Woolley Home
12 Burnett Avenue, Maplewood, NJ 07040
Phone: 973-762-7400
Website: www.woolleyhome.com



Woolley Home - Our Reviews

Overall Rating

6778 star rating
(1363 Reviews)
Google
1772 star rating (357 Reviews)
Facebook
600 star rating (120 Reviews)
Better Business Bureau
667 star rating (134 Reviews)
ReviewBuzz
2098 star rating (422 Reviews)
Yellowpages.com
15 star rating (3 Reviews)
Judy's Book
476 star rating (96 Reviews)
Happy Call
425 star rating (85 Reviews)
Superpages
241 star rating (49 Reviews)
Yelp
399 star rating (80 Reviews)
Porch
5 star rating (1 Reviews)
Yahoo
35 star rating (7 Reviews)
Other
10 star rating (2 Reviews)
Testimonials
30 star rating (6 Reviews)
Paper Survey
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Woolley Home has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Attentive & knowledgeable staff...I can always count on great service & having the job done right...

04/19/14
 
Art has frequently serviced our furnace and is always very professional, informative and helpful.
Art D.
04/17/14
 
Art arrived on time, and spent considerable time with our heating system. Then he called me down, to show me several potential problems, one of which could be serious. He had suggestions, but didn't force them. He also showed me where we hadn't been aware of ways to make our system function efficiently. Before he left, he wrote down instructions for how to deal with these aspects, so in the future, we'll get it right. I was impressed, and appreciative of his friendly, helpful manner.
Art D.
04/16/14
 
Art.Devre serviced my furnace this morning. He went the extra mile from the minute he stepped foot into my house, making sure he didn't track any dirt inside and left my house makintg sure everything was neat and clean. He was extremely courteous, professional, and knowledgeable in answering all of my questions. He recommended I replace my oil tank, due to some leakage, and also gave me a referral of a person he trusts, to do some work for me prior to the removal of the old tank. I consider him to be trustworthy based on his professionalism he continues to display while making sure my furnace is up to par.
Art D.
04/16/14
 
I am a customer with Woolley fuel over 20 years! These guys are great, I have yet to have any problems with this company. They always come on time if they ever run late they call you,same day service. I only have great things to say about them!!! Ed has been to my home several times,always polite, gets right to work and certainly knows what he is doing.Joey G, he is just great, it's that simple!! This is one of the best companies I have ever dealt with. Thanks guys!!!
Joe G., Ed P.
04/14/14
 
Art serviced our boiler and was able to answer all of my questions. Extremely courteous and clean, very professional. Highly recommend.
Art D.
04/14/14
 
We are familiar with Art's work because he worked on installing our new furnace. He also cleaned the furnace recently. Art is an excellent workman and his attention to detail shows through in the finished product. Glad to have him on our Team!
Art D.
04/12/14
 
I love Joe and all the guys from Woolley Fuel. I especially love the annual service maintenance making sure my boiler is in tip top shape. Keeps my cadillac of a boiler running efficiently, such a comfort knowing I will be warm and toasty all winter long.
Joe G.
04/12/14
 
Great company & Art D is punctual, experienced & very knowledgeable professional who you can absolutely trust...
Art D.
04/11/14
 
I can't say enough about Art. He is a wonderful guy! Super friendly, happy to do the work. Woolley Fuel is a great company. I have been a happy customer for many years!
Art D.
04/10/14
 
Always great service from the Woolley Fuel Family. We had a furnace serviced recently by Joe. He did a great job and left the basement cleaner than when he got there. Always on time, and courteous, the Woolley team is great.
Joe G.
04/10/14
 
Art is the best! He always does a great job. I am a long time customer and I am always happy with the super service they provide! Highly recommend them!
Art D.
04/09/14
 
What a gem! Joey did a wonderful job! Left my basement super clean! What a pleasure it was to meet him! Thank you Woolley Fuel for always doing such a wonderful job!
Joe G.
04/09/14
 
