Eric Smock Heating & Air Conditioning, Inc.
9639 Doctor Perry Rd. , Ijamsville, MD 21754
Phone: 3018318288
Website: www.ericsmockhvac.com/



Eric Smock Heating & Air Conditioning, Inc. - Our Reviews

Overall Rating

5065 star rating
(1016 Reviews)
Google
2514 star rating (504 Reviews)
Better Business Bureau
768 star rating (155 Reviews)
ReviewBuzz
999 star rating (200 Reviews)
Facebook
634 star rating (127 Reviews)
Judy's Book
55 star rating (11 Reviews)
Yelp
90 star rating (18 Reviews)
Happy Call
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Eric Smock Heating & Air Conditioning, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


no comment
Installers ..
04/19/21
 
Always A very professional team and explain all the facets of the AC and furnace. Thank you.
Doug V.
04/19/21
 
no comment
Dan C.
04/16/21
 
Tony was on time and pleasant. He performed regular maintenance on our AC system. Very professional and did a great job.
Tony D.
04/16/21
 
Tony was on time and checked our HVAC system thoroughly. He was professional and provided great service!
Tony D.
04/16/21
 
Great mechanics, professional and timely.
Dan C.
04/15/21
 
Dan was friendly, professional, and efficient. I would be glad to him to do work for us again.
Dan C.
04/15/21
 
Always get excellent service with Eric Smock Heating & Air Conditioning, Inc. I have been a customer since 2008, when they install my two new units, and have had maintenance twice a year ever since. Staff always professional, available and helpful. YES to a 5 star rating.....
Dan C.
04/14/21
 
no comment
Tony D.
04/13/21
 
no comment
Tony D.
04/13/21
 
Fantastic! I called five (yes five) companies to give a quote. Eric Smock was my fifth. Why? I have no idea and I would have used them sooner. I had my idea for a split system. All other companies attempted to upsell or divert my idea to an entirely different and far more expensive route. Not this team. They saw what I needed. Offered three different solutions and got the quotes back the same day. I financed right then. Their professionalism shines through every person you speak with. Thanks guys! Finally a comfortable basement.
Installers ..
04/13/21
 
Entire process in having my new HVAC system installed was very quick and easy. Service technicians were courteous. The office staff sends numerous emails and phone calls when an appointment needs to made or has been scheduled. Very professional company. I would highly recommend Eric Smock Heating and Air Conditioning to anyone considering updating their current HVAC system to save money on their energy costs.
Dan C.
04/13/21
 
O.K .
Kevin M.
04/13/21
 
no comment
Dan C.
04/13/21
 
Smock’s installation crew did an exceptional job. They worked very efficiently, did very neat work, and cleaned up well. Additionally, they treated our property as if it were theirs. They put tarps on the floor around work area and throughout the walkway. They wore booties on their feet to avoid tracking outside debris inside. In unpacking the inside air handler, they noticed several small dents on the cabinet. On their own initiative, they contacted Trane rep and arrangements were made to get a replacement unit to my home in very short order. Not may contractors would do that – again, they treated my property as if it were theirs. After all, isn’t that what we are seeking in selecting a credible contractor. Very admirable! Highly recommend Smock Heating and Cooling.
Installers ..
04/12/21
 
Tony did a great job as always.
Tony D.
04/12/21
 
I have been doing business with Eric Smock for five years. They come on time. They call before they come. They are courteous and efficient and friendly. I am pleased to do business with them.
Dan C.
04/12/21
 
I am always pleased with the service I receive from Smock HVAC. They provide excellent service for a competitive price. Dan was the technician that performed my seasonal maintenance, and he was professional, curteous and very competent. Thank you.
Dan C.
04/09/21
 
Just had a maintenance check visit. Jim was excellent and informative. A by me.
Jim W.
04/09/21
 
I thought Jim W. was informative, considerate, and thorough in inspecting my HVAC system.
Jim W.
04/09/21
 
no comment
Jim W.
04/08/21
 
Hello, Just want to thank Dan Cox for an excellent spring visit. I had a few things that Dan recommended to be done. Knowing Dan from where he came to my work and preformed our service there. When I retired, I call Eric Smock for my service at my house. Dan took the time to explain what need to be done and why. I moved forward and had him do the work. I was very pleased with Dan knowledge and how he explained what he was doing. I would give Dan the highest rating which was the same I gave him at my office. I have highly recommended Eric Smock to two of my family members and they are now new customers to your company. It is very hard to fine good and knowledgeable people to do your work. I thank you all.
Dan C.
04/08/21
 
