Pacific Aire - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Pacific Aire has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Jonathan Crockatt was friendly, went right to work checking out my furnace & explained everything. He also made a call to the office to set up an A/C appointment in 6 months. I appreciate him taking the time to do this. Jonathan C. 03/24/15 |
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Jonathan C. was very friendly and professional. He answered any questions I might have had and explained the new air scrubber now available (too expensive for us right now). It sounds like a very good investment for the future. It was enjoyable chatting with Jonathan. Jonathan C. 03/24/15 |
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Robert was very helpful with educating me on my tune up and how my system works Robert M. 03/23/15 |
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Robert was very helpful with educating me on my tune up and how my system works Robert M. 03/23/15 |
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i have had robert here on my last visit and now, he was great,happy with service Robert M. 03/19/15 |
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Pacific aire hired a great tech in robert, he did a great job on my tune up . Robert M. 03/18/15 |
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Michael was very professional and polite. Michael A. 03/17/15 |
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Michael arrived on time and was prepared. His work was professional and he made several suggestions for an upgrade which I purchased. He and an assistant made the installation without delay and the interruption of my day was at a minimum. I appreciate the Pacific Aire service and it's a relief to tell those telemarketers trying to "check my air" that I have a contract with Pacific Aire. They hang up quickly. Michael A. 03/16/15 |
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Mike (Mikey) was exceptionally friendly and knowledgeable. He was very courteous and knew exactly what he was doing. Of course, that has been true of all other Pacific Aire technicians that have been here for years, but Mikey was exceptional. As I mentioned before, when he was finished, and the problem was fixed, I asked him for his card telling him that I wanted to tell PAire what a fine job he had done, not realizing that he was getting ready to give us his card anyway. PAire should be proud of such fine young men. I hope this finds its way to his personnel file.
Jerry Harman, Thousand Oaks 03/16/15 |
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Michael (Mikey) A. was fast, professional, friendly, and knew exactly what he was doing. I asked him for his card after he found and fixed the problem with our A/C because I wanted to let Pacific Aire know what a great job he had done. I didn't even know at that time that he was going to give me his card anyway. This was on a Saturday and the weather was HOT. He found the problem very quickly and everything is now perfect. Kudos to Michael A. Michael A. 03/14/15 |
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Very happy with Roberts service, very nice young man . Robert M. 03/10/15 |
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Very happy with Roberts service, very nice young man . Robert M. 03/10/15 |
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George and Mike were great: very professional and courteous. They made sure we were aware of everything they were doing and checked in with us regarding the state of our filter, furnace, etc. Michael A., George F. 03/09/15 |
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Every encounter we've had with PA staff has been great. 03/09/15 |
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Robert was great ! Robert M. 03/09/15 |
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This is the first time Iam useing pacific aire ,Robert clean my furance and check out all components , very happy with the service Robert M. 03/07/15 |
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Friendly helpful and willing to explain and go over things. Wasn't fast but thorough and nice to talk to. Would recommend PacAir they have great people. Jonathan C. 03/06/15 |
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Robert was kind and friendly, he did my tune up and even clean my furance with pledge ! Robert M. 03/05/15 |
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I appreciated Roberts work ! Installed kool cap and compresser saver. Robert M. 03/05/15 |
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5 Star Rating George F. 03/05/15 |
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5 Star Rating Jonathan C. 03/04/15 |
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Great service, maybe a little too many confirmation calls 03/04/15 |
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Robert did a great job today! Robert M. 03/04/15 |
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Robert clean my ac unit inside and out, great guy , friendly and very nice. Pac aire hires great people cause there a great company ! Robert M. 03/03/15 |
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Robert showed be the benefits of a surge protector and I got one from pacific aire.....great company and great tech! Robert M. 03/03/15 |
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Robert is a great tech , Pac aire is a great company,i have been in business with them for years !!!!! Robert M. 03/03/15 |
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Robert clean my condenser unit inside and out when he came and did our a/c tune, very nice and friendly person, pacific aire hires great people ! Robert M. 03/03/15 |
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This is a very professional company. Their Service Technician, Frederick, conducted an extremely thorough inspection of our furnace system. I have done hundreds of S&H inspections in my career as an Industrial Hygienist. I rate Frederick's inspection A ! Frederick D. 03/02/15 |
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Your Service Technician, Frederick, was very knowledgeable and professional. He conducted the most thorough inspection I have ever had of my Furnace system. He presented an array of options for improving/fixing the system. A+ work! 03/02/15 |
