780 5th Ave. , King of Prussia, PA 19406
Phone: (610) 825-4400
Website: www.uniqueheatingandcooling.com/
Phone: (610) 825-4400
Website: www.uniqueheatingandcooling.com/
Unique Indoor Comfort - Our Reviews
Overall Rating
(2098 Reviews)
(462 Reviews)
(505 Reviews)
(855 Reviews)
(228 Reviews)
(48 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Unique Indoor Comfort has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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I am very late in putting in this review but we had air conditioning put in
by Unique Indoor Comfort and it has been great! Quy and Thuan were great to work with. I would Highly recommend them.
Thanks!
Lisa Quy N. 07/21/22 |
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Jacques Lewis was courteous and professional Jacques L. 10/12/21 |
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This is the best company I've had the pleasure of doing business with. From the very beginning complete thru to the end of a boiler instIalation, I encountered many different level employees and all of whom were cut from the same stone: professional, clean, courteous, hard-working. they took extreme pride in their work showing me they had high moral compasses. Paul explained perfectly the entire procedure. while representing his company exceptionally well, he made himself available 24/7 to insure our complete satisfaction, and designed the perfect plan which met our every need. The installer, Dom, is an absolute picaso of boiler design! We never thought it could look like art . With so much experience behind him you know it was done Correctly! We're so glad we didn't use a genetic plumber especially now that we saw how much specific experience is involved. Brian was here bright and early one morning to address issue, to our satisfaction, even if it cost him labor costs because he cared that the job was done right and gave us peace of mind at every turn. Dom's assitant, Chris was another example of a high caliber .
Subsequently, I've had other pleasant experiences with technitions Joe Pat and Frank. Joy is always a joy and alwayd on the ball. Thank you for a job(s) well done. Its never fun to call a contractor but this company offers more than a fix they give peace of mind! Paul B. 09/01/21 |
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Wonderful experience all around. Jacques L. 08/27/21 |
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Our AC system went down one night last week. The next day Unique sent Pat, one of its service techs, over to see what was up. Pat is a very friendly & confident young man, who assured us that he would be able fix the problem whatever it was. He was right! He entered the attic crawl space to inspect the system and within a few minutes had analyzed & solved the problem.. A drain pipe was blocked and to protect our house from being flooded the system automatically shut down. It was a pleasure having Pat in our home. He was very professional, knowledgeable & friendly. Pat K. 08/25/21 |
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Normally I would give Unique Indoor Comfort a 5 star rating, but this last time I was given a 3 hr. window in which no one showed nor called. After this I contacted them and was told the service person would call me back. Almost an hour later I got a call but list contact with the caller. I called the office back and asked if the service person could call again but never did. After almost another hour I called again only to be things they would be unable to make it that day. I had put aside a 3 hour block of time and then waited another 2 hrs. plus and then had to do it all over again the following day.
Chris M. came out the following day and he was very good. Kind, knowledgeable, professional, clean. I would give him 5 stars. Chris M. 06/20/21 |
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Jacques provided excellent service. Timely, explained operation of particular aspects of equipment and provided additional helpful information. Jacques L. 06/12/21 |
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We were very impressed with the customer service and knowledge of the sales team member that provided our estimate. They were extremely detail-oriented and answered all our questions. Would definitely recommend! Paul B. 05/27/21 |
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Have nothing but positive things to say about Unique. They are punctual, efficient, friendly, knowledgeable and always get the job done. Chris H. 05/27/21 |
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Jacques is very professional. He is knowledgeable and secure in his trade.