Eric Smock Heating and Air is an outstanding company!! I just had my spring check-up with Jim. Jim is also outstanding! Very informative and knowledgeable; Jim explained many features of my unit and ways that I can help myself avoid service calls. As I have said before, this company is highly rated and recommended in my books. We are very happy with our new Trane furnace and A/C system.
Jim W.
04/08/21
 
They will post it in 5 days after I confirm my email
Kevin M.
04/06/21
 
If you need professional, efficient, reasonably priced HVAC service, call Eric Smock HVAC. Our technician, Tony arrived on time, after giving a call to advise he was 20 minutes away, performed our spring maintenance, and explained what he was doing in layman's terms. We have used Eric Smock for many years and have always been more than pleased.
Tony D.
04/06/21
 
very knowledgeable,explained every thing easy to understand and very thorough.Have been using smock for several years and will continue...
Dan C.
04/05/21
 
very good services recommending to any one interesting to get the A/C service
Kevin M.
04/05/21
 
This was for our service check-up on our HVAC system after the install and the technician was on-time and efficient. I would highly recommend Eric Smock to anyone looking for a reliable and professional company for heating and air conditioning!
Tony D.
04/05/21
 
Kevin was great and knowledgeable
Kevin M.
04/02/21
 
Used Eric Smock for a/ c replacement and another time for a hot water heater replacement..professional clean courteous and friendly crew..
Installers ..
04/02/21
 
Have used Eric Smock for a hot water heater replacement and now an a/c unit replacement....great service and professional friendly installers.....another great job, thanks.
Installers ..
04/02/21
 
no comment
Doug V.
04/02/21
 
Kevin M did my A/C maintenance service today and I was very pleased. He was professional, thorough and knowledgeable in explaining everything.
Kevin M.
04/02/21
 
Very thorough, professional and informative. Company was excellent at keeping me posted on who and when technician would arrive. Highly recommend.
Kevin M.
04/01/21
 
no comment
Jim W.
04/01/21
 
I have been using Smock for my air conditioning and heating systems for several years and cannot recommend high enough. They are polite, professional, knowledgeable and always ensure I am satisfied with their work..... Great People!
Doug V.
03/31/21
 
friendly and informative
Kevin M.
03/31/21
 
Prompt, good communication, completed everything quickly. Will use again.
Dan C.
03/31/21
 
Eric Smock Heating & Air Conditioning, Inc. are an excellent HVAC company. Their designated comfort specialists (especially Daniel C**) are always professional, friendly, and respectful. I couldn't be happier with the system they recommended. I continue to purchase the bi-annual maintenance plan and have been worry-free for three years now. I would recommend them to anyone. Thank you!
Dan C.
03/31/21
 
Evan was excellent. He was right on time, performed all service checks, letting me know what he was doing and answering all of my questions; changed filters; and gave me a heads up on possible issues. Very polite and efficient. I would recommend Eric Smock Heating to anyone.
Kevin M.
03/30/21
 
Excellent service our service tech Jim W. came on time explained everything and was very well schooled in tall aspects of HVAC . We will certainly use them again and again. Michael G*****
Jim W.
03/30/21
 
Jim W was very knowledgeable and explained everything in detail. He took the time to fix the problems with the furnace and explain what he was doing. Gave great advice on how to maintain the AC unit and utilize the thermostat for optimal performance. Very pleased with the service.
Jim W.
03/30/21
 
Pride in their business, product, and service always correlates to me being a happy customer.
Tony D.
03/26/21
 
no comment
Dan C.
03/26/21
 
Kevin came & performed the routine annual checkup. Excellent service in every aspect. Very professional and honest service. Would definitely recommend Eric Smock.
Kevin M.
03/26/21
 
I have had Eric Smock Heating & Air Conditioning service maintain my Trane heat pump for over five years .When it came to replace my heat pump 2 years ago their sales & installation team were excellent . Every service technician that has come to seasonally maintain my heat pump have been on time ,taken the time to explain what they are doing & are always willing to take the time to answer my many questions & Jim who was my service technician yesterday was no different! He gave me some good advice on how to get the most comfort from my unit & did a great job. I HIGHLY RECOMMEND ERIC SMOCK HEATING & AIR CONDITIONING SERVICE!
Jim W.
03/26/21
 
Doug was very knowledgeable and answered all our questions.
Doug V.
03/25/21
 
Kevin M. Is excellent! He does wonderful work and I am truly very satisfied.
Kevin M.
03/25/21
 
They continue to amaze me! Dan is awesome, explaining every detail, on time, professional and reasonable for the service offered. I’ve given and will continue to give my highest recommendation to the Eric Smock Team!
Dan C.
03/25/21
 
Fantastic informative personality. Very polite and professional. Spoke to me in great detail of my options when I had questions. Would definitely recommend to friends and neighbors.
Kevin M.
03/20/21
 

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