Reid & Pederson Drainage - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Reid & Pederson Drainage has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Have used Reid & Pederson for years for preventive maintenance. Recently had a very slow kitchen drain. I called and they were out the same afternoon. Drain is clear. The technicians were professional and cleaned up everything when they were finished. The office staff is always pleasant. You always feel well taken care of. Thanks again. Reid & Pederson team. Veta O., Jose A. 06/29/17 |
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I've been using Reid And Pederson for the last 26 years. As always, fast, friendly, courteous, and professional service. Both Veta and Ryan were absolutely great. Thanks again for exceptional service and a job well done.
Brian S.
Flossmoor, IL. Betty H., Ryan K. 06/29/17 |
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I have used 3 or 4 rodding service companies in the past. Reid & Pederson are heads and shoulders better than any of those. Betty efficiently and thoroughly scheduled the work, Ryan arrived as scheduled and completed the work quickly. He is very professional and likeable. it's good to know such an outstanding company! Betty H., Ryan R. 06/29/17 |
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Awesome! Quick service, clean and reasonable. Sandy P., Dave D. 06/29/17 |
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Veta O., Jose A. 06/28/17 |
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Jose A. from Reid & Pederson Drainage was my plumber (savior) that helped me yesterday. He did in less than 10 minutes what I couldn't do in four weeks, unclog my kitchen and utility sink... I plunged, snaked, put tons of toxic chemical crap in.... I had a 100% clog, nothing was draining, I couldn't use my dishwasher nor wash my dishes in the sink. Here comes Jose, he jumped on my roof, like Superman, and went through the vent and BOOM, clog is gone..... I want to give him a cape and call him some kind of cool Hero name.... I would HIGHLY recommend Betty H., Jose A. 06/28/17 |
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Very prompt in coming out to give look at issue and give an estimate. Mason arrived on time to start the work and finished in one day as expected. They were very polite and friendly. They left the area neat and clean taking all the scraps and bushes they removed. Betty H., Mason B. 06/26/17 |
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Quick response time, excellent service, reasonable prices, highly recommended. Sandy P., Dave D. 06/24/17 |
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The two person that did the video was good. John R., Kevin W. 06/24/17 |
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Excellent service and very professional staff. The service technician clearly explained the work that was completed. Samantha R., Dan R. 06/24/17 |
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have used for years,put in a cleanout valve some yrs ago and have it checked and cleaned yearly,worth the money when you have so many trees..oh those roots do multiply Betty H., Dan R. 06/23/17 |
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Excellent service. Highly recommend. Veta O., Dan R., Ryan R. 06/22/17 |
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Used Trenches Innovations to repair old and damaged ductwork. Their expertise in this type of repair is apparent. We were extremely pleased with workmanship and end product. It solved a difficult problem for us. Highly recommend Rhonda S., Kevin W. 06/22/17 |
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Have used Reid & Pederson for years and always pleased with service - office and field staff friendly, punctual and professional. Veta O., Dan R. 06/22/17 |
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This company is a 5 star They do great work, are prompt and friendly. Did a stupendous job and very reasonable. Will always recommend and not use anyone else!! Thanks to the whole family for their business Ryan K. 06/21/17 |
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Great people. They always do great work, and clean up when they are done. Both customer service and technicians are very customer oriented and work to make sure that my drain problems are completely solved. Sandy P., Jose A. 06/21/17 |
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Installed sewer cleanout. Did first class job for the quoted price with great scheduling flexibility. Rico, Mason, and Alfonso were helpful, friendly, knowledgable, and cleaned up thoroughly at finish. Keep me updated all the way. Highly recommend this group!
A year later they sent me a reminder that it was time for a preventive sewer rodding which I easily scheduled and added a rodding of the bathtub/shower line at the same time. They came as scheduled and completed both in a thorough, clean, and timely manner. Still Highly recommend this group! Jose A. 06/21/17 |
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Phone for an emergency - sewer backup at 10am and crew arrived before the promised time of 3pm. They were very professional, clean & neat, knew what to do, and did it. Pricing was very reasonable. Exceeded all expectations by a mile!!! Veta O., Dan R., Ryan K. 06/20/17 |
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Thank you , for coming out and rodding out the kitchen drain. I had another company try to rod out it first since they were there already finishing up some trim big mistake, they failed and they want to charge more money to see with a camera what the problem was, then I remembered I used you guys before and that you guys are very honest and professional !!!! Dave D. 06/19/17 |
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I am giving 5 stars. When there was an error made with the contact number, instead of making excuses and pushing my call to the next day, they did the right thing, had my sink serviced and he did an above and beyond job. I have used them for 15 years and will continue to do so! Ryan K. 06/18/17 |
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Save yourself the trouble of looking for a reputable plumbing company, call R & P! Betty H., Mason B. 06/17/17 |
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I have always used Reid & Pederson and will continue to do so they have never let me down. Sandy P., Ryan R. 06/17/17 |
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The serviceman was very professional, he left the basement clean. Veta O., Dan R. 06/16/17 |
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Excellent service, came quickly and explained everything. This is my second experience with this company, and I recommend them! Sandy P., Jose A. 06/15/17 |
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Excellent service. Pleasant technicians. I always call if I think there is a problem since I live around so many trees! Veta O., Dave D. 06/14/17 |
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(no comment) Ryan K. 06/13/17 |
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(no comment) Sandy P., Ryan R. 06/12/17 |
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Outstanding, fast, thorough, and reasonable service. Highly recommend! Sandy P., Dave D. 06/12/17 |
