780 5th Ave. , King of Prussia, PA 19406
Phone: (610) 825-4400
Website: www.uniqueheatingandcooling.com/
Phone: (610) 825-4400
Website: www.uniqueheatingandcooling.com/
Unique Indoor Comfort - Our Reviews
Overall Rating
(2098 Reviews)
(462 Reviews)
(505 Reviews)
(855 Reviews)
(228 Reviews)
(48 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Unique Indoor Comfort has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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I would recommend Unique Indoor Comfort. Mark was polite, knowledgeable and efficient. Mark D., Kyle R. 04/04/18 |
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Highly recommend Dylan J., Kyle R. 04/04/18 |
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I have been using Unique Indoor Comfort for the past 3 years. Professionals in every aspect, including work and customer relations. Last service I had Mike change my water boiler. He was great. Could not be happier with their service. Mike V. 04/04/18 |
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We signed up for Unique Indoor Comfort's twice a year maintenance plan a couple of years ago. The techs have always been good and we have never been charged anything extra when they found something or when they come out for regular maintenance or for additional needs. This time was particularly good because Nelson was so thorough and because it was clear that he truly cares about his work and our satisfaction. He stayed for a good while to seek to make a discovery that might improve our efficiency and reduce our bills, and he was successful at making a discovery that should make a difference. He also provided helpful advice. I highly recommend Unique. Everyone on the team has always been helpful and responsive. Nelson G., Kyle R. 04/04/18 |
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Christian H was awesome. Very professional and kind. Very knowledgeable. Thank you for the estimate. Christian H. 04/04/18 |
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Installation is great very clean look. My basement was left cleaner then when they arrived Thuan C., Trong C. 04/03/18 |
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(no comment) Quy N. 04/03/18 |
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We had a high velocity central air system as well as 2 Mitsubishi ductless split units installed in our 97 year old home. Due to various renovations and updates over the years our home had a very limited amount of space to accomodate the system components. Matt L was our sales rep and made multiple trips to our home to discuss options, address my concerns and ensure I was happy with our plan. Our install team of Quy, Son and Nam were fantastic. Not only are they courteous, conscientious and punctual, they also were incredibly clean and kept me up to date throughout the process. They are very personable and hardworking.
In addition to the team above, I had interaction with a few more of Unique's personnel and my experience with them was in-line with that of the main team--top notch. All of their employees spoke highly of the company and that was definitely reflected in how they handled themselves. Unique Indoor Comfort definitely has a strong customer service philosophy, of which their employees are proud. Son L. 04/03/18 |
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First I communicated with Joy to get the quote. She asked me to take a few pictures of my old water heater and then provided a quote within a day! I asked her lots of questions on the new water heater they are going to install and had lots of back and forth and Joy is very patient and got all my questions answered. I'm the type of person to want to know exactly what product I'm going to get. Joy could scheduled the installation within the same week which is awesome.
Pat and John arrived on time. They are professional and clean and pleasant to talk to. They explained to me about the new water heater and also pointed out the issues they discovered in my 18-year old water heater. They two worked together very well and finished the job less than 3 hours. I'm very happy about the people from this company and definitely use them again. Pat K. 04/03/18 |
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Nelson replaced a valve on my geothermal system and was very precise with installing it in a tight space and explained everything to me. I couldn’t ask for a more qualified service tech than Nelson! Thx for a great job Nelson G. 04/02/18 |
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They come out right away, even at night or on weekends, which is good when your heat suddenly goes out in the middle of winter. Their technicians are knowledgeable, efficient, and polite, and they tell you exactly what has gone wrong with your system and how they have repaired it. I would highly recommend Unique Indoor Comfort. Nelson G. 04/02/18 |
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Christian Hong did a great job checking our system so we're ready for hot weather. Courteous, competent - this was a very good, simple service call. Christian H., Kyle R. 04/02/18 |
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Our entire experience with Unique was refreshing. We sought out expertise/estimates from several well reviewed companies in the Philadelphia area to replace a 30 year old furnace and upgrade to central air and were admittedly disappointed by every company that was not Unique! Mike P. was extremely knowledgeable, professional and creative (suggesting we convert a current supply duct to a return) during his initial visit and followed-up (without being pushy) on our outstanding questions. Trong and Thuan were professional, respectful and sooo hardworking on the day of installation. They definitely went above and beyond! Can't recommend Unique highly enough. Thanks for bring our home into the 21st century! Thuan C., Trong C. 04/02/18 |
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(no comment) Frank P., Kyle R. 04/02/18 |
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The installers from Unique were wonderful! They did a very professional job and our new heating system is working great! Trong C., Dam D. 03/31/18 |
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Mark was a true professional. Explained all aspects of servicing my HVAC system. Polite, thorough and took his time. Mark D. 03/30/18 |
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Pat was courteous, knowledgeable, and efficient in checking out the Air Conditioning system prior to the warm weather months. He also made suggestions for preventative meausres and improvements without being pushy. I’ve never had anything but a good experience with the professionals from Unique. Pat K. 03/30/18 |
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Both Christian and Mark were at our home today installing new duct work. They were incredibly professional, kind and knowledgeable. The house looked perfect when they left and the system looks great. Fantastic team and would recommend to anyone. Mark D., Christian H. 03/29/18 |
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Chris H. came today for service and maintenance. He reassured us everything was ready to go for the coming season and offered some care tips. Chris H. 03/29/18 |
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I am very pleased with the excellent service I had with Unique Indoor Comfort. All the staff members have been very polite and very professional everytime I had service. ZDimos T. 03/28/18 |
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Chris was thorough and knowledgeable. He reassured us that the heating noises in the house did not pose a danger, he purged air so that our kitchen now gets heat, and he advised us regarding better hot water availability. Chris H. 03/28/18 |
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Nelson and the Unique Indoor Comfort customer service team were very friendly, prompt and professional. I would highly recommend them for repair and/or maintenance on your HVAC unit. Nelson G., Gig Q. 03/28/18 |
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Mark was prompt, professional, friendly and thorough. We've never had a less than five star experience with Unique. Keep up the excellence!
