BELOMAN - Our Reviews
Overall Rating
(2117 Reviews)
(790 Reviews)
(350 Reviews)
(293 Reviews)
(322 Reviews)
(21 Reviews)
(123 Reviews)
(120 Reviews)
(81 Reviews)
(17 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period BELOMAN has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Andy and Jacob removed our old furnance and air conditioner unit and installed a new one. They were both extremely efficient and thorough in their work. Jacob made sure we knew every aspect of the new system and went above and beyond. Andy did likewise. A great install. We are very pleased with their work and with Beloman ( Belleville Office). Thank you to Andy and Jacob. Andy A., Jacob G. 09/26/16 |
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I've always had good experience with Belo. However, I have routine maintenance done on my A/C unit every year, and from what I have read online, companies should be placing something down the drain to keep it cleared out. I had maintenance mid-August, then had to pay for a service call mid-September because the A/C drain line was clogged. I've never been given advice to put anything down it, either. Seems to me, I shouldn't have had to pay for a svc call so soon after they were at my residence. Dispatch Team .., Dustin S. 09/26/16 |
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Thank you Beloman for hiring staff like Gage M.. Gage was at our home yesterday. He knew what he was doing and I immediately felt comfortable. I am a retired lineman for IBEW Local 309 and I know good workers. Gage knows his job. He is a perfect example for other young people to learn from and understand trades and unions are here for the good of America. Be proud of what you do. Keep our jobs in the United State of America. Gage is our "Gageoman". Gage M. 09/24/16 |
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We’ve recently done some plumbing updates to the library and have been using Beloman and working with Mark Munie and Val. They’ve been great to work with and were quick to fix any problems that came up. I would recommend them. Val N., Mark M. 09/22/16 |
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I am very happy with the prompt service, thank you! Dispatch Team .., Josh A. 09/22/16 |
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John came to our office for a service call and did a tremendous job, he was checked and cleaned everything. He explained to us everything that was wrong. He was very nice and courteous, Thanks for the great work. John K. 09/19/16 |
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Called ahead to confirm appointment and let us know what time to expect technician , called to let us know he was heading our way.
Technician arrived on time, performed the service in a timely manner and explained in detail what was done.
This is our third time using them and I would highly recommend to anyone. Dispatch Team .., Dustin S. 09/19/16 |
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Nick and the Belo guys did a great job of installing a new AC condenser. They were efficient and friendly, and got the job done in no time. I appreciated how quickly they responded when I called! Bernard G., Nick K., Pat S., Rick E. 09/18/16 |
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Thanks to Nick K and the Beloman guys for a quick and efficient fix to our air conditioner. Great job! Nick K. 09/16/16 |
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We were pleased with the response to our plea for help in getting our hot water heater pilot light to re-light. We expected the $60 trip charge but were astounded at the $55 repair charge for a 10-minute visit. The representative, Colby, was very nice as was the phone person who got him to our house. However, the eventual $98 charge (we got $17 off since we are on a contract with Beloman) seemed somewhat excessive for what was done. Colby relit the pilot light by pressing the right buttons and waiting for the pilot light to ignite the heater. I guess it boils down to knowing which buttons to press. But we were a bit disappointed in the charge. Colby H., Dispatch Team .. 09/15/16 |
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John did a great job and was very courteous! Very responsive which was extremely important. I would recommend him to anyone needing service. John K. 09/15/16 |
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Ken, Clayton, and Zach were very professional, made sure everything was correct before they left, courteous and friendly and I really appreciate everyone I've dealt with at Beloman. I am very happy with the service. Ken P., Zach H., Clayton R. 09/13/16 |
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JACOB AND STEVE DID A GREAT JOB AND LEFT NO MESS FOR US HOMEOWNERS Jacob G., Steve M. 09/11/16 |
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Beloman Jeff was to our home within an hour an a half following my call! He was polite, respectful, and, more importantly, found and remedied the problem with the air conditioning quickly on one of the hottest and most humid days this summer. His demeanor was that of the true professional he is. Thank you Jeff! Dispatch Team .., Jim F. 09/11/16 |
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Nick Kokotovich , completed installation of my pool furnace. He was very knowledgeable had the furnace operational in short time. Very helpful. I would give him a 5 star rating. Roger Rubemeyer Freeburg. Nick K. 09/10/16 |
