Reid & Pederson Drainage
1762 S. Dixie Highway , Crete, IL 60417
Phone: (708) 757-9040
Website: www.reid-pederson.com



Reid & Pederson Drainage - Our Reviews

Overall Rating

12825 star rating
(2585 Reviews)
ReviewBuzz
4783 star rating (967 Reviews)
Google
2464 star rating (498 Reviews)
Better Business Bureau
2621 star rating (525 Reviews)
Facebook
2018 star rating (406 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yelp
869 star rating (175 Reviews)
Happy Call
25 star rating (5 Reviews)
Superpages
5 star rating (1 Reviews)
Judy's Book
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reid & Pederson Drainage has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


The drains backed up on the Fourth of July. Called R&P in the late afternoon and they called me back within the promised 1/2 hour and set up an appointment for the next morning. By 10:00 am, the drains were flowing and all was well. I was not home when the work was done (neighbor stepped in) so I called R&P after I was informed the work was done and asked to speak to Dan. They said they would give him the message. Dan called within two minutes of my hanging up. He answered my questions clearly and was very helpful. Communication is the key and R&P is very good at keeping the lines open.
Dan R.
07/07/16
 
Jose A has been to our house several times and today he was accompanied by Keaton. They were a were a good team, and very professionally installed 2 kitchen drains. We always start with Reid and Pedersen Drainage for our plumbing needs. They are honest, knowledgable and reasonable.
Jose A., Keaton V.
07/06/16
 
On time friendly service.
Veta O., Dan R.
07/02/16
 
Prompt, friendly. Took the time to explain the situation and gave ideas on how to prevent future issues.
John R., Ryan R.
07/02/16
 
I called Rotor Rooter on Sunday 6/26 due to an emergency in my laundry room, this turned our not to be an emergency for them as I was still waiting for someone on Thursday 6/30. I was told by one of my customers about Reid & Pederson. My customer was very pleased with the service she had received.. I called Reid & Pederson around 12:40pm after the other company still did not know what time they would be able to get to me. Needless to say Reid and Pederson arrived at my home around 1:39pm. They were prompt and professional and did a great job. I will recommend them to all my family and Friends!
Jose A., Sandy P., Josh R.
07/01/16
 
I've always been satisfied with Reid & Pederson and my last experience was no different. They show up on time carefully lay down paper and cloths to catch whatever crud they rod out. The cost is reasonable considering you won't see them again for a long while! This time a leak occurred: I wasn't charged and was recommended to a good plumber, who found the faulty joint and fixed same in about 3 hours. He cleaned up after himself as well. He offered the name of a drywall man to repair the access hole he made in our hall. I'll call Reid &Pederson again. Jim
Ryan K.
07/01/16
 
I was referred to Reid & Pederson by a plumber I had contacted for assistance with a plumbing issue I was having. I called the office spoke to Veta O and less then 2 hours later Ryan K called to say he was on his way. I explained the problem and he immediately went to work. He was quick, profession, very helpful and friendly. I will definitely use this company again if needed and will refer them to anyone that needs their expertise.
Ryan K., Veta O.
06/30/16
 
I had a blockage in my main line so I called Reid & Pederson and Jose was at my house early the next morning. I am very pleased with the service he provided and it was performed with the utmost professionalism. I've been a customer for several years and I'm always treated with care and super fast service. I have recommended this company to friends and will continue to do so because they're just that great!
Betty H., Jose A.
06/30/16
 
( no comment )
Veta O., Dave D.
06/30/16
 
This company is AWESOME! I had a drain line issue that another plumbing company couldn't/wouldn't clear out without throwing other services/prices at me. I did a google search and Reid & Pederson Drainage popped up. I called after hours and the answering service took my information and said I would receive a call within the next 30-45 minutes. I spoke to Kevin who said they could absolutely do everything I requested (rodding/hydro jet/camera) and for an extremely reasonable price. They were out the next day and had everything taken care of within 2 hours. I would recommend Reid & Pederson to anyone who has drainage issues.
Dave D.
06/30/16
 
This is a fabulous company! Very professional!
Sandy P., Jose A.
06/29/16
 
I have been using Reid-Pederson for quite some time and always been pleased with their service. They are prompt and very efficient and get the job in a timely manner. From the time I make the call to the end they keep me informed of everything. Very pleasant and friendly, I highly recommend them to everyone
Betty H., Dave D., Jose A.
06/28/16
 
Ryan did a great job.He was knowledgeable, efficient and friendly. He worked quickly and cleaned up after working in that area.
Betty H., Ryan K.
06/28/16
 