He works with great concentration. And, he took all the debris away. Jacques L. 05/11/21 |
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Quick and knowledgeable service. Jacques L. 05/07/21 |
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Trong chau and Tan Excellent installation -- would highly recommend! Trong C. 05/01/21 |
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Judy's Book 5 star rating 5 Star Rated Just want to say how professional Trong and Tan were. They take pride with their work and i will refer Unique to anybody looking for quality work. Trong C. 04/27/21 |
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Shout out to Spencer and Frank W. These gentlemen replaced my furnace and air conditioner. Both were very courteous and did a job well done. Excellent service!!!! Both were very knowledgeable and took the time to clean up afterwards and show me the system. I am very happy with the service and installation. They deserve 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️... Spencer F. 04/21/21 |
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George is the reason Unique will have me as a customer for as long as he works there. George went above and beyond to fix a number of complex issues at my new home. He stayed late on a Friday to make sure it was done and done right. He walked me through everything and made sure everything was exactly as I wanted it and cleaned up so it looked like no one was every there. I'll be asking for George to service my house going forward. George M. 04/17/21 |
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Please only use this company when thinking of that huge investment to install your AC system. You will not be sorry! It’s worth every single penny.
And if you are as lucky as i am... Trong will be your head installer. Every day he and his team were in my home, (a week) he took so much time to go over every detail of the work they were doing that day. Then showed me at the end of each day all they had done and how it works.
His skill and knowledge of this field is mind blowing. Truly.
Not to mention how kind, attentive and personable.
Plus...my house was literally cleaner every time they left.
I never thought I’d be sad to see workmen go after a long week of installing, but i was. My kids and i actually enjoyed and looked forward to them each day (especially Trong). Trong C. 04/12/21 |
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Unique Indoor Comfort representatives were on time, professional and courteous My air unit was installed without any hiccups and they cleaned any mess that wad made. I am a very satisfied customer who now has sufficient heat and central air. Sam G., Spencer F., Curt K. 04/02/21 |
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Unique Indoor Comfort sent Colin Blackwood out to perform maintenance on my Mini Split on Wednesday, March 24, 2021.
Colin did an excellent job. He was thorough, he made sure everything was working properly. Colin is professional and courteous. Keep up the good work! Brandon F. 03/29/21 |
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On Wednesday, March 24th, 2021, Colin Blackwood from Unique Indoor Comfort was out to do the maintenance on my Mini Split. Colin was thorough, professional, and courteous. He checked everything, made sure everything working properly. Colin showed me how to the remote for the heat function. He's a great worker. Give him a raise.:) more Brandon F. 03/29/21 |
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Trong and Tan were two of the neatest, hard-working, most respectful contractors I've ever had in my home. They had a big job--installing a high-velocity A/C system over the course of 6 days. And from start to finish, they did it right. They carefully covered every surface of every room they worked in, never getting debris on any of our furniture. They were quiet and efficient in their work and always showed up when they said they would. They even helped me repair an old doorknob that happened to break during the course of their work (through no fault of their own). I truly could not have asked for a better installation experience. Tan P., Trong C. 03/22/21 |
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They did an awesome job with my AC install. They were courteous and professional, worked with me on scheduling, and clearly explained my different options. Would definitely recommend Mariano F. 03/17/21 |
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They did an awesome job with my AC install. They were courteous and professional, worked with me on scheduling, and clearly explained my different options. Would definitely recommend. Spencer F. 03/17/21 |
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Having Unique install a high-velocity AC system in my home was a pleasure from first to last. Chris did an excellent job explaining all the options and describing how the system works. He addressed all my questions promptly and in detail. Bruce and the install crew were on time, professional, and consulted with me along the way to make sure the system was just what we wanted. They left the house clean and neat each day. The weather is still cold, so we haven't used the AC yet, but we have been using the system on fan mode to recirculate the heat from our wood stove, which works great and is a nice bonus. Chris W. 03/15/21 |
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5 Star Rated Trong and Tan provided excellent service. They were very professional and polite. They did a good job keeping me apprised on their progress during the installation of the new system. The arrived on time and maintained a very clean work environment. Overall a very positive experience. Trong C. 03/14/21 |
