Reid & Pederson Drainage
1762 S. Dixie Highway , Crete, IL 60417
Phone: (708) 757-9040
Website: www.reid-pederson.com



Reid & Pederson Drainage - Our Reviews

Overall Rating

12825 star rating
(2585 Reviews)
ReviewBuzz
4783 star rating (967 Reviews)
Google
2464 star rating (498 Reviews)
Better Business Bureau
2621 star rating (525 Reviews)
Facebook
2018 star rating (406 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yelp
869 star rating (175 Reviews)
Happy Call
25 star rating (5 Reviews)
Superpages
5 star rating (1 Reviews)
Judy's Book
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reid & Pederson Drainage has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


First to call me back, on time, and great service!
Sandy P., Dan R.
03/07/17
 
Ryan K knows what he is doing. He explained everything to me in detail. Rodded my bathtub pipes and got things running well again. Very happy with this company. Will definitely use in the future when necessary.
John R., Ryan K.
03/07/17
 
There service was great, I had the sewer rodded, the technician was thorough and he explained the problem, the process and gave maintenance advice. I was impressed, and the price was reasonable. I'm so glad I called them.
Betty H., Ryan K.
03/05/17
 
Peta, Jose, Carol, and Ryan were extremely professional, courteous, and sensitive to our plumbing problem. Peta and Carol skillfully worked the dispatching of Jose and Ryan to fit into a crazy schedule. Jose and Ryan arrived as scheduled, protected our home with shoe covers and took care of our plumbing concern. Over the years Reid & Pederson have been great partners in maintaining. Thanks to them we don't panic when plumbing becomes uncooperative.
Veta O., Jose A.
03/05/17
 
Robert, Kevin and Rhonda did a fantastic job helping me out with my water issues. Starting back about 2 years ago I had Trenchless Innovations out to my house to help me assess my options for dealing with property water. I spent a good amount of time implementing them, and eventually required their services again in the installation of a Sump Pump. I was happy to have them do the work. They were fast, clean and professional and the job came out great. I really hope it solves my problems for years and years (and years) to come. Thank you!
Rhonda S., Kevin W.
03/02/17
 
(no comment)
Sandy P., Ryan R.
03/02/17
 
I WOULD NOT HESITATE TO USE THE SERVICES OF REID & PETERSON DRAINAGE FOR ALL OF MY FUTURE NEEDS. I WOULD ALSO RECOMMEND THEM TO OTHERS. THEY WERE VERY PROFESSIONAL AND MADE SURE THAT NO MESS WAS LEFT BEHIND.
John R., Dave D.
03/02/17
 
(no comment)
John R., Ryan K.
02/25/17
 
Jose and Ryan did a great job. Jose called ahead of time. They were on time, competent and personable. I strongly recommend Reid & Peterson. My family has used them for years.
Jose A.
02/25/17
 
So pleased with their professionalism. Will definitely hire them again if the need arises.
Rhonda S., Kevin W.
02/24/17
 
Since my last rave review of Reid & Pederson, I realized that a repair in my home under the previous owner had routed my sump pump through the septic lines, rather than directly out the house...not to worry, Reid & Pederson to the rescue! Rico, Ryan and Sandy have all taken great care of us and have been extremely consultative, very clear on the solution and quick to get us on the schedule. I cannot say enough great things about this Team!
Ryan K.
02/22/17
 
Rico & Ryan were very professional, helpful, & courteous. They were able to successfully water jet the blockage from my drain tiles. So far we've not had water seepage in our basement again after a couple of recent rains. A win!
Rico G., Betty H.
02/22/17
 
I was very happy with the services of Reid & Pederson. They were on time, found the problem in ten minutes and finish is less the an hour. They did a beautiful job cleaning up, but what pleased me the most was the cos was less then I anticipated..
Dave D.
02/21/17
 
Betty was courteous and professional on the phone, taking note of my needs and concerns. She gave info that I needed to schedule to have my problem taken care of. Ryan was very appropriate and professional from start to finish. He diagnosed the problem that I was having, secured the needed permit, completed the work and cleaned up very nicely before leaving. Thanks Reid and Pederson.
Betty H., Ryan R.
02/21/17
 
(no comment)
Dave D.
02/20/17
 
Excellent company quick response time and fix issue 95 percent on the first try.
Sandy P., Dave D.
02/18/17
 
Wonderful service again! Thank you for throughly explaining to us what was needed and completed.
Sandy P., Jose A., Dan R.
02/17/17
 
I first used Reid and Pederson in an emergency plumbing situation. That was handled efficiently and in a timely fashion. Since then, I have been using them on a yearly maintenance basis - much to my satisfaction.
Rico G., Veta O., Mason B.
02/16/17
 
After a Plumbing Company came and told me they wanted me to pay them $1500 to rip up the concrete in my basement and open up the pipe from said hole in concrete basement to figure out why my water was backing up. I called Reid & Pederson Drainage and they came an was way cleaner and more efficient than any plumber I've ever hired over the years. I was distraught when I called because nothing was going down the drain. I got an appointment for the next day. They were able to rod out the mainline and give me peace of mind. Definitely will recommend them!
Dave D.
02/15/17
 
Very professional took care of our problems cleaned up after themselves and explained everything they did will definitely use them again if needed
Dave D.
02/15/17
 
(no comment)
Betty H., Ryan R.
02/15/17
 
(no comment)
Sandy P., Ryan R.
02/15/17
 
Dave did a great job. On time,neat, courteous and best of all solved the problem.
Dave D.
02/14/17
 
