Gene's Refrigeration - Our Reviews
Overall Rating
(522 Reviews)
(93 Reviews)
(242 Reviews)
(29 Reviews)
(70 Reviews)
(69 Reviews)
(12 Reviews)
(7 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Gene's Refrigeration has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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(no comment) Rich A. 05/11/16 |
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Rich A. was a fantastic help in getting everything ready for my daughter's house to sell! Excellent, proficient, knowledgeable service! We will definitely refer him to our friends and family and will be using him for further service needs in the future. Glad he was recommended to us. Rich A. 05/10/16 |
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Chris did a very excellent job on the equipment and answer all my questions. He provided me some good advise. Chris M. 05/05/16 |
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We have great service every time we need you. Rich A IS a fantastic service guy and explains everythi,g to us. Great job! Rich A. 05/05/16 |
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osh B did a great job checking my A/C. Josh B. 05/04/16 |
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Chris did a fine job. Explained things to me, was very helpful. Chris M. 05/04/16 |
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We have worked with Gene's for over 15 years and always feel comfortable when Rich is coming to service our furnace and air conditioner. He is very knowledgable, has great customer service skills and explains everything in a clear manner. Thanks Rich and Gene's. Rich A. 05/04/16 |
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Excellence with expertise and efficiency. Josh B. 05/02/16 |
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Josh was professional, polite, courteous and listened when I was informing him about what conditions I was experiencing with the furnace. Josh B. 05/02/16 |
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I've been a customer of Gene's Refrigeration for many years. Their entire staff is professional, helpful, and kind. Matt T. 04/30/16 |
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Rich A did a very good job on checking my heating and cooling system. He answered all my questions and was very professional. Rich A. 04/29/16 |
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Matt from Gene's Refrigeration was very efficient, courteous and friendly. We have always been pleased with Gene's Refrigeration Matt T. 04/28/16 |
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Josh is always prompt and polite. He's friendly and does what needs to be done. I ask for him whenever I need service. Josh B. 04/27/16 |
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(no comment) Chris M. 04/26/16 |
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Josh was professional, friendly and performed air conditioning maintenance quickly and efficiently Josh B. 04/26/16 |
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We use Gene's Refrigeration service for all our heating & cooling needs. Josh was here today for spring maintenance listened to my concerns and addresses each one before he left. He is always wonderful to work with and a pleasure. Josh B. 04/25/16 |
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Chris always does a great job ......he makes sure everything is in good working condition....Thanks again Chris .... Chris M. 04/23/16 |
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Rich A. came today for the yearly maintenance visit on my air conditioner. He did an excellent job of explaining what he was doing and gave me some information that will prevent the mice from making a nest in the unit next winter! Thanks, Rich, for being polite and answering my questions in an easy to understand manner. You are a great technician! Rich A. 04/22/16 |
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Richard A. MADE A SERVICE CALL 4/22/16 and made a very good impression on me. He confirmed what i was afraid of. The air cond. is 16 years and after he tested it out while i watched and we talked about things i ordered a new unit. Dan A. 04/22/16 |
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I recommend Gene's Refrigeration to everyone. They've been reliable, honest and efficient. After having them repair my furnace (not one they installed) I was impressed enough to purchase a three year service contract for furnace, air and plumbing... and believe it was money well spent. When called they respond with a quick appointment. They call before they arrive and let you know who the service specialist will be. The servicemen have all been courteous and very experienced in the work they are here to do. Gene's is a company I'm happy to be doing business with. Josh B. 04/21/16 |
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I recommend Gene's Refrigeration to everyone. They've been reliable, honest and efficient. After having them repair my furnace (not one they installed) I was impressed enough to purchase a three year service contract for furnace, air and plumbing... and believe it was money well spent. When called they respond with a quick appointment. They call before they arrive and let you know who the service specialist will be. The servicemen have all been courteous and very experienced in the work they are here to do. Gene's is a company I'm happy to be doing business with. Josh B. 04/21/16 |
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The purpose of my email is to recognize Service Technician, Christopher Mong. When I receive outstanding service I feel it is important to take to acknowledge. Outstanding customer service is not that common today! Chris provides outstanding service and demonstrated knowledge; I appreciate his dedication to his craft and is honest approach. Chris has continually provided consistent and reliable service to my home and family. Please take time out to recognize his qualities that others within your organization should strive to achieve. From one professional to another; thank you! Rich Janis A loyal Gene’s customer since 1995 Chris M. 04/20/16 |
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Great service today ! Rich came in our home and did a pre-season A/C inspection and was very informative on what may need fixing and what was running well. I will continue to use this company for our HVAC needs. Rich A. 04/20/16 |
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We have been using Gene's for all of our HVAC needs for several years. This Excellent review is for Rich. He is extremely professional, friendly, and thorough, and even more importantly, he explains things in non-technical terms so I can make the best decision on repairs. All of the technicians I have worked with at Gene's are fantastic! Thank you! Rich A. 04/20/16 |
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He was very polite & helpful. He explained everything so I could understand. I would like to have him every time. Very helpful. Chris M. 04/19/16 |
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We have always been very pleased with the promptness and quality of service for HVAC and plumbing with Gene's. Chris M. 04/16/16 |
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I am very pleased with the wonderful service the whole team showed. My technician was Chris and he was so great and on time. He is courteous and knowledgeable and made my experience pleasant. I dealt with Shannon in the office and her ability to get me help quickly was awesome. Thank you so much Genes Refridgeration! Chris M. 04/15/16 |
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My experience is very positive based on great service for many years. Our current technician, Chris Mong, is the best I have ever known. The company is truly "the best of the best". Chris M. 04/15/16 |
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Best company we have ever dealt with by far. Gene's staff are always knowledgeable and considerate and go that "extra mile" that separates average from outstanding. A good example is technician Josh B. When at our home inspecting our heating and AC, Josh B. took it upon himself to check out our 11 year old hot water heater. And boy are we glad he did! The unit was ready to go at any time and we never wanted to go through that again for sure. Josh B. then arranged for a new American made replacement heater that he would be installing himself only 5 days later. We couldn't ask for any better service than that, and we plan to be Gene's customers for life! Thanks Josh B. and Gene's. Josh B. 04/15/16 |
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Josh was great! He arrived right on time, and completed the job thoroughly and efficiently. Very pleased! Josh B. 04/15/16 |
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We were very pleased with Josh's work and quick thinking in finding where the noise was coming from in our laundry room. It had nothing to do with our furnace, but with our steam shower next door. He not only honed in on right away but moved the cats litter box to get to the problem. That is far and beyond the call of duty. We felt pretty silly thinking it was the furnace making a high pitch whistle and a low pitch moan, but doesn't matter its fixed. Thanks for getting out to our house so soon after our call. Sincerely' Bill and Posey masonis Josh B. 04/12/16 |
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We have had several major issues, since getting our system in 2009. The techs are great, we always request Josh B. when possible! The Excellence rating is for Josh B. and the Tech Dept. We are disappointed in the Carrier product and are scheduled for yet another issue to be fixed. Josh B. 04/11/16 |
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