Action Plumbing & Heating - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Action Plumbing & Heating has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Great customer service, very friendly. Jeff was very helpful in making a big decision on a new system. Jeff P. 02/24/15 |
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Donnie L. was prompt, polite, helpful and knowledgeable. He explained everything that he noticed about our furnaces and got our heat back on in a timely manner. Donnie L. 02/23/15 |
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Very friendly, quickly found problem. Good service. Larry B. 02/23/15 |
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I was happy with the technician he was awesome and friendly took time to help figure out the issue I was having and took care of it in a timely matter Thank you! And yes I would recommend Action to my friends and family! ! Jimi H. 02/23/15 |
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Thank you! 02/23/15 |
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Seth was very helpful and was so nice to my children and my dog. 02/22/15 |
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Action Plumbing was professional, courteous, and helpful from the first phone call to the final assessment. The technician, Jimi, not only went through his checklist but he educated me along the way. Helping me to get a complete picture of the current status and ways to keep all the components working in the future. Thank you! 02/22/15 |
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Technician called ahead, arrived at time specified, and checked out my furnace.
He was professional, polite, and asked if I had any other concerns. My furnace is still under warranty, and I also signed up for 4 service calls at the last repair a year ago. TJ D. 02/21/15 |
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I called to get the $33 tune up special. Jimi was fantastic! He was very personable and knowledgeable. He informed me up front that if he noticed anything that needed to be repaired or replaced, it would be an additional charge. When he was done, he said the furnace was just fine, and he did not try to strong-arm me into buying a new unit. (although he did say when we are ready, he would be happy to sell me one). He was very professional throughout the process. I would have trusted him to work on my furnace with no one home. I would recommend Jimi for any project! Jimi H. 02/21/15 |
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No room for improvement 02/21/15 |
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Very nice service experts and did great work. Thanks! 02/20/15 |
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Very helpful and kind and knowledgable about their product. Did a good job at replacing my furnace quickly. 02/20/15 |
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On Time. Took care of everything for the price I was quoted. Very Professional! I will use again. Ask for Seth. Seth T., Ashley E. 02/20/15 |
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He was really helpful in informing me on what was happening with my furnace. He acted in a professional manner the whole time he was in my home. I felt like I could trust his advice on the needs of my furnace Terry K. 02/20/15 |
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Overall a good experience. Justin called before he came, and showed me everything he was looking at so I knew what he was talking about. Justin B. 02/19/15 |
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Action Plumbing is great and easy to work with and talks to you in a way that's easy to understand. 02/19/15 |
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Justin was great. He was very knowledgeable and spent the time necessary so that I felt comfortable. I would recommend him and Action to others. Justin B. 02/19/15 |
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My experience with Larry was very positive. He was efficient, kind, informative, and helpful, especially with his suggestion I get a new water heater. Thanks for the great service. Larry B., Ashley E. 02/19/15 |
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The receptionists on the phone were very polite and courteous. The original date I scheduled, no one showed up, but they appeared right on time and apologized the next scheduled date. Cory was extremely nice when he came and explained everything in detail in terms I could understand. 02/19/15 |
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I called Action Plumbing (along with a couple of other bids). An estimator (Mary F.) came to our house to look at our old 1962 Lennox furnace. She was very knowledgeable and polite. She gave us a bid with several options and price ranges. As far as the hot water heater and the plumbing in this old house, she sent over their expert plumber (Ron P.) he was straight forward no bs and took the time to show my wife and I the issues that old galvanized plumbing could bring us. We went through the whole house. He presented us with a bid that was far lower than we expected and threw in a 50gal hot water heater for free. My wife and I liked the professionalism and knowledge from Action Plumbing the best out of the several bids that we had estimated. This is the second time I've used Action in my life, I'm impressed. Mary F., Ron P. 02/18/15 |
