Woolley Home - Our Reviews
Overall Rating
(1363 Reviews)
(357 Reviews)
(120 Reviews)
(134 Reviews)
(422 Reviews)
(3 Reviews)
(96 Reviews)
(85 Reviews)
(49 Reviews)
(80 Reviews)
(1 Reviews)
(7 Reviews)
(2 Reviews)
(6 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Woolley Home has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Great service, friendly, and professional. We lost our heat on a day that was below freezing. Ed saved the day! Ed P. 12/08/14 |
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Ed took an emergency call and got to my house in good time.
He was personable and efficiently got the burner going.Explained the problem,
IT WAS GOOD SERVICE for a customer of about 44 yrs. Ed P. 12/06/14 |
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Ed P. serviced my furnace. He was attentive and knew what was wrong fairly quickly. He knows what he's doing and I trust him to make repairs. Ed P. 12/04/14 |
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Chuck was professional, friendly and courteous. He explained everything including prices and equipment. His work was good and complete. And he was quick to help us out with our next project. Thanks to Todd as well, who sent Chuck over the same day I called to fix our heat pump and give us heat back. Chuck W. 12/02/14 |
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Ed P. Service tech from Woolley Fuel was professional, neat, polite, timely and resolved my heating issue easily and skillfully....he went out for parts ...returned quickly and called me....the part was correct his diagnosis was correct without complication...of course this is quite typical for Woolley Fuel....I have been a very satisfied customer of Woolley Fuel for over 15 years...I highly recommend them....Experience and Professionalism and their desire to satisfy the customer....makes Woolley Fuel an absolute pleasure to deal with.... Ed P. 11/26/14 |
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Ed was great 11/22/14 |
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I had my yearly service appointment today and as usual, I was very pleased with the work done by Art, the technician that came. He explained everything that needed to be done, answered my questions, and left the area cleaner than it was before he came! Thanks for great service and reliability. Art D. 11/22/14 |
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great service! always do his best.
highly recommended Art D. 11/20/14 |
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We were away for the weekend. When we got home, we discovered there was no heat. We called Woolley. Ed came and within 15 minutes of our calling, Ed had fixed the problem, explained everything to my husband and left. Thank you, Ed. Jo Ann Rieder Ed P. 11/16/14 |
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WE had no heat. Ed was here in minutes of our calling Woolley. Fixed the problem, explained to my husband what happened and was gone. I think from the time we called Woolley to the time Ed left was approximately 20 minutes. Ed did a great job. Ed P. 11/16/14 |
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All the people at Woolley Fuel are professional, nice and always helpful. Joe went to Roseland on a Saturday and was able to fixed the problem. Thank you Joe! Kevin kept me informed on all the work that was done. Thank you Kevin! I would recommend Woolley Fuel to everyone!! 11/13/14 |
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Kevin is the best. He is a real professional. He is prompt, knowledgeable and inspires confidence. 11/11/14 |
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Everyone at Woolley Fuel is professional, pleasant, and knowledgeable whenever you call. They inform you with detailed information. I would recommend them to everyone. Thank you Woolley Fuel!! 11/10/14 |
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Thank you Kevin for all your help last week. You kept me well informed of all the work being done in Roseland. Your explanations were great! Helped me to stay calm... I really appreciated it. Kevin B. 11/10/14 |
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Sorry Woolley Fuel! My last post was to have 5 STARS and for some reason they only posted 4! You all are a 5 STAR in my book!! Sorry!!! Kevin B. 11/10/14 |
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A local favorite; we've been with them for 28 years. Always professional. Craig M. 11/10/14 |
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Joe came out on a Saturday for me and was able to fix the problem. He did a great job and I want to thank you Joe!! Woolley Fuel is great!! They have a professional, nice staff...always willing to help anytime you call them. Joe F. 11/10/14 |
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I'm a Philly girl (GO EAGLES!!!!!) who is new to NJ, the neighborhood, and oil heating! Needless to say, my husband and I had several questions we kept bugging Ed about. All he probably wanted to do was the check-up he was sent there for, but we had him all over the house. He did it with a kind manner, was exceptionally helpful, and did not rush through ANY parts of it. He is not only good looking but also a wonderful employee-your lucky to have a guy like Ed on your team! Suzette Ed P. 11/09/14 |
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Welcome aboard Kevin. Clearly, there is a new sherriff in town seeking to lift Wooley's formidable past service experience to a new and even more superlative level. First impressions seem to indicate Wooley back in gear leaving their competitors in the dust. Keep up the great work! Kevin B. 11/09/14 |
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Art is fantastic! Have worked with Wooley 20 years in cold winters, hot summers, and no matter what they come through. Still, Art's recent visit was exemplary-professional, timely, courteous and most, important, got the balky boiler back on track. tremendous experience! Art D. 11/09/14 |
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With Woolley as my lifelong fuel service provider I have never been left out in the cold. 11/08/14 |
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This the second time Ed has been at our house. He was polite and his whole manner gave me confidence in his competence to fix our boiler problem. He was easy to work with and worked constantly throughout the time he was here. I would recommend him to anyone. Ed P. 11/06/14 |
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A big shout out to Ed P for the great job repairing my no-heat, steam rediator this morning. He showed up on time and had no problem diagnosing the problem as a clogged pressure valve. He had a new valve with him - a bit of foresight that saved a lot of time. Once the radiator was fixed, Ed didn't rush out the door. He turned on the furnace and waited to make sure the radiator was putting out heat. That kind of thoroughness is hard to find these days, and it speaks volumes for Ed and the quality of service that people can expect from Woolley Fuel. Two generations of my family have been lifelong Woolley customers, and technicians like Ed are a big part of the reason. Dave Garrison Ed P. 11/05/14 |
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My thanks to Ed for his outstanding work on this job! Ed P. 10/31/14 |
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Ed P. is a valuable asset to your company. He came out in September to troubleshoot an issue concerning our hot water and within 5 minutes diagnosed the problem, left to obtain the necessary part, and returned within a half hour to make the necessary repairs. We're enjoying our hot showers once again. We requested him for our yearly service and once again he was polite, efficient, and very professional. Ed P. 10/30/14 |
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Best of service though the years! 10/30/14 |
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Art was over to do a seasonal maintenance on my furnace. He does a great job. I appreciate his skills and I am always confident when he does the job it will be done right. Thank you. Art D. 10/29/14 |
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I found Ed P. to be most neat, professional, courteous, and efficient in servicing my oil burners annual clean-out.
