Unique Indoor Comfort
780 5th Ave. , King of Prussia, PA 19406
Phone: (610) 825-4400
Website: www.uniqueheatingandcooling.com/



Unique Indoor Comfort - Our Reviews

Overall Rating

10387 star rating
(2098 Reviews)
ReviewBuzz
2269 star rating (462 Reviews)
Judy's Book
2494 star rating (505 Reviews)
Google
4251 star rating (855 Reviews)
Facebook
1133 star rating (228 Reviews)
Yelp
240 star rating (48 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Unique Indoor Comfort has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Very easy to give a review to this company, been doing business for a few years with them, and especially with Dimos. He's helped me before and I'm hoping to get major work done and I'll be asking for him to do some major home heat installation for my apartment. Will also be telling my apartment neighbors about great his work and my experience with their sales rep Paul B. Great guys!
Alex A.
11/02/17
 
Always prompt service with pleasant service providers. Nelson was able to analyze the problem with my thermostat quickly and resolve the issue. Easy explanation for my future use. Very knowledgeable guy.
Nelson G.
11/02/17
 
Dimos was professional, knowledgeable and thorough. Would recommend UIC for all of your heating and cooling needs.
ZDimos T.
11/01/17
 
Great experience, Mark was very professional and nice! Look forward to using Unique for all my HVAC needs!
Mark D.
11/01/17
 
I have been VERY dissatisfied by every other heating/cooling company out there that was only out to sell me something or fix something that my heater/air conditioner didn't need !!! Typical technician sales junk ... Then I accidentally came across UNIQUE Indoor Comfort Heating and Cooling's flyer in the mail, so I decided to give them a try. To my HAPPY SURPRISE, in came in an HONEST, KIND and RESPECTFUL Technician who had MY best interest at heart. No sales pitches, No parts I didn't need, No BS. Frank serviced my heaters and answered all of my questions with honesty. I have owned my own home for 35 years and have NEVER liked any company until now. UNIQUE Indoor Comfort Heating and Cooling has my business FOR LIFE thanks to Frank, a nice gentleman who likes the company he works for... HOW REFRESHING !!!
Frank P.
10/31/17
 
Excellent service
Nelson G.
10/31/17
 
We just had our boiler, hot water heater and AC replaced by the team at UIC. Matt, who came out to provide an estimate, was thorough and informative, upfront and honest with us. He was more than willing to address all the questions and concerns we had via email and phone. He worked with us on pricing for the entire project, too. I didn't meet Dam and Joie, who installed our boiler, but my husband said they were delightful. They walked Chris through how to work our new boiler, and explained to him all the components. Alex and Felix did the AC installation; they were courteous and informative, again explaining what to look for that may signal a problem. UIC may not be the cheapest option, but you get what you pay for, which are knowledgable professionals who ensure the job is done correctly. Very highly recommended.
Alex A., Felix A., Dam D., Joie K.
10/31/17
 
We had an efficient job, done on time, with good clean-up and thorough explanation of what was done and how to use it.
Charlie O., Tony L.
10/30/17
 
I own a 'lemon' Lennox HVAC system. Michael was persistent with Lennox, got all replaceable parts and fixed the heating unit. Great job! Highly recommend.
Mark D.
10/30/17
 
Frank is always on time, explains everything to me in detail and he is always is upbeat and friendly. Frank is the kind of reliable and trustworthy provider that I would be comfortable have working in my home without me being there, and I seldom feel that level of trust with contractors or any other service providers. Unique has always been good to us and Frank has been terrific in performing repairs as well as annual maintenance. Highly recommended.
Frank P.
10/29/17
 
Mark, Did a great job. He explained the details as well as the overview. ThNk you
Mark D.
10/27/17
 
Joie and Dam did an excellent job installing my boiler and water tank. They also insure that everything is working properly and clean up everything before they left. I highly recommend these guy/ladies.
Dam D.
10/25/17
 
Both guys were great, they went through how to work my new system in detail.
Ricardo G., Mike V.
10/25/17
 

Mark D.
10/24/17
 
Excellent experience from start to finish. Easy to schedule, knowledgable customer service staff, and efficient and friendly HVAC crew. Team showed up on time and was prepped for incliment weather with tarps and shoe covers. Incredibly fair pricing for product and installation...we will be telling our friends!
Alex A.
10/24/17
 
Dinos is a very pleasant young man, who always does a great job maintaining my furnace and my Mitsubishi air conditioners every year. I highly recommend him and the Unique company.
ZDimos T.
10/22/17
 
Mark was a smart and friendly technician. He worked efficiently and explained exactly what he was doing. Then, he even hooked us up with a new filter for our A/C unit. All in all, very happy with this service call.
Mark D.
10/20/17
 
Everyone at Unique was great from start to finish. Brian, Chris, Dam and Charlie were very professional. They took the time to answer all my questions and guided me to a solution for some bad return ducts in an old home I just purchased. I can highly recommend Unique Indoor Comfort for any HVAC job. Thanks to Brian and Charlie for coming to the house initially and setting up the solution and thank you to Dam and Charlie for a great install and putting up with me lingering around a bit to much to watch. Job well done.
Brian B., Dam D., Charlie O., Chris W.
10/19/17
 
(no comment)
ZDimos T.
10/18/17
 
Prompt and thorough service. Mark performed seasonal maintenance on our heaters. He was courteous and explained in detail what he had done.
Mark D.
10/18/17
 
Frank and Mike took extra time to help me understand how our boiler and overall plumbing system worked. I appreciate it!
Frank P., Mike V.
10/17/17
 