I had a problem with my toilets, showers and tub backing up. I contacted Reid & Pederson on Monday morning and had Daniel R. at my house early Monday afternoon. He was professional and got right to work. He cleaned out the roots in the pipes and everything was operating back to normal soon after he arrived.
Dan R.
06/27/16
 
Amazing Service!!! No complaints.
Betty H., Dave D.
06/27/16
 
excellent
Betty H., Ryan K.
06/27/16
 
Daniel R did and excellent job, he was very professional I would recommend him to my neighbors.
Veta O., Dan R.
06/26/16
 
Excellent service and response from every member of the team I came in contact with, They are pleasant, courteous and competent to deal with any problem in their field that you experience/encounter. Worthy of any accolade!! On completion of the project, there was very little evidence that it had been a work site, everything was restored, and clean up was perfect. Thank you to Mason and Alphonso and their assistants, You can engage this company in the fullest confidence that you will a good deal, good service, and be happy with the outcome.
Mason B., Alfonso L., Eric R., Josh R.
06/24/16
 
Ryan did a wonderful job. He was very polite and made sure everything was in working order before he left.
Betty H., Ryan K.
06/24/16
 
This service was swift and efficient. I called a famous competitor first. That was a huge mistake. It took them 2 days to tell me they couldn't complete the job. I wish I called Reid & Pederson first! I'll know next time! They didn't let me down.
Betty H., Dave D.
06/23/16
 
Daniel did an excellent job. I am very grateful for a fine job.
Veta O., Dan R.
06/23/16
 
Two Reid Peterson employees came to my home to rod my clogged kitchen sink. They were on time, extremely neat, very polite and very respectful. They did a great job and left the area cleaner than it was before they arrived. I kept their business card and will call them with any plumbing issues I have in the future. Also they were 50% cheaper than some of the quotes I received. Bob Langan
Jose A., Keaton V.
06/21/16
 
Our kitchen sink need to be rotted out . I Called John very nice and came to our house the next day . Very good service i wouldn't call anybody else . Did a good job I'm thankful I called them thanks John for your help . Very professional and respectful . The service we got excellent . It's true what other people said . I would use them again thank you Again
John R., Ryan R.
06/21/16
 
Betty calls and reminds me when my sewer maintenance is do and is very accommodating with service times. Daniel was very courteous, on time and quick. Great service. Would recommend. Janet
Betty H., Dan R.
06/21/16
 
Two Reid Peterson employees came to my home to rod my clogged kitchen sink. They were on time, extremely neat, very polite and very respectful. They did a great job and left the area cleaner than it was before they arrived. I kept their business card and will call them with any plumbing issues I have in the future. Also they were 50% cheaper than some of the quotes I received. Bob Langan
Jose A.
06/21/16
 
Great fast work thank you !!
John R., Mason B.
06/21/16
 
I am so happy I called this company!! I used them before and they did a good job and once again they did a very good job. Jose and the young man he came with were excellent!!! They are the go to guys!!!!!
Jose A.
06/20/16
 
Beyond polite, timely, very professional, will definitely call them in the future, great company. I originally thought my problem was way worse than it was, but they figured it out and now I have all 3 bathrooms functioning as they should be. Thank you Ryan and Dan, you guys are awesome.
Sandy P., Ryan R.
06/19/16
 
Our main sewer line was plugged. Called at noon, they arrived at 4:30 the same day. Excellent on time service. Got three estimates, they had the best price. Highly recommended!
Sandy P., Ryan K.
06/18/16
 
Awesome service. Could not be more pleased with their service. Truly stand up to their word. Its only been 7 months since i last had to call them for service with a 9 month guarantee of their work. Todays service call was free. I so appreciate their honesty and loyalty to their customers. Ive been using them for 10 years and wiuld highly recommend them to anyone. They hold a high regard to customer satisfaction. Such a rare quality in todays business world.
Sandy P., Ryan R.
06/18/16
 
These guys are fantastic! For starters, they are very courteous and neat. My problem became apparent on a weeknight at 10pm. I called and got a live person. Someone called me back within a 1/2 hour. They were at my house the next day. Thank goodness! They proceeded step by step to uncover the problem, which turned out to be a break in the main line. At all times, the job was well managed and under control. Pricing is very clear and reasonable. Three words sum up this company: Safety, Quality and Integrity!
Mason B., Rico G., Josh R.
06/17/16
 
