Pacific Aire - Our Reviews
Overall Rating
(983 Reviews)
(481 Reviews)
(91 Reviews)
(43 Reviews)
(126 Reviews)
(71 Reviews)
(1 Reviews)
(115 Reviews)
(1 Reviews)
(54 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Pacific Aire has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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On Time, very courteous, helpful. Informative about problems and potential solutions. Friendly and knowledgeable Frederick D. 02/03/15 |
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Pacific Aire staff knows their stuff..Thank You 02/03/15 |
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We were very pleased with the thoroughness, professionalism, and integrity, shown by our service technician, Chris Dock. Chris found a serious problem with the ducting from the cold air return to the furnace. He clearly described the problem and documented it with excellent pictures (the unit is in the attic and not easy to access). Chris provided great information on our options and arranged an appointment the next day with their duct specialist. I would happily recommend Pacific Aire and this young technician to other prospective customers, family, and friends. Thanks Chris for a job well done! Dock. 02/03/15 |
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Chris Dock did a great job for us. He exemplifies a conscientious, engaged employee that is committed to great customer service. 02/03/15 |
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Jonathan was extremely helpful and I decided to have him install Utraviolet system for good quality air. Doing so, he cleaned the large metal fan and replaced the air filter. thanks,Bonnie J. 02/02/15 |
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Have to give Mikey five stars for knowledge and professionalism. Mikey took the time to go over and explain his services. Pacific Aire is hands down the best in our county. Big thanks to Mikey A. Mikey A. 01/31/15 |
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Dock was so polite and courteous . He explained everything he was checking As he worked. Very friendly and professional! Best of all, he arrived right on time! Dock. 01/31/15 |
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Pacific Aire technicians are always courteous, professional and friendly. It is obvious that they are well trained an very knowledgable in their field. I would recommend this company to anyone needing heating and air installation or service. 01/31/15 |
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Dock was very professional and communicated with me very well. He was punctual and an overall excellent technician. Pacific aire is lucky to have him as part of their team. Dock. 01/30/15 |
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Jonathan Crockatt of Pacific Aire did a terrific job of explaining my options for improving my HVAC system. He was very respectful and kind, taking plenty of time to get the job done right. Jonathan C. 01/28/15 |
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Johnathan C was very professional an offered me money saving tips that I had not known of. We appreciate the pac aire corporation. 01/28/15 |
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Great Company 01/28/15 |
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The Tech Dock was knowledgeable, friendly and caring about the heating system we have in place. He did show several things that was going wrong with our heating system that we didn't even know about. Dock. 01/27/15 |
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Most of the tech who come to the house are nice and respectful. Dock was cool he made sure that we understood what the condition of our unit was and what we could do to make it more efficient. 01/27/15 |
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It is very rare to encounter a company who's employees know their job as well as Pacific Aire's employees do. Work ethic and communication is difficult to teach and train; however, all of Pacific Aire's employees are amazing. Pacific Aire has never disappointed me in any service appointment. I have been a club member for over 5 years since I bought my home. Always solid service, I will be a customer for life. Jonathan C. 01/26/15 |
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John was very knowledgable, polite and efficient. Was on time and very careful to keep my home clean. John offered several tips to ensure longevity of my system that I appreciated very much.Have found Pacific Aire company to be a great one. Jonathan C. 01/26/15 |
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Jonathan C was great! On time knowledgeable, courteous and clean. Offered me suggestions to help keep my system trouble free. Very pleased with Pac Aire 01/26/15 |
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Frederick was great! He clearly explained the process to me and then executed it in a timely professional manner and advised me of any future needs to the system. He thoroughly inspected my heating and air conditioning systems beyond what I thought it would take. I will definitely ask for him for any future needs.
