Gene's Refrigeration - Our Reviews
Overall Rating
(522 Reviews)
(93 Reviews)
(242 Reviews)
(29 Reviews)
(70 Reviews)
(69 Reviews)
(12 Reviews)
(7 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Gene's Refrigeration has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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He was very knowledgeable, suggested ways of performing his tasks , helping me to choose . very congenial. I will use your company again in my other properties!!! Thank you and merry Christmas Josh B. 12/16/16 |
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He was very knowledgeable, suggested ways of performing his tasks , helping me to choose . very congenial. I will use your company again in my other properties!!! Thank you and merry Christmas Josh B. 12/16/16 |
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I called Gene's because I had waited for 4 days for a competitor who had previously serviced my system to call me back. Gene's were out the same day I called. Matt T. came out and reviewed my situation and told me exactly what I needed to fix the problem. I was impressed with his knowledge and professionalism. I will certainly keep them in mind the next time I need service. Matt T. 12/16/16 |
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Prompt, Courteous, informative. Rich A. 12/16/16 |
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its always a pleasure to have Matt come to service our furnace and air conditioner he does a great job and I enjoy talking to him.
Don Kessler Matt T. 12/15/16 |
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We have had Gene's Refrigeration service our furnace and AC units since before 2009. We are very pleased with the entire company and have had Rich A. as our service technician. He came out and performed our annual maintenance check, he also suggested the option of converting our UV lights to GPA (which never need expensive replacement bulbs) for disinfection. He also suggested a clear trap filter because ours is solid white tubing. Both suggestions are options we are looking into having added to our next service check. These suggestions were made because he was listening to me talk about how we have asthma and the security we feel the disinfection has added to the health of our home. He listens and cares. Thank you for the great job done and a few new options I didn't know were out there! Thanks! Rich A. 12/12/16 |
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We want you to know that your truck Matt was friendly and efficient when he checked our furnace&air constitution.he has been to our home three times and look forward to have him come again Len Lucy decker Chris M. 12/11/16 |
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Matt did an excellent job of servicing our furnace and reviewing what he had done. Good customer service. Matt T. 12/08/16 |
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Rich Anthony from Gene's Refrigeration came for a service call today. He was personable, knowledgeable, and very efficient. Rich has been to our residence many times for service calls, and he has always performed in an outstanding manner. We appreciate his attention to detail, technical expertise, and superior communication skills. Thank you!!! Rich A. 12/07/16 |
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I am very pleased with the service I receive from Gene's. Matthew Tolliver was here yesterday; his service was timely, professional and well done. i have found these qualities to be shared by all the service men. Matt T. 12/07/16 |
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Rich Anthony just serviced our fuel oil furnace and did a fantastic job.
He was very neat and the service time was very fast.
I will definitely continue using Gene's in the future. Rich A. 12/07/16 |
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Great communicators, easy to reach on phone anytime, receipts and payments on line, great tracking, enjoy honesty of workers. Rich A. 12/07/16 |
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On the coldest November day our furnace went out! he came within an hour and cleaned it. Heat came on he explained it all. We would call again in a minute! Rich A. 12/06/16 |
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We highly recommend Josh Baisden for any HVAC service!
We have been specifically requesting Josh for our fall furnace inspections/service and our spring air conditioner inspections/service for years. Josh is extremely professional and social and makes the service appointments a pleasure to experience. He is extremely competent and knowledgeable and has always gone above and beyond expectations. Josh B. 12/06/16 |
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The Field service technician the came to my home was very knowledgeable and took his time to explain working of my furance and AC unit.