I'm extremely pleased with this company. My tub had about 8-10" of standing water that hadn't budged in over 24 hours. I filled out an online request at 8:30am and within the hour I received a call back and was able to schedule an appointment for the same morning. The serviceman, Jose, was friendly, knowledgeable, and efficient. The work was completed within 45 mins and he even cleaned up afterward. The price was reasonable and I received a 10% discount on top of that. Should I need their services again I won't hesitate to call.
Jose A.
06/17/16
 
These guys are simply awesome!!! I've been using Reid & Pederson for several years and their work is simply the best. They are timely, professional, thorough and competent. I would highly recommend them for your plumbing needs.
Betty H., Ryan K.
06/17/16
 
These guys are fantastic! For starters, they are very courteous and neat. My problem became apparent on a weeknight at 10pm. I called and got a live person. Someone called me back within a 1/2 hour. They were at my house the next day. Thank goodness! They proceeded step by step to uncover the problem, which turned out to be a break in the main line. At all times, the job was well managed and under control. Pricing is very clear and reasonable. Three words sum up this company: Safety, Quality and Integrity!
Jose A.
06/17/16
 
I called Reid and Pederson at noon on a Monday and they were out to the house by 2:00 pm. I had two other plumbers stop to get the best of 3 estimates. Ryan was ready to get the work done immediately for hundreds less than the two others who needed to return the next day to do the work. He was clean, knowledgeable, thorough, honest and I felt I could trust him. He said he could clear the sewer pipe immediately and did so and explained to my tenant what had clogged it. He even offered and proceeded to clean up the dirty disgusting towels, blankets and buckets that were wet and waste filled on the basement floor. It was a smelly dirty job and he did it as if he enjoyed it. I'm impressed with him, Betty and will always call them in the future if need be. Can't say enough, a terrific young man and a great company!
Betty H., Ryan R.
06/16/16
 
Great company. Very efficient and on time.
Sandy P., Dave D.
06/16/16
 
Reid and Pederson come yearly to rod out my two sewer lines, since we have many trees, thus tree roots, on our property. They are very professional and polite. They leave everything so clean that you wouldn't even know they were here.
Betty H., Ryan R.
06/16/16
 
(no comment)
Rhonda S., Jose A.
06/16/16
 
Everyone I came in contact with either on the phone or in person was professional and courteous from start to finish. The job was scheduled and completed within a few days. That included acquiring the needed permits. Job site which included digging up part of the driveway, was left neat and clean. Will recommend to friends and family. Thank you Reid & Pederson.
Betty H., Mason B.
06/15/16
 
I had an amazing experience with Reid and Pederson and would definitely recommend them. We had some issues with tree roots in our pipes and had two other plumbers out who could not fix it. One quoted us 7,000 to dig up the ground and completely remove the pipe with roots in it. Reid and Pederson came out and worked on it for like 3 hours and were able to clear a lot of it out. The owner then came out the following day and cleaned it out some more and used the video to make sure the pipe was in good shape and clear of roots. The pricing was extremely reasonable and they saved us a ton of money!
Rhonda S., Dan R., Ryan K.
06/15/16
 
I trust this company. They explain everything very well. They are very thorough and professional. I'm glad I can count on this company when there is a problem.
John R., Jose A.
06/15/16
 
great price fast on time service !!!!!!!!!!!! Thanks again
Betty H., Ryan R.
06/14/16
 
They were prompt and worked diligently to clear blockages.
Jose A.
06/14/16
 
Ryan with Reid and Pederson Drainage was very polite, efficient, and timely. Nice work!
Ryan K.
06/14/16
 
Good job, have them out every yr. since I had a big problem in 09. At that tlme agreat hard working Hispanic older man with a lazy young partner came out and dug out a clean out valve in the heat of summer.The older gent did all the hard work, I wil never forget him
Ryan K.
06/13/16
 
Great work! Knowledgeable and Expert help.
Ryan K.
06/13/16
 
Have used Reid &Pederson for at least10 years! Great service, great Team ! Always satisfied with the service, Thanks Again for coming for a Holiday Weekend and helping us!
John R., Ryan R.
06/13/16
 
The service was great! Sandy was very helpful on the phone and set up the appointment. Dave was very professional and answered every question I had. You can tell this company cares about thier reputation and deserves the great reputation they have. Dave did the job and cleaned up afterwards. Very happy with the service and company.
Sandy P., Dave D.
06/13/16
 
Very professional and friendly service call.
Veta O., Dan R.
06/12/16
 
This is the best company we have ever used. We called for service and talked with Sandy about 12pm, she too us someoe would be out with in 2 to 4 hours. Jose arrived about 1:30pm. He completed the job within two hours. Clean everything before he left. Great job.would highly recommend this company Mrs. Earl Bell
Sandy P., Jose A.
06/11/16
 

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