Woolley Home
12 Burnett Avenue, Maplewood, NJ 07040
Phone: 973-762-7400
Website: www.woolleyhome.com



Woolley Home - Our Reviews

Overall Rating

6778 star rating
(1363 Reviews)
Google
1772 star rating (357 Reviews)
Facebook
600 star rating (120 Reviews)
Better Business Bureau
667 star rating (134 Reviews)
ReviewBuzz
2098 star rating (422 Reviews)
Yellowpages.com
15 star rating (3 Reviews)
Judy's Book
476 star rating (96 Reviews)
Happy Call
425 star rating (85 Reviews)
Superpages
241 star rating (49 Reviews)
Yelp
399 star rating (80 Reviews)
Porch
5 star rating (1 Reviews)
Yahoo
35 star rating (7 Reviews)
Other
10 star rating (2 Reviews)
Testimonials
30 star rating (6 Reviews)
Paper Survey
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Woolley Home has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


I can not recommend Wooley Home Solutions highly enough. My antiquated heated and cooling system had to be replaced. It was a big job. The technicians from Woolley were outstanding. Kevin, Joe F, David B, and Ed P were excellent. Throughout the process they demonstrated professionalism, competence and patience with me. (I am one of those guys who asks a lot of questions) Every went as planned. The system is working flawlessly and I could not be happier.
Ed P., Joe F., Kevin B., David B.
09/09/17
 
Craig did a great job and explained everything to me. He was very professional.
Craig M.
08/31/17
 
As usual provided excellent service - both locations.
Ed P.
08/30/17
 
Art was professional, courteous, personable, knowledgeable, and went the extra mile while servicing the furnace. He called to say when he would arrive and informed me how long the service would take. He explained everything that he did and showed me the different parts that he worked on. He left tags as reminders for when the next service was due and the date the filter was changed. All in all I can't say enough positive things about Art and the service that he provided.
Art D.
08/25/17
 
The entire Woolley team did a tremendous job on replacing our AC. Professional and top notch work, from the initial quote to the final steps. No wonder we have used them for 15 years! Hats off to Joe, David, Ed, and Craig
Craig M., Joe F., Ed P., David B.
08/17/17
 
David did a wonderful job! We really appreciate it.
David B.
08/17/17
 
I always request Ed. He always does a great job.
Ed P.
08/16/17
 
Always get great service from Woolley Fuel. Have used for heating for 30 years. Now using for a.c. Recent excellent services by David B and Craig M.
Craig M., David B.
08/11/17
 
Artie D. came twice this week to figure out our problem. I appreciated his patience and his through investigation. I believe our issue is solved, but that, if it isn't, Woolley will work to fix it.
Art D.
08/03/17
 
Thank you for the wonderful and neat job that you did today. We received top quality service.
David B.
07/28/17
 
Art called ahead to confirm that he was on his way and arrived within the promised hour. He checked, serviced, and cleaned my outdoor unit, and also checked and changed the filter in the inside unit. He did not rush, but spent the time needed to do a thorough job, then explained to me what he done. I'm sure that I've had no problem with my system, because of the excellent maintenance done annually by Art and Woolley.
Art D.
07/26/17
 
Knowledgeable, diagnosed and explained things well.
Craig M.
07/26/17
 
Craig M came over for my annual A/C maintenance and was on-time & professional. Would be happy to have him service our A/C in the future again. Thanks Woolley!
Craig M.
07/22/17
 
Art is easily the nicest and most professional service man I have ever come to my home. Always efficient, polite and knowledgeable of the problem. Does what he can to solve the problem in a timely manner, he cares about his work. He is welcome in our home anytime !!
Art D.
07/21/17
 
We were very pleased with how quickly and efficiently Craig handled our problem. He was very knowledgeable and explained everything that he had to do and thankfully our problem was fixed. Highly recommended.
Craig M.
07/20/17
 
Compressor for central a/c stopped working. It was a tricky issue, but Art discovered and fixed it.
Art D.
07/19/17
 
He is the best.He did a very good job,Thanks
Art D.
07/19/17
 
Ed, Joe, Chris & Kevin did a fantastic job installing our new furnace and air conditioning. They were all so professional, Friendly, answered all our many questions, left the place clean and ready for us to keep cool. We will gladly continue to use their services.
Joe F., Ed P., Kevin B., Chris J.
07/18/17
 
We have been long time Woolley (formerly Runyon) customers. Our service has always been very satidfactory and Art D has been our technicians for many years He is knowledgeable and efficient and very helpful with any questions we might ask.
Art D.
07/10/17
 
Amazing service! I called Thursday afternoon for service and a quote, Friday morning they were there at 10 am, quote by 11:30, installation all set up for first business day they return! As a comparison, another company was out on Tuesday, promised a quote by Wednesday and still waiting to hear from them after I called to follow up on Wednesday (today is monday) Kevin was responsive, polite and understood the urgency. He also layed out all of my options for equipment and took the time to explain each very carefully. Thank you!!!
Kevin B.
07/03/17
 