Excellent on time annual service today by Mark D. Thanks!!
Mark D.
10/16/17
 
I am in the 5th month of my first service contract with Unique. While their maintenance fee is a bit higher than my last provider, they deliver significant value for that price. Both my spring and winter service appointments were smooth and I had 1 service call to replace a part in my AC unit during a 90 degree week this summer. They came out within 2 hours, fixed the part (capacitor) in 15 minutes and were gone. No charge and nothing for me to even sign. I have met 2 different technicians at this point and they were both polite, knowledgeable and generally a pleasure to deal with during my 3 interactions so far. The people in the scheduling office are equally pleasant to deal with and very responsive. Very positive experience so far . . .
ZDimos T.
10/16/17
 
Our air conditioning stopped working and was leaking on a Saturday night and we contacted Unique Indoor Comfort Sunday morning and they were here by the time it started to get hot again on Sunday. We were very pleased with their service. A very nice touch that unique has it that make sure their feet are covered at all times while in our home and are very diligent to not track dirt into our home
Nelson G.
10/15/17
 
Mark was on time, friendly, very thorough in his check of our system, and very knowledgeable. He found some mold on the bottom of an attic air handler that required bending like a pretzel to spot, but which was important to identify. Much appreciated!
Mark D.
10/15/17
 
Just want to say how professional Ricky and Alex were. They take pride with their work and i will refer Unique to anybody looking for quality work.
Alex A., Paul B., Ricardo G.
10/13/17
 
Dimos was very professional and did an excellent job preparing the heater for the upcoming heating season.
ZDimos T.
10/13/17
 
Courteous, Professional and Knowledgeable.
Mike V.
10/13/17
 
Mark D was one of the best service visits we've had, professional, friendly and very efficient. You have a fine representative in Mark.
Mark D.
10/12/17
 
Dimos did and excellent job. Clean friendly and professional!
ZDimos T.
10/12/17
 
Excellent service on all levels. Professional, thorough, polite, and respectful to me as a woman (rare). The office staff is equally as helpful and informative. We will use them again and again! This time was for service,last time was to re-do a system that was installed improperly.
ZDimos T.
10/11/17
 
Arrived on time, was professional and polite.
Mark D.
10/11/17
 
Stellar service. Reliable, comprehensive, respectful to me as a woman (unusual) and very thorough. Dimos was terrific and I hope he returns for all of our heating and cooling needs! Great company to deal with - the office staff is helpful and responsive as well
ZDimos T.
10/10/17
 
Stellar service. Reliable, comprehensive, respectful to me as a woman (unusual) and very thorough. Dimos was terrific and I hope he returns for all of our heating and cooling needs! Great company to deal with - the office staff is helpful and responsive as well.
ZDimos T.
10/10/17
 
Mark did a fine job during my annual boiler servicing. He informed me of the condition of my gas boiler and explained the benefots of getting an annual service agreement. He was courteous and neat and I would be happy to have him come back again. Mike Chapman
Mark D.
10/10/17
 
Dam and Felix completed the job efficiently and with great expertise. Working in tight space in an 18th century house is a challenge !! Five stars plus !
Felix A., Dam D.
10/10/17
 
Excellent service and problem solving. Christian listened attentively to my request for greater air flow in one of the rooms in our house, and he quickly created a plan to rectify the situation. The matter was improved to our complete satisfaction, quickly and efficiently. Very pleased.
Christian H.
10/09/17
 
Unique Indoor Comfort has great service! Called for service on a Sunday morning and the problem was completely fixed and running perfectly in less than two hours from the time of the call. Mark D was very friendly and professional. He went above and beyond to fix the problem properly. He also took the time to explain the system and how to clean the filters.
Mark D.
10/08/17
 
Very polite and courteous person who seem to be very knowledgeable about the unit he was working on. Answered all of my questions and cleaned up when he was finished I would highly recommend Dylan
Dylan J.
10/07/17
 
Mark was courteous and professional. Got the job done. No hassles. Very happy with service.
Mark D.
10/06/17
 
We had 2 Mitsubishi ductless systems installed by Unique Indoor Comfort and are very pleased. The installers did a great job, and even though we had short notice of the installation date, the installers were very accommodating. The end result was professional and I would recommend these installers w/o hesitation.
Thuan C., Quy N.
10/06/17
 
(no comment)
Christian H.
10/06/17
 
Always on time, explains the work that will be done, reviews all the work that was done and notes any follow up required. Great job, excellent customer service, the BEST!!!
Mark D.
10/06/17
 
Brandon, Felix, Bob and Charlie are complete professionals. They are gentlemen who are polite, respectful of your home and skilled at their jobs. They converted my steam/oil home heating system to hot water/gas. They did an absolutely terrific job and I can recommend them without any reservations. I'm sure you will be as satisfied with their work as I was.
Felix A., Brandon F., Bob M., Charlie O.
10/06/17
 
(no comment)
Dylan J.
10/04/17
 
Recently purchased a complete HVAC system and have been extremely pleased. I also purchased the ongoing service maintenance package. Recently Dimos came for our heating maintenance. I must say Unique is the best. They called to alert me that the technician was on their way. They arrived on the earlier side of the time slot (greatly appreciated). Technician arrived, introduced himself, handed me a business card, asked to come in, used appropriate shoe coverings and did the service. He then let me know exactly what he did and gave me recommendations for next steps. Thanks Dimos! Very professional.
ZDimos T.
10/04/17
 
this company is the best! the best company i have ever used. this tech is the best
ZDimos T.
10/04/17
 
Manny T was great!
Manny T.
10/03/17
 
Chris H. is awesome! very professional, knowledgeable, courteous and thorough. I highly recommend.
Chris H.
10/03/17
 
this review is for mr. manny t. this person done some great service on my heater today he was very professional and friendly and answers all my questions. i want to thank you for your service.
Manny T.
10/03/17
 

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