Action Plumbing & Heating
3165S 300 W, Salt Lake City, UT 84115
Phone: (801) 833-3333
Website: www.actionplumbing.net



Action Plumbing & Heating - Our Reviews

Overall Rating

5154 star rating
(1053 Reviews)
ReviewBuzz
2589 star rating (532 Reviews)
Google
1666 star rating (340 Reviews)
Better Business Bureau
479 star rating (96 Reviews)
DexKnows
59 star rating (12 Reviews)
Yelp
167 star rating (34 Reviews)
Happy Call
20 star rating (4 Reviews)
Citysearch
10 star rating (2 Reviews)
Superpages
164 star rating (33 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Action Plumbing & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Larry was very pleasant and took the time to explain everything he was doing.
Larry B.
02/06/18
 
After a grueling experience with another local company. We were told to call Action Plumbing. We talked to Shawn and he came out within a couple hours! Shawn's expertise advise was so helpful. He wasn't pushy ( unlike ) the other company. He took his time in explaining to us what furnace would be the best for our home. Yet he let us make the decision! His installers were super clean and hard working young men! My husband and I would highly recommend Shawn and everyone at Action Plumbing!! Ron & Lorri Frame
Shawn M.
02/01/18
 
Service was quick and friendly! And the furnace is back up at minimal cost thanks!
Tom D., Chacie I., Mary F.
01/30/18
 
(no comment)
Larry B.
01/30/18
 
(no comment)
Larry B.
01/30/18
 
We had Action do some electrical work for us in an older home. Tommy D**** was awesome! This was a pretty big project which involved new panels and re-routing of wiring both inside and outside the home. He went above and beyond and made sure to do it right. He spent the time that was needed and was very courteous.
Tommy D.
01/29/18
 
Shawn Middleton was awesome! Thank you so much for helping us on a Sunday afternoon. We truly appreciate having such a competent, kind tech come to fix our furnace on the weekend. Thanks Action for having such great people!!
Shawn M.
01/29/18
 
Larry was GREAT! Met them at the Home Show last fall and he came and tuned up my heater. I anticipate having a lower gas bill this month.
Larry B.
01/27/18
 
We have used Action in the past. Today they took care of a water leak. They had someone here the same day. Tom was very good at taking care of our problem. w
Tom D., Lonetta R., Taneel P.
01/26/18
 
OUTSTANDING PERFORMANCE from everyone starting with the front desk operator to the plumbers, etc. They took care of the stressful burdens from my sewer problems with ease and skill. Darren and Brent were so wonderful down to all of the others that labored with them. They earned every dollar and cent. If I had more I would not hesitate to give more. When they arrived to begin the work they were met with a challenge that was not expected. They met the challenge with ease. I was so thankful. I have dealt with this company on several occasions for my furnace, swamp cooler and hot water heater . I have never been disappointed. I have them on speed dial with my phone. Before using Action Plumbing I have used other companies which would use my tools and then leave with them and never returning them. I wholeheartedly recommend this company for anyone in need of their services. They are very professional and AWESOME.
Alan T., Darren H., Nichole L., Brent Y.
01/26/18
 
(no comment)
Tom D., Claudia G.
01/23/18
 
Well done.
Larry B.
01/23/18
 
Excellent service. Responded quickly. Our technician Jimi was friendly, knowledgeable, and great all-around.
Jimi H.
01/20/18
 
Larry B got our furnace back up and running just in the nick of time before the big snowstorm hit. He was prompt, courteous, and answered all of our questions. Good sense of humor, Go Lefties!
Larry B.
01/20/18
 
Larry B was awesome. He took the time to listen first, was calm, and obviously knew what he was doing. First rate.
Larry B., Mary F., Taneel P.
01/19/18
 
Larry B. was great and came right in and got to work. Fixed the few issues we had and tuned up the furnace nice.
Larry B.
01/18/18
 
Larry was very thorough and answered all of mg questions to my satisfaction. In addition, be didn't charge me anything!
Larry B.
01/17/18
 
Larry Browne is very nolageble In his work. I was very impressed with him. He dose a good job. Thank you David Roth
Larry B.
01/16/18
 
Shawn is so wonderful! He cares about what he does for a living, and it shows. He will always give you the best recommendation and explains things easily so the average homeowner can understand. I HIGHLY recommend Action Heating, Air & Electric and even a step further, I HIGHLY recommend asking for Shawn.
Shawn M.
01/16/18
 
Prompt, Courteous and Professional. Even though this was a complimentary furnace tune-up (for previously having purchased a fireplace install), Larry still took his time to check everything over thoroughly and do the job so that I felt he left with my furnace in the best possible working order for the winter.
Larry B.
01/15/18
 
