Woolley Home
12 Burnett Avenue, Maplewood, NJ 07040
Phone: 973-762-7400
Website: www.woolleyhome.com



Woolley Home - Our Reviews

Overall Rating

6778 star rating
(1363 Reviews)
Google
1772 star rating (357 Reviews)
Facebook
600 star rating (120 Reviews)
Better Business Bureau
667 star rating (134 Reviews)
ReviewBuzz
2098 star rating (422 Reviews)
Yellowpages.com
15 star rating (3 Reviews)
Judy's Book
476 star rating (96 Reviews)
Happy Call
425 star rating (85 Reviews)
Superpages
241 star rating (49 Reviews)
Yelp
399 star rating (80 Reviews)
Porch
5 star rating (1 Reviews)
Yahoo
35 star rating (7 Reviews)
Other
10 star rating (2 Reviews)
Testimonials
30 star rating (6 Reviews)
Paper Survey
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Woolley Home has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Craig is a nice young man. Very pleasant and a true asset to your company.
Craig M.
06/25/15
 
KEVIN I JUST WANT TO THANK YOU AND EXPRESS THE EXTRA EFFORT YOU DID, IN INSTALLING A NEW COMPRESSOR FOR MY AC LAST FRIDAY. YOU WENT OUT OF YOUR WAY TO GET ME A UNIT AND HAD INSTALL THE NEXT DAY.ALSO I WANT TO THANK THE TWO TECHS JOE F AND TOM M,BOTH WHERE VERY PROFESSIONAL AND PERFORM A GREAT JOB IN EXTREME TEMPERATURES LAST FRIDAY. IT'S BECAUSE OF SERVICE LIKE THIS THAT WE STAY WITH WOOLEY ,VERY PROFESSIONAL AND ALWAYS GOING THE EXTRA STEP TO HELP THE CUSTOMER. AGAIN THANK YOU ALL .
Kevin B.
06/22/15
 
Great customer service and grat response to replace my ac unit

06/22/15
 
Craig provided excellent and efficient service. Kudos to Woolley Fuel for keeping my furnace and a/c up and running for all the years it has been in service.
Craig M.
06/17/15
 
Craig was amazing. First he asked where the ketchup is for his fries. By the amazing part is he shared his fries with me. Then we talked about old times and the history of Woolley. I had no idea the company started out as a river dance ensemble dance company. Truly interesting. Seriously, Craig rocks. He's courteous, prompt and knowledgeable. He does a tremendous job...and always lets me win at poker.
Craig M.
06/15/15
 
Craig showed up in a Speedo. He said it was hot and I have a pool. He went swimming while I adjusted the Flopitz Valve and lowered the Kleendle level. It's all good. We work as a team.

06/15/15
 
Switched to Woolley Fuel last fall and have been very happy with fuel delivery. Just had the service my A/C and was equally pleased. Serviceman arrived as scheduled and was helpful and informative. He fixed our issue and gave reasonable guidance for maintenance. I would recommend them.
Craig M.
06/14/15
 
The guys from Woolley Fuel were very professional and did a great job.
Todd W., Joe F., Ed P.
06/12/15
 
Woolley installed my air conditioning ten years ago and did an excellent job. They have always done superior servicing. Ed P. is a brilliant technician. I always know the work will be done correctly and efficiently. Susan N
Ed P.
06/08/15
 
Woolley installed my air conditioning ten years ago and did an excellent job. They have always done superior servicing. Ed P. is a brilliant technician. I always know the work will be done correctly and efficiently. Susan N

06/08/15
 
I recommend Art D, for his professionalism and knowledge of the products that he services.
Art D.
06/05/15
 
Art D. took the time to explain everything he was doing, allowing me to ask questions, and made sure I understood. He made recommendations for future servicing needs, including some cost effective ways to improve our home's HVAC system. I highly recommend Wooley Fuel and especially Art D.
Art D.
06/03/15
 
Ed P recently performed service on my house air conditioning unit. Ed over the yrs also performed service on my heating system. He has always demonstrated his knowledge of the equipment is outstanding and his work is completed in a timely fashion
Ed P.
06/01/15
 
Showed up on time and got the job done. Saved me over $2,000 - $3,000 by not requiring me to buy a new furnace and finding a replacement motor for my 30 year old furnace that everyone else said they'd never be able to find. Ed P was courteous, professional and knowledgeable. And efficient. My house is nice and cool again! I felt like I was in great hands right from the start.
Ed P.
05/28/15
 
Ed was fantastic he took his time explaining to me certain things about my boiler and offered some helpful tips to keep it running smoothly between yearly tuneups.
Ed P.
05/28/15
 
Chuck was very helpful and very professional. He came exactly when he said he would and did his work quickly and cleanly.
Chuck W.
05/22/15
 
Craig M came to service my air conditioning. He is always polite and calls before he comes.
Craig M.
05/18/15
 
Ed was wonderful!He was prompt, worked neatly and fixed everything!
Ed P.
05/15/15
 
I have been a customer since the early 80's, I have known Ed from Woolley Fuel a long, long time. He is a great guy and Woolley Fuel has taken wonderful care of me for years!!
Ed P.
05/08/15
 
Woolley came right out when we realized we ran out of oil. Art found some problems that needed to be fixed and explained the job very thoroughly. Joe and Ed installed the new tank expertly and removed the old tank after inspection. Excellent work by all. Thank you very much.
Art D., Joe F., Ed P.
05/08/15
 
I already commented on service from Art D. on another survey. He was professional, good communicator and it was very comfortable having him in our house.

