MacFarlane Energy - Our Reviews
Overall Rating
(1083 Reviews)
(89 Reviews)
(360 Reviews)
(191 Reviews)
(2 Reviews)
(225 Reviews)
(88 Reviews)
(20 Reviews)
(107 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period MacFarlane Energy has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Have oil deliveries and basic maintenance contract with these guys- great customer service, maintenance free every year for furnace and repair man comes on time, works on furnace for at least an hour , I'm completely satisfied. Tony C., Joel F. 06/13/17 |
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I had a wonderful experience with Scott F. He spent 2 days installing my air conditioning unit, making sure everything was perfect. He also found a gas leak, which I am especially thankful for. He was able to answer any questions and was so patient. I wish I could have him do all my work associated with my home. Scott M. 06/13/17 |
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(no comment) Thomas R. 06/12/17 |
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Johnny was awesome! He was knowledgeable, efficient, friendly and was extremely professional! I would highly recommend MacFarlane because of Johnny! John M. 06/12/17 |
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(no comment) Thomas R. 06/09/17 |
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(no comment) Thomas R., Joel F. 06/09/17 |
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They were recommended by my plumber. first time used - very pleased by honest approach. Did not try to oversell me because unlike other companies like this, they do not earn commission on every replacement part sold. Thomas R., Joel F. 06/08/17 |
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Wayne quickly identified and fixed the problem. Very polite and efficient. Not much more to say. Wayne S., Joel F. 06/08/17 |
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I called McFarlane Energy because we had no hot water. Someone arrived within the hour and was able to fix the problem very quickly and efficiently. Bill A., Joel F. 06/07/17 |
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Excellent service, very professional and knowledgeable, all in a personable, friendly manner. (Came out in the middle of the night to take care of an urgent call) Darren C. 06/04/17 |
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The service pro, Thomas R., was on time, professional and fixed the problem. He explained what the problem was and how he was going to fix it. Thomas R. 06/03/17 |
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Personable and willing to explain David C., Joel F. 05/31/17 |
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Helpful, good attitude towards maintaining the equipment. John M. 05/29/17 |
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Sudden discovery of no HW over Memorial Day weekend:
Darren C. (service tech) more than helpful and patient. Was in no rush, explained problem, showed me faulty part, repaired and cleaned up everything when he was finished.
An excellent representative of the company. Darren C. 05/29/17 |
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"He was in no rush and explained exactly what was wrong. He is a nice person and a great employee." Darren C. 05/28/17 |
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(no comment) Daniel D., Joel F. 05/28/17 |
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Can't say enough good things about MacFarlane Energy and Johnny F. They are able to send him out to my house quick, he is super friendly, knowledgeable and I trust him 110%. You would make a big mistake by not hiring them ! John M. 05/27/17 |
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Very pleased with their service in maintaining our A/C system. Their service technician was professional, considerate of our property, and gave us a very thourough inspection, calling to our attention two items that needed attention. I rate MacFarlane A . John M. 05/26/17 |
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Job well done John M., Andrew R., Rob M., Joel F. 05/26/17 |
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I have been with Macfarlane for 7 years and have been happy. The crew came over to service the furnace and A/C. They did a great job and were super nice! Thanks Wayne S. Wayne S. 05/25/17 |
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Mark and the whole MacFarlane team have been great! Mark has come out to the house last minute on two occasions. We would highly recommend based on their fast, reliable service! Mark D. 05/25/17 |
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Great service ,came right out and fixed gas heating system problem. Bill A. 05/24/17 |
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Always have a good experience with MacFarlane Energy - always responsive and the staff and fixed any problems that have occurred Darren C., Joel F. 05/23/17 |
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(no comment) David C., Joel F. 05/23/17 |
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consistently reliable; service crew all very professional and pleasant, responsive to emergencies. Using their maintenance service program provides peace of mind that the systems are in good shape, up to date and ready to go. John M., Stephanie L. 05/23/17 |
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Great service from a great technician Daniel D. 05/23/17 |
