2785 West Main Street, Wappingers Falls, NY 12590
Phone: (845) 297-5580
Website: www.bottinifuel.com/en-us/
Phone: (845) 297-5580
Website: www.bottinifuel.com/en-us/
Bottini Fuel - Our Reviews
Overall Rating
(1174 Reviews)
(627 Reviews)
(165 Reviews)
(220 Reviews)
(146 Reviews)
(8 Reviews)
(7 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Bottini Fuel has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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This is my second post re Bottini Fuel. Turns out the new pool heater installed by my pool company was for natural gas and not propane --yes another smoke filled day !
I only learned that it was the wrong heater because Bottini sent a tech out within an hour of my call ---he told me the heater was the wrong one for propane. Had it not been for Bottini I am sure the pool company would have just fixed the heater rather than replace it with the correct one that I had initially purchased. Team Bottini Fuel. 08/31/17 |
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(No Comment) Team Bottini Fuel. 08/30/17 |
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The service was very good just in time to fill my propane tank. Team Bottini Fuel. 08/30/17 |
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(No comment) Team Bottini Fuel. 08/30/17 |
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I am very upset over the service of our A/C. This is the 2nd yr that they were not able to service the inside unit that is upstairs in the attic. It is so packed with tubing that a person can not fit up there. Then when I spoke with Mike at the office he told me that I need to find another person to service it!! So someone else has to deal with YOUR mistake? I was so aggravated I just hung up. Oh and when the service men came back to say they had to service the outside unit, he came back, looked at it and left. Totally aggravated, especially because you were able to put in a whole new unit 3 yrs ago. A whole new unit was brought upstairs! Now do you see? They can do something that cost me THOUSANDS of dollars but cant service it. 08/24/17 |
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Team Bottini Fuel. 08/17/17 |
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(no comment) Team Bottini Fuel. 08/16/17 |
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(no comment) Team Bottini Fuel. 08/08/17 |
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The person I spoke with was very helpful and courteous, She guided me through the necessary steps to make automatic payments for my account. Team Bottini Fuel. 08/02/17 |
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When burner gets serviced they always have to come back two weeks later to fix 08/02/17 |
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Always very helpful and professional. Had a technical problem this time but a serviceman was sent to fix the problem as soon as i called. 07/25/17 |
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They were very professional,very polite .Went to work found the problem,fixed it ,problem solved. Team Bottini Fuel. 07/20/17 |
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Called into Bottini Fuel yesterday to inquire about my budget statement. Audrey was very helpful and answered all of my questions. They are always nice and accommodating whenever I call in for a delivery too. Team Bottini Fuel. 07/18/17 |
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Recently had Bottini replace an oil fired hot water heater. Service appointment was delayed several hours. When tech arrived he really knew what to do and some time later we had hot water service restored. The fine tuning took place several days later. Tech arrived exactly at the scheduled time and everything is performing. Team Bottini Fuel. 07/16/17 |
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A little confused as to how a service can be done a week or so later no hot water. This has never happened to me and the hot water still does not seem right. I have no time to re visit this issue but it leaves me with some concerns. Overall very satisfied with Bottini Service and most of the people I have encountered have been great. I do appreciate the great service and look forward to doing business with Bottini in the years to come. 07/14/17 |
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Every time I've called Bottini Fuel, from the time we moved to this area two years ago, we have had nothing but great experiences. Every single person has been friendly, helpful and nothing but totally professional. They are just wonderful. I highly recommend Bottom Fuel! Team Bottini Fuel. 07/12/17 |
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Woke up one morning to the central AC not working and my AC company was out of business. Called Bottini and they would send someone to help. They sent "Rich", what a nice guy. He not only repaired the AC unit, he was very friendly, personable and a great person to boot. Our many thanks to Bottini and Rich. Team Bottini Fuel. 06/22/17 |
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The service technicians are pleasant polite and clean up well after the job is done. Team Bottini Fuel. 06/20/17 |
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Team Bottini Fuel. 06/20/17 |
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As usual Great Service for over 25 years! Team Bottini Fuel. 06/20/17 |
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Year in and year out we rely on the excellent staff and service that we get from Bottini. Today, Debby spent time with me until I was able to easily pay on line. In thirteen years, we have never had a bad experience. When we got our central air conditioner, I got three estimates. I showed them to my friend's husband who does this for a living. The results were just like The Three Bears. One estimate would give us too much and make the lower level too moist. The second was too little for the size of our home. Bottini's was "just right". They were careful when they installed it and didn't even leave a speck of dust. Team Bottini Fuel. 06/10/17 |
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I am not sure how I would rate the various service techs that come by each year for annual maintenance of my boiler...that is harder for me to assess, though I have not felt "wowed" by anyone. That said, I have been consistently "wowed" by the customer service provided in connection with arranging for fuel deliveries and attempting to decide on which plan to purchase to get the most value for my needs. In particular I have relied on Tavanda M to help me sort through options and make informed choices. She has been consistently helpful, patient, informed and generous. Bottini is lucky to have her! Team Bottini Fuel. 05/25/17 |
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Sandra did an excellent job renewing my 2017/2018
oil delivery price protection account.
She was very knowledgeable. She answered any questions
I had. She was very pleasant during the whole process.
A true credit to the Bottini Fuel Company.
