Reid & Pederson Drainage
1762 S. Dixie Highway , Crete, IL 60417
Phone: (708) 757-9040
Website: www.reid-pederson.com



Reid & Pederson Drainage - Our Reviews

Overall Rating

12825 star rating
(2585 Reviews)
ReviewBuzz
4783 star rating (967 Reviews)
Google
2464 star rating (498 Reviews)
Better Business Bureau
2621 star rating (525 Reviews)
Facebook
2018 star rating (406 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yelp
869 star rating (175 Reviews)
Happy Call
25 star rating (5 Reviews)
Superpages
5 star rating (1 Reviews)
Judy's Book
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reid & Pederson Drainage has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


They called me when the professional was expected to arrive, upon arrival Ryan the professional put on shoe coverings before entering my home he was very friendly,courtes, and efferent in solving my drainage problem the service was great. I definately would recommend them to family and friends.
John R., Ryan K.
10/16/17
 
Great service! Reasonable! Professional!
Samantha R., Mason B.
10/15/17
 
First time using Reid & Pederson, I had to call and cancel because there would be nobody home to take the visit. Kevin was very helpful and understanding and rescheduled and worked around our schedule. Jose A was the Service Pro that was sent out, he was prompt, knowledgeable and saved me a few dollars, since I described the issue in the wrong manner. I will definitely be using these guys again and would not be afraid to recommend them to friends! Thank you for your help!
Jose A.
10/14/17
 
I was very happy with Reid and Pederson. They were prompt and very professional. Our technician, Dave was very diligent in getting our drain unplugged. He was very knowledgeable and courteous. They came on a Friday and about 10 days later we had the same issue and they came and cleared the drain again and did not charge us. I was very pleased. I have recommended them to friends and got a referral coupon for my next service which I will use!! Thanks!
Sandy P., Dave D.
10/14/17
 
I want to share a positive review for Reid & Pederson Drainage. I've dealt with Reid & Pederson for well over twenty years. They have always provided prompt service along with knowledgeable and courteous team members. The service that was recently quoted was reasonable for the amount of work that was done.
Mason B.
10/13/17
 
I can only provide a SUPERB review to Keaton from Reid & Pederson! Keaton was very professional, intelligent and provided great service with a great attitude. He was prompt, knowledgeable, honest and very conscientious while providing superior service!! A pleasure and relief to have had a service experience such as this!
Keaton V.
10/10/17
 
I loved the fast and friendly service, Jose. It's nice to have a worker come to the house dressed appropriately. He went to great pains to keep the area clean and picked up and left the area that he was working clean . Have told my friends about your company and I will definitely use you again!!! Thanks
Jose A.
10/10/17
 

Betty H., Ryan K.
10/10/17
 
Friendly, helpful Ryan * of Reid & Pederson Drainage solved my sump pump issue in no time flat without additional costs or materials needed. The team also rescued a rubber duckie that was floating around in the pit! Smooth operation!
Ryan K.
10/10/17
 
Have used this company since before Facebook existed. Ryan who came out today was great. Super friendly and explained all of my options. I hope I don't have to see him again soon but if I need a plumber he will be more than welcome to be mine. Great company, great service.
Ryan R.
10/09/17
 

Sandy P., Ryan K.
10/08/17
 
Very happy with the service provided. Very prompt and thorough. Well knowledged, explaiming everything to me as well as making recommendations for items I need to address in the near future. Thank you!
Sandy P., Ryan K., Ryan R.
10/07/17
 
Very professional did nice job
Jose A.
10/06/17
 
These guys are great. Told them they needed to use a jet rod. (from past experience) They used a combination of a regular and jet rod and had the drain cleared in an hour and charged less than $250 We had another company out the day before and they could no get through. Charged over $500 and said it would cost another $700 to $1200 for the jet rod. I told the dispatcher it needed the jet rod when I called them. I would recommend Reid & Pederson to everyone.
Dave D.
10/04/17
 

