Woolley Home
12 Burnett Avenue, Maplewood, NJ 07040
Phone: 973-762-7400
Website: www.woolleyhome.com



Woolley Home - Our Reviews

Overall Rating

6778 star rating
(1363 Reviews)
Google
1772 star rating (357 Reviews)
Facebook
600 star rating (120 Reviews)
Better Business Bureau
667 star rating (134 Reviews)
ReviewBuzz
2098 star rating (422 Reviews)
Yellowpages.com
15 star rating (3 Reviews)
Judy's Book
476 star rating (96 Reviews)
Happy Call
425 star rating (85 Reviews)
Superpages
241 star rating (49 Reviews)
Yelp
399 star rating (80 Reviews)
Porch
5 star rating (1 Reviews)
Yahoo
35 star rating (7 Reviews)
Other
10 star rating (2 Reviews)
Testimonials
30 star rating (6 Reviews)
Paper Survey
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Woolley Home has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Joe F. from Woolley Home Solutions is a talented technician and does his work in a very caring manner. He is very knowledgeable, professional and puts in extra effort to do the RIGHT job. I have tremendous confidence in his work. An Asset to Woolley ...No doubt !!!!
Joe F.
12/30/15
 
Ed P. from Woolley Home Solutions once again came through with diagnosis , expertise and Professionalism. He has successfully resolved any issues and installations with extreme caring and effort. Ed is certainly an asset to Woolley Home Solutions.
Ed P.
12/30/15
 
Ed replaced our water heater perfectly and cleaned up the area well. He was pleasant to talk to.
Ed P.
12/26/15
 
David B is always so professional. He initially installed by furnace and has been servicing it for the past 2 years. I never have a problem.
David B.
12/23/15
 
Joe F. was great and helpful in showing me some wear in my boiler. He is an asset to Woolley Fuel.
Joe F.
12/20/15
 
Thank you Craig for fixing our heat on a cold Saturday morning! You were punctual, friendly, and took the time to answer our questions.
Craig M.
12/19/15
 
Joe F is awesome: respectfully on time, efficient, played soft Christmas music and did a fine job. He also gave me a good workout going upstairs a few times to readjust the thermostat. Joe earns extra points as a personal trainer. He's welcome anytime. another excellent Woolley experience. prw
Joe F.
12/17/15
 
Our annual service was completed today. Woolley's technician gave me a heads up phone call before arriving on time. Service was completed and the technician was able to leave and return to make an additional repair that was needed on the same day. He was courteous and all work was completed to our satisfaction.
Ed P.
12/16/15
 
The guys did a terrific job and it looks beautiful! They explained as they went along and answered all my questions. They even found some plumbing repairs that I need to have addressed , something that I would not have know to do if they didn't point it out to me. (saving me from a potential plumbing mess!) I even remember Dave from installing my original equipment over 25 years ago. Great guys, I can't thank them enough for a job well done.
Kevin B., David B., Joe F.
12/15/15
 
Ed did a great job. He explained everything that he was doing and took the time to answer all of my questions. Thank you!
Ed P.
12/15/15
 
Joe was professional and up to the task in a timely manner
Joe F.
12/15/15
 
Craig has worked on our furnace a number of times, both seasonal tune-ups and repairs. He's a pro; no muss, no fuss. He's even given me pointers on what I can do to make my old beast run better and more efficiently. Highly recommended.
Craig M.
12/15/15
 
Craig M Timely arrival w/professional service. No mess in basement. All issues corrected very promptly. Highly recommended. John Z
Craig M.
12/14/15
 
Service was great! Punctual and polite and a job well done! Thank you!
Ed P.
12/14/15
 
Joe caught and helped us avert a potential disaster by pointing out some deteriorating plumbing

12/13/15
 
Annual tune-up was done by Joe F. and he was outstanding. Highly recommend Woolley Fuel Company.
Joe F.
12/12/15
 
Woolley Fuel is a great company...very friendly and knowlegeable service. Joe F serviced our boiler this year and probably saved us a lot of future hassle by noticing that our plumbing was corroding and we were on the verge of a big mess!
Joe F.
12/12/15
 
