Woolley Home
12 Burnett Avenue, Maplewood, NJ 07040
Phone: 973-762-7400
Website: www.woolleyhome.com



Woolley Home - Our Reviews

Overall Rating

6778 star rating
(1363 Reviews)
Google
1772 star rating (357 Reviews)
Facebook
600 star rating (120 Reviews)
Better Business Bureau
667 star rating (134 Reviews)
ReviewBuzz
2098 star rating (422 Reviews)
Yellowpages.com
15 star rating (3 Reviews)
Judy's Book
476 star rating (96 Reviews)
Happy Call
425 star rating (85 Reviews)
Superpages
241 star rating (49 Reviews)
Yelp
399 star rating (80 Reviews)
Porch
5 star rating (1 Reviews)
Yahoo
35 star rating (7 Reviews)
Other
10 star rating (2 Reviews)
Testimonials
30 star rating (6 Reviews)
Paper Survey
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Woolley Home has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Joe F did a terrific job. Very pleased with the service. Thorough and professional.

11/08/15
 
Joe F did a great job with our annual tuneup. He was thorough, explained the work and was very neat with all that he did.
Joe F.
11/07/15
 
How does one say "Thank You" to such a great group of people. Never, never have I had such a fantastic gift, "a new furnace"! Something so vital and comforting. I am grateful to one and all, your company and Joe, Todd, Ed and associates and Kevin. Everyone included in this endeavor were polite and gracious. The furnace is "purring" beautifully. Again, thank you to all involved. If I can ever help anyone in this type of cause please let me know. Have blessed holidays. God bless you all!
Kevin B., Joe F., Ed P., Todd W.
11/05/15
 
Recently bought a house with an oil boiler, so we signed up for fuel service and scheduled an appointment with Woolley for a tune-up. Joe F was polite and very thorough in explaining how the system works, upkeep of the boiler, what sounds indicate a problem, etc. Very good first experience with this company!
Joe F.
11/05/15
 
Thanks for employing excellent technicians. Joe F. is one of them. My oil burner had a problem and he solved and fixed it. I am very satisfied with my tune-up service. I will have heat this winter! Thank you Woolley Home Solutions.
Joe F.
11/04/15
 
Came when they said they would and also called ahead. Craig was pleasant and efficient.
Craig M.
11/03/15
 
Highly recommend this company for service, reliability, helpfulness and pricing. New to an oil/steam heating system in my new very old home, Frank E. the Sales manager came out first to give me an overview. He was prompt, friendly, informative and got right back to me with a few follow up items. Just as prompt and equally as professional and helpful was CRAIG M., the Service Specialist. He came to upgrade and service the unit. He gave me some helpful tips outlined and re-emphasized what was imperative for me to know and literally walked me through every step of the system process. After he left I knew a lot about my new home and how it operates. Great Guy. Good Company.
Craig M., Frank E.
11/02/15
 
Ed did a great job fixing our furnace. We received timely and thorough service from Woolley Fuel.
Ed P.
11/02/15
 
Very satisfied with service, Ed responded on time and determined/correct problem quickly. Ed was very professional and responded to all questions.
Ed P.
11/02/15
 
A very sharp man on his speciality. He analysed the problem in a few minutes , and fixed it and it works again. I would recommend Ed anytime as he was also polite and to the point
Ed P.
11/02/15
 
Joe was wonderful. He did an excellent job. I'm very happy and would love to see Joe return for any future needs. Thank you!
Joe F.
10/29/15
 
Ed did a great job. He's very nice!
Ed P.
10/27/15
 
Woolley Tech Craig was here to perform an annual cleaning and service. He was polite,friendly and did a great job. He asked if the furnace was running ok and were there any problems before he started.
Craig M.
10/27/15
 
Joe was a great representative for your company

10/24/15
 
It is a pleasure being a customer of Woolley Fuel for almost 20 years. Everyone is courteous and caring.

10/24/15
 
Joe F called and stated at what time he would arrive and was here at that time. He said how long it would take to service my furnace and finished a few minuted before. He cleaned up after servicing it and mad certain everything was working properly. He gave me my receipt and left. Joe was very cordial and polite when talking to me. He is an asset to your company and would be welcome back to service my furnace any time.
Joe F.
10/23/15
 
I have been a customer of Woolley Fuel since 1994. They have outstanding service. Today Craig M. was here doing my yearly cleaning. He is outstanding. Thank you Craig!
Craig M.
10/23/15
 
Wooley has been our oil delivery company as well as our heating maintenance provider for over 10 years now. Their service has been "A-One." We have no intention of changing. Keep up the good work.

