Woolley Home
12 Burnett Avenue, Maplewood, NJ 07040
Phone: 973-762-7400
Website: www.woolleyhome.com



Woolley Home - Our Reviews

Overall Rating

6778 star rating
(1363 Reviews)
Google
1772 star rating (357 Reviews)
Facebook
600 star rating (120 Reviews)
Better Business Bureau
667 star rating (134 Reviews)
ReviewBuzz
2098 star rating (422 Reviews)
Yellowpages.com
15 star rating (3 Reviews)
Judy's Book
476 star rating (96 Reviews)
Happy Call
425 star rating (85 Reviews)
Superpages
241 star rating (49 Reviews)
Yelp
399 star rating (80 Reviews)
Porch
5 star rating (1 Reviews)
Yahoo
35 star rating (7 Reviews)
Other
10 star rating (2 Reviews)
Testimonials
30 star rating (6 Reviews)
Paper Survey
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Woolley Home has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Art D service call on Feb 16th 2016 to 41 Highview Ave, Bernardsville n.j. was courteous and knowledgeable, 5 star.s
Art D.
02/16/16
 
My parents and I have been using Woolley fuel for many years. There service, and customer service are excellent. Most of thier technicians are friendly, and informative.

02/16/16
 
To the rescue again, I had no heat this morning, and Art P. was here in under 2 hours. He is very friendly, and knowledgable. Woolley is always there, when you need them. The weekend of the blizzard of 2016, I had no heat, and they came out to the house, in 29" of snow.
Art D.
02/15/16
 
Woke up this morning to no heat and 1 degree outside. Upon getting in touch with Woolley, David was extremely prompt with getting back to me. He helped to diagnose over the phone. When it was clear that we needed assistance he was fast to come over! Thank you David for getting us warm again.
David B.
02/14/16
 
Craig M always provides prompt professional service.
Craig M.
02/12/16
 
Art provided excellent service for our furnace. He also provided me with a lot of education of things to look out for and key maintenance activities. He was also a pleasure to talk to.
Art D.
02/12/16
 
Excellent service and friendly
Art D.
02/12/16
 
Had a problem with my heat on a cold night Joe F came out & got the furnace up & running & mentioned the furnace might need to be bled after the oil delivery, came out the next night & took care of it...very professional & great to deal with !!! Great job !!!!
Joe F.
02/10/16
 
David B installed a new hot water storage tank at my home he did an excellent job, His knowledge of how to install the tank was good and his workmanship was excellent
David B.
02/09/16
 
Craig has done work on my AC and boiler. He is very courteous, knowledgable and the work was done very promptly. It's often hard just to get people to show up for this kind of work and he not only showed up but completed both projects on the same day. AC work was on a super hot day and the boiler on a very cold day (of course) so getting it done promptly was huge.
Craig M.
02/08/16
 
Can't say enough good things about Woolley Home Solutions. They always do a great job and come when called, no matter what the weather. They also do a great job of explaining the problem to a lay person, no matter how easy or complicated it is. While Craig has serviced most of our problems over many years, the others that have come here are just as good and they are all SO nice and SO professional. Would recommend them to anyone.
Craig M.
02/01/16
 
Thanks Ed P for coming to my house to change the glass tube. I wasn't home and always appreciate Woolley working with me around my schedule. I didn't get to thank you in person, but thank you!
Ed P.
01/31/16
 
I had my tune-up done today. Chris made the whole experience a pleasure. He was courteous, helpful and kind. Woolley employs high quality people.
Chris J.
01/29/16
 
I wanted to let you know that the service for my "no heat" call was great as usual. (Craig & Chris) I think you have found a great young man in Chris, he will be an asset to your service team!
Chris J., Craig M.
01/29/16
 
Caught off guard a day before the Blizzard of 2016 and needing more than a service call and service on the furnace, the Team at Woolley and its affiliates really showed up!!! Craig, Stephanie, Sherri and a fine outside referral got the job done!!! Many thanks to all for your professionalism, patience, understanding, accommodating, going the extra yard handling of the emergency at my father's home. I cannot thank you enough. Keep up the fine job of making your customer's happy! It goes a lonnnng way and anymore, it truly IS EXCEPTIONAL!!! Regards, Stephanie on behalf of WBJ (all smiles)
Stephanie R., Craig M., Sheri B.
01/27/16
 
Woolley fuel has been my oil and furnace company for many years. After the blizzard of 2016, Ed P came to set the controls of a newly installed relay switch. Ed P has been here numerous times and is always friendly and knowledgeable.
Ed P.
01/27/16
 
I cannot say enough great things about Craig! He came out just two days after a massive blizzard and was incredibly helpful, took the time to explain what was going on with our very old furnace, and went above and beyond to make sure everything was in working order before leaving. He arrived right on time and even called to let me know he was on his way, which sounds like a small thing but really makes a difference when you are planning your morning. I also have nothing but wonderful things to say about the entire Woolley team! We are new homeowners and have loads of questions and everyone we have talked to (Frank especially!) has been patient and responsive.
Craig M., Frank E.
01/26/16
 
Ed P. came out in the middle of the worst blizzard in the area's history (Jonas) to fix our furnace. We couldn't be more grateful! Thanks Ed and thanks Woolley!
Ed P.
01/26/16
 
Came right away, and now we have heat!!
Ed P.
01/26/16
 
Craig completed a great service call. Got furnace working well. Thanks
Craig M.
01/25/16
 
On Jan.15th Craig M. of Woolley fuel came to my home to service my oil burner. He was punctual, courteous and a had a lot of patience. He came in , got right to work and gave my oil burner a thorough check up and cleaning. I asked him numerous questions while he was working about parts of the oil burner and he took the time to explain everything to me. He cleaned everything up before he left. I wish all workers were like Craig.
Craig M.
01/25/16
 