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Robert Molina was very knowledgeable and explained what was done. Very happy with the service Robert M. 02/27/15 |
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Great Service Robert M. 02/26/15 |
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Robert and Mike took care of me and my duct work, great price.I have been with Pac aire for years !!! Good company !!!!! Robert M., Mike M. 02/25/15 |
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Robert and Mike took care of me and my duct work, great price.I have been with Pac aire for years !!! Good company !!!!! Robert M., Mike M. 02/25/15 |
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Mike and Robert where great 02/25/15 |
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We have been customers of Pacific Aire for many years now. The last couple of times, Frederick Deal has been our Service Professional. I would just like to say that he is a very friendly young man. He seems interested in his customers and is very good at answering any questions they may have. We look forward to having him in our home in the future to service our furnace and a/c units. I would highly recommend him and Pacific Aire to others who may need professional, quality service. Frederick D. 02/24/15 |
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My Bryant furnace is now 15 years old & thanks to Pacific Aire's maintenance program, it faithfully keeps purring away. The office staff calls every 6 months to schedule a routine check and I've not been disappointed with their well-trained technicians. Robert Molina serviced the unit yesterday and, like others in the past, informed me of his inspection results. Great company& service. Robert M. 02/24/15 |
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Mr. Crockatt was excellent. He explained what additional work needed to be done, and performed it very carefully. He was also very personable and a pleasure to work with. Jonathan C. 02/23/15 |
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Jonathan was on time and explained what he was doing at each step of the checkup. He offered an option for a future installation when I am ready. 02/22/15 |
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Jonathan was on time. Very knowledgeable and did a great job checking the heater on a routine maintenance check. 02/19/15 |
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Robert came, ahead of the scheduled time, and proceeded to perform the semi-annual maintenance. He was personable, friendly, and to the point - no extraneous conversation that had nothing to do with his job at my house. He performed the pertinent maintenance checks and then recommended a cover for the compressor unit (keeps leaves/debris from collecting within the unit). That made sense so he cleaned out the unit, installed the lid and checked it out so I could see that it was functioning properly. A few signatures on the iPad & a check from me to pay for the lid and he was on his way -- after saying goodbye to a happy and satisfied customer! Robert M. 02/19/15 |
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Jonathan C. was professional, courteous, informative, knowledgeable and efficient during the maintenance call at my home. Pacific Aire installed my heater years ago. They must be doing something right- not only is my heater still great, but Jonathan C. spoke highly and appreciatively of his employer and career. Even the office personel reflected sincerity and appreciation for the customer. Great team! 02/19/15 |
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Jonathan is very professional ,knowledgeable nice, friendly , he answered all questions we had. will be very glad to have him return to service our system in the future. Jonathan C. 02/18/15 |
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Your tech is highly skilled and knowledgable 02/18/15 |
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Jonathan C. is the most courteous, informative and thorough service technican I have ever had in my house. I appreciated his keeping me informed of all he was doing. He was very polite in answering all the questions I had, which were only one or two. We had a very nice conversation. I like the asking questions about my concerns and the time he took getting to know each other. I signed up for the Prestige membership and would like Jonathan as my service tech. for each visit.
I am very happy I called PacificAire. Jonathan C. 02/18/15 |
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Jonathan is a wonderful asset to PacAire. Very kind and courteous. Seems very competent with all aspects of his job. Enjoyed him coming into my home! 02/12/15 |
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The rep Ryan did his job in a professional manner. He was polite, cautious and not pushy. Nice to see a clean cut gentleman who one is not uneasy about letting him in our home. Your company can be proud of this young man. Ryan P. 02/12/15 |
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Jonathan Crockatt serviced my heating system. Very knowledgeable, friendly, answered all my questions and cleaned up (even vacuumed!) area before he left! Would love to have him service my unit next year! Jonathan C. 02/10/15 |
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Mike was a very professional technician. He clearly explained how my heating system was operating & what I could expect in the future. 02/09/15 |
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Mikey A. Was here on time, was neat, clean, and personable, explained what an why he was going to do each task, and explained and showed what parts he was going to recommend and why. He actually cared about his servicecand product, and it showed. I would recommend him and his performance to anyone needing service on theit A/C or Heating unit. Mikey A. 02/07/15 |
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My service technician was Mikey. Very friendly & outgoing. He was a real PRO! He explained exactly what condition my 10 year old furnace was in & what I could expect over the next few years.
I have my furnace serviced every year by Pacific Aire & I will continue to do so. I know my furnace is in tip top condition! Mikey A. 02/05/15 |
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