5 star - David and his apprentice were great. Called ahead to let me know when they would arrive, promptly figured out the issue and fixed it. Was happy to have heat again. David is always a pleasure to have out to service my furnace. He even remembered installing it many years ago.
Chris J., David B.
12/11/15
 
(no comment)
David B.
12/08/15
 
(no comment)
David B.
12/08/15
 
Returned home Sunday evening to no heat. Craig came and got things running again. Great service.
Craig M.
12/06/15
 
I just had my yearly boiler tuneup by Woolley Fuel. Craig M. answered all my questions in a professional manner. Craig M. also noticed that my water heater is 15 years old and suggested I start planning for a new water heater. He reminded me that Woolley Fuel has a plumbing service. Thank you Craig M. and Woolley Fuel for excellent customer service.
Craig M.
12/05/15
 
Craig did a great job. These guys are always polite, don't mess up the house and are happy to explain the work to you. Recommended!
Craig M.
12/04/15
 
Ed was efficient, friendly and thorough. We are so grateful that he vacuumed up the little bit of rust and dust that fell on the floor. It's hard enough to keep the house clean with three little kids running around! Thanks for fast and courteous service!

12/04/15
 
Ed arrived early and went right to work on our oil-fired boiler, which had stopped working sometime during the night. Apparently, the fuel line that feeds the oil into the combustion chamber had clogged. Ed was thorough, checking that each part of the boiler was working before putting everything back together and even vacuuming the bit of dust and rust that came off our crusty boiler. Best of all, it was included in our Gold Plan, as part of the annual boiler maintenance we had done. Thanks!
Ed P.
12/03/15
 
Just want to say how wonderful Sheri has been to me since my husband passed away in June. She has taken the time to explain what i need to do to make sure i have all the coverage for my furnace. She has gone above and beyond with kindness and respect!!! Thank you also to Stephanie for all your help in getting techs to my house in a timely matter!!! You ladies rock!!! Finally, Ed is amazing!! His knowledge and sense of humor is refreshing!! Thanks to all the Woolley " family" for taking care of mine!!! Hope we all have a warm winter!!!
Stephanie R., Ed P., Sheri B.
11/30/15
 
a big thank you to Ed P for coming on time and getting us ready for another winter! Woolley has kept my house warm for the last 61 years. The office staff is always ready to take care of anything that comes up. way to go Woolley fuel!!
Ed P.
11/28/15
 
Very friendly and polite people all around. Ed did our tune-up and he was very knowledgeable. Pricing seemed fair compared to others in the area.
Ed P.
11/27/15
 
Very friendly and polite people all around. Ed did our tune-up and he was very knowledgeable. Pricing seemed fair compared to others in the area.
Ed P.
11/27/15
 
Ed P arrived on schedule. He did a thorough job. He was very professional & did his job confidently & diligently. He answer any questions I asked in an informed manner. I feel he did an excellent job.
Ed P.
11/24/15
 
I have been a customer of Woolley Fuel for many years and I am very satisfied with the services received. Today, I had maintenance on my boiler and Joe F took care of it. He did an excellent job in explaining the services performed. It is employees like him that gives the company a good name.
Joe F.
11/21/15
 
David came and was fantastic. Very thorough and friendly
David B.
11/21/15
 
Ed was at my house this morning to correct a heating problem I had. He was on time for the appointment. He efficiently replaced the needed part. I am so glad that he was the technician sent to my home. He is very knowledgeable about all aspects of my oil burner. I would definitely like Ed to be my regular technician. Thank you Ed. I would also like to recognize the girls in the office. Stephanie took my service call this morning and did all she could to get a technician to my home. She is always very efficient, helpful and friendly. Thank you Stephanie.
Stephanie R., Ed P.
11/19/15
 
Ed is an excellent technician who does very through work. I hope that I can keep him as my regular technician when I call for service. The girls in the office are also very efficient. Stephanie took my service call and did everything she could to expedite my service call. Thank you to Ed and Stephanie!
Stephanie R., Ed P.
11/18/15
 
