Bottini Fuel
2785 West Main Street, Wappingers Falls, NY 12590
Phone: (845) 297-5580
Website: www.bottinifuel.com/en-us/



Bottini Fuel - Our Reviews

Overall Rating

5604 star rating
(1174 Reviews)
ReviewBuzz
2950 star rating (627 Reviews)
Facebook
803 star rating (165 Reviews)
Better Business Bureau
1072 star rating (220 Reviews)
Google
699 star rating (146 Reviews)
Judy's Book
40 star rating (8 Reviews)
Yelp
35 star rating (7 Reviews)
Happy Call
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bottini Fuel has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


My family has contracted with Bottini Fuel at multiple locations for the past few years. We have been extremely happy with all services they have provided, especially customer service, as well as the service department, and competitive pricing. We have always experienced prompt, courteous and respectful service and will continue to recommend Bottini Fuel to our family and friends. Thank you Bottini! The Bosan Family, Hopewell Jct, and Poughkeepsie, NY
Team Bottini Fuel.
04/02/18
 
We have been with Bottini for probably 30 years and have almost always found their service and deliveries to be positive. However, last week we had our contracted annual cleaning performed by a fellow named Russ. After the service, he mentioned that he adjusted the nozzle as he thought the furnace sounded too loud when it was running. I did not mention this to my wife, but later in the day she remarked how quiet the furnace ran and we noticed that we didn't have the usual "bang" when it started up. The reason I mention this is twofold, first to thank Russ for his expertise, and secondly to question why no one noticed this in all the past service calls we have had.
Team Bottini Fuel.
04/02/18
 
I have only been with you for a few years but found this year to be an adventure. I thought I was on automatic delivery, but guess not. I called when I saw the tank level. I must say that when I needed service They were here and did well. For years I had been told by my other oil company that my blower was bad. Only when Paul came he found the wires reversed and fixed it . Thanks Paul. The service men were great. Thank you.
Team Bottini Fuel.
03/30/18
 
Gr8 service
Team Bottini Fuel.
03/29/18
 
I had my furnace cleaned on 3/21/18. The job Joe Mazzurco, 326, did was by far the best cleaning I have ever had in my many years as an oil customer. Joe explained everything as he went along. He was very professional and thorough.
Team Bottini Fuel.
03/29/18
 
Very responsive and professional
Team Bottini Fuel.
03/28/18
 
Quick service on a weekend. We have the service plan, well worth it!
Team Bottini Fuel.
03/28/18
 
I have been a customer with Bottini for several years and I have found their service people to be knowledgeable and able to successfully address any problems.
Team Bottini Fuel.
03/28/18
 
You installed central air im my home and a week laterwater coming through my kitchen ceiling. First repair done wrong 2nd repair was done correct. Then you installed propane heat in my garage which is 2000 square ft and left a propane leak that could of blown up my garage which emptied my 2 100 gallon tanks. Then send a teck on Sat that couldnt fix the leak at the heater only to send another teck on Sun that couldnt fix the leak either because they said they only do oil. So would you reccommend Bottini to your friends?

03/28/18
 
First time we used Bottini. Everything seemed good!
Team Bottini Fuel.
03/28/18
 
Repair service personnel responded three times to trace down a defective oil burner control. Very hard to diagnose. Response was fast and efforts were effective at keeping the heat on while tracing the problem even during winter weather alerts! I am very happy with this service contract.
Team Bottini Fuel.
03/28/18
 
The gentleman (H. Ward) who came to perform the yearly service was excellent. He was very thorough.
Team Bottini Fuel.
03/27/18
 
Courteous, knowledgeable, dependable.
Team Bottini Fuel.
03/27/18
 
Very professional, courteous, helpful people. But the problem they came to fix has persisted to a smaller extent.
Team Bottini Fuel.
03/27/18
 
They deliver whenever I need it and they give me very good rates.
Team Bottini Fuel.
03/27/18
 
Professional services
Team Bottini Fuel.
03/26/18
 
We called after normal business hours and a service tech arrived within 2 hours. He diagnosed the problem, implemented a temporary fix to restore heat and reported the need for a new circuit board which was installed the next morning. Excellent service from both technicians.
Team Bottini Fuel.
03/26/18
 
Great job once again by Bottini, they came out promptly after hours too and solved my no heat situation.
Team Bottini Fuel.
03/26/18
 
Nice
Team Bottini Fuel.
03/26/18
 
Everything went as planned and we are very satisfied- BOTTINI HAS ALWAYS BEEN THE BEST FOR US ESPECIALLY AFTER THE LAST PROPANE DEALER WE HAD FOR MANY YEARS AND WAS TAKING ADVANTAGE OF US. LOTS OF ACCOLADES FOR BOTTINI AND ITS EMPLOYEES.
Team Bottini Fuel.
03/26/18
 
totally impressed with team....they investigated BEFORE replacing a part which was thought to be needed.....and they did the needed repairs without costing us needless $$
Team Bottini Fuel.
03/26/18
 
on time communicated well with me cleaned up, and explained everything.
Team Bottini Fuel.
03/26/18
 
For over 1 year, we have had problems with our oil burner. Such as suddenly cold air will be blowing through the vents. Several techs have serviced our unit all with various ideas, troubleshooting the situation. The most outstanding of these techs are Frank and Elmer. When they serviced the unit it worked properly for the longest amount of time.