thank you,
Joseph L. Fusco
Edison ,N. J. Ed P. 10/29/14 |
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Art D & Tom gave our furnace its annual cleaning today and it appears to have been a nice job. They were courteous and answered most of my questions. [There usually are questions about air filters and why service people do not come prepared to change such filters for the unit being serviced.]
I tried to use the ReviewBuzz function on your business card but backed away when it demanded my birth date - an insultingly unnecessary demand! Also, on your phone line I have been ANNOYED by the numerous on-hold ads, especially since being on hold seemed unnecessary in the first place. These things are not Art's doing; they are Woolley's doing! Art D. 10/23/14 |
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Art was wonderful. He explained everything as he worked. We were very happy with the quick response! Thank you! Art D. 10/21/14 |
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Wonderful job. I can always count on Art. Art D. 10/20/14 |
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I would like to thank everyone at Woolley Fuel for the fall tune-up of our furnace. Art and Dave were both courteous and professional and did all that was necessary to check our furnace to keep it running smoothly, now that the cool weather is on the way. They called to let me know they were on the way and showed up when they promised me. They explained what they did before they left. I just want to say that I appreciate all the work they did. I just want to thank everyone at Woolley Fuel for being so courteous every time we call. Art D., David B. 10/20/14 |
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Craig was great! Suggested getting chimney cleaned and even had a card of someone he trusted to share with me. Much appreciated. 10/17/14 |
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Craig M was at my home today for our yearly inspection. He was punctual, polite and professional. We have been very happy Woolley clients for a long time and would recommend them to everyone. Thank you Craig !!! Craig M. 10/17/14 |
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No one likes to have to think about their heat and most don't until there is a problem. Woolley's maintenance program keeps it simple for us and when we do need a service call, their experienced technicians always resolve the issue quickly. 10/08/14 |
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We have used Woolley Oil for 25 years. Technicians come and go. But Ed P, a very experienced technician , has never failed us. He is extremely knowledgeable in all areas: Installation; Annual Service , Troubleshooting, and Emergencies. Keeping ahead of difficult winters is key for keeping my family safe and warm. Oil heat requires professional maintenance and that is exactly what we've experienced with Ed. Ask for Ed when you contact Woolley and you will get the service you are looking for. Ed P. 10/08/14 |
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New gas furnace didn't work because the gas was turned off by PSE&G. 10/08/14 |
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As a new customer and immigrant from a warm country, I highly recommend the services of Craig M. He was extremely helpful and friendly and patient with all my questions. He did a great job servicing my boiler. Craig M. 10/07/14 |
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Very good, honest and reliable service and fuel supply. Personal attention to detail and excellent customer service. Well done ! Ed P. 10/06/14 |
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Very good, honest and reliable service and fuel supply. Personal attention to detail and excellent customer service. Well done ! Art D. 10/06/14 |
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We had no heat; called for service; Ed was here within the 1/2 hours as promised. He found that PSE&G has turned off the gas line when they installed the new meter and hadn't turned it back on. Ed P. 10/05/14 |
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Edis a feather in Woolley's cap. He is there when you need him. He explained what he was doing and cleaned up before he left. I am a very happy Woolley customer! Ed P. 10/03/14 |
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Thank you so much for sending Art. He was wonderful! He fixed our problem and kept us informed of what was going on the entire time. He is very sweet and I would request him for any further service! Art D. 10/03/14 |
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it was a pleasure to have Ed come and service my burner. 10/01/14 |
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Ed was here shortly after scheduled time, he was pleasant and explained some of what he did. He was very through at servicing the burner and then cleaned up after all was done. He is a real asset to Woolley Fuel. Ed P. 09/30/14 |
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We are very satisfied with your furnace repair and cleaning service, just wish you could give us a break on our oil delivery since we are senior citizen on a very small budget. 09/17/14 |
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Dave and Ed were wonderful. I can't thank them enough for doing such a great job! David B., Ed P. 09/16/14 |
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We had Craig here today to service our heating system and he was very punctual, efficient, helpful and it was a real pleasure to do business with him. We will be requesting him on a regular basis. Craig M. 09/15/14 |
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Craig is an excellent, knowledgable, fast and friendly technician. No nonsense, and knows his business. Craig M. 09/12/14 |
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Friendly and professional. Art typifies the excellent service I have received from Woolley Fuel since it took over the business for my previous oil company. Art D. 09/12/14 |
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