Woolley Home - Our Reviews
Overall Rating
(1363 Reviews)
(357 Reviews)
(120 Reviews)
(134 Reviews)
(422 Reviews)
(3 Reviews)
(96 Reviews)
(85 Reviews)
(49 Reviews)
(80 Reviews)
(1 Reviews)
(7 Reviews)
(2 Reviews)
(6 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Woolley Home has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Craig did an excellent job and went the extra mile to diagnose and solve my air conditioning problem. He has in the past also done an excellent job in servicing my furnace. Craig M. 08/08/16 |
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d P. was exactly on time, did a very professional, neat installation of the thermostat. He obliged my request to update all settings for both summer and winter. No cleanup necessary after the installation either. Temperature has been perfectly comfortable. Completely satisfied with the work. Ed P. 08/06/16 |
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Great work! Art D has been my technician several times. He knows what he's doing and does it right. Can't ask for a better person! Art D. 08/04/16 |
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The guys installed a new oil tank for me and they did an awesome job. I always ask for Ed when I need service. Job well done! Anthony B., Joe F., Ed P. 07/29/16 |
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Art D. was here to fix the air conditioning system. His work is meticulous, and he's a very nice guy. I look forward to working with him again. Art D. 07/28/16 |
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We have used Woolley for many years for heating and now plumbing. They set up appointments promptly, show up when they are supposed to, and do excellent work. I would highly recommend Woolley! David B. 07/18/16 |
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Very helpful. Had a capacitor blown out. Ed fixed. Ed is a man of few words, but he got the job done. Ed P. 07/15/16 |
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Joe is always courteous professional, and helpful. Joe F. 07/14/16 |
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Another job well done Peter J. 07/12/16 |
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Used Woolley since returning to NJ and have been very satisfied with their service. Art D. 07/07/16 |
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David B. came to my house to check out why my AC wasn't working. After troubleshooting for a bit, he and his partner figured out the problem. He's been to my house a couple of times before for issues with my furnace-- he was helpful with that, too. He's a very professional guy who clearly enjoys working with people. He has a friendly demeanor and clearly explains the problem and the charges. I would highly recommend Woolley (& David B.) for all of your heating and A/C needs. David B. 07/07/16 |
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Ed P. came to my house today to fix my air conditioner. He has been servicing my furnace for over a decade so I knew I could count on an honest assessment of the problem and a speedy and accurate repair. He's a down to earth guy, friendly guy who always explains thing to me. I highly recommend Woolley (& Ed) for any heating and air conditioning needs! Ed P. 07/07/16 |
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Fantastic customer service. I found Woolley's on Yelp, called today around 11am because our A/C was leaking. Ed came to our house at 1:30pm determine what was wrong, called the office to order a part and then someone brought the part over and our A/C was fixed by 2:45pm. I have a toddler and my parents in the house and it is very warm today, so a big thank you to Ed & Woolley's for their off the charts customer service. Ed P. 07/06/16 |
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Art D and Chris serviced our air conditioning system today and did a superior job. They were both efficient, friendly, and did exactly what needed to be done. Hope they both return when it is time for the furnace cleaning. Art D. 07/06/16 |
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Gold star for Eddie! He's the best! Ed P. 06/24/16 |
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Professional and courteous service. Craig was thorough and took the time to explain the problem and solution. Craig M. 06/24/16 |
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Two very charming men! They were wonderful and explained everything they did. They were also very careful in my home. I'm thankful for all that they did. Art D., Chris J. 06/21/16 |
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I had a new hot water heater installed by David, Craig and Peter. I was impressed with their competency and professionalism. They did a great job and were happy to answer my many questions as they went about the job. Fair price, high quality products, and great service. It doesn't get any better. I would highly recommend them. Craig M., David B., Peter J. 06/21/16 |
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Came and diagnosed and fixed the problem quickly without any issues. Explained to me what the problem was, and showed me what preventative measures to take in the future. Price was very reasonable. Ed P. 06/21/16 |
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I called Woolley because we had no hot water....30 minutes later Ed showed up and resolved are issues. GREAT WORK!!!! Ed P. 06/20/16 |