03/26/18
 
Great team and great experience - guys were on time every day and finished early.
Team Bottini Fuel.
03/26/18
 
Awesome company!!! Fast, friendly service!!! Highly recommend!!!
Team Bottini Fuel.
03/26/18
 
3 years of helpful, headache free service. Good people.
Team Bottini Fuel.
03/26/18
 
I switched to Bottini 4 years ago and so far I am happy I did. Their rates are better than other companies and their service is good and timely. And there's been absolutely no problem with automatic deliveries. The only issue so far has been a repair that was not properly done, so it had to be redone three months later.
Team Bottini Fuel.
03/26/18
 
Great customer service and fair prices - so happy I made the switch!
Team Bottini Fuel.
03/26/18
 
Solved everything quickly. Thanks.
Team Bottini Fuel.
03/26/18
 
The service was prompt and efficient.
Team Bottini Fuel.
03/26/18
 
Quick response even on a day with poor weather. Consistently friendly and knowledgeable technician who fixes the problem quickly and provides good advice for future maintenance.
Team Bottini Fuel.
03/25/18
 
Excellent service.. very courteous and professional!
Team Bottini Fuel.
03/24/18
 
Had a problem with a heat. Robert came and I cannot say enough nice things about him. He fixed it. Explained all he did. He is a true asset to your company.
Team Bottini Fuel.
03/23/18
 
The technician was very friendly and answered my questions.
Team Bottini Fuel.
03/22/18
 
Bottine has been the best , quick service & response !
Team Bottini Fuel.
03/22/18
 
There were two men who came to help install a little gremlin which will monitor the level of oil in our tank. Both were very friendly and helpful.
Team Bottini Fuel.
03/21/18
 
Prompt and excellent service.
Team Bottini Fuel.
03/21/18
 
Excellent company people are very friendly and accommodating
Team Bottini Fuel.
03/21/18
 
Great communication. Good pricing. Reliability. That is what you get with Bottini.
Team Bottini Fuel.
03/21/18
 
You are the best
Team Bottini Fuel.
03/21/18
 
I switched to Bottini for propane last fall. Great service and great prices. They also were able to get a tech to me during the power outage to fix my propane fireplace since it was my only source of heat. Incredibly grateful for that!
Team Bottini Fuel.
03/21/18
 
Serviceman came quickly, very friendly, explained what was wrong. Heat restored.
Team Bottini Fuel.
03/21/18
 
Good service
Team Bottini Fuel.
03/21/18
 
Good Service.
Team Bottini Fuel.
03/21/18
 
Can always count on professional reliable service with Bottini. We have been long time customers for over 30 years.
Team Bottini Fuel.
03/21/18
 
Excellent service as usual. Quick response from the office staff in assessing the situation and setting up the service call. The service rep who came t o the house was efficient, took care of the issue quickly, no issues. Great support as always.
Team Bottini Fuel.
03/21/18
 
The March 2nd snow storm devastated Dingmans Ferry/Delaware Twp PA area; most roads were not passable or barely passable due to trees, electrical poles and telephone poles taken down by the storm. Our power, like everyone else's power in this area, was taken out on the 2nd and we were running on our propane generator for 10 days. I would like to thank the staff at Bottini for all they did in ensuring delivery of our propane and would like to particularly thank our delivery person Richard for getting the deliveries to us under the very challenging and sometimes not so safe road conditions. As we are dealing with a medical condition in our household that requires power, I cannot thank these people enough, again particularly Richard, for the job they did during this emergency situation. Patrice & Tim Singleton
Team Bottini Fuel.
03/21/18
 
The Bottini specialist who came to my house was very professional and courteous. I got the job done quickly. Overall, I like Bottini's service and would continue dealing with the company in the future.
Team Bottini Fuel.
03/20/18
 
They were great and efficient as always
Team Bottini Fuel.
03/20/18
 
easy todeal with and it always feels like they trying to help you. cassandra was customer service representative i spoke to and she is just a pleasure to deal with.
Team Bottini Fuel.
03/19/18
 

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