Action Plumbing & Heating
3165S 300 W, Salt Lake City, UT 84115
(801) 833-3333
5 Stars
531 Reviews
By Cynthia C.
on 02/19/21
Action plumbing heating air and electric came to my family members home to clear out a drain. Kevin and John were there 2 hours and charged $3760 dollars. They still did not fix the problem and wanted...
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Action plumbing heating air and electric came to my family members home to clear out a drain. Kevin and John were there 2 hours and charged $3760 dollars. They still did not fix the problem and wanted to charge an additional $6100 dollars. I called another plumber to get a second opinion and he solved the problem for considerably less. I called Nicole in management to possibly get a refund but they do not return their calls. Please BEWARE!
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By Robert S.
on 01/11/21
to give a rate I would have to give Ben and Action a VERY BIG MINUS on Dec 16 2020, at 9:30 I called Action PHA&E because my my furnace was not working and it was a very cold night. The reply was, ...
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to give a rate I would have to give Ben and Action a VERY BIG MINUS on Dec 16 2020, at 9:30 I called Action PHA&E because my my furnace was not working and it was a very cold night. The reply was, there were no technician available until about noon tomorrow. About noon the next day Ben arrived, looked and checked the furnace which took about 15 to 20 minutes, and said the furnace had to be replaces. Ben quoted me a price of a replacement of $8,600, with a trade allowance of $1,000 For my 5 year old furnace. I told Ben that I had to find the money, that I was trying to live on Social Security and did not have that amount available. That same day my son called me to see how I was doing, I told him that the furnace had quite, he said he would have his son come over to check it out. My grand son is a certified HVAC tech. In less than 10 minutes he had removed the igniter as it was burned out. 1 hour later he returned, installed the new igniter and the furnace is working like new. this one part cost $50, a wonderful grandson worked for Free!!! I will not recommend Action to anybody EVER......... I believe Ben is Unethical and the appropriate "ACTION" be taken. Robert Scott
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By William T.
on 10/31/20
Tobias and his team did an excellent job to correct multiple drain problems and corroded pipes in the crawl space of an old house. Replaced all drains without disturbing the living space to any exten...
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Tobias and his team did an excellent job to correct multiple drain problems and corroded pipes in the crawl space of an old house. Replaced all drains without disturbing the living space to any extent.
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By Darrin B.
on 09/04/20
PLEASE READ! I called Action to auger my sewer line and clear two bathroom sinks that were slow draining. I was told it would be $60.00 for the service call but that would be deducted form any work...
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PLEASE READ! I called Action to auger my sewer line and clear two bathroom sinks that were slow draining. I was told it would be $60.00 for the service call but that would be deducted form any work they ended up doing! We were charged $620 for the services and still have one sink that isn't draining. While the service tech was here he also told us that there was a layer of sludge in our main line and tried to talk us into having the main sewer line hydro jetted and said if we didn't do it the drain could clog again as soon as tomorrow. He then quoted us an additional $1600 to have that done, and said that price was after he waived the $350 for the augering he had just done. He also said he only charged us to snake one sink (so it was $270 to have one sink snaked?). I told him I needed to think about the Hydro Jetting due to the price seeming way out of line. After the fact, I spoke to a plumber with Diamond Plumbing to see what they would charge and they told me to Hydro Blast our main sewer line would be between 500.00 and 700.00 depending on how hard it was to access our main sewer line clean out. (not 1600.00) and I was way over charged for the work Action did. I called Action later to speak with a manager and only got the run around. Was told that there wouldn't be a manager around for a week. Out of curiosity I called Action anonymously later to ask pricing for hydro jetting, and was told it would be around $600. "Oddly" the person who quoted me that price had the exact same name as the technician who serviced my house (Brent). We feel like we were lied to and taken advantage of by this company, and now we can't get anyone to even call us back to take our complaint. Do yourself a favor and call someone else! $620 later and we still have one non-functioning sink. Brent also said that he wouldn't guarantee the auger (roto rooting) service because we couldn't afford $1600+ to power wash the line! He wasn't even here for 2 hours!! (Over $300 an hour for very basic plumbing.. augering and snaking?!)
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By Eric M.
on 07/21/20
I am disappointed that they want to charge me $60 to replace a part that is fully covered under our parts and labor warranty.

By Dean A J.
on 06/28/20
Tommy Davis and Brady came and replaced my copper lines and did a very good job

By Vickie L S.
on 03/16/20
Brent and Jake did an outstanding job replacing my water heater. Explained everything to us and had it done in no time. Very happy with Action Plumbing and their teams.

By Barbara K.
on 02/13/20
I have called for service from Action on multiple occasions. I must say Tobias and his assistant were the best technicians I have ever had. They were thorough and took their time to make sure the pr...
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I have called for service from Action on multiple occasions. I must say Tobias and his assistant were the best technicians I have ever had. They were thorough and took their time to make sure the problem was resolved. They were knowledgeable, respectful and made sure everything was cleaned up. They truly went the extra mile with their service!
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By Anita S.
on 08/06/19
Excellent job.. Very satisfied and happy with the work. Executed very professionally.

By Krystal B.
on 06/08/19
Awesome team with great knowledge of the work they performed. Expertise is what you will receive from these men and a job well done. Thank you!
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