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Wayne S. was the service technician assigned to my heating issue. He was very prompt, efficient and knowledgeable. Problem was fixed quickly and completely. It was nice to call and have a technician at my door within a short timeframe and heat restored!!! Wayne S. 05/23/17 |
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Frank, as always, provided excellent service and advice. We have always had great experience with McFarlane! John M. 05/22/17 |
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Any time I have had to deal with any of the technicians at MacFarlane they have all been great. I was having a problem with my hot water, Frank came and fixed it, and it has been working great ever since. Thank You! Frank C. 05/22/17 |
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The Macfarlane technician Darren C and his assistant were professional,courteous , skilled and organized at every stage of the service activities. I would recommend them highly as they worked as an effective team. Darren C. 05/22/17 |
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Thought my 17 year old air conditioner was a goner, but Scott quickly identified the problems and got it going! Scott M. 05/19/17 |
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Technician checked out a/c system and cleaned the system and replaced filter. John M. 05/19/17 |
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always quick , efficient and nice :) John G. 05/19/17 |
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Andrew did a great job cleaning our AC units and changing the filter. He was polite and efficient. Very happy with the service we received once again. Andrew R., Joel F. 05/17/17 |
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Scott came to do our yearly air conditioner service. He discovered some issues and pointed them out to us. He thoroughly cleaned the indoor and outdoor units and made adjustments so that the water properly drained from the pan.
He discovered an issue with the outdoor drain and added some piping so that the unit now drains completely.
Scott was very thorough and explained everything he did and did not rush. He did not leave until he was completed satisfied that all issues were addressed and fixed. Scott M. 05/17/17 |
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The only reason that I am not particularly likely to recommend you or your people to my friends is that the situation is no likely to arise. If it were to do so, you could count me in for a 10. 05/16/17 |
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(no comment) Jimmy M. 05/16/17 |
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(no comment) John G. 05/16/17 |
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John G. 05/16/17 |
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Excellent Service Andrew R., Thomas R. 05/16/17 |
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Our technician, Johnny was super! He was polite, efficient, professional and gave us important information about our AC units. He went above and beyond by getting rid of all grass cuttings in our outdoor unit, putting back the hose and just very helpful. Absolutely recommend! John M. 05/16/17 |
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MacFarlane is a great company to use for all your heating needs. Their team is always on time and vey knowledgeable. I highly recommend them. Daniel D., Joel F. 05/16/17 |
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As always service was on schedule and very efficient. Thank you! We enjoy being a customer. Tony C., Joel F. 05/15/17 |
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MacFarlane always provides expert, friendly and reliable technicians to meet their customers needs. A top notch organization! Daniel D., Wayne S., Joel F. 05/14/17 |
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We had our routine cleaning of our furnaces done. It is always a pleasure to have MacFarlaneEnergy do our work. They give us a time, show up on time, are pleasant, clean and professional. We could not ask for nicer people to deal with. Thank you. David C., Joel F. 05/10/17 |
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Both Al and Jay did an awesome job replacing our A/C condenser. We've been a MacFarlane customer for about 10 years, and the entire company, during that time period, has been a joy to deal with. They are always courteous, prompt, and get it right the first time!! Al F. 05/04/17 |
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I have been using MacFarlane Energy for all my residential energy needs for many years and have been pleased with their products and services. Mark D., Joel F. 05/04/17 |
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Highly recommend Tom for furnace service/repair. He was on time, courteous, articulate and very helpful. I will request him for future service calls. Thomas R. 05/03/17 |
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Bill did an outstanding job taking care of my AC needs. Bill A., Joel F. 05/03/17 |
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Installation was at the agreed-to time and done well, as far as I was able to tell. Installers appeared completely competent and were careful. I have not given five stars because at this time there are some issues that remain to be settled; however these are not major and I do expect we will be able to resolve them in a way that is reasonable for all. Brian S. 05/02/17 |
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