Reid & Pederson Drainage
1762 S. Dixie Highway , Crete, IL 60417
Phone: (708) 757-9040
Website: www.reid-pederson.com



Reid & Pederson Drainage - Our Reviews

Overall Rating

12825 star rating
(2585 Reviews)
ReviewBuzz
4783 star rating (967 Reviews)
Google
2464 star rating (498 Reviews)
Better Business Bureau
2621 star rating (525 Reviews)
Facebook
2018 star rating (406 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yelp
869 star rating (175 Reviews)
Happy Call
25 star rating (5 Reviews)
Superpages
5 star rating (1 Reviews)
Judy's Book
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reid & Pederson Drainage has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Very friendly,and the man got to work soon as he got here, very good job , I would highly recommend this company to anyone.and also price was good. Keep up the good work.
Veta O., Dan R.
01/19/17
 
Ryan * was very professional and efficient, respectful of my property. He asnswered all of my questions.
Ryan K., Ryan R.
01/17/17
 
I have used Reid & Pederson for years they are always professional and reliable. I highly recommend them.
Jose A.
01/16/17
 
Very pleased. Did a great job for a great price!!!
Jose A.
01/16/17
 
Ryan K. did an excellent job with the sewer rodding. He was very courteous, efficient and professional. He left the work area clean when he was done. I have used Reid & Pederson for many years and am always satisfied with their work. I recommend them highly.
Sandy P., Ryan K.
01/13/17
 
Fast service and respectful technicians. I won't use any other drainage service.
Betty H., Ryan R.
01/12/17
 
Everyone involved in my experience was helpful ,polite and knowledgeable . Jose showed up earlier than expected and got right to work . We peppered him with questions and he answered all with a smile . Will use them again and recommend them to all . Great company .
Jose A.
01/12/17
 
(no comment)
Ryan R.
01/11/17
 
I have used this company a few times and have recommended them family and friends. I have always found them to be polite courteous and extremely fair in how much they have charged. I would recommend them in a heartbeat.
Sandy P., Ryan R.
01/11/17
 
I called them at about 11:30 am and talked with sandy she was very pleasant on phone and I was told she could have someone there by 1:00.I was at work and told her I could not get there until 2:00.She agreed to time and when I arrived Ryan and his partner were waiting for me.They were very quick to resolve my problem and very knowledgeable about what they were doing,answered all my questions and cleaned up.I am in the hvac business and this is the way we run our business. That is why we always recommend Reid & Pederson to all of our customers who need plumbing repairs because we know that our customers will thank us for recommending Reid & Pederson to them.Again I give the team an A for the way they preformed there jobs its nice to do business with people that take pride in what they do.I will continue to recommend Reid and Pederson to all of my customers and anyone else looking for a good plumbing company.
Sandy P., Ryan R.
01/10/17
 
Unbelievable Service, we called around noon & they had Jose & Keeton out soon after. They fixed our issue and was very thorough. We will definitely use them again!!!! Thanks so much to our friends Chas & Javi Magana for referring them to us!
Jose A.
01/10/17
 
They are thoughtful and experienced. I could not be more pleased. They are considerate and clean up after themselves. This service was excellent.
Betty H., Ryan R.
01/10/17
 
I had Reid and Pederson clean out tree roots from my sewer system. I have used them every time I need to rod out pipe and they never disappoint. They come on time, know what they are doing, are always respectful to myself and my property. I have nothing but praise for the people who come out from this company.
Samantha R., Dan R.
01/10/17
 
Had my sewer unclogged. Reid provided same-day service. Technician was very knowledgeable, courteous and helpful.
Sandy P., Dan R.
01/10/17
 
When you have to have major work done at your home and spend a lot of money, there is always questions in your mind... Are the workers qualified? Will they be polite? Will they care about doing a well done job? Will I have problems with the work? I would like to say that Kevin, Jim & worker (cant remember his name) were so polite from the time they walked through my door. I was assured that he took pride in his work & wanted to do a great job. There were absolutely no problems! I really appreciate how they came in with a friendly upbeat attitude, did a great job, cleaned up and left nothing out of place. I would like to expound on the fact that Kevin is an outstanding worker that takes pride in doing a great job. He answered all my questions and assured me that he would fix the problem that I was having in my duct work. I really hope that Kevin is appreciated, valued & compensated for the job he does.
Rhonda S., Kevin W.
01/09/17
 