David and his partner did an excellent job on the yearly maintenance of our heating system. They were pleasant, neat efficient and on time. Thank you Wooley Fuel.
Chris J., David B.
11/18/15
 
I am a long time Maplewood NJ resident. We have used Woolley Fuel for 20 years. Ed has been our service specialist for most of those years. He has installed new thermostats, been the trouble shooter for problems, attended to winter emergencies and serviced our equipment yearly. It appears to me that there is very little Ed does not know about his profession. I trust his knowledge and professionalism to keep my family comfortable and safe. Thanks Ed.
Ed P.
11/17/15
 
I have been using Woolley Fuel for years, and my parents did before that. Great customer service. They are always there when you need them. Ed P is very helpful and informative. A few years ago Woolley put in a new furnace, and indoor oil tank. Ed was in charge of it all, and was reassuring thru out the whole process.
Ed P.
11/17/15
 
Technician arrived when I was told he would, in fact within 5 minutes of the appointed time. Answered a question I had about a minor alteration to my oil fill pipe. Although he did not have the parts needed to do the change he said he would list the parts needed for the alteration on my statement for follow up by the office to make the change. The service to the furnace was efficient and clean. There was no clean up required on my part after he left. I didn't even have to clean the sink where he dumped the water he had to drain. Very pleased with the service which was no surprise since I have been with Woolley for years and their service, rather scheduled or emergency in nature, has always been outstanding.
Joe F.
11/16/15
 
Recently provided excellent service on a yearly furnace cleanup and inspection. Ed answered all my questions and promptly processed my request for a furnace evaluation. Later that same day, I was contacted by Woolley and we agreed on an appointment for the following day. The Woolley people are polite and very knowledgeable. I strongly recommend this company for fuel oil and service.
Ed P.
11/13/15
 
Joe F did a great job with our annual tuneup. He was thorough, explained the work and was very neat with all that he did.
Joe F.
11/13/15
 
Joe did a wonderful job. Very pleased how fast he fixed my problem.
Joe F.
11/12/15
 
Excellent service every time! Would recommend Woolley to anyone. Ed P is always on point and makes sure everything is working correctly.

11/12/15
 
I have been receiving the best service through the years. Thnk you! Joe

11/11/15
 
My family has been using Woolley Fuel for over 20 years. They are the most reliable and friendly company around. Ed P has been our tech since the beginning and always makes sure our system is running correctly. We just had him out to do a scheduled cleaning when he found an important part was not working. He right away checked to see if he had the part in stock, ran back to the office to pick it up and changed the broken part in no time. I highly recommend Woolley Fuel and Ed P!
Ed P.
11/11/15
 
My family has been using Woolley Fuel for over 20 years. They are the most reliable and friendly company around. Ed P has been our tech since the beginning and always makes sure our system is running correctly. We just had him out to do a scheduled cleaning when he found an important part was not working. He right away checked to see if he had the part in stock, ran back to the office to pick it up and changed the broken part in no time. I highly recommend Woolley Fuel and Ed P!
Ed P.
11/11/15
 
Craig is a real pro who does a great job and genuinely cares about his quality of work and your customers. You are lucky to have him on your team.
Craig M.
11/10/15
 
Nov. 10, 2015 I found Ed P. to be most efficient, knowledgeable, experienced and polite in my dealings with him as a service technician. He did a great job cleaning my oil burner today. Ed is number one! Joe Fusco---Edison,N.J.
Ed P.
11/10/15
 
We came home and heard our oil burner misfiring and making booming noises. Craig M. came and within 15 minutes diagnosed the problem as no oil in the oil tank. Craig was very professional and efficient in handling our problem. He had 10 gallons on his truck to get us through the night. He also arranged for our oil to be delivered the next morning.
Craig M.
11/09/15
 
Craig M. was very professional and efficient in diagnosing and handling our oil burner problem.

11/09/15
 
Very good and professional
Craig M.
11/09/15
 

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