780 5th Ave. , King of Prussia, PA 19406
Phone: (610) 825-4400
Website: www.uniqueheatingandcooling.com/
Phone: (610) 825-4400
Website: www.uniqueheatingandcooling.com/
Unique Indoor Comfort - Our Reviews
Overall Rating
(2098 Reviews)
(462 Reviews)
(505 Reviews)
(855 Reviews)
(228 Reviews)
(48 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Unique Indoor Comfort has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Great Service Provider--always courteous, dependable and transparent about the work provided as well as the cost. Highly recommended. Christian H. 12/19/17 |
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Great service and very professional! They were out to replace a thermostat in less than 24 hrs. Would certainly utilize their company again if needed! Dylan J., Kyle R. 12/18/17 |
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He did a great job and was very professional. Manny T. 12/18/17 |
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Frank persevered and solved my problem, the part was ordered and installed asap. Service was excellent, as always! I enjoy the pleasure of living with a geo thermal system and the confidence that Unique is there to maintain it. Frank P. 12/18/17 |
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We scheduled installation of new equipment with Unique. The friday before the appt., our old furnace stopped working. I called Matt our sales rep and he arranged for someone to come out that day for free to make sure we had heat for the weekend. Dimos fixed the problem and was courteous, knowledgeable and on time. Our thanks to the Unique team. We're glad we chose them. Kyle R., ZDimos T. 12/17/17 |
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Quick effective service. In and out with a pleasant service person. Manny was a delight. Manny T. 12/16/17 |
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Unique did a great job. They were quick, clean and very professional. I felt very comfortable having them in my home while I was at work. Felix A., Bruce S. 12/16/17 |
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Showed up on time, did awesome work, left no mess. Outstanding! Trong C., Taz S., Tony L. 12/15/17 |
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On the regular semi-annual service inspection of my geothermal system the technician Nelson G discovered that one aspect of the auxiliary heat had not been connected at the time of installation. Nelson completed the connection. It was his desire to be thorough and pay attention to detail that revealed this problem. Nelson G. 12/14/17 |
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Thuan & Son completed the installation on Monday. Both were professional, courteous, cleaned up, and were helpful in every way. I would highly recommend them.
Bill Crane Thuan C., Son L. 12/14/17 |
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Courteous office staff, prompt appointment scheduling The technician was on time, very respectiful of our home and it’s cleanliness. Work was performed to expectations, and explained thoroughly. The computer tool was efficient and helpful to review with technician and then receive an email copy. So pleased with service and organization that we signed an annual service agreement! ZDimos T. 12/13/17 |
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Unique Indoor Comfort has consistently provided professional service to both our heating and air conditioning needs for years. We have the service package for both and have more than gotten our money's worth! We highly recommend them. Kyle R., Mike V. 12/13/17 |
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Manny was extremely informative and helpful. He greeted me with a smile and was very efficient in ensuring the wellbeing of my family in heater maintenance. Manny T. 12/13/17 |
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Courteous office staff, prompt appointment scheduling The technician was on time, very respectiful of our home and it’s cleanliness. Work was performed to expectations, and explained thoroughly. The computer tool was efficient and helpful to review with technician and then receive an email copy. So pleased with service and organization that we signed an annual service agreement! Mike V. 12/13/17 |
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Prompt, courteous and reasonably priced service. Explained the problem and what needed to be replaced in easy to understand language. Would definitely recommend and use again should the need arise. Our service tech was Nelson Green Nelson G., Joy S. 12/13/17 |
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Service was excellent. Came on time. Salesman was pleasant, personable, and patiently explained all details to us. Installers were friendly, patient, explained all details, patiently answered questions, seemed to know exactly what needed to be done, or could problem-solve themselves. Price seemed reasonable to us. Alex A., Joie K. 12/12/17 |
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Excellent Service ~ professional man. Review long overdue Manny T. 12/11/17 |
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After a few hiccups with the first tech then a wrong part ordered, things worked smoothly with Joy and Pat. I can’t stress how important bedside manner is when dealing with a repairman, and they were friendly and took the time to explain things. Pat K., Joy S. 12/11/17 |
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Tony was absolutely professional and did a great job installing our new HVAC system. He was courteous, polite, on time, and very knowledgeable. We have a very old house with some poorly done duct work and he was able to dramatically improve the performance of the air flow within the house. Great job. Dam D., Tony L. 12/11/17 |