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Chris Mercado is a wonderful service man. Very polite and informed and on time. Chris phoned first to advise he was on his way Chris M. 03/10/21 |
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Jacques our technician did a great job on two properties in the same day. Very efficient and professional. All questions answered and some good suggestions going forward. Jacques L. 03/09/21 |
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Chris M was on time, courteous and adhered to safety standards. He clearly explained what he was going to do and resolved an issue regarding my service contract. Once finished he provided a summary of his work and even pointed out a small leak that was outside the scope of his work. Chris M. 03/06/21 |
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I work in Fire/Water damage restoration. We had a homeowner with a new Mini Split system that wasn't working. I knew the the installer was unreliable but I also knew that Unique was so I gave them a call. Jaques and his accomplice were very helpful with my elderly homeowner. They patiently sat with her explaining the system and remote features so that she knew what to do next time. After checking on the system functions and setting her programs they left us both more confident in Unique. Jacques L. 03/05/21 |
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no comment Bruce S. 03/03/21 |
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no comment Sam J., Mariano F. 03/01/21 |
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Bruce and Sam did an awesome job installing my new furnace. They were friendly and courteous, performing a clean installation and answering all my questions easily. Bruce was very easy to work with and accommodated our schedule throughout the installation Sam J., Bruce S. 02/27/21 |
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Mike P was very helpful and patient with our questions and need to price different systems knowing that we were also comparing costs between companies. Mike's attentiveness to our questions and concerns contributed to our selection of Unique for our residential units. Mike P. 02/22/21 |
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I used Unique Indoor Comfort for AC installation in the top floor of my house. From scheduling the estimate to completing the job, I had an excellent experience. Chris gave me my estimate and actually drew a schematic of my attic and rooms so that he could explain where everything would go. The prices were competitive with other vendors in my area. Scheduling was easy, and communication with all members of the team was excellent. Sam and Mariano worked tirelessly this week to install our system. They were so hard working and professional and made everything look beautiful. I am so glad that I found Unique and will happily use them again in the future. Sam G. 02/19/21 |
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We called Unique Indoor Comfort to fix a leak from the bottom of the water heater. The water heater, which was all, needed to be replaced. Since we liked the company from previous jobs we decided to go with them to replace both our heat pump and water heater. Chris W. is very knowledgeable and answered all our questions, answered our calls promptly and understood what our needs were. The proposal he gave not only made sense for our case but was also reasonably priced. The mechanics, Sam J. and Mariano F. showed up on-time every day. They were friendly, knowledgeable, hard working, respectful, careful with the house, efficient, clean and paid attention to details. We felt confident they were doing a great job and answered all our questions about the process and about how to operate and care for the unit. Sam J. went out of his way to make sure everything, even the water heater installed by another mechanic, worked perfectly. They also installed a wireless thermostat on the wall and I was surprised how clean their job was. They followed all Covid protocols very well (masks, distance, cleanliness). We definitely recommend them! Sam J., Mariano F., Chris W. 02/12/21 |
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This was the first time I used Unique Indoor Comfort and I am extremely impressed with how professional they have been throughout my interaction with them.
Trong and Tan recently installed a high velocity air conditioning system and they both were courteous, efficient, and detail oriented. Both of them showed up on time, cleaned up after each day of work, and were very well versed in the installation. Trong and Tan went the extra mile every day. I will continue to use Unique and I highly recommend them, especially, Trong and Tan. Trong C. 02/12/21 |
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He was able to fix all of my heating and water heater issues in an afternoon. Jacques L. 02/10/21 |
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The installation took less than two days. Trong kept us informed at every phase and gave us a great deal of information and advice after installation. He is terrific. Trong C. 02/05/21 |
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I want to give high praise to Unique Indoor Comfort installers Trong Chau and Tan Pham. Their level of professionalism and attention to detail was unapparelled. They consulted me in advance of every step they were going to make. Their cleanliness and respect for my home was deeply appreciated. They took the time to explain the system operations and provided pictures of the equipment in areas I could not see.
I especially appreciated their adherence to COVID regulations at all times.