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Having an air conditioner break is never fun: it's a substantial unexpected expense and usually comes at a time where the need for cooling and humidity reduction is the greatest. Also, it's a substantial expense! That said, what should a person expect? If a repair job by a handyman is selected, then one gets what one pays for. If a person opts in favor of an established company selling quality products, the expectation it that a job should be done professionally and in a reasonable time-frame, and that the customer should feel good about both the hardware quality and workmanship. Describing the expectation is important because BELOMAN exceeded it in almost every regard. 1) They use Carrier systems, which was the brand of condenser I replaced. Not only are the new units much nicer (despite not being top-of-the-line or anything fancy), but the coil inside my house is MUCH nicer. The original home manufacturer used a generic coil on the inside, which is the only kind i'd ever seen, so the complete Carrier system was nicer than my expectations. 2) When they arrived to do the install, there were two complications: that the unit wouldn't fit on the house-bracket (so it needed the ground plate) and that the nice inside coil was a bit wider and needed custom transitions to fit properly. No problem for BELOMAN! They had the common base on-hand, and metal workers took measurements, coming back from their shop with perfectly sized adapters to complete the professional installation. 3) My home has two furnaces, so I was quoted two days to complete the installation (two A/Cs onto existing furnaces). Additionally, I was informed that the personnel could not complete the outdoor soldering and electrical work if there were thunderstorms. Knowing that storms were predicted for the second installation day, two extra people arrived in the morning to accelerate the installation! This all-hands-on-deck approach (including someone who I overheard mentioning that he could only help for an hour before he had to be at another appointment) was truly exceptional. I'm sure don't always have capacity to do that, but to know that they will when they can. 4) As my air conditioning was failing, I had researched many methods to try and keep my house cooler. This left me with several questions about how best to use the new system moving forward. They took ample time to answer them and look at various ducts about which I had questions. They did not, at any point, seem rushed or bothered by taking the time to help me. In addition, they provided thoughtful responses that made me appreciate their time and knowledge (and they still finished ahead of schedule)! 5) The person who came to the house also did a great job listening to my needs and designing a solution that would accommodate. 6) On top of all this, they were genuinely nice people. They were mindful of my dog when coming in and out of the house (petting him even), and even asked about the project I was working on in my garage. Together, all this made me feel that the whole team really was invested in me, my home, and of course my air conditioning. I don't know if there's anything else they could have done to make the experience more enjoyable. I would recommend them to anyone who wants a quality job, done right, the first time, by great professionals. Nick K. 09/09/16 |
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Having an air conditioner break is never fun: it's a substantial unexpected expense and usually comes at a time where the need for cooling and humidity reduction is the greatest. Also, it's a substantial expense!
That said, what should a person expect? If a repair job by a handyman is selected, then one gets what one pays for. If a person opts in favor of an established company selling quality products, the expectation is it that a job should be done professionally and in a reasonable time-frame, and that the customer should feel good about both the hardware quality and workmanship. Describing the expectation is important because BELOMAN exceeded it in almost every regard.
1) They use Carrier systems, which was the brand of condenser I replaced. Not only are the new units much nicer (despite not being top-of-the-line or anything fancy), but the coil inside my house is MUCH nicer. The original home manufacturer used a generic coil on the inside, which is the only kind I'd ever seen, so the complete Carrier system was nicer than my expectations.
2) When they arrived to do the install, there were two complications: that the unit wouldn't fit on the house-bracket (so it needed the ground plate) and that the nice inside coil was a bit wider and needed custom transitions to fit properly. No problem for BELOMAN! They had the common base on-hand, and metal workers took measurements, coming back from their shop with perfectly sized adapters to complete the
professional installation.
3) My home has two furnaces, so I was quoted two days to complete the installation (two A/Cs onto existing furnaces). Additionally, I was informed that the personnel could not complete the outdoor soldering and electrical work if there were thunderstorms. Knowing that storms were predicted for the second installation day, two extra people arrived in the morning to accelerate the installation! This all-hands-on-deck approach (including someone who I overheard mentioning that he could only help for an hour before he had to be at another appointment) was truly exceptional. I'm sure don't always have capacity to do that, but to know that they will when they can.