Technician was on time and very thorough
Larry B.
01/13/18
 
The customer service was great. Larry, our technician was friendly, efficient, and professional.
Keith U., Lonetta R., Larry B.
01/10/18
 
Shawn was amazing! He was prompt and very knowledgeable. He immediately knew exactly what was wrong. He was very thorough with his explanation and our options. His techs were also awesome! We are so grateful they all came to our rescue so we didn't freeze. My husband and I would both highly recommend their services. You won't regret it!
Shawn M., Chacie I.
01/08/18
 
The service we received from Jeff and Action Plumbing, Heating & Air was outstanding. Honest, fast and very helpful. We would definitely recommend them to others.
Chacie I., Mary F., Jeff P.
01/08/18
 
Larry was great he was very knowledgeable and fixed our furnace quickly.
Larry B.
01/06/18
 
This company is fast! Jeff was great. He was here to diagnose within 90 minutes of my call to dispatch. He gave options to replace the broken furnace fan or put in a new unit. We chose to replace the fan and he had it replaced the next day.
Chacie I., Mary F., Jeff P.
01/04/18
 
Action did excellent work for us We got top of the line furnaces and AC units—and I’m sure we paid top price but we got a great maintenance contract as well The Micro Pure filters have really helped my wife’s asthma Action takes pride in doing excellent work
Shawn M.
01/02/18
 
Called action for a broken pipe that was leaking water down my walls. Action got here quickly. The plumber explained everything to me so I understood the problem & even helped me arrange disaster cleanup. He was so polite & bids were given so I understood the associated costs. Fair prices & professional work. I would recommend action to any of my family or friends.
Tobias S.
11/29/17
 
shawn was very professional and explained what he was doing and why. he answered all questions to our satisfaction. he really knows his stuff!
Shawn M.
11/08/17
 
action pluming was great the two plumers that came to my house knew what they wer doing and got the job done wright
Shannon S., Tobias S., Kathy F.
10/12/17
 
Darren did a great job of clearing our clogged drain. We would definitely recommend his service.
Darren H.
10/04/17
 
Everyone at Action takes good care of me every time I call. Mary and Claudia are both friendly and helpful and do whatever they can to help me make appointments when it makes sense. The other day I needed someone to come out while my roofer was working on my home due to an issue with a vent going through my roof (or not, as it were). Robert came out. He called me when he was 20 minutes from home, met me there, talked directly with the roofing crew, examined the situation, and made the best determination for my situation. He also helped me sign up for the annual maintenance plan which will save me a lot of time, hassle, and money. Robert was very helpful in explaining things to me about the setup of my house and vents and called an HVAC specialist at Action to get a second opinion during the process since it turned out to be an HVAC issue as opposed to a plumbing issue. Previously I've had Aaron out to help me out and he is equally as excellent. I always feel comfortable with Action at my home and I know I can count on them to get the job done right and to charge a fair price. Other plumbers and HVAC has disgustingly high "book pricing" for simple repairs that take 15 minutes or less. I had another plumber out to make a repair when Action wasn't available and my wallet was very sorry. The guys at Action are friendly, professional, and they know ME and my house. They make that effort. I just talked to a coworker this morning and recommended she call Action because she needs a new plumbing and HVAC company. I can't say enough good things about Action. I even was able to schedule my annual furnace tuneup on a day that works for me (SATURDAY!). And it just makes me feel so good to know they will always help me work things out.
Robert T., Mary F., Claudia G.
09/28/17
 
I had a terrible experience with Action the first time they were at my home (for a few days) but Shawn was so helpful and quick to correct issues left from previous "technicians" and get our furnaces working, that he completely made up for the bad experience. Thanks Shawn!
Anya P., Chastity K., Shawn M.
09/25/17
 
I had a terrible experience with Action the first time they were at my home (for a few days) but Shawn was so helpful and quick to correct issues left from previous "technicians" and get our furnaces working, that he completely made up for the bad experience. Thanks Shawn!
Anya P., Chastity K., Shawn M.
09/25/17
 
Oscar was very helpful, kind and informative of the problem I had. Mary F. and Teneel P were very polite and kind on the phone and seeing that I was helped and a timely manner. Thank you to all three people and job well done. Keep up your good work!
Oscar M., Mary F., Taneel P.
09/22/17
 
I have used Action for many needs over the years but Sunday night I had a plumbing issue at my rental property and they had a tech out in about an hour. Turns out the issue was no longer an issue but there was sewage damage that needed immediate attention. Tobias did not charge me since he didn't have to service anything and he also recommended a company to come out for clean up who arrived at 7 am on Monday! Incredible customer service! I will keep going back to Action for all my needs. Thank you so much Tobias! You provided quick resolution in a stressful situation. Much appreciated!
Tobias S.
09/14/17
 