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Art D. and Chris J. came to do a routine AC maintenance check as part of my AC contract. They were terrific. They checked everything very thoroughly and identified a number of issues that could have caused equipment failure if not dealt with. They took care of everything, including replacing a dripping spigot in my garden which they used to hose out the unit and clean it, and including pulling up weeds around the unit that could have caused some problems. They were extremely courteous and pleasant throughout the nearly two hours they were there. They explained the cost of each item and recommended procedures for keeping the equipment in good working condition. It was an excellent experience! Art D., Chris J. 06/16/16 |
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We have used Woolley Fuel for our home heating for over 20 years and they have serviced the home we live in since it was built. They are always available, timely, polite and helpful. Today's experience with Woolley Home Solutions for a plumbing issue was not different - Peter J. and David B. were right on time, listened, explained everything, kept me posted and worked very hard to repair the situation so that it would not cost more than the estimate they provided. They left everything neatly in its place. So glad we have a company we can count on. Great work Peter and David! The Szarek Family David B., Peter J. 06/15/16 |
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Everything was fantastic with my service. I can't say enough about how great these guys are! Thanks! Art D., Chris J. 06/14/16 |
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Art came over last week for our 2016 servicing. Courteous and professional, as always. We had some complex, additional things to do, and he came up with a plan to do them all, and at the minimum total cost. We are very grateful. Art D. 06/14/16 |
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Woolley just completed a complete HVAC renovation in our home and we couldn't be more pleased (and comfortable). Our old single zone system was very inefficient and uncomfortable. Because of our duct doing a traditional zoned system wasn't an option. Kevin worked with so many people I lost track to find the perfect solution (Arzel Zoning) with zoned controls that will make the winter/summer months much more comfortable and save money over time.
Joe and Ed did some amazing work with the installation of the equipment, new basement duct and Arzel damper installation. We ran into some problems with some areas not getting proper air flow and they made multiple adjustments until they had it working to our satisfaction.
Huge thank you to everyone at Woolley for helping make the project a success! Ed P., Joe F., Kevin B. 06/13/16 |
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Ed P was great, professional, quick and knows his stuff. Thank you! Ed P. 06/09/16 |
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Art is like a guardian angel...He cares. That's all that needs to be said. He is very well versed on the science of heating systems and he doesn't stop till he finds the problem. This is not a business to be messed around with. It needs to be taken seriously since this is the air that my family breathes. Art takes a vested interest in our well being. Art D. 06/08/16 |
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Can't say enough good things about Woolley Fuel, especially their service staff. Had Joe F. come out the other day to fix our boiler. He has serviced our system many times over the years and always gives top notch attention to all our questions and concerns. We truly appreciate the way he does his job.
Keep it going Woolley! Joe F. 06/08/16 |
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Woolley Home Solutions always provides top service. Their workers are all knowledgeable, timely and congenial. Ed. P is the go to man for everyone. He figures out every problem. Ed P. 06/08/16 |
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Although I am a long time customer of Woolley Fuel Company this was the first time I have used them for AC service. I have stream heat so my AC is a completely separate system with the heat exchanger located in the attic. Apparently the condensation drain got blocked last session and trapped water in the drainage pipe. The water froze and cracked the pipe resulting in a water leak on the second floor ceiling. I called Woolley on the morning of May 31, 2016 and was told they could have a technician there that afternoon if that was convenient. I agreed and asked if they had any idea about what time I could expect them. I was told it would most likely be some time after one or two. The technician, Joe, showed up just after two. After a brief inspection in the sweltering attic he crawled back down confirming what I expected. The pipe was indeed cracked. Joe said because of the inaccessibility the broken pipe in the attic it was a job better suited for 2 people and asked if he could come back the next morning with a helper. I agreed and he called his boss to confirm the appointment for nine the next morning, June 1, 2016. Just before nine the next morning Joe returned with a helper and all the tools and material needed to do the job. After repairing the broken pipe he sent his assistant outside to check on the discharge as he blew the pipe out to clean it. After confirming both the normal drainage pipe and the emergency backup pipe was clear he reinstalled the connections to the heat exchanger, with provisions for blowing the pipes out on a regular basis to keep them clear. Something that was not done when the unit was installed by others years ago. The job was completed in an hour as projected at a reasonable price. The two technicians were polite, insisted on sweeping up the little dirt they made, loose insulation that fell down through the access hole, even though I told them I would sweep up. Over all a 5 star rating. Joe F. 06/03/16 |
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Ed came by today to assist with our A/C tune up and was very thorough throughout the while process. He answered all our quesitons on operation and types of air filters and also gave us some tips on the heating system. I would highly recommend Ed, and Woolley to anyone looking for furnace or A/C technicians. Ed P. 06/03/16 |