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I've had them to my properties four times in the past three years for various issues and they are excellent. Each technician quickly diagnosed the problem and offered a reasonably-priced solution. On their most recent visit, last weekend, they found that the condensation pump was faulty. I didn't want to pay for the new pump through them since it's an easy DIY fix, and the technician showed me the few steps to complete the swap down to the safety shutoff wiring. I will use them as long as they are in business - it's tough to find good, reliable contractors, and Unique is exactly that. Dylan J., Joy S. 12/09/17 |
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My service tech was kind, reviewed everything with me, and explain why i am having problems. Mark D. 12/09/17 |
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Solved a difficult problem in an old house...Mike and Chris were knowledgeable and able to resolve the heating issue.I would highly recommend this company...trustworthy, honest and very capable ...a truly professional company. Thankyou. Chris H., ZMike M., Joy S. 12/08/17 |
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Frank is personable, efficient, a good explainer of technical things and enables us to feel secure about the status of our heating/cooling system. Hope he will be the one to return for the spring time servicing! Frank P. 12/08/17 |
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(no comment) ZDimos T. 12/07/17 |
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Came right on time, called ahead to let me know he was on the way, he was neat, polite, described the service he was providing, and gave me some thermostat advice. Very professional. Absolutely no complaints! Great technician, great company. ZDimos T. 12/07/17 |
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Absolutely in love with the job that Brandon Fry and his partner Charlie O. did today and yesterday installing my three Mitsubishi split A/C and Hyper Heat Pump units in my 100 year old East Kensington (19125) rowhome. Brandon and Charlie were total pros. They showed up both days as scheduled and were extremely polite and considerate during the entire installation. I can't thank them enough for the job they did for me. I also would like to give a shout out to Graham Lucard who coordinated the installation appointment. Unique Indoor Comfort really understands how to manage their customers expectations. So if you are tired of hauling the window units in and out of your Philly rowhome, give my salesman Matt Lafferty a call and hire this company of superhero rockstars. PM me here if you want contact information for any of these folks. Cheers to all! -Michael "Tex" Mawby Brandon F., Charlie O. 12/07/17 |
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Unique Indoor Comfort Heating and Cooling recently worked in our home. The two installers and their supervisors were professional, friendly and very tidy. They arrived on time each day, and displayed incredible knowledge and skill during the entire installation. My husband and I highly recommend this company for your heating and cooling needs. Chris H., Kyle R. 12/07/17 |
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Visit was both for routine maintenance and a problem with my new furnaces, neither apparently unable to kick into the second stage (more heat / blower speed) when needed. Kyle called ahead of the service tech's arrival as promised. Chris arrived on time. He quickly identified the cause of the problem and within 15 minutes or so had the system working correctly. Clean, courteous, on time, solved the problem. That's 5 star service to me. Frank P. 12/07/17 |
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Manny T showed up on time, explained everything, asked smart questions, gave insightful and very helpful answers, worked thoughtfully and thoroughly, and handled everything professionally. Manny T. 12/07/17 |
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Manny T came over and fixed up everything and explained it all, too. Kyle R., Manny T. 12/06/17 |
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Mark D was awesome - not only inspected our heating system but also fixed our dehumidifier. Super friendly, professional and accommodating. Highly recommended! Mark D. 12/05/17 |
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Mark was punctual, polite and friendly. He worked efficiently, wearing shoe covers to protect my floors & carpeting. He explained everything he did and any information about my furnace. He is an excellent service man and very good with the customers. Mark D. 12/05/17 |
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All they guys at UICHC are always great! We have had a few issues over the years and they always have been very responsive and timely...and fixed the problems... Dylan J. 12/04/17 |
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Mark was punctual, polite and friendly. He worked efficiently, wearing shoe covers to protect my floors & carpeting. He explained everything he did and any information about my furnace. He is an excellent service man and very good with the customers. Mark D. 12/04/17 |
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We had our three HVAC units serviced/maintained by Pat from Unique Indoor Comfort Heating and Cooling earlier today. We've been using this company since we moved into our home almost four years ago and could not be happier. Pat was wonderful: knowledgeable, personable, punctual, and clean. I would recommend him and this company to anyone. Pat K. 12/04/17 |
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(no comment) Frank P. 12/04/17 |