Richard Quinn Team Bottini Fuel. 05/24/17 |
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Bottini's service tech did an excellent job on servicing and cleaning my furnace recently. It has been running well. He even took the time to show me photographs of the before and after. The unit was pretty well plugged up, but the after photo shows how well he cleaned it out. Team Bottini Fuel. 05/24/17 |
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Joe was extremely professional from the time he entered our home to the time he left. He was engaging and explained every aspect of his maintenance steps before and during the actual task. I actually learned more about the operation of my boiler than I knew. I would highly recommend Joe (#326). Great job!! Team Bottini Fuel. 05/12/17 |
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I could not be more pleased with Bottini Fuel. Their Tech's and service team have never failed me. I have always been accommodated with anything I have needed. When it comes to their fuel pricing - they have given me an amazing price per gallon and their budget plan is unbelievably helpful. 5 STAR COMPANY! Team Bottini Fuel. 05/12/17 |
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First rate job. Mor than the xcellen. Arrive right at planned time. Team Bottini Fuel. 05/04/17 |
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We have used Bottini for 28 years and have bought two furnaces from them. We are very happy with the service and have told others about Bottini. Team Bottini Fuel. 04/12/17 |
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(no comment) Team Bottini Fuel. 04/11/17 |
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(no comment) Team Bottini Fuel. 04/10/17 |
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We had a couple of different problems with the furnace this past January which required 3 separate service calls. Each time, following the call, the technician arrived within 30 minutes. They were very professional, and we were quite satisfied with the results. Team Bottini Fuel. 04/03/17 |
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(no comment) Team Bottini Fuel. 04/03/17 |
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Team Bottini Fuel. 03/22/17 |
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I have been Bottini's customer for 39 years and they have never failed me they are the very best Team Bottini Fuel. 03/21/17 |
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Bottini Fuel is great. A major storm was expected and my tank was under 1/4 - with temperatures plunging to the teens for an extended period. I called Bottini and they delivered - literally and figuratively. Thanks to all of the helpful customer service agents, John Hughes and my wonderful delivery man Les.
Stay warm my friends! Team Bottini Fuel. 03/13/17 |
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Always appreciate the predictably fine service of all the Bottini staff Team Bottini Fuel. 03/10/17 |
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5 out of 5 stars. That says it all! If you had a scale of 1-10. I would rate it a 10! Team Bottini Fuel. 02/22/17 |
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The BEST, no matter the weather "or MY Bad ROAD" they ALWAYS do what it takes to get me fuel !!!!!. there is NO Better than the svc they have provided for over 40 years, my road and weather is always an obstacle, but no matter they have NEVER EVER, EVER let us down, what more could you ask, GOD bless them, thanks; THE VALLARELLA'S 210 Tissal Road, Saugerties, ny Team Bottini Fuel. 02/22/17 |
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Outstanding service , the company I was using left me with out heat for an entire week , I was told the part for my furnace was hard to get , after calling freedom propane asking if the part was it yet I was told maybe another week . The temp was in the 20s and getting colder . I remembered Vinny from the club always saying good things about Bottini , he said he worked there , and told us if we ever switched it would be a good move . I took a chance and called Bottini , explained what had happened , from the time of my call to my furnace back up and running it was less than two hours . The Bottini service man told me the part for my furnace is a common part there was no reason I should have been out of heat for a week and still waiting . I welcome Bottini to my home and will refer this company as the best place to call. I only wished I would have called Bottini sooner !! Team Bottini Fuel. 02/19/17 |
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Highly recommended!!! Always available... Never run out of full. People I have recommended them to are happy too! Great service ! Team Bottini Fuel. 02/09/17 |
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Very reliable. Good service. Team Bottini Fuel. 02/08/17 |
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Very reliable. Good service. Team Bottini Fuel. 02/08/17 |
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Bottini continues to be an excellent provider of quality fuel. Team Bottini Fuel. 02/06/17 |
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Great service. Managers and techs are easy to talk to and friendly. Have been with Bottini for over 30 years. Team Bottini Fuel. 02/06/17 |
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Prompt response and pleasant service. Best service in town. Team Bottini Fuel. 02/05/17 |
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No hot water. Tried to reset heater, but tripped off. Called Bottini at 7:00 AM; they called back at 7:15, and a service man was out that morning and got the heater going. That night, tripped off again. Called Bottini. Another tech came the next morning, everything fixed. Very responsive. I'm pleased. Team Bottini Fuel. 02/05/17 |
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So quiet I didn't even hear delivery always respectful of our property and never blocks garage! Team Bottini Fuel. 02/05/17 |
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We'be been with Bottini for over 6 years. We recently moved and we're pleased that we were able to continue service with them. They continue to be the lowest price per gallon compared to other companies around. I also love that they will always make sure to fill within 2 days. :-) my last experience was speaking with Sandy... and she was awesome! Extremely helpful and was able to get an even better price per gallon than expected. Wish I could give this company more than 5 stars :-) Team Bottini Fuel. 01/30/17 |
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Customer service is outstanding , always courteous, knowledgeable, and pleasant.
Never a wait time.
I have never had a bad experience with Bottini fuel
Hank you
Ed Newell Team Bottini Fuel. 01/30/17 |
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We have been with Bottini Fuel for many many years and we have always had wonderful service... their staff is always very helpful and caring and they are always there when you need them. I highly recommend them as they will be your security blanket as they are to us for your fuel and maintenance needs! Excellent service ! Thank you Bottini Fuel! Team Bottini Fuel. 01/24/17 |
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