10/23/15
 
Have used Woolley for 18 years and am very satisfied. Today was no exception. Ed and his partner Criss, came out for the annual check-up. Ed is an expert. He is knowledgeable, friendly and on the few occasions that our boiler has needed a repair, he gets the job done and doesn't leave until it's complete. The loyalty works both ways with Woolley
Ed P., Chris J.
10/22/15
 
Joe F. was ahead of time for our scheduled yearly furnace maintenance. He went over everything he did with me prior to his departure. He also made note of the small water leak on the boiler plate just is case it becomes an issue later on. He left the work area spotless as well. Joe is an asset to Woolley Fuel and is typical of their service staff. We have been a Woolley customer for over 15 years and will continue to be so due to their outstanding service.
Joe F.
10/22/15
 
Great job with my tank installation. Joe and Ed were fantastic! Thank you Woolley Home Solutions for a job well done!
Joe F., Ed P.
10/21/15
 
Ed P. was prompt, efficient, polite and helpful while doing our furnace Fall maintenance. He was a pleasure to have in my home .
Ed P.
10/20/15
 
Ed P was great; helpful patient and kind. He was able to answer any questions I had and provided a simple explanation with various options. Thank you!
Ed P.
10/19/15
 
Called sunday with NO HEAT, house was a brisk 56, Craig M showed up on site with in 30 min. Fixed our clogged pig tail, explained what to do to help prevent it in the future. This is my second dealing with Woolley and the second great experience.
Craig M.
10/18/15
 
My daughter just bought a new home and I was asked to wait for Woolley to come for a service call. I can't say enough about Ed from Woollley!! He was so helpful with every question asked. He explained everything that needed to be done and assured me that he was only a call away. Woolley Home Solutions is very lucky to have a service specialist like Ed. I would highly recommend Woolley and if you're lucky you will get Ed as your service man!
Ed P.
10/15/15
 
Ed P Very professional technician, who completed the maintenance job efficiently. He explained what I needed in a way I understood. I want him to come to my home as my regular technician whenever I need service or have a problem. Thank you Ed for your EXCELLENT SERVICE!
Ed P.
10/15/15
 
The oil burner tech, Ed was polite, pleasant and professional. The work was done in a timely fashion. I was very pleased with my experience of service from Woolley Fuel Company.
Ed P.
10/15/15
 
Great job, courteous and done in a timely manner. Would use them again
Ed P.
10/15/15
 
Eddy P was an incredible help. Our boiler was not, the temp was dropping into the 50s and I have a 6 week old. He called on a Sunday at sat on the phone with me for 45 minutes trying to trouble shoot the problem. He even hopped on FaceTime to virtually inspect the machine. Again it was a Sunday. He showed up on time the next day on time (early actually), fixed the problem and have us a very fair rate. He is actually the reason why we decided to sign a service contract and give our oil business to Wooley. Eddy gets all the stars.
Ed P.
10/13/15
 
Craig is great! He's knowledgable, helpful and trustworthy. I've relied on him and Woolley for over 15 years and will continue to!
Craig M.
10/13/15
 
Great job! Joe does nice, clean work.
Joe F.
10/12/15
 
Eddie has worked on our heating system for over 35 years and always does a thorough and neat job. I know I don't have to think about anything he has serviced. I also get information about how best to use the system efficiently.
Ed P.
10/08/15
 
Joe F did a great job, on time, neat in doing job, and efficient.
Joe F.
10/08/15
 
I am always happy to see Craig. He does such nice work! Thank you!
Craig M.
10/06/15
 
Joe F called with arrival time.. Arrived at that time. Found problem and explained solution. Made the repair. Work was high quality and reasonable price. Great service and good man..
Joe F.
10/05/15
 
Joe F has been servicing our home for years and has always been friendly and professional. Woolley Fuel is an excellent company!
Joe F.
10/02/15
 
Woolley is great. Joe F was excellent-he was knowledgeable, thorough, neat and clear in his explanations. I am delighted to recommend you to friends!

10/02/15
 
Joe F came to do the annual service of my Oil Furnace. He did a great job going through all of the details, ensuring my system is ready to fire-up for the pending cold weather. He was prompt, friendly and very helpful walking me through everything.
Joe F.
10/02/15
 
Craig M and his helper performed the annual cleaning on our two furnaces. They did the job promptly and well. They were friendly and answered all questions.
Craig M., Chris J.
10/01/15
 
Joe F, a Woolley technician serviced our furnace this morning. He was neat and thorough-he made sure that each of the circulating systems was working as well as the steam radiator system. He went out of his way to vacuum up the area afterward - even cleaned out the cobwebs-a nice extra. Thanks, Joe and Woolley
Joe F.
10/01/15
 
Craig M. was courteous and professional during the tune up of my mother's furnance. Pleasure work with!
Craig M.
10/01/15
 
My technician, Joe F. arrived on time to clean my furnace. He was courteous and professional.
Joe F.
09/29/15
 
Very punctual and left the area cleaner than they found it. Wonderful service!

09/29/15
 
Craig was extremely courteous and professional. Great representative of your company!

09/28/15
 
Craig M. was courteous and professional during the tune up of my mother's furnance. Pleasure work with!
Craig M.
09/27/15
 
Joe F showed up exactly on time, was friendly and courteous. He finished the service promptly, answered all my questions and left the area cleaner than when he arrived. All companies should operate this way! I have relied on Woolley Fuel for over 32 years and recommend them whenever asked.
Joe F.
09/25/15
 
Ed was on time and took the time needed to diagnose the problem. He consulted with the service manager and the manufacturer and drove to pick up the replacement piece. Great service!
Ed P.
09/25/15
 
Joe F serviced my boiler today. He was on time, courteous and efficient. I am thoroughly satisfied with my experience with this technician. I would definitely like Joe F to be my regular technician.
Joe F.
09/25/15
 
Ed. P. was excellent! Very smart and patient. Took the time to explain the issue we were having and then provided the most efficient and effective solution. Second great experience with Woolley.
Ed P.
09/25/15
 
Craig M was courteous, professional and efficient in repairing our furnace and in explaining the maintenance required.
Craig M.
09/25/15
 

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