Very thorough and professional!
Shawn M.
09/13/17
 
(No Comment)
Miko C.
09/02/17
 
Thurs evening at dinner time, our air conditioner quit working. We called Action and they sent Shawn out by about 8 pm. He checked out the unit, which, of course, had completely died. He was respectful and informative. He did not try to up sale us. We ordered the new unit and scheduled installation for next day. Mike and Josh, the installers, were also very respectful of our home and our time. Josh took particular care to hold the door each time he came in so that it would not slam. They were on top of their job and worked efficiently. We appreciate the good care we were given, which is typical for Action. We have always had good results.
Shawn M., Kathy F., Lonetta R.
09/02/17
 
(no comment)
Miko C.
09/01/17
 
(No Comments)
Anya P., Kathy F., Larry B.
08/18/17
 
I am the property manager/real estate agent and am managing a 4 plex in Salt Lake City. We had a pretty big plumbing emergency today. Quite honestly I called a couple of other plumbing services only because they came up on line. I called Action and they answered. The person that took the call was very nice and very helpful and assured me they would get me in line to be serviced. A surprisingly short while later I get a call from the plumber. He was so on it. He got to the property first and went to work. I was caught in traffic but that did not stop him at all. He called me several times while I was en route to get there. To be honest this was a very difficult problem to figure out and even harder to fix. Tobias did not give up, it was so hot and the sun was beating down on him but he was so professional and did not complain one bit. Nor did he give up. He SOLVED the problem and saved us thousands of dollars. He talked to my tenants and reassured them as well that the problem was fixed. I am a little amazed, he knew what to do and kept me informed about what was happening step by step. I would recommend Action to anyone and everyone but most of all Tobias Schroder is a professional and did his job extremely well. I will be using Tobias for all my plumbing needs going forward! Thanks Tobias!
Tobias S.
08/12/17
 
They were very courteous and tried to make every attempt to make me happy.
Keith U., Chastity K., Arnold P.
08/07/17
 
Darren was fantastic, I'm very happy with the service he provided. He was courteous, and demonstrated good pluming knowledge while unclogging a floor drain in my utility room. I would knot hesitate to recommend Darren H******** or Action Plumbing to anyone needing this type of service. Thanks Darren!
Darren H.
07/28/17
 
Very pleased with Action. Over the course of a couple of visits, the issue was isolated and my cooling system is back to working great. The dedication and willingness to isolate the problem and fix the issue were all very impressive by all who helped. Timeliness, coordination and communication were all outstanding. Consider me choosing Action for all of my household services that they provide.
Jimi H.
07/17/17
 
Very pleased with Action. Over the course of a couple of visits, the issue was isolated and my cooling system is back to working great. The dedication and willingness to isolate the problem and fix the issue were all very impressive by all who helped. Timeliness, coordination and communication were all outstanding. Consider me choosing Action for all of my household services that they provide.
Rocky M., Jimi H.
07/13/17
 
Extremely professional, very timely and explained all work that needed to be done in laments terms and great detail. I was stuck at work he called me, after talking to my wife. Our house had been 85 degrees all week. My wife had been couped up in one room in the house under a small ac unit because she needs to keep cool being that she is 8.5 months pregnant. Jose came to our rescue overseeing all the aspects of our ac system while keeping me informed! The amount he quoted was reasonable and didn't break the bank. I can't say enough good things about my very first experience with a repair company being a first time home buyer. Thank you action my house is now a respectable 73 degrees.
Jose B., Rocky M., Kathy F.
07/12/17
 
Cody S. was great! Answered all of my questions and helped my landlord get a great deal, and me a new faucet that day! Highly recommend this company. Thanks for the great customer service Cody.
Cody S.
07/07/17
 
I was having swamp cooler issues, and an Action Plumbing team member, Tobias Schroeder and his assistant came to my home and very quickly, capably and professionally resolved my problems. Tobias has been to my home before, and with each visit has resolved my problems to my satisfaction. He also demonstrated Action Plumbing's appreciation for loyal customers. I highly recommend Action Plumbing, and Tobias Schroeder in particular.
Tobias S.
07/06/17
 
Cody S came to my home to inspect the plumbing yesterday. He was on time and very friendly. After a complete inspection and water pressure test he made a few suggestions and gave me a written estimate for the minor repairs. I would recommend Cody S. and action plumbing to everyone. They offer fair and reasonable prices without any pressure to purchase.
Cody S.
07/06/17
 

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.