Reid & Pederson Drainage
1762 S. Dixie Highway , Crete, IL 60417
Phone: (708) 757-9040
Website: www.reid-pederson.com



Reid & Pederson Drainage - Our Reviews

Overall Rating

12825 star rating
(2585 Reviews)
ReviewBuzz
4783 star rating (967 Reviews)
Google
2464 star rating (498 Reviews)
Better Business Bureau
2621 star rating (525 Reviews)
Facebook
2018 star rating (406 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yelp
869 star rating (175 Reviews)
Happy Call
25 star rating (5 Reviews)
Superpages
5 star rating (1 Reviews)
Judy's Book
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reid & Pederson Drainage has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Great job as usual
Ryan R.
11/09/17
 
(no comment)
Jose A.
11/09/17
 
Terrific company!! Ryan was very nice and did a GREAT JOB. I recommend them VERY HIGHLY.
John R., Ryan R.
11/08/17
 
(no comment)
Veta O., Ryan K.
11/08/17
 
Excellent service, skilled workers, always on time, very personable!
Veta O., Dan R.
11/06/17
 
R&P did a fantastic job
Rhonda S., Ryan R.
11/05/17
 
This is an awesome, reasonably priced company!!! I needed my sewer line done ASAP and they came to my rescue!! They also worked in the timeframe I needed so I didn’t have to take a day off work!! The office gal was awesome and the 2 gentlemen who fixed the sewer line were polite and efficient!! I would highly recommend them and will use them again for yearly maintenance!!
Sandy P., Ryan K.
11/05/17
 
(no comment)
Veta O., Jose A.
11/05/17
 
Excellent service, Jose was courteous,professional and explained everything thoroughly .
Jose A.
11/04/17
 
5 stars highly satisfied would recommend to others !!!
John R., Jose A.
11/04/17
 
Have been using the company for years. Always great service and a great job.
Jose A.
11/03/17
 
(no comment)
Sandy P., Jose A.
11/02/17
 
Rodding of my main sewer line and my kitchen sink. Technician very polite and efficient.
Veta O., Ryan R.
11/02/17
 
Great service. The only way I can say it is that R&P should be considered the benchmark of the industry.
Ryan R.
11/01/17
 
I was very pleased with Daniel and the service he provided. He was extremely respectful, diligent and professional!
Veta O., Dan R.
10/31/17
 
Great service. I've used this company since moving to the area around 1999. They have always been professional and knowledgeable as well as being reasonably priced. I have never had a complaint and they have responded to my request in a timely manner and well as working with my schedule. I continue to recommend them to others and so far no complaints. Keep up the great work.
Sandy P., Dave D.
10/30/17
 
Did a great job, friendly staff and got out to do the job the same day!
Ryan K.
10/29/17
 
Great, prompt and asked us if we wanted the senior discount!
Dan R.
10/27/17
 
We recently had a problem with our kitchen sink drain. As always, we call Reid and Pederson and they were out the next day. A first attempt to clean the drain failed because the drain from the sink goes all the way from the back of the house through the basement and out into the front yard where it hooks up with the main drain from the bathrooms. The following day, Reid and Pederson sent out Dave and his assistant with a new machine that uses high pressure water to clean out lines. They were successful and we know have a clean drain. As usual, everyone involved was courteous and professional.
Sandy P., Dave D.
10/27/17
 
What a wonderful experience after trying Roto Rooter!! Although they are from Illinois, they agreed to come help for an addl $30 service charge which was well worth it! Jose could not have been more professional! Shoe covers, a tarp for the kitchen floor, cabinet inside taped with newspaper AND he cleaned everything and wiped down the counter when he was finished for leass than HALF of what roto rooter wanted to charge! I would highly recommend this professional and superb business!
Jose A.
10/27/17
 
This is the first time I have called on the services of Reid & Pederson, from a referral. This was truly the best experience I can remember having with any professional plumber. Ryan R. came out soon after my phone call to rod out our drain. He knew what to look for and how to provide the solution. He new his tools like the back of his hand, and as he was rodding let me know what he was seeing ( or feeling ) .. this developed trust & peace of mind with me. It took him less than an hour to complete the job, and he cleaned the portion of wall by the outside clean-out though it didn't really need it. All of this with a smile and making the job look easy. Most of all, the work was done a a very reasonable price in comparison. This company should be considered the benchmark of the industry.
Ryan R.
10/27/17
 
They were on time, friendly and cleaned everything up. Would definitely recommend them.
Dave D.
10/26/17
 
I am always very happy with their service. I have used them for about 25 years. i just love them.
Ryan R.
10/26/17
 
I have been using Reid & Pederson for over 25 years, I am always completely satisfied. they always good a great job. I just love them. I will never call anyone else. Thanks, Renae *** *****
Ryan R.
10/26/17
 
Kenton began to work as soon as he arrived. He was engaging, courteous, and engaging. He ran the rod into the sewer line to the street numerous times to remove the blockage of the fine tree roots. When finished he cleaned up and disposed of the debris from the rodding. Kenton is an asset to the Reid and Pederson family.
Keaton V.
10/26/17
 

