Action Plumbing & Heating
3165S 300 W, Salt Lake City, UT 84115
Phone: (801) 833-3333
Website: www.actionplumbing.net



Action Plumbing & Heating - Our Reviews

Overall Rating

5154 star rating
(1053 Reviews)
ReviewBuzz
2589 star rating (532 Reviews)
Google
1666 star rating (340 Reviews)
Better Business Bureau
479 star rating (96 Reviews)
DexKnows
59 star rating (12 Reviews)
Yelp
167 star rating (34 Reviews)
Happy Call
20 star rating (4 Reviews)
Citysearch
10 star rating (2 Reviews)
Superpages
164 star rating (33 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Action Plumbing & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Jason Is one of the best, his work is Excellent
Jason P.
12/12/14
 
We were out of heat, as our furnace was not working, we contacted our landlord who called Action, the Action representative that came to our house was very knowledgeable and started immediately on our furnace. They worked non-stop til they had installed a new furnace and they stayed to make sure it was working properly. The representative that was doing the work even assisted us with other parts of our heating requests. They were very professional and caring men. We thank them for their work at our house.
Crystal R., Daniel P.
12/11/14
 
Jason was very fast and very helpful in getting everything fixed.
Jason P.
12/10/14
 
Great friendly service. Did a great job in a short period of time.
Jason P.
12/02/14
 
Ryan and the crew did a very Neat//Clean//Fast Job Tell Them THANKS for what & How they did

12/01/14
 
Ryan Hackney and the crew did a "GREAT" job they were on time got the job done and cleaned up very well Please give them a LARGE CRUDO. Would recommend them at any time Thank You for your service
Crystal R., Ryan H.
12/01/14
 
Talk about customer service! Jason did an excellent job fixing our expansion tank and pipes for our water heater. He didn't stop there, he checked our water from outside to make sure our previous issues were ok and then offered a furnace tuneup. And as I am writing my review, they called me to set up the appt for the tuneup. They are prompt and professional.
Bryon H.
11/24/14
 
Prompt, professional, honest, friendly, and competent. Not sure what else I could ask for. Thanks!
Chris P.
11/21/14
 
Larry called to verify the appointment and arrived at the stated time. He was very friendly, professional and competent. He explained what he was doing and cleaned up after himself. I would recommend Action Plumbing and Heating and will use them again.
Larry B.
11/19/14
 
Action plumming is the best! Jason Palmer was professional, polite, and fixed our emergency. We are extremely pleased with everything!!! We will only use Action plumming from now on.
Jason P.
11/17/14
 
Mary Forakas worked with us to understand our purchase 100 % She asked what our expectations were in price, efficiency, and features. she did a walk around with us and gave us time to compare. In the end the Installers were friendly and courteous with my family. I was at work. We had a big job done on a four level split home, They installed the attic fan completely and the furnace and AC and the best part was the ionic particle air cleaner ( i love it ) . One day ! They installed the wrong thermostat that we agreed on but Mary will bring it out next week when I have my vents cleaned. She did a follow up visit after the install to make sure we were happy. We liked that. She explained everything to us and made sure the right stuff was installed and the serial numbers were correct for our warranty. Thank you Mary
Mary F., Claudio G., Travis L.
11/09/14
 
Larry Browne was awesome and went the extra mile, he answered all of my questions and we appreciated him putting on shoe coverings without being asked to in our new home. your lucky to have such a great tech. mike Jasper
Larry B.
11/06/14
 
Give Brent Young a raise, he was awesome!

11/03/14
 
The dispatcher was very friendly over the phone, I can't remember her name, but she did great and was able to get a plumber out to my store within just a few hours. When Brent arrived, he was prompt in getting right to the diagnostic, figured out what was wrong, and corrected it in less than an hour. I was very impressed with the service you guys provided today, and will definitely recommend you to friends and family. Thanks again! -Nate M. Riverton Pro-Stop
Brent Y.
11/03/14
 
Travis and co-workers were very professional and trustworthy. I was comfortable having them in my home. The work they provided is guaranteed for 15 years!!! It was a pleasure working with them. The price was the same as the quote, which is not always the case. thank you for keeping the squirrels and their walnuts out of my drains

10/31/14
 
Cory was courteous & worked on the plumbing situation until it was finished & also recommended we get another issue fixed as soon as possible.