David B led the team installing my new heating oil tank. The entire team was efficient and considerate, and left the area in better condition than they found it. Any problems were handled totally professionally and the follow-up service was also promptly handled. David kept me involved without undue stress for a very stressful process. He's a great team lead.
David B.
07/01/17
 
Art, as usual, did a very thorough job on my furnace and AC systems. I much appreciate his care and attention to detail.
Art D.
06/29/17
 
Had Art from Woolley Home Solutions to check our airconditioning unit. Checked everything out, explaining what he was doing and what tolook for. He gave a few suggestions on how to keep the unit working better.
Art D.
06/28/17
 
(no comment)
Art D.
06/28/17
 
Excellent and professional service performed by David B. Been using Woolley for nearly 40 years. Great company.
David B.
06/27/17
 
I was so impressed with what Artie did for a client, that I scheduled an appointment for him to service my CAC. It was off - working in some rooms, not others. He made adjustments and found a handful of issues that when added together, made our system inefficient. Highly professional, very knowledgeable, and always keen to answer my questions, Artie was the perfect guy for this job. And we will certainly be hiring Woolley and Artie again.
Art D.
06/27/17
 
Our furnace was due for it's annual cleaning. We have used Woolley for many years and its never a problem with scheduling. Art D. was the technician that performed the servicing. He was very efficient and thorough and spent a lot of time making sure everything was in working order. When he found a small leak, he immediately called the office and scheduled to have someone come out next week to fix the problem. Thank you, Art!
Art D.
06/25/17
 
Craig M. of Woolley Home Solutions tuned up my air conditioning on June 20th. He called ahead, was timely, pleasant and knowledgeable. Craig knew the system well, got it started for the season and gave good advice on how to best maintain it. I always get professional and personable service from Woolley.
Craig M.
06/24/17
 
Peter J, a licensed plumber, came immediately and proved to be professional, honest, and responsive to all my questions and inquiries. I ended up having more work done because I got the impression he was trustworthy and highly capable.
Peter J.
06/23/17
 
Arrived on time, did an excellent job in identifying and fixing the problem with our heater, we had a nice conversation.
Peter J.
06/22/17
 
you should clarify that installation window a/c units not your line of work onn website ralph cox
Stephanie R.
06/21/17
 
Woolley has been servicing my air conditioning and heating systems for three years now. The service is always excellent, reasonably priced and on time. The techs appear to have many years of experience and a great deal of expertise.
Craig M.
06/19/17
 
Ed came to replace 2 thermostats. He was able to come a bit earlier then expected, which was great. Put them in quickly and then checked to make sure heat and air worked both downstairs and upstairs before leaving.
Ed P.
06/16/17
 
Craig did a great job servicing our air conditioning units and getting them ready for the season. Also took a look at our heating system and pointed out some things to watch out for in the winter time.
Craig M.
06/16/17
 
Woolley put a new oil tank in the basement of our home. They arrived on time and worked very hard throughout the day. Chris J. showed me the work that was done and thoroughly explained the tank to me just so I know how it works and also what I need to know for the future.
Chris J.
06/15/17
 
Peter J from Woolley Home is an excellent plumber and has helped us out with a few issues over the past couple of months. He is very professional and patient. He took the time to explain what needed to be done without trying to push us to fix anything unnecessary. We would highly recommend him to others.
Peter J.
06/14/17
 
Art D has just finished his appointment with our furnace. We always request Art to be the serviceman for our temperamental unit. He is excellent, diligent and an all-round fine person. Thank you Woolley Fuel Co. for employing real craftsmen who provide superb customer service and quality performance. We appreciate Art.
Art D.
06/13/17
 
called detailing issue with central air unit. Norm was very considerate and sent a tech out (Ed P) within 30 minutes. Service tech looked over system, noted air temp was below norm and determined Freon had to be replaced. also replaced filter and modified fan speed for better cooling.
Ed P.
06/12/17
 
Craig was extremely knowledgeable and very patient. He took his time to explain everything to us. He arrived promptly. We were so satisfied with the service, that we are considering pursing a service plan with the company. Thanks for the great service Craig.
Craig M.
06/09/17
 
Just had Art install new thermostats in my home to make it more efficient. He took the time to explain the traditional version and the newer wifi thermostats. The pluses and minus's so we could make an informed decision. A pleasure to work with. Dan
Art D.
06/06/17
 
Ed took time to really analyze the issue and repeatedly asked for clarification. He was respectful and neat. He made it clear that the issue was important.
Ed P.
06/06/17
 
A highly qualified service professional with lots of experience - didn't miss a detail and answered all my questions fully. Ed P and Woolly Home highly recommended for all your home heating requirements. Have used them for many years.
Ed P.
06/02/17
 
Very good service from Art D. Professional explanation and help.
Art D.
05/31/17
 
Ed really came through when he came at the last minute to fix our A/C on this hot May day. He was timely and efficient.
Ed P.
05/19/17
 
Art D is a very thorough and conscientious employee. He communicates and relates well to customers and I have complete confidence in him.A great job and a great guy!
Art D.
05/17/17
 

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