Woolley Home - Our Reviews
Overall Rating
(1363 Reviews)
(357 Reviews)
(120 Reviews)
(134 Reviews)
(422 Reviews)
(3 Reviews)
(96 Reviews)
(85 Reviews)
(49 Reviews)
(80 Reviews)
(1 Reviews)
(7 Reviews)
(2 Reviews)
(6 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Woolley Home has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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We were having some problems with our furnace and zoning unit. I called Woolley and Ed P arrived on time that same day. He kept me updated on his progress and was able to get things working like new again. He wasn't able to speak with me before leaving so he called my mobile and work phone and left a voicemail outlining what was wrong and what he did to fix the problem.
It's always a pleasure working with Ed and the people at Woolley Home. Ed P. 04/03/18 |
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Woolley just completed a complete HVAC renovation in our home and we couldn't be more pleased (and comfortable). Our old single zone system was very inefficient and uncomfortable. Because of our duct doing a traditional zoned system wasn't an option. Kevin worked with so many people I lost track to find the perfect solution (Arzel Zoning) with zoned controls that will make the winter/summer months much more comfortable and save money over time.
Joe and Ed did some amazing work with the installation of the equipment, new basement duct and Arzel damper installation. We ran into some problems with some areas not getting proper air flow and they made multiple adjustments until they had it working to our satisfaction.
Huge thank you to everyone at Woolley for helping make the project a success!
UPDATE (4/2/2018)
We were having some problems with our furnace and zoning unit. I called Woolley and Ed P arrived on time that same day. He kept me updated on his progress and was able to get things working like new again. He wasn't able to speak with me before leaving so he called my mobile and work phone and left a voicemail outlining what was wrong and what he did to fix the problem.
It's always a pleasure working with Ed and the people at Woolley Home. Ed P. 04/02/18 |
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Ed is a wonderful, kind human being, he's an A+. Ed P. 03/26/18 |
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Ed did a very good job we were please. Ed P. 03/22/18 |
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Ed was wonderful to me. Amazingly nice. He's a doll! Ed P. 03/19/18 |
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Art performed the annual maintenance on my boiler today. Art reviewed with me the maintenance and parts that he replaced. My boiler has worked like a charm the last year and no doubt its because of the maintence that Art has done. Love having my boiler not breakdown in the middle of the winter! Art D. 03/12/18 |
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After I called Woolley Fuel, Ed P was at my house with in a halve hour. Ed P diagnosed the problem quickly, at that point he had to leave to get the part needed. I appreciated the call from the office to inform me that Ed P had to go on a emergency job and will be back the next morning. Ed P was back the next morning bright and early Ed P installed the part quickly and professionally and the heat was up and running I found that Ed is very professional, knowledgeable in his work.I would recommend Woolley Fuel and of course Ed P to anyone that needs quick and reliable service.Thank you very much for your quick service. Ed P. 03/11/18 |
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Ed P came over today maybe 15 minutes after I called Woolley. Our boiler was shooting steam everywhere after our power came back on. He was very thorough & professional, fixed everything quickly and couldn't have been nicer. Ed P. 03/08/18 |
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The Woolley team of service technicians (Ed P, Joe F & David B) were very professional, knowledgable and did an excellent with the removal of the old boiler and the installation of the new Peerless boiler and all necessary pipe connections. Ed P., Joe F., David B. 03/04/18 |
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Very satisfied with the annual boiler maintenance call. Craig called prior to the visit. He was very professional and knowledgable and did an excellent job. Craig M. 03/04/18 |
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Art - service tech, called before arriving at scheduled time. Discussed maintenance of my boiler and how to make it perform more efficiently. Art D. 02/22/18 |
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Art D. came to my home recently to do the annual service and take a look at my furnace, since it was not working properly. He was extremely knowledgeable, courteous and helpful. He clearly outlined all of the options for fixing the furnace or possibly replacing it, since it's nearing the end of it life. We opted to fix the problem and wait for replacement and it's been working great ever since. I have been a Woolley customer for over 16 years and always find all of their employees to be very personable, kind, and transparent with pricing. Art D. 02/22/18 |
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Art D. is a fabulous technician! He doesn't hesitate to explain what is going on in "laymen's terms" and always leaves the area cleaner then when he arrived. He's trustworthy, polite, and, I'm sure, an employee more people would like to hire! Thank you Woolley! Art D. 02/21/18 |
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Use them as our oil provider and service. Had a leaking radiator and Ed P came out in less than an hour, fixed it and am totally satisfied. Thank you so much! Ed P. 02/18/18 |
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Craig came when expected and did a thorough job. Craig M. 02/16/18 |
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Craig is very helpful above and beyond the task at hand, especially in answering any questions I may have. Craig M. 02/16/18 |
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(no comment) Art D. 02/12/18 |
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(no comment) Craig M. 02/11/18 |
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Great job fixing our low-water shut-off. Professional ... took the time needed. Ed P. 02/09/18 |
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Art was extremely helpful getting our furnace back online. It was a big job and he rocked it out. Thx Art. Art D. 02/06/18 |
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Ed, as always, was able to find the problem and fix it quite quickly. He is very efficient, friendly, and even helped us program our thermostat which us seniors were having trouble learning how to do. He gets our 5 star rating. Ed P. 02/06/18 |