Art - knowledgeable, friendly and extremely helpful!
Art D.
04/07/14
 
Art D a service technician from Woolley fuel came to my home today for the yearly maintenance and cleaning of my heating system. Art was very professional, knowledgeable and polite. He was very informative about my new heating system. He answered all the questions that I had. I rate him and the service he provided as excellent!
Art D.
03/27/14
 
Joe F. was amazing! He finally located and repaired the small leak we were having that was driving us crazy and causing our furnance to malfunction. Great guy!
Joe F.
03/24/14
 
We bought our house in 1996 and the previous owners recommended Woolley. We have not thought about trying anyone else. The service that they provide is top notch and the entire staff is extremely friendly and helpful. We would highly recommend them. Keep up the great service.
Art D.
03/22/14
 
we have been with Woolley Fuel since 2005 and did not even think of changing the service. They are great, always on time, we'll stay with them forever :) Thank you.
Ed P.
03/20/14
 
We have been with Woolley for many moons. Hard to just rate one individual since the whole company is excellent in general. We had our OLD furnace (converted coal furnace) replaced many years ago by them. Whenever we call for service, they are right there for us.
Ed P.
03/18/14
 
As a new home owner, Art was very helpful in explaining our system and some history. Woolley has been responsive to questions and obviously a customer focused company.
Art D.
03/17/14
 
Woolley Fuel Company (Art and Crag) have done excellent service and repairs for both my A/C unit and oil furnace. The oil delivery (Mark is the best) is always on time and very professional/clean. Stephanie and Isabel are always very courtesy and helpful with setting up appointments and account billing. All and all, Woolley is the most professional and highest rated fuel oil company in New Jersey and the US.
Art D., Craig M., Stephanie R.
03/17/14
 
Wooley has been my oil and furnace service provider for 5 years. They keep my VERY old furnace running great for me, and have come out in the past to give me an estimate on upgrades without any sort of sales pressure. They are knowledgeable, friendly, and, when needed, very understanding about financial difficulties. I highly recommend.
Joe G.
03/17/14
 
Love the People - Love the Service -- It never fails something always happens at the wrong time but call Woolley or Todd Williams and they come to the rescue with a smile on their face to save the day. Prompt Reliable Service :)
Todd W.
03/17/14
 
Woolley has kept my home warm for the past 60 years. First when I was a child and my parents owned the house and now as the adult owner of the same house. From keeping my old furnace working for 53 years to finally replacing it for us. Thank you to all of you, you are always pleasant and helpful.
Joe F.
03/15/14
 
Love Woolley! Always can count on prompt attention if we have a heating concern. Service pros are just that - professional, courteous and take the time to explain the issues. Fuel delivery on time at the beginning of each fuel delivery month.. What else to say - we're very satisfied customers.
Joe G.
03/15/14
 
Always prompt, courteous, clean and thorough. All of you are tops! Our family have been long time customers back to before Woolley. Our house is wonderfully warm in winter, thanks to you! I highly recommend Woolley Fuel to future customers.
Craig M.
03/14/14
 
Great people great service what else could you need or want!
Joe G.
03/14/14
 
Joe G. and the entire Woolley Fuel team are awesome individuals! I have been a satisfied customer for very 20 years. Keep up the good work!
Joe G.
03/14/14
 
I've been with the company for over 8 years. I've never encounter any issues whatsoever. The service is very very reliable, the personnel is very courteous and professional. They respond to a service inquiry promptly. Only a select companies nowadays will have the level of service this company offers.
Craig M.
03/14/14
 
Always pleasant, always helpful and we can always rely on great service. Stephanie's name should be up there.
Art D.
03/14/14
 
Scheduled appointment to service baulky furnace. Ed was on time, surveyed the situation, explained what he was doing - and also explained the different parts and operations of the furnace itself, and made the necessary repairs. After he finished, we decided what the next step would be should the problem recur and who I should contact. Ed was polite, professional, knowledgeable, prepared, and experienced in his field. It was good to have someone there who knew what he was talking about. As a long-time customer, I would recommend Woolley Fuel just for the service the customer gets.
Ed P.
03/14/14
 
Art from Woolley Fuel is the nicest guy. Very service oriented and willing to help out. We have a service contract and that is working out great. Always a pleasure Art over.
Art D.
03/13/14
 