Jose A.
10/26/17
 
Very professional and efficient. I had a positive experience with Ryan; he will make you feel that all will be well in the end -- and it was!
Ryan K.
10/25/17
 
Dave D was very professional and solved the problem. That’s why I’ll always call Reid and Pederson.
Dave D.
10/25/17
 
(No Comment)
Rico G., Dave D.
10/25/17
 
Ryan was SOOOO pleasant and efficient. Explained the situation and what was causing the blockage; got the problem resolved and cleaned up like he wasn't even there! What a great experience
Ryan R.
10/25/17
 
I experienced flooding in my laundry area and called Reid and Pederson. They came right away and ensured that they rodded the lines and no further flooding would be experienced. It was suggested that I get an outside access system. I had them do the dig and they were there on time and did an awesome job! I highly recommend them!
Ryan R.
10/25/17
 
Very professional and most importantly within the provided timeframe. We could not have asked for a better experience.
Samantha R., Jose A.
10/24/17
 
They were friendly and efficient.
Samantha R., Rico G.
10/24/17
 
We have been using Reid and Pederson for our sewer and sump pump maintenance for years. Dan has been servicing us for the past several years and is always extremely courteous. He takes time to explain what is being done and always ensures things are working well before he leaves. Their prices are fair and they are always very dependable.
Dan R.
10/24/17
 
(No Comment)
Rico G., Veta O.
10/24/17
 
Ryan was very courteous, knowledgeable & professional, he had assistant with him that was equally all the above. Ryan puts the "C" customer service he represents the company very well. We would recommend him for future jobs as well as Reid & Pederson
Ryan R.
10/24/17
 

Dave D.
10/23/17
 
The person that came out gave us no information as to what should be done to resolve the problem in the basement. He gave no definite information but kept stating that he would call his supervisor and someone would get back with us. No one ever called back so I feel that we spent $265.00 for nothing.

10/22/17
 
I hit 4 by accident I meant 5!!
Ryan R.
10/21/17
 
The Service was Great Ryan was pleasant and efficient. was in and out fast clean up.
Veta O., Ryan R.
10/21/17
 
We have used Reid and Peterson for routine drainage maintenance. This time we had an additional issue with a drain. Our Service Pro does an excellent job solving the problems, talking and answering any questions we have. Reid and Oederson takes pride in what they do clean and professional work. We will continue to use your service
Jose A.
10/21/17
 
Jose A. was very professional from the time he rang our doorbell, until he wrote out the Work Order, asked if there were any questions, said good bye and left our home. He was very friendly and attentive as he listened to us, about what was wrong. Once he finished listening, Jose focused on our problem, gathered his equipment from the service truck and brought it inside. Jose was very careful as he did so. He had brought down a tarp and some cardboard first, to protect our carpet (in the family room), as well as walls and utility room items. After he began rodding, Jose kept us informed about his progress. When completed completed this assignment, Jose completely cleaned the work area, gathered his equipment and brought it back to the truck. Overall, I was impressed by his work ethic and his attention to our problem, his professionalism and his ability to stay focused on finishing the rodding. JOSE IS AN ASSET TO REID & PEDERSON If I use this company I will ask for him to be assigned to our request. Sincerely, Robert *****
Jose A.
10/20/17
 
On time, reasonable and extremely professional. This is the first time we've used Reid and Pederson and it's safe to say they're our go-to guys for any future work. Highly Recommend!
Veta O., Mason B.
10/20/17
 
We had such bad results with our plumbing. We've had the pipes replaced twice, in 35 yrs. Each time I felt we were being taken advantage of, believe me that feeling was very strong. My neighbor has been using Reid & Pederson through the yrs and I asked for their phone number. Well I'm here to tell you I was blown away with the svc. I worked in customer svc for many yrs the following is what I look for. punctuality, respect, knowledge of the job, explanation of what was done. After a night of worry, Keaton had my full confidence, I did not have that sinking feeling of being taken advantage of. I have passed on the information to my sister, daughter and son. Hope they take my advice, they won't be sorry. The success of a parent is how their children turn out to be, they should be very proud of Keaton, I wish him much success. I Highly recommend this family owned business. Judy Royer
Keaton V.
10/20/17
 
Great service.
Ryan K.
10/18/17
 

Jose A.
10/18/17
 
I had a problem with the kitchen sink and laundry drain backing up whenever I used the washer. Ryan from Reid and Pederson came out and in about an hour everything was flowing nice and clean. Oh yes, they also offer a senior discount.
Ryan K.
10/18/17
 
This, company was very professional. From talking with Betty in the office. Rocco, & Steve. I'm so glad my husband & I went with this company. Thank you !!

10/17/17
 
Needed to get my main sewer line rodded. Ryan, who came to do the work was incredibly informative and professional. He explained what they were doing, and kept me updated on the progress. Many thinks to this company and Ryan in particular for your service!
Ryan K.
10/16/17
 
Great work as always!
Ryan R.
10/16/17
 

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