Ryan K.
10/02/17
 
Jose A. Was awesome and very professional as well as Vita your office staff. Jose fixed my problem as well as being proactive and spotting a pipe that was pitting and would be leaking soon. He replaced it and saved me another service call. You should be very proud of the work he does for your company. Thanks for prompt and professional service
Jose A.
09/30/17
 
We have used Reid & Pederson for years and have never been disappointed. This company is known for its professional, courteous, and knowlegeable staff, along with fair prices and good quality work.
Sandy P., Ryan K.
09/26/17
 
prompt efficient friendly service
Betty H., Ryan K.
09/26/17
 
Reid and Petersen was recommended to me by my mother a couple of years ago. I have a couple of homes, and have used them for drainage or sewer issues at each location. They are prompt, professional, well trained, experienced and extremely knowledgeble. They are readily prepared to handle any job, no matter how seemingly complex. I appreciate that they are courteous and they value a customer's time by responding promptly; usually ahead of the scheduled appointment time, completing the job expeditiously, and leaving the customer very little if any clean up following their work. They are meticulous and thorough, which I truly appreciate. My technician Jose is extremely skillful and methodical. Betty, the service dispatcher is obviously extremely knowledgeable about all aspects of a pending service call and what it entails. She is technically proficient and excels in gleaning information from customers in order to properly evaluate what service will be required. I will continue to use them for any other sewage or drainage issues that may arise at my residences. They have my highest, most enthusiastic recommendation. It's unfortunate that most other contractors don't handle their business as expertly and proficiently.
Betty H., Jose A.
09/26/17
 
Many thanks to John R for sending out your Heroes today! Jose A. and Eric R. saved the day for me, by going down into my cobwebby crawl space to check for a leak. Super shoutouts from the heart to both Jose and Eric and to John R. himself for rescuing this Damsel in Distress. Reid & Pederson Drainage ARE professionals HIRE professionals and SEND out really Great, Decent, human beings who KNOW what they're doing when it comes to your plumbing / sewer issues! Jose and Eric totally rocked today and gave me more than just an answer to my question about a possible drip. They gave me peace of mind.!!! Thanks again & I will continue recommending you highly to everyone I meet. P.S. Reid Pederson also did an AWESOME job installing my outside sewer clean- out pipes in Oct 2014 including removing a root clog I had for 10 weeks before someone recommended them to me. 5' by 5' hole dug by hand . Job completed in record time. Professionals & gentlemen!
John R., Jose A.
09/25/17
 
Many thanks to John R for sending out your Heroes today! Jose A. and Eric R. saved the day for me, by going down into my cobwebby crawl space to check for a leak. Super shoutouts from the heart to both Jose and Eric and to John R. himself for rescuing this Damsel in Distress. Reid & Pederson Drainage ARE professionals HIRE professionals and SEND out really Great, Decent, human beings who KNOW what they're doing when it comes to your plumbing / sewer issues! Jose and Eric totally rocked today and gave me more than just an answer to my question about a possible drip. They gave me peace of mind.!!! Thanks again & I will continue recommending you highly to everyone I meet. P.S. Reid Pederson also did an AWESOME job installing my outside sewer clean- out pipes in Oct 2014 including removing a root clog I had for 10 weeks before someone recommended them to me. 5' by 5' hole dug by hand . Job completed in record time. Professionals & gentlemen!
John R., Jose A.
09/25/17
 
12 years ago, right after we moved into our 40 year old house with huge trees, we had a major plumbing back up at Thanksgiving dinner, caused by major roots growing into sewer line. Reid Pederson installed an outside clean out and did major rodding to clean out sewer line. Have had them back annually for once a year preventive rodding. Have not had a sewer back up in 12 years. Also get discount on annual preventitive rodding. Highly recommend their professional, courteous and reasonaby priced service. Bob
Sandy P., Ryan R.
09/25/17
 

Betty H., Dan R.
09/22/17
 
Knowledgeable. Even went over last year's charges with me
Samantha R., Dan R.
09/21/17
 