05/08/15
 
Art D. is always a professional when he comes to service our oil heater. He is friendly with an appropriate manner and someone you can feel comfortable having in your home. He is knowledgeable and you can easily ask him questions. We recommend him.
Art D.
05/06/15
 
Ed P. was wonderful. He was very knowledgeable and efficient, polite and respectful of our home. He fixed our air-conditioning for a fraction of what was quoted by another company. So happy to be a Woolley Fuel customer.
Ed P.
05/05/15
 
Ed from Woolley is polite, experienced and knowledgeable. His diagnostic skills are excellent. He diagnosed my problems quickly and efficiently. He is an asset to Woolley Fuel...He is a Great representative of a Quality Company like Woolley ! 5 STARS
Ed P.
05/01/15
 
Excellent, professional service by Craig M.
Craig M.
04/15/15
 
Craig M. service tech was very professional and knowledgeable...on time, polite and kept work area very clean..

04/10/15
 
Craig M. from Woolley Fuel was professional and very knowledgeable...he called to confirm the appointment and was prompt and left work site clean....I highly recommend Woolley and their service tech Craig M.
Craig M.
04/09/15
 
Another job done quickly and cleanly! Joe and Ed hooked up my new oil tank and removed the old one in one day with no trouble-Great workers. Thanks again!
Joe F., Ed P.
03/29/15
 
My heating system failed and I called Woolley at 8:00 am and by 9:00 they were at my house with an emergency fuel tank and "Smiling Ed" spent the day installing it and by 2:30 --I was warm again! Wonderful! My parents used Woolley for their heating fuel when I was a child, and they are still the same dependable company. Thank you for all the years of good service.
Joe F., Ed P.
03/29/15
 
Ed P is always a pleasure, my boiler is on its last leg, and Ed is responsive and extremely professional. He provided great customer service and recommended other vendors for future oil tank removal.
Ed P.
03/25/15
 
I'd like you to know how wonderful Craig M. was when he came to service my boiler. Not only was he polite, neat and extremely competent, he was able to answer even my most naive question. He was a true professional and I'd be delighted to have him become my one and only serviceman.
Craig M.
03/23/15
 
Art D. is such a nice guy. We are actually looking forward to seeing him every 6 months to clean our furnace:-). He knows what he's doing, very skilled, thorough, and service oriented. Would recommend him without any hesitation.
Art D.
03/20/15
 
Ed P. came to our home to fix our oil burner. He arrived promptly and worked hard to clear up the problem.
Ed P.
03/16/15
 
Tom M., Joe F. and Ed P. came to put a new oil burner in our home. They were very professional and hard working.
Tom M., Joe F., Ed P.
03/16/15
 
Ed P. from Woolley is very professional. He fixed my radiator and it works perfectly now.
Ed P.
03/16/15
 
Craig did a great job servicing the furnace. Did all the little extras and look it over real good for more problems. Call before he came with an eta. Showed up on time. I like that. I like working with him he's a great furnace tech. I look forward to working with him in the future. Bob Abbott Kenilworth nj
Craig M.
03/12/15
 
Craig M was very nice, on time, and explained in detail what he needed to do , and possible related charges, including after hours charge of $49.00. I never heard of this before. Needless to say, I was surprised by this as I don't remember Woolley Bros. informing me of it. Otherwise, I was satisfied.
Craig M.
03/10/15
 
Ed arrived promptly in the middle of yet another snowstorm, did a quality job of fixing some leaking pipes attached to our heating system.
Ed P.
03/08/15
 
Craig was a real professional. Serviced my broken boiler replacing the broken part in tight confines, he is a true professional. Thank Woolley and Craig every time and glad to be a customer of theirs
Craig M.
03/07/15
 
Ed is an extremely competent technician - has resolved issues in the most friendly manner every time he has visited my home.
Ed P.
03/07/15
 
I called Woolley Fuel for a service issue. Ed was prompt, helpful and knowledgeable. I highly recommend them for home heating needs.
Ed P.
03/04/15
 
Good thorough work, professional manners, good price. Careful attitude about working with old pipes; I feel it's being done right with Woolley.

03/04/15
 
Chuck helped us deal with a leaking radiator. He was friendly and professional. When the first valve didn't do the trick, he came back to install a different type of valve which he did not charge us for. He got us signed onto the maintenance agreement which will be a savings. He also checked and thoroughly cleaned the furnace. Great job!
Chuck W.
03/04/15
 
You guys have always been greay

02/26/15
 
Ed was wonderful. He worked quickly and had my heat running in no time. He was very neat, too.
Ed P.
02/25/15
 
They are always on top of their service game. You never want something to go wrong, but when it does, they are there to fix it, quickly.
Art D.
02/25/15
 
I have a great deal of confidence in Ed's expertise. He is knowledgable and efficient and explains things well. Plus he has a sparkling smile! ;)
Ed P.
02/24/15
 
5 Star Rating
Ed P.
02/21/15
 
Chuck W from Woolley is amazing! He's the hero of our family right now. He cd and fixed out boiler after two days without heat. A technician from PSG&E had misdiagnosed the problem as a cracked boiler; but Chuck did a very diligent process of elimination to identify the true root cause (a broken sensor and damper). He solved the problem at a fraction of the cost of a new boiler. Chuck was helpful, pleasant, and knowledgeable. I highly recommend him and Woolley for hearing repairs. Paul
Chuck W.
02/18/15
 
We had our annual furnace service appointment this morning. Craig M. called to confirm and showed up on time. We was efficient, clean and a pleasure to have at our house. Very pleased with our service today. Thanks Woolley Family!
Craig M.
02/18/15
 

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