Art is a courteous and knowledgeable worker. He did a thorough cleaning of my furnace and left the area spotless. Woolley is lucky to have him as a member of their service team.
Art D.
03/11/14
 
Ed is reliable, fast and extremely knowledgeable. He came right away when I had a problem with the boiler which turned out that I missed the water nozzle and water was pouring in. But what really impressed me about Ed is when he came sometime last year on another service call and walked with me while I explained how the base heater was spitting out some much steam, I was melting. Ed adjusted the valves, to a look at my radiators, told me how to adjust them, he looked at my air conditioners in the windows, told me how to insulate them. By the time he was through, I was sorry I didn't have a pad and pencil. He was amazing and everything he told me to do and that I remembered has made my life so much better this year. he is phenomenal and quite a keeper. I'm a satisfied customer!
Ed P.
03/10/14
 
Thank you, Craig for fixing my heat so quickly. I am one happy customer!
Craig M.
02/24/14
 
We have been Woolley customers for many years. We wanted you to know that we always appreciate your service people, but we wanted you to know just how special Art has been. He is extremely competent, professional and caring. (Always respecting our property and also making sure that the area is neat and clean when he leaves.) Art is a fine representative of your company. You are blessed to have him on your staff. Please thank him again for us.
Art D.
02/20/14
 
I have been nothing but satisfied since swtiching to Woolley Fuel..everyone there has been great and I appreciate their expertise and efficiency.

01/31/14
 
Art. D. is great and a credit to the company.

01/30/14
 
I called the message center with an urgent question and had my message returned within the hour. An appointment was scheduled for the next day and a technician (Jesse D) came and was very informative as to what were my options. I didn t feel like he was trying to sell me on any particular item. I felt like he just wanted to inform me of the issues and decide what is best decision for me. Once I decided to have work done he did the work in a professional manner and cleaned up after himself. This is my second time using them and each experience has been extremely professional and fair. I would definitely use them again.
Art D.
01/29/14
 
Art. D. was great so professional and explained everything he did to ensure that my heating system was in good working condition. I would recommend him and Woolley Fuel to anyone who was looking to make a change.
Art D.
01/29/14
 
Hopefully all the people I have recommended you to will call you and switch over to you. There are alot of dissatisfied people out there. Especially now with the extreme cold winter we are having. You are the best in my book!! Thanks again!! D.Brenn

01/26/14
 
Art is a great guy! I couldn't be happier with the service.
Art D.
01/24/14
 
Art is great as well as your other staff. He is courteous and professional and a great representative for your company.

01/23/14
 
Art is a great representative for Woolley Fuel. He has been to my house many times and I appreciate the fact that he is so professional and explains everything to me. I hope that you will take my high praise into account when it comes time for his review and hopefully great raise. I was in business for many years and appreciate it when I have a person servicing my equipment professionally. It is hard to find great employees and he is one. It is so easy to complain and much harder to get people to say nice things so I always try to add my "twocents" when I can to help someone who has helped me.
Art D.
01/23/14
 
Just wanted everyone to know how extraordinary Woolley Fuel Company's owner (Norm, Sr.), manager (Paul), Isabel (office), and Artie (Service Tech) are to me. Can't say enough about their kindness and consideration. It is appreciated beyond words. Hope I didn't forget anyone! I tell everyone about you all the time. You are such "down to earth" people. Thanks for your service!!
Art D.
01/20/14
 
Thank you Art for installing my new thermostat. It works beautifully and I couldn't be happier!
Art D.
12/27/13
 
Art was courteous, informative and answered all our questions. He came on time and work professionally.
Art D.
12/24/13
 
Art came to our house yesterday to service our boilers. He was fantastic. He was honest, helpful and trustworthy. He really took the time to explain things to us and discuss our potential options. I honestly can't think of any one who has ever done work for us that has been as good as Art. I truly appreciate his help and great attitude and help. I will request Art every time! Thank you!
Art D.
12/22/13
 
great job

12/21/13
 
art is a true pro all the best
Art D.
12/19/13
 

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