Thanks Matt T. 12/06/16 |
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It was time again to get my furnace check-up. I called Gene's because I have a maintenance agreement with them (great choice for anyone interested). I received a call telling me that Rich A. was on his way and about 5 minutes a smiling Rich was at my door. Not only did he do the maintenance but he found and fixed an annoying rattle in the duct work. Thanks Rich A. Rich A. 12/02/16 |
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Cody showed up after a PEX plumbing manifold inlet failed and flooded all three floors of our house. He quickly identified the issue after hours and working all day before coming out. He fixed the issue the next day. He also went around the house with me and helped me find other issues to help prevent another flooding issue. He also talked with my home warranty adjuster for the quote. Cody C. 12/02/16 |
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(no comment) Rich A. 12/01/16 |
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Cody has always been an excellent service provider and I would definitely recommend him. Cannot say enough good things about is service. Cody C. 11/27/16 |
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your service was great. your service tech rich anthony was very good. i would recommend you to anyone. thank you tom Rich A. 11/25/16 |
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We have been with Gene's for many many years. They have done a good job and we had a new system put in 7 years ago. We have been pleased with it! We always now ask for Richard since he does such a great job. He is knowledgeable and always explains things so we understand our system. Very good technicn. Rich A. 11/23/16 |
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(no comment) Rich A. 11/22/16 |
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The service I received was excellent!!! My service rep did a great job. Very professional and explained everything he did. I like being on the maintenance program. I would highly recommend Gene's Refrigeration. Rich A. 11/20/16 |
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Chris M. always does a great job when he is here. Chris M. 11/19/16 |
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Rich did a very good job. He was on-time and answered all of my questions. Rich A. 11/18/16 |
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Rich was here to inspect our furnace, He changed the filters and checked everything out. He, as always, did an exceptional job. He was neat with all that he did and he left with our feeling that everything had been done correctly and efficiently. Rich A. 11/17/16 |
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Seems there is a glitch in the system as it would not allow me to post a review. So I will do it here....Rich Anthony (of Gene's Refrigeration) is an amazing technician who is very professional and knowledgeable. We encountered an issue with our top of the line Carrier and Rich replaced all the parts in a very timely and professional manner while explaining what the issues were. We are very pleased with his service and would certainly recommend without hesitation. Chris M. 11/16/16 |
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The technician Rich Anthony did an excellent job. He was prompt and courteous. Answered all my questions. I highly recommend this tech and also the company. I would rate this service a 5. Rich A. 11/16/16 |
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Chris came out to check my furnace. He wore the booties to protect my carpet and he was very kind, sweet and knowledgeable. Chris M. 11/15/16 |
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Very professional first rate service in all regards. Have been a Gene's customer for 13 years!! Recent service top notch as usual! Chris M. 11/15/16 |
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Josh was very helpful in taking care of our heating needs and I would defiantly recommend him to friends and family. Josh B. 11/14/16 |
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Rich Anthony just left our home, very professional and courteous. Identified a wire connection issue that was previously diagnosed as a "inoperable condition" which was incorrect. Thanks to Rich, quick fix! Highly recommend Gene's Refrigeration and Rich! Rich A. 11/14/16 |
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Very professional Matt T. 11/13/16 |
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Very professional and courteous. Technician arrived on-time and explained every detail of his work including readings, tolerances, etc. Invoice was electronically tracked and submitted to email account for record keeping purposes. I have been a customer of Gene's for a long time. Rich A. 11/11/16 |
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We knew we needed a complete overhaul of our system. Keith T. worked with us to find the right system with the right price. The installation actually took 2 days because of our work schedules, but everyone was very professional and courteous. Thanks Gene's! Keith T. 11/10/16 |
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(no comment) Matt T. 11/09/16 |
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Rich has done a great job servicing our A/C and Furnace for several years now which is exactly why I trust Gene's Refrigeration. Rich is polite and professional and gets the job done. I highly recommend this company to serve you. Rich A. 11/09/16 |
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Gene's Refrigeration is very trustworthy and experienced. Ask for Chris M. Excellent example of the company's experience level Chris M. 11/07/16 |
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Been Using Gene's for years and our technician is Chris and he does a fantastic job. I don't use anyone else to service my unit. Chris M. 11/06/16 |
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(no comment) Rich A. 11/05/16 |
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The technician was very thorough and professional. Rich A. 11/04/16 |
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Richard Anthony came to my home to service my furnace. He was very polite and friendly. He answered all my questions and was patient. I have used Gene's for 20 years and found Rich to be the best and nicest service technician ever. Gene's needs to recognize Rich for great work. Thank you Rich!! Rich A. 11/02/16 |
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It was simply a repair call and I ended up needing a new furnace. Rich was extremely professional and knowledgeable about the various options I needed to select for the new furnace. I felt completely satisfied with my purchase when Rich left. For the past five years I have relied on Gene’s Refrigeration for maintenance on heating, air conditioning and sump pumps. I completely trust their service and recommendations. Rich A. 11/02/16 |
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Josh did an inspection on my furnace. He explained everything in a way that I could understand. I was very pleased and impressed with his work and politeness. I would be happy to recommend Gene's to my friend and neighbors. Thank you Josh B. 10/26/16 |
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Josh is a very polite young man and I was very satified with the inspection that he provided on my furnace. Thank you. Josh B. 10/26/16 |
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Good job Chris. He explained to me what he was checking and why. Chris M. 10/22/16 |
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Always professional and extremely trustworthy. Would not consider using anyone else. Rich A. 10/21/16 |
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Professional and excellent service! Matt T. 10/21/16 |
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Josh B. was very courteous and prompt. He quickly tuned up our Carrier system checking pressures, burners, blower amp draw, changed the filter, and even cleaned/tuned the burner on our water heater. He answered all my questions and showed us how to use various features on the Carrier system we didn't know. He cleaned up after himself thoroughly. Josh B. 10/19/16 |
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When nobody else would come to my house during a furnace outage in the winter, Gene's came out and got my furnace working. I have used his services exclusively since then and have been exceptionally happy with all the work performed. His techs are all professional and very courteous. Thank you , Gene's , for being my service company for these many years. Josh B. 10/19/16 |
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