H. on 06/16/20
They came out to my house today to install a new A/C and Furnace. Andy was the lead technician and I never got his helpers name. I was told the job would take 2 days. It only took 1. these guys worked from 8 am upon 3 PM when they were completely finished. Andy the...
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They came out to my house today to install a new A/C and Furnace. Andy was the lead technician and I never got his helpers name. I was told the job would take 2 days. It only took 1. these guys worked from 8 am upon 3 PM when they were completely finished. Andy then went over everything I needed to know about the thermostat, furnace and A/C. He also made sure that I knew how to turn the Humidifier on and office. You don't want this system running in the summer. I kind of had a little sticker shock when I was given the quote but, between the quote and install I did add the Humidifier. I was very happy with the installers and office staff who I talked too. If somebody asked me I would highly recommend Jennings and if a need arose I would hire them again. Give them 5 stars.
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By Jill K. on 06/12/20
Robert was very friendly and knowledgeable about the AC issue. He was able to problem solve and communicate various solutions in ‘layman’s terms. Robert seemed to be genuine and motivated to complete the job to the best of his ability. It was a very positive experience.

By Cheryl S. on 06/11/20
Andy was knowledgeable very friendly explained everything well. Come to find out was a friend from high school. Did the work well and throughly enjoyed him. Thank you Andy

By Cheryl S. on 06/11/20
Our tech was very knowledgeable.very friendly. explained everything well. Even showed me how to change the filter. Andy your the best!!!

By RONALD G. on 06/09/20
TECH WAS ON TIME, COURTEOUS AND FRIENDLY. EXPLAINED EVERYTHING CLEARLY.

By Raymond S. on 06/09/20
Wouldn't you know it, A/C goes out just as the temperature begins soaring into the 90s! Called Jennings to set up an appt. and Sean Palko showed up right on time. He took every precaution that the Covid-19 pandemic requires as he checked the A/C unit. We discussed ...
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Wouldn't you know it, A/C goes out just as the temperature begins soaring into the 90s! Called Jennings to set up an appt. and Sean Palko showed up right on time. He took every precaution that the Covid-19 pandemic requires as he checked the A/C unit. We discussed my options and Sean explained everything thoroughly. Opted for a new unit which will take a few days but in the meantime, Sean got the old unit working again for my sweltering puppies so we can breathe easy again. Friendly and professional service as always from Jennings.
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By Will d. on 06/08/20
Been with jennings for almost 11 years. Always satisfied.

By Daniel B. on 06/08/20
Timothy Bowman from Jennings Heating provided a very professional service. He was very respectful and patient to explain the service with detail. He did good recommendations as to how to maintain our A/C unit and furnace.

By Jeff H. on 06/06/20
Dave was very professional and pleasant to work with. Not to forget to mention very knowledgeable.

By Cassandra H. on 06/05/20
Sean Palko at Jennings is always great to work with. He has serviced my house in the Falls multiple does and does great work everything (and does so without trying to overcharge anything). Always great communication while on the job. Straight forward. Love working with Sean!

By Jennifer B. on 06/05/20
I would highly recommend Jennings Heating and Cooling. Received 3 bids for a complete HVAC system and they were the best! Their techs are friendly, respectful, fast and detailed. Their staff, when you call the office, are also always friendly, helpful and detailed....
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I would highly recommend Jennings Heating and Cooling. Received 3 bids for a complete HVAC system and they were the best! Their techs are friendly, respectful, fast and detailed. Their staff, when you call the office, are also always friendly, helpful and detailed. Their prices are fair and they stand behind their work!
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By gwendolyn b. on 06/05/20
This Tech was very polite and courteous; also very thorough regarding the maintenance of my furnace and the air conditioner unit. This was his first time coming to my home. Thank you Jennings for the Serviceman. Dave H.

By Frank D. on 06/04/20
Worked to resolve problems
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Select any employee to see all their reviews.

DAVE H
Rating:
(21 total reviews)
STEVE R
44 Years
Rating:
(20 total reviews)
KYLE T
Rating:
(16 total reviews)
DAVE E
Rating:
(15 total reviews)
ANDREW R
Rating:
(10 total reviews)
SEAN F
Rating:
(9 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Jennings Heating Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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