MacFarlane Energy - Our Reviews
Overall Rating
(1083 Reviews)
(89 Reviews)
(360 Reviews)
(191 Reviews)
(2 Reviews)
(225 Reviews)
(88 Reviews)
(20 Reviews)
(107 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period MacFarlane Energy has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Our annual maintenance was done very professionally. Roger D. 02/07/16 |
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I had a positive experience with MacFarlane Energy. Their technician (******) dealt with a difficult furnace problem. Dennis C. 02/07/16 |
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MacFarlane Energy is the best. 02/07/16 |
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David arrived on time and quickly diagnosed the problem and fixed it. Thank you David. David C. 02/07/16 |
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MacFarlane has been taking care of us for decades. They're great--we highly recommend them. We use them for service as well as oil delivery. They have handled everything, including replacing an ancient boiler and oil burner. Once they even lent us an electric water heater when we had to turn off the burner during chimney repairs. David C. 02/06/16 |
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MacFarlane is the type of business that you trust and know that they will always be there when you need them. Courteous, prompt and efficient are the three words that come to mind to describe MacFarlane. 02/06/16 |
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Great service ,came right out and fixed gas heating system problem. Allen S. 02/05/16 |
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Dennis C., the service technician from MacFarlane was extremely helpful. He did a thorough examination of our furnace and was very patient answering all our questions explaining the function of each part. Not to mention that he had to drive back to our house twice under a severe snow storm to make sure that our tune up and survey were done the same day.
Great job, thank you Dennis! Dennis C. 02/05/16 |
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Serviceman was dispatched asap and did his job in a courteous and efficient manner. He explained what he had done to repair the problem before he left
I was very happy with the process from beginning to end. 02/05/16 |
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Rob has been taking care of the heating system in my house for many years. I feel very lucky to have someone
who is so knowledgeable , excellent at his work, very
professional and kind. I would recommend MacFarlane
Energy to anyone looking for an excellent heating company Rob M. 02/05/16 |
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Did a great job and I would recommend MacFarlane. David C. 02/05/16 |
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very happy with all of you! service is # 1 billing is awesome !! I would recommend MacFarland Oil!!! 02/01/16 |
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Mike M. came to my house to service my system. I have had him in the past and hope I continue to get him!!!!!! He has a kind way about him, and he was really nice to my dog!! big points for that Mike! I had a few questions about my ducts etc and he answered all my questions with confidence!! Thanks Mike M Mike M. 01/28/16 |
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You have serviced our heating system for the last 15 years and you have been excellent. Unfortuatey this last visit was not up to the usual standard 01/28/16 |
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**** of MacFarland Energy is a top service pro. We had a problem with our furnace and as late in the day as it was, **** arrived promptly within the half hour.Our problem was fixed quickly and expertly. We can't say enough for ****'s excellent service. MacFarland Energy is a first class company. Mike M. 01/28/16 |
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**** ** of MacFarlane Energy is the perfect Service Pro. We had a problem with our furnace and even tho it was late in the day, he arrived promptly. His repairs were expertly done. We were very impressed with ****. MacFarlane Energy is a great company. Mike M. 01/28/16 |
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Rich L was outstanding in all aspects; super-professional, very friendly, courteous and extremely thorough in his work. A fantastic person and a great asset to the entire MacFarlane Energy team. Most, most highly recommended. A++++ Rich L. 01/28/16 |
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Placed a call with no heat and hot water. Within an hour the service technician came and it seems as though everything was running within the next hour. Very satisfied with the efficiency and the timeliness of the call. Wayne S. 01/27/16 |
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Placed a call with no heat and hot water. Within an hour the service technician came and it seems as though everything was running within the next hour. Very satisfied with the efficiency and the timeliness of the call. Wayne S. 01/27/16 |
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Our furnace went out on the coldest day of the year and at night. Jason came to our house and quickly figured out what the problem was and soon our house was cozy and warm again. He was so professional and polite and neat and made me very happy we are MacFarlane customers. Thank you Jason...Great job! Jason S. 01/27/16 |
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I am very pleased with the service I receive from MacFarlane Energy. I recently had the yearly cleaning of my oil burner, and it was a pleasure dealing with them. The service person, ****** was very thorough, and answered all my questions. Roger D. 01/27/16 |
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Two technicians came. They resoloved the issued, but it seemed to take too long for the problem. (A half day!) 01/27/16 |
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Great job by a very competent person/ 01/27/16 |