I called Reid & Pederson Drainage to help me with a clogged kitchen sink.    I had been worried that I would have to work around a clogged sink all weekend, but they had someone available and Ryan came out that very morning. He worked very efficiently was done in about 30 minutes.  Kudos to RYAN and REID & PEDERSON, I have one less worry on my mind!  Thanks!
Ryan K.
02/12/17
 
thank you for courteous and efficient service mike m, crete il
Betty H., Dave D.
02/12/17
 
I had a sump pump line that needed to be rodded. Betty promptly got the job set up, and the men from Reid & Pederson came out when scheduled. They worked swiftly and professionally and got the job done, and done right.
Betty H., Jose A.
02/11/17
 
Always professional and competent. They get the job done. Great customer service and timely response.
Ryan K.
02/11/17
 
They are great and if any of my friends and family need their services call them.
John R., Ryan R.
02/08/17
 
Once again Reid and Pederson came through for us. They provided quick and detailed service when we needed them most. They are professional and efficient. Thanks once again.
Betty H., Ryan K.
02/08/17
 
Jose was very quick yet thorough with his work. Great price for the amount of care that he took with his craft. Reid and Peterson WILL be our "go to" for the rest of our drainage issues. Thank you!
Betty H., Jose A.
02/06/17
 
We've used Reid & Pederson forever and would not use any other company. Their staff is always professional, reliable, honest and very courteous. All the servicemen are so knowledgeable as well and always tell us exactly what's going on. I highly recommend them!
Sandy P., Jose A., Dan R.
02/05/17
 
Daniel fixed the problem and gave good advice for preventing the recurrence of the problem - greatly appreciated.
Dan R.
02/05/17
 
(no comment)
Veta O., Dan R.
02/04/17
 
Jose was great he worked hard to find the plug in the drain Thank you
Rhonda S., Jose A.
02/03/17
 
Satisfied customer
Ryan K.
02/03/17
 
My drains backed up for the 1st time in 35 years. I did't know who to call so I asked a friend and he said call Reid and Pederson, and he was right. I called and made an appointment for the next morning. They gave me a 4 hour window and called 30 minutes before Mason arrived. Mason was very polite and professional. He cleaned the tree roots from the sewer line and had it flowing again. It took him 90 minutes from the time he arrived to when he left. Great price and I will use them again. Great job Mason!
Mason B.
02/02/17
 
Jose A. provided great service and provided a professional environment, in determining my sewage problem. He is a great asset to your company, thanks Jose A. for a job well done.
Jose A.
02/01/17
 
Jose & Sandy did a great job. My experience with Reid & Pederson has always been a 10 on a scale of 1-10 .
Sandy P., Jose A.
01/31/17
 
Jose did an awesome job rodding out my kitchen and shower drains. No hiding charges. Prices were so reasonable low, I didn't have a chance to counter their prices. I will not hesitate to call Reid and Pederson in the future. Call them, you won't be disappointed, and thanks again Jose.
Sandy P., Jose A.
01/30/17
 
Great service, answered my questions clearly and professionally. Would definitely recommend them.
Samantha R., Jose A.
01/30/17
 
The two service persons did a great job repairing my problem. They were courteous, professional and friendly.
Ryan K.
01/27/17
 
I had Reid and Pederson come to my home today to perform sewer and drain rodding. I want to say how happy I was with the results and the professionalism of Jose and his coworker (sorry, did not get his name). They both came in with a professional and friendly demeanor, explained everything to me and got to work immediately. They took their time and ensured that my drains were unclogged and even gave me useful information going forward. I was so frustrated just yesterday when I allowed **** ******* to do the same job, charged me 1.5 times the amount of money I paid today and still did not unclog my drains. In fact it was worse! I want to say that Reid and Pederson now have a life long customer due to their fair business practice and awesome employees. I cannot thank Jose enough for his great work ethic and consideration. I plan to have them do more work going forward. Just an awesome, awesome experience.
Jose A.
01/26/17
 
We have had REID & PEDERSON taking care of our plumbing services for six years and Daniel has been our tech almost the whole time we will never have any other company they go above and beyond great service and very nice people!!!!!
Dan R.
01/25/17
 
Fast response, excellent service.
Sandy P., Ryan R.
01/25/17
 
There is no one better then all the people at Reid & Pederson. I couldn't single out any one person because they all are so great. I am an older woman with income property and something is always going wrong and Reid & Pederson makes my life easier
Veta O., Jose A.
01/25/17
 
I called Reid and Pederson for the first time on Wednesday evening Jan.18. John returned my call right away to set up appointment for the next morning and sent an email with pictures of himself and Ryan the tech who was to come out. Ryan was on time, very courteous and very willing to explain what was going on and what needed to be done. I will be setting up a yearly rodding service and would heartily recommend Reid and Pederson to other people.
John R., Ryan R.
01/24/17
 
We were very satisfied with the service
Betty H., Mason B.
01/24/17
 
ALWAYS DO A GOOD JOB WILL KEEP USING THEM
Rico G., Sandy P.
01/21/17
 
I've been doing business with Reid & Pederson for several years. They are the best. Jose was very polite and helpful. Even when I called to have them come out today the lady that I spoke to was polite. I would highly recommend them. Thank you for all your help.
Betty H., Jose A.
01/20/17
 
These people rocked! My soil pipe broke off at the wall, they fixed it for what I felt was a reasonable amount of money! Highly recommend them!
Betty H., Mason B.
01/19/17
 

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