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Very educational. Very efficient during initial analysis and project implementation from start to finish. Very satisfied customer. thx. Chris C Bryon H., Ashley E. 02/17/15 |
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the tech was perfect for the job, other than he chipped my wall when he removed the scrap, my wife was livid. but the price was insanely high for the small amount of work. even though it was the " minimum charge". besides that, the plumber was knowledgeable and informative. completely understood what I needed done and got it done quickly. 02/17/15 |
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Friendly... Trust worthy people. 02/16/15 |
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I am proud to say I am a employee of Action! Selling a product or service should be experienced first hand. ACTION sent Jake G. who did the duct cleaning for both of our properties. Derrick P. removed a swamp cooler, and has assisted on the work at our new location. Brent P. came in on electrical totally upgraded our electrical system. Along with Justin B. coming in to to evaluate our home. Dan C, Austin, Matt, and other helpers installed our new efficient Furnace, A/C, and humidifier. Ashley was awesome in keeping me updated with the visits. Words cannot say how nice it is to have such professional tech's in our home, and everything is just like we were hoping, and working GREAT! Thank you Jim & Bonnie, Randy, and Steve for having such a AWESOME crew. Fitzpatrick's / Barker Brent P., Ashley E. 02/16/15 |
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The dispatcher was courteous, and the technician was prompt. My appointment for a furnace check-up was between 11 AM and 2 PM, and the technician called at 10:30 to confirm, he said he could be here in 10 minutes, or wait until my time at 11. When he arrived, he was tidy, and left things the way they were found. He answered all of my questions thoroughly. I have had a lot of interaction with Action, and I would highly recommend them to anyone Larry B. 02/05/15 |
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Larry was early to the appointment, but called first to make sure that was OK; I really appreciate that. He was quick and thorough. 02/05/15 |
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Jeff is a bad ass! He got me taken care of! 01/31/15 |
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Jason was at our house in less than 1 hour. He was very polite and hard working. I would recommend him for any project. Jason P. 01/30/15 |
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Scott did a great job of servicing my equipment. He was friendly, knowledgeable, and efficient. It was great hanging out with him. 01/30/15 |
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Over the last 8 days I have had extensive plumbing repairs, and a new furnace installed, following inspections carried out under the tune-up service agreement. Seth, the plumber,did an excellent job in a highly efficient manner and impressed me enough to choose Action to replace a furnace. Jeff P. was the contact for furnace replacement, he was a pleasure to deal with and most efficient in writing the contract for replacement. The installation team (two Dustins) did a fine job as..well and left the site cleaner than it was on arrival. In all, I had contact and service from a total of 5 Action employees over the last week and all were personable, professional, and courteous reflecting credit on Action as a company..I spent a bit of money, but feel that the value received was good and would highly recommend Action to my friends, Seth T., Jeff P. 01/28/15 |
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Had direct contact with five different employees over the last week Seth,Jeff,Dustin Cox, and a second Dustin, + the fellow from London. Every one of them was courteous, efficient, and knowledgeable, they all reflect credit on your company and made it a pleasure (almost) to spend a sack of cash. I feel the value received was certainly in line with the charges and I recommend this Company. 01/28/15 |
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Larry was very nice and prompt. He came in put on his shoe covers and went to work. He was helpful and let me know exactly what he was doing. I do appreciate his great service!!! Thank you! Larry B. 01/28/15 |
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We bought the better furnace for the follow up service that comes with it. Have always been happy with the people at action heating and plumbing
01/22/15 |
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Scott P. was my tech and he's such a nice guy. Knows his stuff and is extremely polite. I hope i get him every time I need the furnace serviced. Scott P., Ashley E. 01/22/15 |
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Although the plumber, Arnold, could not find where a leak had occurred, he was very diligent in checking many possibilities and suggested to keep an eye out to see if the leak reoccurred. 01/20/15 |
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The guys that came to my house were clean, professional, friendly, and they answered all of my questions. They offered suggestions, and explained all of my options. I would absolutely recommend Action to anyone.