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Will came to my house very fast and knew exactly what the problem was by bring in the part that needed to be replaced. He did the repair very rapidly. It was a pleasure to meet such a competent and pleasant person. William P. 01/27/16 |
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Roger is an excellent and courteous technician. He is a valuable asset and a wonderful representation of the MacFarlane Energy
family. I would highly recommend MacFarlane Energy to any of my friends and neighbors Roger D. 01/27/16 |
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Ron came promptly and got the furnace up and running in no time. Highly recommend MacFarlane. Rob M. 01/27/16 |
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Very knowledgeable and excellent work. David C. 01/26/16 |
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the first cold spell we had our furnace stopped working. called and dennis came right down and fixed it--within a couple of hours--can't ask for better service than that!!! Dennis C. 01/26/16 |
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Great service ,came right out and fixed gas heating system problem. Dennis C. 01/26/16 |
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I recently had a service call from my oil company MacFarlane Energy. The service techs name was ****** * and he was extremely efficient and prompt. They arrived well within the timeline they promised and ****** had the problem fixed in no time at all. He was a pleasure to deal with and I would always recommend MacFarlane for courteous and prompt service. In all the years of using MacFarlane we have never been anything other than very happy with them. Dennis C. 01/26/16 |
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MacFarlane has been nothing but professional and courteous. We switched from another oil company which had a bunch of "if's and but's" and hidden fees. Service professionals and delivery guy (DAVE) have always been on very prompt in answering any questions and explaining. We are really happy and would recommend MacFarlane energy. William P. 01/26/16 |
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I was very pleased with how fast they were able to send a technician to resolve my problem with the burner. He was very polite and helpful and was able to get the burner running while he was here. Mark D. 01/26/16 |
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Dennis C was great. We had no oil in our tank and he came and fixed everything with a smile. Dennis C. 01/24/16 |
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Very Pleased with work and the very knowledgeable Technician Thomas R. 01/23/16 |
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Serviceman was polite and informative. My heat runs better than ever. Wayne S. 01/23/16 |
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Rich came on time, did his work professionally was pleasant and helpful. i assume that the work he did will serve us well throughout this heating season ! Rich L. 01/22/16 |
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Dennis C provided excellent service in a professional manner. He answered all questions, provided helpful information, and assisted with setting our automatic thermostat. Dennis C. 01/22/16 |
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Nate did a good job servicing my boiler. William P. 01/22/16 |
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Wayne came to our house at 10pm on a Saturday night and helped us get our heat and hot water back. He was polite, knowledgable and extremely thorough. Wayne S. 01/18/16 |
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Very impressed with his service in 2 locations William P. 01/13/16 |
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**** * at MacFarlane was great. He was helpful and helped explain the system and how it worked. MacFarlane is also a great company. They make everything very easy and are fair to the customer. Mike M. 01/13/16 |
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I like the Macfarlane hope the prices stay competive with other oil companies 01/13/16 |
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My only minor complaint would be that the timing is usually off with the service calls, but still incredibly happy all around. 01/12/16 |
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We've had Dan, Richie, and a few other great guys help us out over the past year in our new home. They were all amazing! Over the top friendly, and very patient with our lack of knowledge with our furnace. Every time I call I am greeted by someone nice, and it stretches out through the whole company. We have been so pleased with MacFarlane, and have no plans on going elsewhere! Great prices too! We highly recommend them! Daniel D. 01/12/16 |
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The team at MacFarlane Energy is great. Very responsive and quickly resolved the issues occurring with my heating system. My field tech, Mike M was a pleasure to deal with and explained the issue and the fix for my system in an easy to understand way. Mike M. 01/12/16 |
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****** * arrived on time and was able to repair my furnace. Darren C. 01/12/16 |
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Dennis worked very hard to bring the heating system up to snuff. He was very thorough and explained everything that he was doing and why. Dennis C. 01/10/16 |
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Prompt service response and knowledgeable and efficient tech - thanks for fixing the heat Mike M! Mike M. 01/09/16 |
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Mark delivered great service . He was very friendly and completed his job in a professional manner. 01/07/16 |
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service was on time and service man was efficient and informative. 01/07/16 |
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