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Another quick and easy visit from Unique. They have always been professional and accommodating and this time was no different. Manny was polite, friendly, competent and quick. Thank you! Manny T. 12/04/17 |
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Frank from Unique did a great job with service. I was concerned that my furnace had a major problem because nothing was working. He found a simple problem and fixed it quickly and cost effiectively. Thank you! Frank P., Joy S. 12/04/17 |
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We recently had central air installed in our 100 year old house by Bruce and Felix and the experience was excellent. Before they came we received an email from a manager asking us a few questions like where to park, any pets to consider etc to help make the experience as positive as possible and to give us info on what to expect. I don't think we've ever had that level of advance service before. Bruce and Felix arrive to install two separate systems- conventional downstairs and high velocity upstairs. They were consistently professional, personable, helpful and conscientious. They kept our home clean and tidied up after each day and always took the time to answer any questions we might have. They also consulted us on a few decisions when they had to change placement of vents in advance. From the very beginning when we received our price estimate- which we received the day after our appt!, I always felt like we would be in good hands with this company from start to finish including having them service it. There was some confusion about the cost of the service plan that we initially got from our sales rep versus what we were told by the technicians;It's Important to ask if the price is for one system or two. However, they were still responsive in helping to get this clear quickly and we still feel strongly that it's well worth it to have a service plan for both systems from this company. Felix A., Bruce S. 12/03/17 |
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We have just begun the project of installing high velocity air conditioning in our home that was built in 1927. From the initial meeting we were impressed with this company. They have only been here one day but seem to be accomplishing quite a bit. The two service men are very nice guys who are extremely efficient and careful. They work very well together. We are hopeful that the project will be completed on time and without and problems. Trong C., Taz S. 12/03/17 |
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We have the service package. Heat went out Sunday morning. Within an hour and half they were here and fixed the issue. Dylan J. 12/03/17 |
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Unique is a great company to work with. Over the years we have had several HVAC companies. Unique is the best. Dylan J., Joy S. 12/03/17 |
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Mark Dilucca came out to service our heating and cooling system. He was knowledgeable, professional and took the time to understand our needs. When I asked him if there was anything we could do for our allergies, he made appropriate suggestions and provided education on our options. He was persuasive without being pushy and allowed us to make our decision without feeling pressured. He took his time and also made sure he had answered all of our questions and addressed any concerns. Mark D. 12/02/17 |
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Unique is a great company to work with. Over the years we have had several HVAC companies. Unique is the best. Joy S., ZDimos T. 12/02/17 |
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I've had a service contract with Unique for several years and have been extremely pleased with them. Every technician who has come to my home has been professional and highly competent. The office staff is wonderful, too. I can't say enough good things about them! Manny T. 12/01/17 |
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(no comment) Mark D. 12/01/17 |
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The entire staff at Unique are the most professional service provider I have done business with (and I am in an unrelated service provider business). We were so happy with the quality of their people and the quality of the boiler replacement last January, that we immediately contracted them to install High Velocity Air Conditioning in our home. Today was the first PM service for the boiler, and the technician, Mike Vegas was a pleasure to work with (as all of the field service technicians have been). Whoever at Unique does the hiring, training, and direction of their field service staff should recognized as a top performer. Mike V. 12/01/17 |
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These guys are awesome. I have a very old 3 story home with radiators. Like most, it was very warm on the first floor and very cold on the third floor. Dylan figured out the issue, fixed it and it’s very comfortable through out the house now. They literally gave me a whole other floor of living space in my home. Very prompt, incredible clean and a fair price. Couldn’t ask for better service. Dylan J., Pat K., Joy S. 11/30/17 |
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As I closed the door today I thought - "wow, that was one of the best experiences with service I've had". One of our heaters wasn't working this morning and with out of town guests arriving tomorrow I was in a bit of a panic. We were able to get service scheduled in the afternoon. Everything is up and running with both units serviced. Everyone I talked to couldn't have been nicer. Nelson G., Kyle R. 11/30/17 |
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Taz S. 11/30/17 |
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