Excellent job Ed was wonderful showed up half hour after I called
Ed P.
01/25/16
 
On sunday the day after the blizzard of 2016 I woke up with no heat. We had 29" of snow fall throughout NJ. David B came out on that day and fixed my furnance. Woolley Fuel has my oil and furnance provider for many years. They never dissappoint.
David B.
01/24/16
 
Craig came to our house on 1/21/16 to do the oil boiler tune up. This is not the first time Craig has been to our house and my wife and I are always pleased when he comes because we know he is very familiar with our system, having helped put in the new system a number of years ago. Craig is the perfect representative for the Woolley Oil Company, which has serviced our system for almost 30 year.
Craig M.
01/23/16
 
Ed P. Was excellent. Had our furnace running in no time. Highly recommended.
Ed P.
01/21/16
 
Ed was straightforward, helpful, and informative. He figured out our problem boiler issues, and presented a fair assessment.
Ed P.
01/19/16
 
Ed came to solve a recurring problem with our gas furnace. He diagnosed the problem in 5 minutes– a simple loose wire. He followed am important rule: check the simplest thing first!
Ed P.
01/19/16
 
I would like to thank Woolley Home Solutions, especially Ed. P. who came out to my cold house late last night to solve our heating issue. He worked late and saved us from a very cold house. He is fantastic!
Ed P.
01/18/16
 
Ed and helper, Chris, repaired our furnace and we were happy with their work.
Ed P.
01/18/16
 
I've been a Woolley customer for over 25 years. For regular as well as emergency service, and for oil delivery, they have always come through for my family. I trust them.
Ed P.
01/16/16
 
Craig tuned up our oil furnace today. He did a thorough and excellent job. Woolley Fuel is a perfect example of a long-time family-owned local business and I recommend them wholeheartedly. They have gone above and beyond for us in emergencies and in inclement weather.
Craig M.
01/16/16
 
Great job craig looking forward to you putting in my new boiler thanks again
Craig M.
01/15/16
 
David B. was at our house the other day, & did an excellent job at replacing some of our pipes on our furnace!!! Thank you!!! Woolley is a fantastic company!!!!
David B.
01/15/16
 
Excellent service from the time of the initial call until completion of the job. Dave and Joe F. were prompt, professional and they work very well together. They are truly "service pro's".Thumbs up and I recommend Woolley!
Joe F., Kevin B., David B.
01/14/16
 
Excellent service from initial call to Stephanie to Ed P who came on time troubleshooter the issue with our gas furnace. Ultimately it needed a new motherboard. Heat is back on. We are warm and happy. Thanks Ed. Would highly recommend Woolley Home.
Stephanie R., Ed P.
01/11/16
 
David worked at my home on Saturday. He was prompt and very knowledgable!! Really did a fantastic job!! Thank you David!!
David B.
01/11/16
 
Craig M ... excellent work
Chris J.
01/09/16
 
I have used Woolley Fuel for several years now and have had no issues with service. They come in, answer any questions and leave everything clean behind them.
Craig M.
01/07/16
 
Fast, Efficient, Knowledgeable and Friendly. I'll be calling them again.
Joe F.
01/07/16
 
Thank you to both technicians, Craig and Eddie, for diagnosing and finally solving the problem with the heating system.

01/05/16
 
David was very helpful and diagnosed/fixed problem quickly. Pricing was pretty high and would have likely gotten a second quote looking back but the service was excellent

01/05/16
 
Cleaned up, very polite, gave helpful hints! Very Happy with the service provided by Dave. Thank you!
David B.
01/04/16
 
Ed was at our home early this morning & painstakingly worked on correcting our heating problem. After a thorough analysis of possible sources of the noises coming from the heating system Ed eliminated them one by one. It turned out that the brand new TACO circulatory pump installed only 5 days ago was the problem. He installed another new pump & all is quiet and working fine right now. Many thanks to Ed for his perseverance, he is an experienced professional & very pleasant to work with.
Ed P.
01/04/16
 
David B was prompt, professional and very friendly. He resolved my leak quickly and right before New Year's Eve. I would recommend! Problem resolved :-) Price was high for the amount of work, but this is not a David issue. I would suggest getting additional quotes from other companies in addition to Woolley as $450 for a pipe fitting that took 30 minutes seems excessive.
David B.
01/04/16
 
Woolley is an excellent company!!!

01/03/16
 
Craig M. did a fantastic job checking & cleaning our furnace!!! He was also very personable!!! Thank you Craig M.!!!
Craig M.
01/03/16
 
I appreciate this Family run Business and have always been Super Satisfied to be a long time customer of such a Great Company as Woolley Home Solutions! They do everything with PRIDE !

12/30/15
 
Kevin B. of Woolley Home Solutions is professional, intelligent, organized and honest. If I did not know any better I would certainly think he was an owner of the company. He represents himself in a way that gives the customer extreme confidence in Woolley Home Solutions. I have complete faith in his recommendations, pricing and advice to get the Right Job done ! He means what he says and sticks to his word, a virtue difficult to find these days !!!! Woolley Is lucky to have him !
Kevin B.
12/30/15
 
Chris J. from Woolley Home Solutions was a vital team member in my install of a 400 gallon oil tank at my home. He worked non-stop and was clean and meticulous. He was polite and very professional. He is an asset to Woolley Home Solutions.
Chris J.
12/30/15
 
Dave B. from Woolley Home Solutions is an asset to his company. He is hard working, knowledgeable and caring. He seems to have a desire to diagnose and repair and do the Right Job regardless of the work ! He is professional and has Pride in his work and doing whatever is necessary to get it done the Right way !
David B.
12/30/15
 

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