I called Reid and Pederson on a Sunday night. They returned my call right away. I had a service appointment scheduled for Monday morning. Betty called and said Ryan would be on his way. Ryan was on time, clean, and did a great job. Very professional, and they will be my 1st call if I ever need a drain repaired.
Ryan K.
01/09/17
 
My experience with Reid & Pederson Drainage was superb. They responded to my phone call immediately and in less than an hour, their technician was at our house. This was extremely impressive, given that this happened on a Sunday, when we discovered that none of our plumbing was working. Mason was exceptional in the way he examined all of our plumbing and concluded that the pipe lines were blocked and needed to be rodded. He spent a great deal of time and rodded both our house drainage pipes and 75' out to the city line. He then checked to be sure everything was working properly. I would give them my highest recommendation and will definitely use them should another problem arise.
Mason B.
01/08/17
 
Every time I call R & P. I am greatly impressed. This last time they arrived on the time they were scheduled, the servicemen were polite and they completed the repair promptly.
Sandy P., Ryan R.
01/08/17
 
(no comment)
Ryan K.
01/08/17
 
(no comment)
Ryan K.
01/08/17
 
IT ALL STARTED WITH MY CALL FOR HELP WITH THE SUMP PUMP AND SANDY ANSWERED AND WAS SO KIND AND SWEET AND GOT RICO G. OUT WITHIN THE HOUR. RICO WAS ALSO THE BEST AND KIND AND PATIENT AS WELL. THAT KIND OF SERVICE IS WHY I CONTINUE TO DO BUSINESS WITH REID & PEDERSON. THANKS , COLETTE Q.
Rico G., Sandy P.
01/06/17
 
I have been receiving services from Reid & Peterson for a number of years and I must say they are an exceptional company and their work is always the best. Ryan the tech was extremely knowledgeable and gave a lot of insight as to what the problem was and what needs to be done going forward.. Betty was very pleasant and the both of them were just excellent. I am glad to have them as my personal Sewer & Drainage Co.
Betty H., Ryan K.
01/05/17
 
Excellent Service . Friendly when you call , same day service . Jose A was my service pro. Was Given a window of time for service 12- 5 asked if after 1 would be okay ,no problem . Called to say service pro was on his way just before 3 he was here. Jose was very professional cleaned up after his work enjoyed talking with him and answered all my questions. I plan on having some more work in spring done. Will call Reid & Pederson again will even ask for Jose A ! Have already recommended Reid & Pederson Drainage to a family member !! Did I also say very reasonable with price ! 5 Stars & a High Five !!!!
Jose A.
01/05/17
 
Excellent service. The service provider that I had was very professional and skilled in his profession. He arrived at my residence within the estimated time frame. I have "zero" complaints. This will be my "go to" company if a future problem shall arise.
Dan R.
01/04/17
 
Betty was pleasant and helpful on the phone. Jose did a nice job explaining what was happening with my sump pump and replacing it. I would definitely refer him to my neighbors.
Betty H., Jose A.
01/04/17
 
great service!!!
Betty H., Jose A.
01/04/17
 
Love this company. Professional, courteous, friendly and prompt. From the second I talked to the receptionist to the actual work getting done, they always provide exceptional service. I highly recommend!
Betty H., Dan R.
01/03/17
 
I just hosted New Years Day with my family when I went to the basement and noticed that the laundry tub was filled with water! I called Reid & Pederson the following morning and was told they could have someone there by 11:00am or sooner. What a RELIEF!!!! And to my surprise- the same Service Pro- (Jose) who had been to the house before was here to fix the problem! He was professional, and had access to the previous service calls. What a GREAT start to the NEW YEAR!
Jose A.
01/02/17
 
(no comment)
Samantha R., Dan R.
01/02/17
 
I had a massive obstruction in my main going to city sewer and these guys came out on the spot and took care of it in no time. I can't believe how fair they were on the price. Nowadays it's hard to trust anybody in this sort of desperate situation I was in. And I'll tell you what Reid and Pederson helped give me faith in people again. I'm the type of person that doesn't trust anyone. These guys are the most honest and trustworthy group of guys I've ever met. John even gave me free and friendly advice on questions I had about my sump pump. He took the time to explain things in laymen terms. I would recommend this company to all. Its nice to know theres a company I'm not afraid to call when something drastically goes wrong with my plumbing. Definitely a company of pride and INTEGRITY!
John R., Ryan R.
12/30/16
 