4) As my air conditioning was failing, I had researched many methods to try and keep my house cooler. This left me with several questions about how best to use the new system moving forward. They took ample time to answer them and look at various ducts about which I had questions. They did not, at any point, seem rushed or bothered by taking the time to help me. In addition, they provided thoughtful responses that made me appreciate their time and knowledge (and they still finished ahead of schedule)!
5) The person who came to the house also did a great job listening to my needs and designing a solution that would accommodate.
6) On top of all this, they were genuinely nice people. They were mindful of my dog when coming in and out of the house (petting him plenty), and even asked about the project I was working on in my garage.
Together, all this made me feel that the whole team really was invested in me, my home, and of course my air conditioning. I don't know if there's anything else they could have done to make the experience more enjoyable. I would recommend them to anyone who wants a quality job, done right, the first time, by great professionals. Andy A., Gage M., Jerry H., Ken P. 09/09/16 |
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Very responsive! My AC went out and it was super hot in my house. John took care of the problem quickly. Thank you so much. John K. 09/08/16 |
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Super friendly, I feel that they honestly explained my options, and what I might expect to occur in the future. This is a huge help to us. Thank you very much 09/08/16 |
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Great company along with awesome technician. Super friendly and fast. Will use this company again as well as refer them to my family and friends. 09/08/16 |
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The service technician I had was John Krieg. He was very friendly and professional. He got the AC fixed and running in a very timely manor. I would recommend this company and the technician to my family and friends. Thank you John for coming to the rescue on such a hot day. John K. 09/07/16 |
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The whole process seemed so organized and customer focused. John K showed up as planned and went through a thorough review to ensure he identified the particular issue causing out a/c not to work. Great experience. John K. 09/06/16 |
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They were suppose to service my units because the regular service was delayed due to construction/remodel. I have a service contract. Guy showed up, didn't service anything. Cleaned one filter and sent a bill. I have three units all covered by the contract. I had to go out over Labor Day weekend to try to clean the units. You called non stop to come service. I was getting calls while I was talking to other divisions of your company. No one communicates to each other, its horrible. Then when my contractor Kent Scharf arranges service at a break in construction, you do nothing. A complete waste of time and why did I get a bill for work not properly performed under an existing service agreement? You need to get a Master Customer Service program to track service locations across divisions because you are portraying yourselves as bumbling idiots where no one knows what is going on. And all this inefficiency has to be costing the company a bloody fortune. Think Lean Six Sigma!!!! 09/06/16 |
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From the after hours service technician, to the dispatch team, to the technician, 100% excellent customer service! They are the best company around, above all others! Honest, sincere, family oriented, they know and understand their customers! Within 14 hours, overnight (thankfully), with 100 heat index possible, they got us cooling down again, and for a very reasonable cost.Thank you! Dispatch Team .., John K., Mary Ellen K. 09/06/16 |
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Nick came out to house, he was courteous, quick and willing to take the time to explain everything to me in a way I felt comfortable Nick K. 09/05/16 |
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John was very nice and personable from the moment he walked into our hotel. He was there to install a evaporator coil. I also had a few questions and he had no problems answering them and giving good reasons why. I recommend him and the Belo company to all. Ive dealt with them 3 timers and all 3 times they were all very nice and seemsed to enjoy thier work. Thanks John! John K. 09/01/16 |
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Beloman is a top notch outfit, also prompt, fix things right, and always on time. What more could you ask for. Dispatch Team .., Ken H. 09/01/16 |
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John K came in the pouring down rain and repaired our outside AC unit. Outstanding service. Thanks for keeping us cool. John K. 08/31/16 |
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I needed to have my Heat Pump/ AC replaced. Gage M. was the tech that did the replacement. He was great. Very professional, courteous and efficient. Took his time to make sure everything was working properly before he left. He's a great asset for Belo! Gage M. 08/29/16 |
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I used the Belo Man team again for a plumbing issue. Vall N was on time and able to replace the original main shut off in the basement with out having to replace any other pieces I was worried with it being 58 years old that it wasn't going to come apart. So I would recommend these guys for any of your home repairs that they service. Val N. 08/29/16 |
