Bottini Fuel
2785 West Main Street, Wappingers Falls, NY 12590
Phone: (845) 297-5580
Website: www.bottinifuel.com/en-us/



Bottini Fuel - Our Reviews

Overall Rating

5604 star rating
(1174 Reviews)
ReviewBuzz
2950 star rating (627 Reviews)
Facebook
803 star rating (165 Reviews)
Better Business Bureau
1072 star rating (220 Reviews)
Google
699 star rating (146 Reviews)
Judy's Book
40 star rating (8 Reviews)
Yelp
35 star rating (7 Reviews)
Happy Call
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bottini Fuel has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


I've been with Buttini three years now and I must say they are always professional, respectful, and most of all on time. Thank you team Buttini.
Team Bottini Fuel.
10/31/18
 
The person was great she new her job Suzanne Hartman
Team Bottini Fuel.
10/31/18
 
The technician was competent, courteous, efficient, and helpful. Bottini hires good people!
Team Bottini Fuel.
10/30/18
 
Just like everyone else!! The longer you are with a company, the customer satisfaction level starts to drop. I have been hung up on by a manager and the last yearly service I had done, which was last week only took 20 minutes. Past years, the services took a minimum of 1 hour. I could go on and on, but why do that. I will just take my business elsewhere next season!!
Team Bottini Fuel.
10/29/18
 
Be a longtime customer of Bottini Fuel and have always received great service.
Team Bottini Fuel.
10/29/18
 
Bill was great and very professional and explained everything
Team Bottini Fuel.
10/29/18
 
Bottini Fuel is growing but they are not losing their focus. They are always there for there customer. Great to be partnering with them, Best service, prices and if there is a problem it is "Our" problem and we solve it together. They rock. Casaundra Vega does a phenomenal job.
Team Bottini Fuel.
10/29/18
 
Had Bottini install a new boiler. My husband and I used them for our first boiler back in 2002. Every employee working at my home was professional, knowledgable and respectful. Very careful taking the old system out and bringing the new one in. Cleaned up before they left, taking all their trash. Very neat. Checked system before leaving. Made sure all was working well. Price was a very good. I shopped around. I would highly recommend them!
Team Bottini Fuel.
10/27/18
 
Terrific. We had a new furnace installed last year and a large above ground gas tank this year for a whole house generator. A pleasure to do business with. Very attentive and timely in response to questions. Everyone has been so profession and courteous. No wonder they are voted #1.
Team Bottini Fuel.
10/24/18
 
(no comment)
Team Bottini Fuel.
10/24/18
 
The service techs from Bottini that do the yearly clean-out of my boiler are always respectful, knowledgeable, and pleasant. I have been with them many years, and have met many techs, and they have all been great. Now if Bottini could just lower their prices a bit....
Team Bottini Fuel.
10/24/18
 
All went well with furnace cleaning. The tech explained what did and observed with the furnace. Left the area clean. No oil or soot on the floor or filter case. Furnace has been working fine since.
Team Bottini Fuel.
10/24/18
 
The technician who performed the service on our oil burner was very thorough and did a good job of explaining the operation of our system for the home we recently purchased.
Team Bottini Fuel.
10/23/18
 
EXCELLENCE THE WORKER"S THAT IS , VERY CLEAN. AND THEY KNOW THERE STUFF.
Team Bottini Fuel.
10/22/18
 
Service tech was on time, professional and did a great job. I would highly recommend Bottini.
Team Bottini Fuel.
10/22/18
 
Excellent job from the start to finish, thanks Todd, Steve and Shawn, great job, well done.
Team Bottini Fuel.
10/22/18
 
professional, on time, clean, good communications
Team Bottini Fuel.
10/22/18
 
Bottini has always been excellent - great service, very responsive, great expertise.
Team Bottini Fuel.
10/22/18
 
(no comment)
Team Bottini Fuel.
10/22/18
 
Technician was knowledgeable courteous and made sure I was informed and satisfied with his work.
Team Bottini Fuel.
10/17/18
 
They were on time, explained everything they were doing. They kept everything very clean and were very professional at all times.
Team Bottini Fuel.
10/17/18
 
We just switched to Bottini from another service that we had used for 34 years!! Bottini's prices were better and their service contract offered more. We had also had several recommendations from family members. We just had our first cleaning and all went well. The tech even told us we did not need such an extensive service contract b/c we did not have many of the things covered. Hopefully, we will have Bottini for the next 34 years!
Team Bottini Fuel.
10/17/18
 