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(No Comment) Ed P. 02/05/18 |
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Ed P responded immediately to my after hours weekend call through the answering service. He surmised what the problem with my furnace probably was, which was corroborated when he arrived. He fixed the issue quickly and efficiently. I always have confidence in Ed P's knowledge of technical issues. Ed P. 02/04/18 |
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Art D provided great customer service. Very thorough, prompt and knowledgeable. Art D. 02/03/18 |
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Art did a great job and was very professional and friendly. Art D. 02/03/18 |
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Woolley Home- Joe F
No heat on night of Jan 31, 2018. Joe F was here until 10:30 PM & installed a new circulation pump on my boiler. I have been with
Woolley Home Heating for over 10 Years & have always received
superior service. Joe F. 02/02/18 |
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Great service every time! Ed P. 02/02/18 |
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Ed came when promised and found the issue within minutes and fixed it. Thank you Ed. Ed P. 02/02/18 |
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Good courtesy service replacing our oil furnace relay (and then transformer) when it wouldn't start. Craig M. 02/01/18 |
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Art always explains relevant information about my systems which enables me to understand what is going on with them and helps me to do my part as the homeowner to keep things functioning well. He is a very competent professional and also a very pleasant guy to talk with. Art D. 01/31/18 |
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We scheduled an appointment for yearly maintenance this week. Craig M responded and arrived within the promised time frame. He was very professional and personable and took the time to explain that the tank should be drained on a weekly basis to keep the system clean. Unfortunately, it turned out that our boiler tank will need to be replaced soon, but Craig showed me the damage and explained the process to get it replaced. While the news wasn't good, it was vary satisfied withe the service that he provided. Craig M. 01/29/18 |
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Craig arrived promptly and went about his work in a very professional manner. He clearly explained everything in detail about operating the system. This was particularly helpful as we had just purchased the house and this is our first time with steam heat. He described everything he was doing and why it needed to be done. EXCELLENT SERVICE! Ed P. 01/29/18 |
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Woolley Home Solutions has great customer service. Art D was prompt, polite, informative and thorough during our regular annual service. Joe F came out in the snow at 10 PM to get our heat back on last winter. I appreciate it! Thank you! Art D. 01/29/18 |
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Ed arrived at the scheduled time and started work right away; Art joined him from another job a bit later. The repair was completed that day, the price was as agreed earlier, they cleaned up the worksite when they were done. What's not to like? AND, they closed the basement door when they had to get an item from the service van--I always appreciate that in winter. Art D., Ed P. 01/23/18 |
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Joe F. 01/22/18 |
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A million thanks to Ed P. Ed P is a pleasure to work with and an experienced professional in diagnosing and then resolving problems with our oil heating system. Ed P. 01/19/18 |
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dave was very helpful in finding out the cause of an air bubble leak in my heating system and craig and he fixed my problem. They were very professional and I greatly appreciated their help David B. 01/18/18 |
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craig helped fix a air bubble in my fuel line. He was very professional and I greatly aoppreciated his service Craig M. 01/18/18 |
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Craig was professional, thorough, prompt and completed work fully and as needed. With the weather being particularly cold this winter, his work was even more appreciated. Craig M. 01/15/18 |
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Ed came out the Friday night before Christmas when we had no heat. Diagnosed the issue and was back Saturday with the part to get us heat. It would have been a very cold Christmas without his dedication to his job. Ed P. 01/10/18 |
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Good courtesy service replacing our oil furnace relay when it wouldn't start. Ed P. 01/08/18 |
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ed was on time and his work was outstanding Ed P. 01/07/18 |
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(no comment) Ed P. 01/07/18 |
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On a 7ºF Saturday morning, our furnace stopped working. Within 2 hours, Art from Woolley Fuel was at my home. He is very professional and informative. His advice was to get a new oil tank because the years of debris in the tank was clogging the nozzle. The tank was about 50 years old. He's been at our home several times, hence the need for a new oil tank, and he's enjoyable to talk with. Art D. 01/07/18 |
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Ed P was terrific.
He was able to fix the problem quickly and professionally.
Highly dependable Ed P. 01/05/18 |
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We have been Woolley customers for many years. Ed exemplifies the best in a professional. He is an expert in his field, courteous and conscientious. I trust his knowledge for both maintenance and trouble shooting. We have been very happy with the service that Woolley provides. Ed P. 01/05/18 |
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David did a great job on my water heater. Norm David B. 01/02/18 |
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Ed P. responded to an emergency service call we placed for a loud grinding noise that appeared every time our furnace came on. Ed diagnosed the problem within minutes and told us either the water circulator motor would have to be replaced or it may possibly just be a component of the motor that needed to be repaired. Luckily it was a broken spring in the motor assembly that was broken and Ed replaced it. Within an hour our system was up and running again. Thanks to Ed P. and to Wooley Fuel for their expert and honest service. Ed P. 01/01/18 |
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