Oh, and I called some other places to compare pricing, and Action has the best pricing in the area. 01/11/15 |
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We had a pipe freeze and break on New Years Eve. Derek came out on a holiday and fixed this pipe. We were so grateful! He did a great job! Derek S. 01/05/15 |
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Derek came to our house on New Years Eve and fixed our frozen and burst pipe. We were so grateful. He was great and did a good job. Derek S. 12/31/14 |
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My experience with Action Plumbing, Heating, Air & Electric was fabulous and truly began with the dispatcher Cathy. She was genuinely concerned about our lack of heat and was knowledgeable about their services. When she had every right to be short with me because of my continued calls and questions; she was kind, understanding, patient, and professional. She was the embodiment of GREAT customer service and was the best first impression that this company could have given. Truthfully, Cathy sold me, but all of her good work could have easily been undone by a indifferent tech. This was not the case. Because Cathy was followed by a visit by our technician Bryon, who continued to impress. He was professional and respectful. Bryon was obviously experienced and very knowledgeable. I am not the type to ever buy anything without checking with at least three different companies and reading all reviews first. However, after dealing with Cathy and then Bryon, I was sold and bought not just one, but two furnaces on the spot. In a world that seems to continually value the bottom line over customer service, Cathy and Bryon were a refreshing and welcome change. Bryon H. 12/31/14 |
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Loved the plumber Brent Young and he always takes good care of us and fixes any issues that come up quickly. 12/26/14 |
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Brent Young with Action Plumbing is the best plumber ever!! He made a Very Merry Christmas for my renters and myself. He not only took care of our plumbing needs on Christmas Eve, but was extremely generous by doing the work on his own dime (truly saved us hundreds of dollars). Brent and Action Plumbing now have a customer for life!!! Thanks so much and happy holidays to a great company and wonderful man. Brent Y. 12/24/14 |
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Brent Young is by far the very best plumber in the world. He totally made a very Merry Christmas for me and my renters by taking care of us on Christmas Eve. Never in all my 53 years have I ever seen such a generous person. Many thanks to Action Plumbing and Brent Young this holiday season. They will now have me as a customer for life. Brent Y. 12/24/14 |
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Brent Young with Action Plumbing totally took care of my renter and myself on Christmas Eve by putting in totally new value stems and faucets (basically the works) for the bath tub and shower. He also gave us the best Christmas gift ever by doing this on his own dime (saved us hundreds of dollars and made everyone very happy). Action Plumbing now has a customer for life and Brent Young is the best plumber ever!!! In my humble opinion I would tell everyone to call Action Plumbing 1st, because no one else was willing to do the work until the following week. Now everyone will have a Very Merry Christmas thanks to Action Plumbing.
12/24/14 |
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Ashley and Donnie were great! Ashley was super sweet on the phone. Donnie was there when she said he would be and fixed the problem quick. I was super impressed. He was very nice and made sure to explain everything to us. Thank you very much. You guys are in my speed dial now.
The Buckeye's 12/22/14 |
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Terry was very patient and very professional I have used Action in the past and will continue to use them. Terry did an awesome job.
Thank you! Terry K. 12/19/14 |
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Terry went above and beyond did a very good and professional job.
Action Plumbing Heating & Electric is a very Honest and Professional company all the way around. 12/19/14 |
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I really appreciated the service provided by Billy. He was extraordinarily informative, and there was no high pressure tactics that were employed, just good, solid education and service. Highly recommend Billy. 12/18/14 |
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I feel that Action is the best, and i wouldn't go with any other company. 12/13/14 |
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Derrick Is one of the best, the work he does, is Excellent . He can work on my furnace any time. Derrick P. 12/12/14 |
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Bryon Is first rate, He help me and my wife get the new gas furnace, and help with the paper work. Plus got the furnace in the same day . Bryon H. 12/12/14 |
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