(no comment)
Team Bottini Fuel.
10/17/18
 
Consistently great professionals and consistently great people. A rare combo.
Team Bottini Fuel.
10/17/18
 
Great service.
Team Bottini Fuel.
10/17/18
 
(no comment)
Team Bottini Fuel.
10/17/18
 
(no comment)
Team Bottini Fuel.
10/16/18
 
(no comment)
Team Bottini Fuel.
10/16/18
 
Dave did a great job!
Team Bottini Fuel.
10/15/18
 
Just recently signed with Bottini fuel, very happy with their service, when you call them they come over right away to repair your furnace. so far so good.
Team Bottini Fuel.
10/15/18
 
(no comment)
Team Bottini Fuel.
10/15/18
 
I would recommend Bottini fuel to any home owner looking to have their Heating or Air Conditioing Systems installed of replaced. We had them both. They are an excellent company to have on your side. Our most resent project was the replacement of our old but still working A/C System. Like every large purchase, we did our home work. Our first choice was Bottini fuel. But we met with 5 other area companies. Not one came close to Bottini’s hornest salesmanship. Plus the great quality of work we received when we had our boiler and hot water header installed 5 years ago is exactly what we received 5 years later. Our installation started on October 8,2018 and within two days we were up and running. Both installers were great, really polite and respectful and they left our home and property just as clean as when they arrive.
Team Bottini Fuel.
10/15/18
 
(no comment)
Team Bottini Fuel.
10/15/18
 
Service team is excellent. Very professional, on time and courteous. Knowledgeable.
Team Bottini Fuel.
10/11/18
 
Excellent service
Team Bottini Fuel.
10/07/18
 
Bottini was on time and professional. Listened to the problem and investigated it. Was a complicated problem and they are going to the next step in fixing it.
Team Bottini Fuel.
10/05/18
 
Technician was efficien and also made a suggestion which should save us some fuel use.
Team Bottini Fuel.
10/04/18
 
(no comment)
Team Bottini Fuel.
10/04/18
 
Buying a new boiler is an expensive experience and encountered, fortunately, only every few decades. My oil boiler failed me in late summer so I had the time to interview a number of installers and I chose Bottini. My experience began with Todd, their salesman, who came to my home, carefully assessed my needs, offered a premium product (Weismann) and answered all of my many questions...both through emails and phone chats in the days that followed. Bottini is an inclusive company and was able to remove the kerosene oil tank, give me credit for the oil it contained, and provide the new propane tank. Installation took only three days accomplished by a competent team of two. Gary was the veteran, the problem solver, the clear communicator. Phil was the tech guru, able to navigate the challenges of sophisticated hardware. The installation began with Gary designing a support wall that took in consideration a bulging stone wall. My home dates back to 1825. The finale was a tutorial where Phil described tha advantages of a programmable thermostat and both men provided clear instructions. My home was left clean. My cat was able to nap. I’m ready for the Catskill winters. Than you, Bottini. ******** ************
Team Bottini Fuel.
10/04/18
 
(no comment)
Team Bottini Fuel.
10/03/18
 
Bottini did a great job on my service.
Team Bottini Fuel.
10/02/18
 
Great service. Competive pricing. I have been s customer over 20yrs.
Team Bottini Fuel.
10/01/18
 
Excellent service
Team Bottini Fuel.
10/01/18
 
great service with professional courtsey
Team Bottini Fuel.
10/01/18
 
Been a customer for over 40 years, their service is excellent; always reliable, fast response, dependable and knowledgeable.
Team Bottini Fuel.
09/28/18
 
Outstanding customer service and knowledge technicians.
Team Bottini Fuel.
09/28/18
 
Bottini has done an excellent job to date. Thank you for the good service.
Team Bottini Fuel.
09/27/18
 
Quick Review---I Could not ask for better Service. Everyone involved is friendly and competent, ALL the time.
Team Bottini Fuel.
09/27/18
 
Annual furnace service! Our tech was on time, friendly and efficient! A job well done!
Team Bottini Fuel.
09/26/18
 
I’ve been with Bottini for 17 years and find their oil pricing and delivery competitive. I’ve been extremely pleased eith service. Most recently I needed a new hot water heater and had to call three times to get a price. No one would call me back. Perhaps they were busy or short staffed but I received no explanation for why I had to call so many times. I was frustrated. It was September, still off season, so they could not be crazy busy like when temps fall. If not for this experience, I would rate 5 stars.
Team Bottini Fuel.
09/26/18
 

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