Bruce Frederick D. 01/24/15 |
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Jonathan C. was very prompt, professional, knowledgeable and friendly. He explained the work necessary to maintain my furnaces and keep the appliances in good shape. He was diligent during his visit and a fine representative for Pacific Aire. Jonathan C. 01/24/15 |
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Jonathan, did a very thorough job on reviewing, testing and cleaning my York home heater. I had several questions regarding my York heater and Jonathan did a very good job in communicating his answers to me. I was pleased that Jonathan was well versed on the York product, even though the company does not sell it today. Jonathan was very polite and was a good salesman on recommending some other items that Pacific Aire has. Jonathan C. 01/21/15 |
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Cudos to Frederick D. 01/21/15 |
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Pacific aire is a good reputable comp. 01/16/15 |
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Jonathan C. did a very proffesional job servicing my furnace. It shows he likes his job, he pays attention on details. Jonathan C. 01/15/15 |
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Doak did a wonderful job today. He could use some more self confidence which I think will come wwith more time pn hoe 01/14/15 |
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I was very pleased with the service Jonathan
C. performed on 01/07/15. I recommend him
highly. 01/14/15 |
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George F from Pacific Aire was friendly, knowledgeable and very thorough. He showed up on time (prior to my work hours - a great convenience for me as I work shift work and most companies have their set time frames and won't work with your schedule). Great experience George F. 01/13/15 |
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George F was fantastic. 01/13/15 |
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Excellent service and great follow up. I recommend Pacific Aire to any property owner who needs a heating system. Our heater works very efficiently and the service plan they offer keeps everything operating perfectly. Mikey A. 01/13/15 |
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Great company. I recommend Pacific Aire for anyone who needs a proper heating system. 01/13/15 |
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John was prompt and efficient. We were please with his good service. Jonathan C. 01/12/15 |
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Jonathan C just completed our yearly service with Pacific Aire, the HVAC we have used for 10 years. We had been experiencing uneven heating throughout the rooms in our home and Jonathan climbed up into the attic and opened and closed dampers until we were satisfied with the results. He had a cheerful, professional, "can do" attitude. Thank you Jonathan. Jonathan C. 01/10/15 |
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Outstanding Service... 01/10/15 |
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Very friendly and super helpful Technician! thanks Johnathan! Jonathan C. 01/09/15 |
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Pricing Scheme is steep. 01/09/15 |
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I was highly impressed by service technician, Dock, from Pacific Aire. He was extremely courteous, friendly and provided a thorough annual servicing for my one-year old heat pump. He also told me about a device that could be added to my condenser unit that would save me money each time the unit went on. With electric consumption being as costly as it is, I really appreciated that it would not only save me immediate costs, but also extend the service life of the condenser. Thank you, Pacific Aire management, for hiring such first-class technicians who are not only highly skilled in their trade but are also kind and caring to their customers. I'm sorry I could only rate Dock a "5-star" employee! Dock. 01/08/15 |
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I have had multiple services provided by Pacific Aire over the last 5 years and each technician performs on above average skill level as well as personal and professional levels. I will never use another company but Pacific Aire for my heating and cooling needs. 01/08/15 |
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Jonathan C., the technician who serviced my furnace and A/C a couple of days ago , was cordial and highly professional in his manner and deportment. This young man is an asset to his company, and an exemplary representative. He revealed an astute grasp of the intricacies of his work and was able to articulate answers to my questions which I thoroughly appreciated. Kathryn T. Jonathan C. 01/07/15 |
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Frederick Deal was my technician. He was very good about explaining everything that he did in his furnace maintenance check. He showed us pictures and gave us a thorough explanation of the condition of our furnace and recommendations for future services. We were very satisfied with his service. Frederick D. 01/03/15 |
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Pacific Aire service is ALWAYS excellent. Jonathan C met their high bar; actually, he exceeded it. He was professional, friendly, and thorough. It was important to him to make sure the job was done correctly. He also wanted me to understand what he was doing, what he was looking for, and why. He patiently and clearly explained everything. He didn't want to leave until he felt confident the problem was resolved. Jonathan takes pride in his work and provides the highest level of customer service. Jonathan C. 12/27/14 |
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Jonathan was professional and did an outstanding job! Friendly and had his smile on at all times! Jonathan C. 12/23/14 |
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Had an issue with my furnace 2 days before Christmas. A quick call to Pacific Aire, and I had an appointment with a tech to stop by my house within the next 4 hours! Not only that, but the tech was available within an hour and before I knew it he was at my doorstep. George F. was my tech and he had me up and running within an hour. Not only that, but he took the time to explain what might have caused it and other maintenance tips. He also took the time to change my air filter and to help clean out the vent.
When I first thought about having to call someone to come check out our furnace a few days before Christmas, I had a pretty dreadful experience pictured in my mind. George was an absolute professional, courteous, and an all around nice guy. He was extremely knowledgeable about heating/cooling systems, and was able to explain everything to me in layman terms. I wish all service technicians who did house calls were just like George!
There is a $79 diagnostic fee for someone to come out to your place plus whatever the cost of any repairs that are required. Very reasonable given how quickly they were available. Highly recommended! George F. 12/23/14 |
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George F. is the best! 12/23/14 |
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On time, Knowledgeable, efficient, courteous, and explained everything in detail. Then made the repair and I had the heat I needed with my safety concerns satisfied. Ryan P. 12/21/14 |
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Pacific Aire installed our central heating system back in 2010. We were and continue to be extremely happy with it. Fredrick Deal was the service technician that serviced our system this year (2014) in preparation for winter. He was very diligent and paid a lot of attention to detail--even going so far as to reseal the plenum with aluminum tape. Definately NOT a "fly-by-night" in and out operation! Frederick D. 12/20/14 |
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Timely and honest service Tech. Jonathan C. 12/18/14 |
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I am very comfortable with the level of service and knowledge provided by your technician. 12/18/14 |
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We are very happy with the service. We recommend you to our friends. 12/17/14 |
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Robert was very pleasant. He went right to work and informed me that my air conditioning unit was working very well. He was very professional. Thank you for such good service. Robert M. 12/16/14 |
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We had an excellent service experience with Robert. He is an asset to your company in that he is very familiar with your products and has. a warm friendly personality. 12/16/14 |
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Jonathan Crockatt was very Professional,Thorough and Was pleasant to have around!All around did an Great Job! Jonathan C. 12/16/14 |
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