10/31/14
 
Thanks

10/29/14
 
Derek was very kind and knowledgeable. He was willing to go the extra mile and stay the extra hour. Thanks for the wonderful work!
Derek S.
10/29/14
 
Cory took his time & did a fantastic job. He also mentioned a problem that should be fixed as soon as possible.
Cory N.
10/27/14
 
Seth and Ron worked hard daily to meet our plumbing needs. As they were working on a project and found problems, they came to talk with us about it. They were very friendly and knowledgeable about how to fix our problems. We would recommend them to others.
Seth T., Ron P.
10/26/14
 
Larry Browne did such a good job, that I recommended Action to my neighbor at 8400 S. 4000 W. #190. She is currently under Action's care.
Larry B.
10/25/14
 
Jake G. did a fantastic job! He was professional and put a lot of energy into his work taking the time to do a through job. I was very impressed! Great job!
Jake G.
10/22/14
 
I had an appointment for service between 10 and 1:00. At 9:50 I received a phone call from your dispatch saying the tech. would be a little late. At 3:30 I called Action wondering where the tech was. I was told that we would have to reschedule, which I did. The next week when he was scheduled to arrive, I received another call from your dispatch stating he was going to be late again. When I have an appointment I can understand being rescheduled once. But not more than that. If I have been rescheduled then I would expect the company to be on time the next time.

10/22/14
 
If I need anything further with my plumbing heating or air Action will always be my first choice.

10/20/14
 
I enjoyed Taneel's happy telephone greeting in a time when happiness was hard to come by in my home due to a water heater failure. Thank you Taneel!
Taneel P.
10/20/14
 
Travis was very thorough in looking into our problem and giving his recommended solution. His courtesy was outstanding and I felt comfortable about his recommendations though we ended up not purchasing through your company. Thank you Travis.
Travis L.
10/20/14
 
Chris was very friendly and very professional. He was here to give the furnace the annual startup check. He seemed to be knowledgeable about the furnace and had it checked out in little time.
Chris P.
10/20/14
 
Todd was very impressive with his knowledge and experience. He also put to easy my concern about how crowded our basement was. He recommended suggestions and offered Action Heating services for the suggestions. He was not forceful. He was very professional in providing us with the service represented by Action Plumbing. He put my mind at ease that the heater still has life in it and should hold over till next spring for sure. I highly recommend that Todd be considered for a raise or bonus for his services we received. Thank You All Very Much and God Bless.

10/20/14
 
Excellent and very professional.

10/19/14
 
Larry Browne did a very excellent job at servicing out furnaces and I would like for him to return next year.
Larry B.
10/19/14
 
I was very impressed at how well Jason worked he knew what to do when he couldn't drain the water out of the old water heater, He did it without making a big mess. He was very profesional and got the work done in a timely manner.
Jason P.
10/16/14
 
I highly recommend Action Plumbing! Response time after I called was less than 20 minutes. Dispatcher, Taneel, was very polite, informative, and professional. Brent Young and crew went above and beyond working to make all the nessessary repairs. Every issue that was found was fully explained and shown to me. All pricing was upfront, honest, and there was no added fee's after the fact. I feel Brent and his team are true professionals! I highly recommend Action Plumbing.
Taneel P., Brent Y.
10/16/14
 
Billy was fantastic. He was very easy to talk to and listened to my husbands suggestions (we've had these plumbing issues before...hooray for old houses!) I'd definitely recommend him.