Thank you for providing me with the A-Team for this install! Trong C. 02/03/21 |
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I am very pleased with the work that Bruce and his crew performed in installing the new heat and air conditioning unit. There was good communication throughout the process and I felt that my thoughts and questions were always well received. The work was very well done and the performance of the system has greatly improved our comfort throughout the entire space. Thanks for a job well done! Bruce S. 02/01/21 |
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The process was very easy and everyone involved was helpful. Paul was the salesman and took the time to walk us through our options clearly and answer any follow up questions we had. We decided to go with a traditional air-conditioning installation, rather than high velocity. Ricky & Scottie were the main two installers and they were professional and communicative. The install took five days, and each day the house was left clean and dust free. Ricky was very helpful with finding the right places to install the ductwork. They also followed all covid-19 safety protocols and my wife and I were able to work from home without any unnecessary distractions. I wish it had been made more clear that they would not install drywall around the ductwork; I thought that was included. But they provided the name of someone who does so we should be able to get it done easily. We would recommend them to anyone looking to do an A/C install. Everything was explained to us, and the process was smooth and professional. Ricardo G. 01/30/21 |
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Unique employees are well above grade. Mike Pagnottelli, my sales engineer, and Trong, my lead tech installer for the whole heat, air and ductwork system, were colossal! They made a grumpy 'ol engineer very happy - Mike with the details of the job and Trong with the professional art of his work. I wouldn't change a thing on the job, that said from a DIYer! Mike P. 01/28/21 |
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Super professional, on time, great work. Thanks Unique! Frank P. 01/28/21 |
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Super professional, on time, great work. Estefano H. 01/28/21 |
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Big shout out to Mike Pagnotelli for arranging a quick and painless installation of our gas furnace! Spencer and Frank did a flawless, clean and efficient install, switching us from oil to gas heat! Couldn’t be more pleased with the whole process! Thank You All for your professional results! Highly recommend this Elite company!
Brian and Chris Schied
Clifton Heights
⭐️⭐️⭐️⭐️⭐️ Mike P. 01/23/21 |
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They were clean , neat, and efficient. They listened to what was important to the owner. They explained what they were doing and made every effort to make sure that we were comfortable while our heater was down being replaced. I would recommend Unique Indoor Comfort to anyone looking to add a new system or replace a failed one. Sam and Mariano were great to work with. Sam G., Mariano F. 01/19/21 |
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They were clean , neat, and efficient. They listened to what was important to the owner. They explained what they were doing and made every effort to make sure that we were comfortable while our heater was down being replaced. I would recommend Unique Indoor Comfort to anyone looking to add a new system or replace a failed one. Sam and Mariano were great to work with. Sam G., Mariano F. 01/19/21 |
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Great friendly service. On time. Very professional. Jacques L. 01/18/21 |
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Trong and Tan did a terrific job installing central AC in our old house. Very experienced, thoughtful, conscientious, communicated well, and pleasant. We couldn't be happier. Trong C. 01/18/21 |
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Jacques came out today to follow up on a repair that he made to our furnace on Christmas Eve. He found that our furnace was working properly. I think our system has been working better than ever before. It's comforting to know that Unique is there looking after our HAVC systems. What a great bunch of people. Jacques L. 01/12/21 |
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Unique is THE BEST HVAC service out there. This company and it's staff go above and beyond in being customer service oriented, quality service oriented, honest and trusted. I wouldn't have anyone else service my equipment. Xavier was great in helping me with my remote sensor for my unit and my service that was provided. He is very personable and helped me understand how everything works, HE ROCKS!
We recently had to replace two sets of heaters and air conditioning units in our home. What we thought was going to be a nightmare, turned out to be the most pleasant experience we have ever had with a company coming into the home. These guys - Chris, Trong and Monsour were the best. Chris came out to explore what we needed, measure, offer pricing options and to put our minds at ease about what to expect. Trong and Monsour were sent to install. These guys were "THE BEST" and it was a pleasure to get to know all of them. We had the utmost confidence that they knew exactly what they were doing and we had no fears. They went over the complete system with us when it was completed and left my house in perfect condition when it was all done. It was a tough job, as it was very hot and humid, they had to get into the roof to take the old unit out and assemble the new unit in such awful weather. Thank you Chris, Trong and Monsour for a beautiful job well done! This is definitely a company that I will tell my family and friends to use for all their home comfort heating and cooling needs, they truly are UNIQUE. Xavier J. 01/11/21 |
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