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Ed came by today to assist with our A/C tune up and was very thorough throughout the while process. He answered all our quesitons on operation and types of air filters and also gave us some tips on the heating system. I would highly recommend Ed, and Woolley to anyone looking for furnace or A/C technicians. Ed P. 06/03/16 |
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Ed P and Joe F came out to the house to help fix our air conditioner. After a hot weekend, Ed arrived at the scheduled time, asked sufficient questions to pinpoint the problem and began implementing a solution. When he realized he didn't have a unique, specific part, he called in help. Joe arrived quickly and helped repair a PVC pipe which had to be cut to allow us access to the filter. They coupled the PVC pipe together so we can now replace the filter regularly with ease saving time and money. They provided an efficient solution in a timely fashion. Great job. Ed P., Joe F. 06/03/16 |
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Art and Chris did an excellent job. They did a great job showing me how to use the unit and explained everything to me. Thank you! Art D., Chris J. 06/02/16 |
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superb, friendly, timely, knowledgeable service! Ed P. 06/01/16 |
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Joe is courteous, a great tech and does a job right the first time. The best Joe F. 06/01/16 |
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Woolley Fuel Company has been an excellent company to work with over the 15 years I lived in my home. I have experience with the owner, fuel deliver person, office staff, and multiple technicians. They are always respond immediately, access your information quickly and always respectful. On my last call Craig M. was thoughtful enough to acknowledge my upcoming move and wish me the best. These are people who go above the job, they build relationships. Craig M. 05/30/16 |
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Art is an excellent technician. He recently cleaned my oil burner and when I asked a few questions he thoroughly explained the answers. Art was very helpful, considerate and friendly. He's certainly a great asset to your company. Art is the best !! Art D. 05/23/16 |
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Art D. at Woolley Fuel was most professional, courteous, friendly and knowledgeable. I recommend him. Art D. 05/23/16 |
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We use woolley fuel and have been serviced by a true pro, art, a few times now and he has been a tremendous help with some house issues. He is very knowledgeable and willing to figure out the issue without walking away. I'm confident anytime I call him, it'll be fixed. I highly recommend asking for Ar Art D. 05/19/16 |
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Art arrived on time and carried out the maintenance tasks efficiently. He was able to bring back my sick A/C system to life, for which I am very thankful! As always, Art was very courteous and highly professional. Art D. 05/19/16 |
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Art D is a thorough and neat service pro. He is knowledgeable with both heating and air conditioning repair and diagnosing problems Art is a long term employee with excellent skills Art D. 05/17/16 |
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Ed is fantastic! He showed me how to tap into my neighbors oil tank for free! The man is a saint. Saved me bundle!! Seriously, he's the best there is. Always a problem solver and courteous. If you want to steal, um...I mean...solve oil issues...Ed is your man. Brad Stone, Maplewood Ed P. 05/17/16 |
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Craig M was extremely professional and helpful, answering any and all of my questions. He was a pleasure to deal with and explained everything clearly. Price seemed fair. Would highly recommend. Craig M. 05/14/16 |
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Craig M. came to my home for our yearly oil burner cleaning. He did a thorough job and really explained things well. I would recommend his work. Craig M. 05/07/16 |
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Art worked on my water heater and he did an amazing job. He's a great guy! Art D. 05/05/16 |
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Ed came out on an after hours call and had the heater working quickly. No mess. My uncle Sal says Ed P is his favorite.
Thanks guys
Mickey Ed P. 05/04/16 |
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Art D. called ahead of time to advise when he would arrive for our service appointment. He explained what he was scheduled to do clearly and when finished he advised what he had done to complete the service. He reminded me regarding changing the air filter on a regularly schedule to avoid clogged air flow. We appreciated his through service. Art D. 04/26/16 |
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Art D was exceptional. He is knowledgeable and explained in detail the work he did and the work he proposed. I am comfortable knowing that I can make an informed choice when it comes to making a decisions about my hot water heater/boiler. No pressure, efficient, clean....a good representative of Woolley Fuel. Art D. 04/25/16 |
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Craig M was outstanding. Called ahead to let me know when he was arriving, came on time, explained things clearly, and sorted the issue. Craig M. 04/25/16 |
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