Great company! Sandy and Ryan were wonderful. Ryan was awesome. Went above and beyond checking to make sure everything worked and flowed properly. I will definitely request Ryan again. Thank you very much! -MaryAnn Z.
Sandy P., Ryan R.
12/30/16
 
Dan was very personable and clearly was committed to resolving our issues.
Betty H., Dan R., Ryan K.
12/29/16
 
The crew was prompt, courteous and friendly. I've been a customer of Reid & Pederson for many years and trust them for professional service, good advice and great value.
Jose A.
12/29/16
 
ryan was very friendly. did a great job.
Sandy P., Ryan R.
12/28/16
 
Betty was very pleasant to speak with & José was an absolute professional. Could not be more pleased. Will definitely recommend to everyone.
Betty H., Jose A.
12/28/16
 
Betty was very pleasant to speak with & José was an absolute professional. Could not be more pleased. Will definitely recommend to everyone.
Betty H., Jose A.
12/28/16
 
(no comment)
Ryan K.
12/28/16
 
We had water backing up in our main line outside, causing backup in our home. We had Reid & Pederson Drainage come out and fix the half a**ed job Roto-Rooter did. Jose A. Was our tech. He was very kind in the way he spoke, conceterate of our children and explained everything well. He went beyond what was needed and fixed our problem. Great service! Cost us $202 with the 10% off, to have the pipe rodded. We will be using them again!
Jose A.
12/27/16
 
Excellent. Came earlier than the appointment time. Received a call to ask permission for early arrival. Received a photo via email of the technician who was on his way. Completed the sump pump removal and reinstall within an hour. Explained any checking of the mechanism I might need to do in the future to rule out pump versus switch issues. Cleaned up after his work. Received a 10% senior discount. Accepted credit cards.
Dave D.
12/27/16
 
when I called they responded within 1-1/2 hours. addressed the problem then cleaned the area where they rodded
Veta O., Dave D.
12/27/16
 
Fast, decent pricing, excellent service. Called at around 9am, they were out by 10.
Samantha R., Ryan K.
12/24/16
 
Awesome
Samantha R., Jose A.
12/23/16
 
Our kitchen sink was stopped up. I had taken the trap apart and it was clean so I knew it was plugged in the wall. My neighbor recommended Reid & Pederson. I called at 8:00, they were here by 10:00. Very nice, polite young man who explained as he worked. Power snaked it about 35 feet and we now have a working drain. Charged us $135 which seemed like a fair price. A few weeks ago I needed a plumber and called Reicht. He charge me $500 for less than 1 hour and no parts. Which is why I was looking to use someone new.
Sandy P., Ryan K.
12/21/16
 
The is an awesome company to work with. Dave & Betty get an A+ !!!!
Betty H., Dave D.
12/21/16
 
Jose did an awesome job with my sewer needs.
Sandy P., Jose A.
12/21/16
 
great service!!! Fast, efficient and friendly! couldn't ask for more!
Sandy P., Dan R., Ryan K.
12/20/16
 
We have been using Reid & Pedersen for years for home and business and have always received excellent service. Betty is always friendly and helpful in scheduling convenient and fast service. Our most recent service with Ryan was prompt and thorough. Furthermore, Ryan was polite, friendly and respectful of my home. Really enjoy using this company and would highly recommend them for both home and business.
Betty H., Ryan R.
12/20/16
 
I DID POST A VERY POSITIVE REVIEW ON THE BBB WEBSITE. DAVE AND KEATON WERE EXCELLENT AND VERY KIND AND RESPECTFUL AND THEY WORKED SO FAST!!! BTY THAT WAS NOT THE FIRST TIME DAVE D. CAME TO MY HOME AND THAT MAKES US FEEL VERY COMFORTABLE TO SEE A FAMILIAR FACE IN OUR HOME. THANK YOU VERY MUCH, COLETTE QUINONES
Dave D., Keaton V.
12/20/16
 
Always on time and very professional. They remember my home and know what needs to be done and clean up when finished.
Betty H., Dave D.
12/17/16
 
Very efficient and thorough. We are very satisfied
Sandy P., Ryan R.
12/17/16
 

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