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We have been a customer with Bello for many years, and have never had a bad experience with them. They are very prompt when called upon, and very professional. Dispatch Team .., Nick K. 08/26/16 |
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John provided excellent customer service while doing yearly maintenance on our AC units. He was knowledgeable, very courteous and skilled. A combination that is truly appreciated. John K. 08/24/16 |
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Excellent customer service!!! ***** Ten stars!!!!!!!! Andy A., Brad M., Gage M., Jacob G. 08/17/16 |
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Andy and Jake did an amazing job installing new A-coil and furnace. We can't say enough about the character and professionalism of Andy and Jake. Call Bel-O first!! You will not be disappointed. Jacob G., Andy A. 08/16/16 |
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Gage M. 08/16/16 |
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Very professional, on time, got the job done right away. Dispatch Team .., Nick K. 08/15/16 |
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John took the time to listen to the actual problem and find a cost effective long term solution. Thanks John John K. 08/15/16 |
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Already posted for prior assistance visit. This one was even better. and the guy (Clayton) was GREAT. I WANT to talk nice about these folks. Clayton R. 08/14/16 |
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Colby did a wonderful job relocating my water heater to a different location in my house. this was not an easy task but he made it seem easy thanks Colby. beloman is the best Colby H. 08/13/16 |
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(no comment) Dispatch Team .., Dustin S. 08/12/16 |
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Everyone at Belo was helpful from the setting up the appointment immediately to resolving the issue. Colby was very professional and explained the issue as well as the solution. Colby H. 08/12/16 |
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Dustin did an outstanding job performing PM on our A/C. A very competent, thorough and personable individual that BELO is fortunate to have onboard. Hoping to have Dustin as our twice per year PM tech. Thanks to all at BELO for always being there for us - couple of times this year and previously.
Gene L. Kalika Dispatch Team .., Dustin S. 08/12/16 |
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We were very pleased with our service on July 25th. John was very helpful in fixing our problem with the condensation not draining properly. He explained to us how to prevent the problem from occurring again. We thank you for your great service, John. John K. 08/11/16 |
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I just wanted to take a moment to let Beloman know how pleased we were with the service we received today for our a/c. Our unit went out during the night and when I called in the morning I was immediately connected to a woman who was friendly and helpful. I was happy to receive a short estimated range of time when the technician would arrive. I also really appreciated the head's up call when he was on the way and this phone interaction was very pleasant as well. I mainly took the time to send this note because of the service provided by your technician, Clayton. He was extremely pleasant, courteous and professional throughout the visit and I appreciated how he took the time to explain the situation and answer our questions. He did all this while being patient and extending friendliness to my young son who was VERY interested in the encounter. So thank you Belo and a special thank you to Clayton. We know who to turn to for our future needs. Clayton R. 08/11/16 |
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Very polite and knowledgeable. Did what needed to be done in a timely fashion. Gave me suggestions about a few parts that are getting old, but did not try to pressure me to get these done. Definitely would refer him to thers. Definitely would have him come back next time! Gage M. 08/11/16 |
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Thanks for the Excellent job that you did. You arrived on time and explained what you needed to do to fix my 2 showers. You finished quickly and everything works. I will gladly call the BELOMAN again when I have other problems. Colby H. 08/10/16 |
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We have been using Belo for years. They are always friendly and do a fantastic job at keeping our 25 year old unit working! Gabe was very knowledgable and super nice. He did a great job cleaning and maintaining our unit. Gage M. 08/10/16 |
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Kind, friendly, Great complete service. Gage M. 08/10/16 |
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Gage cleaned and checked our air conditioning system. He
did a thorough job and was very knowledgeable. We made an appointment to have our furnace checked at the start of the heating season this October and asked that Gage come to do the job. Dispatch Team .., Gage M. 08/10/16 |
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Colby was on time, courteous, and capable. I couldn't have asked for better. Colby H. 08/09/16 |
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