600 Old County Circle Windsor Locks, CT 06096
Phone: 860-264-1156
Website: www.aiellohomeservices.com
Phone: 860-264-1156
Website: www.aiellohomeservices.com
Aiello Home Services - Our Reviews
Overall Rating
(2561 Reviews)
(402 Reviews)
(1318 Reviews)
(317 Reviews)
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(177 Reviews)
(2 Reviews)
(2 Reviews)
(43 Reviews)
(2 Reviews)
(61 Reviews)
(8 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Aiello Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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I called Aiello today to service my furnance. Not only did they send someone within 2 hrs. I also had a fantastic Electrician who was most curtious and schooled me about my furnance and safety issues concerning my furnance. I will most definetly use Aiello again. Thank you for the service Shawn f. 10/01/13 |
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Patrick C did a great job. He was very thorough and helpful. I excellent professional who I would recommend without hesitation. Patrick C. 09/30/13 |
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Patrick did a fine job. Patrick C. 09/27/13 |
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Clay has visited or home two times this year, once to service our central air and second, to service the furnace. On both occasions, we found him to be courteous, professional and willing to share information. 09/24/13 |
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Clay is an excelent service rep. very knowledgeable and quick to answer questions. Clay C. 09/21/13 |
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You are everything you say in your commercials and more. I always feel relieved after something has been fixed by you, because I know it is done right, and if someone should make a mistake, it is taken care of immediately ( I have Never had that happen.:) ) 09/19/13 |
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Aiello is everything, they say on the commercial and more. we have used them for plumbing and electric, and duct cleaning. This visit we had John C. he was professional, on time, and very knowledgeable.John took the time to to explain to me step by step what my options would be, he also took the time to explain what could possibly happen, so their would be no surprises. Due to the way my house is built the poor man even had to crawl under my house to repair the dryer vent. This in the past had always been a two man job. There was a problem, and his second man couldn't come. John did the whole thing by himself, which involved a lot more work, and going in and out. During all this, he was also draining my water tank ( 50 gallons ) so he could get the new tank in, and the vent done in a timely manner. Did it take longer yes, was it done right yes. John remained professional through the whole day. These two jobs were no easy task, due to the way this house is built, a ceiling had to be cut even that was done with as little damage as possible, and all was cleaned up. It is work like this, professionalism,and ethic's is why we call Aiello. John C. is Tops in our book and was a perfect representative for your company.
Patricia Jennings, Simsbury CT. John C. 09/19/13 |
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Shawn was on time, courteous and very knowledgeable. I trusted his inspection and recommendations. We've used Aiello Home Services a few times and I would highly recommend them. Shawn f. 09/18/13 |
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Home energy audit was great. Very informative, great results, great specialist. Jesse did a fantastic job in explaining everything they were doing, why, how, and what the end result should be. He also gave me helpful tips for the future. Great job! Jesse C. 09/13/13 |
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Figured out and fixed the problem in a few minutes. I tried Aiello because I wasn't thrilled with my oil company's repairs last time they came. Patrick C. was at my house for all of 15 minutes, and fixed the issue with my central air and my house was cool again shortly after he left. Thanks! Patrick C. 09/11/13 |
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Great job, very polite and knowledgeable, it took no time to diagnose the issue and replace the part to get my A/C back up and running ! Stephen S. 09/09/13 |
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I have been a satisfied customer for several years!! Keep up the good work!! 09/06/13 |
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It is such a pleasure dealing with this company....No matter who you send to the house I am so impressed with them...I guess it shows when you treat your employees well the do REFLECT...A lot of companies could learn from you.... Remembering what you put out you get back.....
thank you,
Barbara Gagnon 09/06/13 |
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The job performance of your staff,
Shawn F is very good. I highly
recommend him to everyone. 09/05/13 |
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Shawn performed my annual check-up on my heating and air conditioning systems. He was very professional, neat and conscientious. When completed, he took the time to explain exactly what he had done and said all was okay.
Appointment was for the 4-hour window of 1-5 PM. He showed up promptly at 1 PM and worked until 3:38 PM.
I was completely satisfied with the service provided. He is a credit to Aiello Home Services! Shawn f. 09/04/13 |
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Mechanic knew his job. Very courteous. He helped me catch my dog that escaped through the fence and decided that he'd rather go for a walk-about than come back in. Thanks! Joe R., Cindy N. 09/03/13 |
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Shawn F showed a professional performance for the service at my home
on 08-31-13. In my opinion,he is one of the best technicians in this
Hartford community. I am glad to recommend his company to my friends.
I am sure the technician and customer service are important elements
for me and my wife to stay with Aiello.
Thanks to Shown F.