10/16/14
 
Larry did an excellent job on our repair. He was very knowledgeable and fast. He called ahead to let me know he was on his way, which was great because that meant that I didnt have to stay at home until he came, I was free to run a couple errands and get back in time for his arrival. Larry is kind and honest. I hope that we will see him again if we ever have problems with our furnace, because I know that he will do a great job!
Larry B.
10/15/14
 
Jason was patient and so helpful with my 90 year old Grandfather. After he left Grandpa kept saying what a good guy he was and he's never calling any other company again. He made it easy for Grandpa to turn off the water if it ever happened again too. Thanks Jason for going the extra mile and staying so late until the job was done!
Jason P.
10/13/14
 
yes
Larry B.
10/11/14
 
Bryon Hansen did a great job explaining the problems with my furnace and the best solutions for heating and cooling my home more effectively.
Bryon H.
10/09/14
 
Todd P was an excellent technician. He is very well educated and experienced in Heating and Air conditioning. He notified us within the parameters set for notification, about 30 minutes prior to arriving at our house. He is polite and courteous. He explained in lay terms what he was doing and their importance. He indicated what needed to be done and what he did. He put our minds at ease that the furnace we have will make it through this Salt Lake winter. He suggested that it would be a good idea to get ready to purchase another furnace, since our furnace is an older model. Explaining the lifespan of the different models, he said ours is at that point. I would recommend Todd P and the technician we had service our furnace last year to anyone who needs their furnace tuned up or serviced. Action Plumbing offered a wonderful deal that we're glad we accepted.
Todd P.
10/09/14
 
Thank you for sending Larry out to tune up my furnace! He was on time, friendly, efficient, and knowledgeable! I feel confident that my furnace will perform its best this winter! Thanks Larry!
Larry B.
10/07/14
 
Larry Browne was Great! He was very accommodating, professional, clean, and knowledgeable. We are thankful and we are going to keep his card and should I ever need a Tech., I'm asking for Larry Browne. Thank You Again.

10/07/14
 
Hello, Mr. Larry Browne did some repair work to our New furnace. He was accommodating, pleasant, knowledgeable, professional, and clean. He made the repair, as we requested, and stayed until all concerned were happy. I want to have Mr. Larry Browne do any and all future work on my furnace. He is a gentleman and honest tech.
Larry B.
10/06/14
 
Action heating and air is a professional company that I trust. Todd the technician followed up with all promises and was very professional.
Todd P.
10/02/14
 
Action Plumbing installed a new water heater, furnace and air conditioning unit in my old home this year. My previous furnace and water heater went out one day apart. All of my new equipment is working well and I am pleased. Larry B. from Action Plumbing came out today for a tuneup type check before winter. He came on time, was courteous, friendly, and knew what he was doing. He recommended that I only cover the top of my new A/C equipment during the winter as covering the full unit could cause retention of moisture and lead to rust. I really appreciated this added information as I had been planning to fully cover my new A/C unit as I had my prior swamp cooler.
Larry B.
09/25/14
 
All we needed was a new valve and flap for a toilet. We did not need a NEW toilet. These people try to oversell you on things you don't need. We have taken our business elsewhere. The only "Action" we will be doing is using a competitor.

09/24/14
 
Larry is a very kind, sincere, hard worker who really impressed us! Larry took the time to do an excellent job on our furnace. Heat for this winter and beyond! Thank you Larry!
Larry B.
09/23/14
 
I have to admit that I'm very skeptical when it comes to this industry. But Mitch was amazing! Mitch went above and beyond and took of my house and my family. Mitch is a straight shooter with a serious work ethic. Thank you Mitch for your honesty, time and effort!
Mitch N.
09/23/14
 
Scott Paul was extremely polite and helpful--A+
Scott P.
09/23/14
 
We really appreciated Action Plumbing's swift and effective service! Scheduling was easy and friendly. TJ provided a first rate service. He promptly diagnosed the problem, had the part with him and repaired it right away. He explained how the system would work from now on and readily answered our questions. He was friendly and courteous. An all around first rate service!
TJ D., Claudio G.
09/21/14
 
Ron was great. He was extremely knowledgeable and very professional. We will request Ron for all our future projects.

09/19/14
 
Ron P. was great. Will definitely request Ron on all future jobs.

09/19/14
 

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