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My sewer was backing up. I call Reid & Pederson in the morning Betty their service rep. said they would be able to help me and would send someone out between 2-5pm. Betty called me back about 1:50, to inform me service was on its way and they were at my door at 2:00pm. Jose and Josh were very professional and polite. Jose kept me informed about everything that was to be done and what I should do for prevention.Josh cleared out the tree roots and any other debris from the sewer line. Water is flowing very well now. Great price for the service also received a $20.00 discount because of a referral. I will definitely use them again and will refer them. Good team, great job Jose and Josh!! Thank you Reid and Pederson!! Betty H., Jose A. 06/10/17 |
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Our service pro Ryan was very prompt and polite. Very easy to schedule an immediate appointment. Nice people over all to do business with. Would absolutely use them again and will definitely recommend them to our friends!! Veta O., Ryan R. 06/09/17 |
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I was surprised when I was able to call on a Sunday and talk to a person. She took my information, I received a call back within 30 minutes, we arrange an appointment, they showed up as promised took care of the problem. I would definitely call them again. Very professional. Ryan R. 06/08/17 |
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After dealing with Roto-rooter in the past, a friend recommended this company... I should've asked him the first time. I am totally satisfied. From the agent who initially called to set up the appointment, to the next person who called to tell me they were on the way, to the technician named Ryan who did the actual work... The company is run like a well-oiled machine, and the price for rodding my sewer line was a fraction of what I'd paid in the past. I will definitely use them again. Thanks a million!!! Ryan K., Ryan R. 06/07/17 |
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Very positive experience. Technician on time and efficient. Sandy P., Ryan K. 06/07/17 |
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(no comment) Mason B. 06/03/17 |
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Reid and Pederson is awesome! I was having problems with my kitchen drain and needed to have the catch basin cleaned out since it had not been done since 2007. I was able to get a same day appointment; Ryan and it partner took care of the problem right away and got things flowing again. When it comes to plumbing, Reid and Pederson are the best! Ryan K. 05/29/17 |
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(no comment) Betty H., Jose A. 05/27/17 |
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Awesome as always! I've been calling on Reid & Pederson for years! They're always there to help! Fast response and professional! Wouldn't call anyone else! Sandy P., Jose A. 05/27/17 |
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They did very good work and delivered 100% on their estimate Betty H., Jose A. 05/26/17 |
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Not fun to wake up to a blocked and overflowing sewer. They arrived at my house within an hour. Ryan called in the cavalry on a bad situation. Within 2 hours water was flowing and all was clean. The fee was extremely fair and I will continue to use R/P on regular intervals.
Thanks again,
George Michael Ryan K. 05/26/17 |
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Ryan was extremely professional in assessing our plumbing needs. He covered his shoes upon entering our home, which I appreciated. He examined and explained every possible scenario before deciding which was the most effective solution to our problem. Ryan was extremely patient and immediately answered all of our questions. Once he completed the repair, he reexamined his work. I appreciated the call and email prior to the appointment to let us know he was on his way. We were happy with the results and felt the fees were fair. I highly recommend Reid- Pederson Drainage. Ryan R. 05/25/17 |
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Reid & Pederson did a phenomenal job replacing a sewer line that cracked at my house. We called early this morning and they were able to come out just about an hour later. They were extremely courteous, professional, clean and took the time to explain everything they had to do. I would absolutely recommend them! Rhonda S., Ryan R., Mason B. 05/24/17 |
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We have been using Reid & Pederson for several years and have always had excellent service Betty H., Jose A. 05/24/17 |
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Reid and Pederson sent their technicians in a very timely manner. The emailed me a photo of the technician, Ryan, which was a great idea to put me at ease when he arrived. He was effecient, polite and thoughtful. I am very pleased with their excellent service. Sandy P., Ryan R. 05/22/17 |
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Thanks to the entire Reid and Peterson team, from the care and concern of the receptionist, who called me by name from our previous contact with the company, to Dave, our highly efficient, clean, knowledgeable, ON TIME technician. He wore shoe covers, laid thick drop cloths, and was very deferential to our carpets and floors. He put me at ease, as this blockage had never happened to us before and I was unsure what to expect. Now I know why our regular plumber recommended R and P! Thanks so much for fixing this for us. Thanks, Dave. Veta O., Dave D. 05/22/17 |
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Professional, courteous and knowledgable people. I've been using this company for years. They always get the job done, thank you! Betty H., Ryan K. 05/18/17 |
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I had my lateral sewer line lined. Great experience from the office to the estimators to the installers. Best price and no interest payment plan, too. Would highly recommend to anyone who wants to stop worrying about blocked sewer lines. Rhonda S., Kevin W. 05/17/17 |
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I had a clogged kitchen drain. I knew I could count on Reid & Pederson to ease my worries. I was quite pleased with the technician named Ryan. He was prompt and very professional. He is very efficient and knows his profession. I have always been able to count on this company to handle all of my home drain/sewer needs. They are the best! I give them 5 stars!!! Ryan K. 05/16/17 |
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I have Reid-Pederson at my house before, 4 times ,as a matter of fact. This time was just in case. They rodded my sewer line two years ago and I thought it was time to do it again before there where problems. David was right on time , took extra precautions,laying down a tarp, putting cardboard in front of my washer and dryer, and layed a mat down to put his machine on. 45 minutes later he was done .Everything cleaned up and gone. Great job. Great man. Great Company. Dan R., Samantha R. 05/13/17 |
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I was very happy with the service I received from Reid & Peterson. They were very prompt with their services and very nice people. Sandy P., Ryan R. 05/12/17 |
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Timely, neat and fairly priced. Ryan K. 05/12/17 |
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