Always pleasant, professional and on time.
Betty H., Dan R.
09/21/17
 
Extremely fast and professional!
Betty H., Ryan K.
09/20/17
 
We have been using your se vice for many years s and are always pleased with the results. I always request Dave because is curteous and neat. He explains the procedure very well. His helper that day was excellent and helped me carry laundry upstairs without me even asking. Reid Peterson excels in customer service..
Betty H., Dave D.
09/20/17
 
Took care of the problem and was courteous and friendly in doing so.
Veta O., Ryan K.
09/19/17
 

Veta O., Dan R.
09/18/17
 
They sent Jose to my home the same day that I called. He was very respectful of my home & just a real pleasant guy. He worked while we were talking about all kinds of things and before I knew it he was done. This is the company that I will use from now on. Thank you for your excellent servi
Jose A.
09/16/17
 
great company, very professional and clean and thorough. Highly recommended.
Betty H., Dave D.
09/16/17
 
Nice to deal with true professionals. Did a great job. There was a crew of 3. Will recommend. Enjoy the hot peppers. Thanks.
Sandy P., Mason B.
09/15/17
 

Dan R.
09/14/17
 

Veta O., Dave D.
09/14/17
 
They came out on time,worked very professionally answered all of our questions cleaned up every thing and was gone in a short matter of time.We were happy with thier work and the price.
Betty H., Ryan R., Mason B.
09/12/17
 
I would recommend this company to everyone I know and don't know if I could. They were Great, confident, made fast assessment of the situation and fixed my sewer quickly. They worked cleanly and used disinfectant when finished. I could not have been more satisfied and happy to welcome them into my home. Thank you Dave and Ryan Sheila Roach, Schererville, in
Ryan R.
09/12/17
 
Best n the business.
Veta O., Mason B.
09/11/17
 
I was very please with the service they provided great job guys
Sandy P., Ryan K.
09/09/17
 
We get preventative rodding done in an outside sewer drain every six months. We have always had a wonderful experience with all the people at Reid & Pederson, from ***** Reid to all of the office and service techs. They work closely with you to establish a maintenance program or solve a problem. We trust them!
Betty H., Dan R.
09/07/17
 
on time. cables when he was on the way. did excellent work.
Betty H., Ryan K.
09/07/17
 
Both were excellent and professional; Ryan has attended to our drain problems and maintenance several times. Always cleans up thoroughly. Thanks for a job well done!
Betty H., Ryan K.
09/06/17
 
Excellent service from the call received by Sandy to the service provided by Ryan!
Sandy P., Ryan K.
09/06/17
 
This is an excellent company to do business with. They do quality work. They were careful to put tarps down throughout the whole house and when they were finished our home was left in perfect condition. The guys were friendly, informative and punctual. Overall a pleasure to work with. We would highly recommend the company and actually already have.
Rhonda S., Kevin W.
09/03/17
 
Jose did a great job for us rodding our sewer line! And, most importantly, at a great price. Highly recommended!
Betty H., Jose A.
09/01/17
 
service pro was very good had no problems
Veta O., Ryan R.
08/30/17
 
Arrived on time, explained everything that they were going to do and completed the job!
Betty H., Jose A., Dan R.
08/30/17
 
Dave and Ryan from Reid and Pederson cleared our clogged kitchen drain in 45 minutes. They were very professional and courteous. Another company had made the matter worse and we were going to have that company excavate our foundation as they assured us that the drain was broken. Lucky for us it rained and they cancelled. Highly recommend Reid and Pederson.
Dave D.
08/29/17
 
Took great care by putting down a drop cloth and masking the affected area.
Jose A.
08/29/17
 
Very good service and always reliable!
Betty H., Dan R.
08/29/17
 
They were very patient with me and my availability, they came same day. If I had been available they would have come within a couple of hours! They were quick, the price was lower than I expected, and they take a debit or credit card. I am truly impressed! I won't call anyone else!
Sandy P., Ryan K.
08/29/17
 

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