Jim Dunn Mark D. 03/27/18 |
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Nelson arrived today to provide annual service for my central air. He was knowledgeable and quickly determined and corrected the problem. He really knows his stuff. He explained what was happening every step of the way. Nelson G. 03/27/18 |
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Christian is perhaps the best technician I've ever worked with. He is intelligent, very professional and easy to work with on a project. He brings a focused orientation to the work he is doing and I especially like the fact that he strives to understand the in's and out's of a system he is going to work on before beginning. This approach allows him to understand ways in which work he is about to do or problems he is confronting can best be managed. It's a mature, thoughtful and competent way to manage a job. I'd recommend him for any project, from installation to servicing equipment. Christian H. 03/27/18 |
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Dimos is on time, works diligently, always has a smile and answers any questions I ask. I would recommend him to anyone and will continue to ask for his service. Gig Q., ZDimos T. 03/27/18 |
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Not able to post it Nelson G., Deborah Z. 03/26/18 |
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Guest review. Service rep was attentive and carefully checked system. Found a very unusual thing. Glad I had him over. Mike V. 03/26/18 |
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Guest review. Service rep was attentive and carefully checked system. Found a very unusual thing. Glad I had him over. Nelson G. 03/26/18 |
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Great service from Mike V. He found a serious issue and fixed it. Showed me the issue before and after the fix, along with a detailed explanation. I appreciate his courtesy, intelligence and attention to detail. Mike V. 03/26/18 |
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Christian and Mike arrived on time in spite of the snow. Their work, knowledge and mannerism was impeccable. I have already recommended them and the company to my friends; especially those that were apprehended about getting a tank less water heater. The Jessups Christian H., Mike V. 03/24/18 |
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This company has consistently performed excellent service on my AC system and today my heater broke down hours prior to a routine scheduled AC service visit. The service man, Mark, diagnosed the problem and fortunately had the needed component in his truck. The heater repaired and AC serviced in one stop. Excellent service. Mark D. 03/23/18 |
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Mike Vegas of Unique Indoor Comfort did a great job servicing our HVAC system and patiently explaining how the new system works. He's a great representative for the company! Mike V. 03/22/18 |
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Dylan was very helpful. He explained everything and seemed to be very thorough. Dylan J. 03/20/18 |
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Great service. Trong and Bob were very professional. Brian B., Trong C., Bob M. 03/19/18 |
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After a botched heater installation by another service, we hired Unique Indoor Comfort to Install our central air unit. Ricky and Saafane did an absolutely exceptional job. And Dimos responded quickly and competently to our questions about the thermostat, From trouble shooting and correcting the problems created by the other company to the superbly clean and organized installation of the air unit and needed accessories, these folks exceeded anything we could ask for.
We recommend them. It was simply an exceptionally well done installation. Ricardo G. 03/19/18 |
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I've had multiple great experiences with Unique. The most recent was when our heating went out overnight this winter. I called Unique first thing in the morning and they sent out Chris by 9:30AM. Chris diagnosed and fixed the problem by 11:30. Excellent service, as is the norm from Unique. Chris H., Deborah Z. 03/19/18 |
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Unique installed two furnaces and central AC for me recently. I was very pleased with their service, the quality of the installation and the price, which was very competitive. Brandon F. 03/18/18 |
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(No Comment) ZDimos T. 03/17/18 |
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Unique Indoor Comfort I excellent, knowledgeable an dependable. I'm so happy I have someone to rely on. Nelson G., Kyle R. 03/17/18 |
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Tech's were on time and very professional. Nelson G. 03/17/18 |
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Nelson was excellent and knowledgeable. He explained everything quite well and double checked everything. Nelson G. 03/17/18 |
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Nelson was excellent and knowledgeable. He explained everything quite well and double checked everything. Nelson G., Deborah Z. 03/17/18 |
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Outstanding service and dealing with the office. Dylan J., Deborah Z. 03/16/18 |
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Mark DiLucca from Unique Indoor Comfort serviced my heating unit. He was friendly, professional and took the time to sit down and explain what he did and provide recommendations. Mark D., Kyle R. 03/16/18 |
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Mark did our inspection of our unit today March 15 2018 and was thorough, and informed me of every thing he inspected. I felt he did an outstanding job. thank you very much Mark.
5 stars Mark D. 03/15/18 |
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Very professional and friendly Christian H. 03/15/18 |
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Very professional and friendly Christian H., Deborah Z. 03/15/18 |
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I received excellent service. Nelson G. 03/14/18 |
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Very glad that to have bought my ac unit and received service from this great company. They are quick to ensure you are satisfied, and really good to ensure all of your household HVAC needs are being met. Once the reason for the service call was addressed, the service professional Mark paused to ask 'what else?', and then patiently and in a friendly way, explained or explored any other concerns I brought forth. Mark D. 03/14/18 |
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