George & Linda Fan Shawn f. 08/31/13 |
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Good Morning
Saturday, August 31,2 013 Shawn F. was over to do yearly check of our ac and furnace..... What a GREAT person,he was very courteous. He took the time afterwards to re-educate us on our entire system,he taught us a lot of info we forgot. Shawn f. 08/31/13 |
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Wayne was on time, friendly, courteous. He performed all requests efficiently, offering suggestions if he saw an opportunity. He cleaned up after himself and left my property and belongings immaculate. Wayne G. 08/30/13 |
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Jesse Conway was extremely helpful, knowledgeable and affable. His communication skills were top-notch. Although we had to delay today s energy audit because two basement areas needed to be encapsulated, Jesse referred us to a vendor who ll do the encapsulation next week.
When we reschedule the energy audit, we ll be sure to ask for Jesse and his crew. They were a breath of fresh air! Jesse C. 08/30/13 |
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This company excelled in everything from the first day they stepped into my home until the job was finished. The very best I have ever had and believe me, I have had a lot over the years.
God bless all of you! Susie R. Rocky Hill Team Aiello. 08/27/13 |
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Peter C handled our plumbing problem yesterday 8/21/13 very professionally and with enthusiasm, and in spite of my adding my entire list of plumbing pet-peeves, he took charge of each of them and all are now completely resolved. He was the best plumber I've ever met and commend him to you. Your staff is generally of the highest quality, but the last fellow was not up to your usual quality: Peter C more than made up for that failing. 08/22/13 |
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Shawn F. did a great job great job when he did the annual heating/cooling tune-up for us. Shawn f. 08/22/13 |
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We've been very pleased with Aiello Home Services and have used them for plumbing, and AC and our furnace maintenance for a few years now. I was most particularly impressed by Peter C of their plumbing staff during a visit to fix a persistent leak. He was extremely professional, dug right into that project, while I added another (which he fixed with simple advice), a very complex filtration project that no other plumber had ever been willing to undertake, and two minor fixes that have bugged me for years. He was quick, efficient, and extremely knowledgeable. Not all technicians are on his level and I'll request him in the future! Many thx! Peter C. 08/21/13 |
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The service I received was excellent. The technician was able to clear my plumbing problem right away. Mike D., Cindy N. 08/20/13 |
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Clay provided great service and was able to answer several questions I had about my air conditioning and humidifier. Clay C. 08/19/13 |
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Shawn F. has performed services from routine maintenance to diagnosing a leak in the air condition coolant system and then replacing the coil. During every visit Shawn has been professional, courteous and very knowledgeable. He s always willing to take the time to answer any questions I may have, no matter how trivial the question is. Aiello Home Services is fortunate to have Shawn as a technician! Shawn f. 08/19/13 |
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I spoke with Cindy on the phone who was just lovely and helpful. She set up a same day appointment for me to get some electrical work done. Later that day, I met Mark P. - the technician. What a true professional. He was able to clearly explain what needed to be done to fix the problem. Then he gave me a quote, which was half of what Newington Electric quoted me! Mark was efficient and friendly. I would not hesitate to call them in the future and would certainly recommend them to friends & family. Mark P., Cindy N. 08/16/13 |
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Aiello was quite timely in getting out to us quickly. Clay C. was knowledgeable, courteous and efficient in performing the work. Excellent service specialist! Clay C. 08/15/13 |
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Shawn was prompt, courteous, and resolved my AC problems. Thank you Shawn f. 08/14/13 |
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Shawn F. was very courteous, knowledgeable and helpful in repairing our AC unit. He is an asset to Aiello's great service! 08/13/13 |
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great service and terrific company to do business with. 08/13/13 |
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We had 2 separate visits from Aiello recently. One was for the check up on our central air conditioner by Shawn F. The other was for the energy survey by Timothy Fabuien. They were both very professional and informative. Their attitude was most gracious ,informative and made us feel very comfortable in our dealings with them both. Because of this I would recommend Aiello for any of our needs in the future. Thank the both of them for us.
Thank you.
Lorraine Nugent
52 Devon Drive
Manchester Tim F. 08/13/13 |
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Shawn F. was very helpful in answering all our questions and repaired the problem quickly. He was very courteous and thorougly explained how to avoid future problems. Shawn is certainly an asset to Aiello! Shawn f. 08/12/13 |
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Joe found the problem when the gas company couldn't.He was very professional and took the time to explain everything.He was at my house at 24 Amherst dr. in Manchester, Ct on Mon. Aug 5,2013 and replaced my thermostat. Because of him I will use Aiello Home Services again. Joe, keep up the good work. Joe R. 08/08/13 |
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Stephen was very professional and informative. He was helping to train another employee during the service call. We are very pleased with the service and will definitely use Aiello for future services. It s rare to receive top notch services with such professionalism these days. Our oil burners required more time to service because the previous homeowners had neglected to clean them on a regular bases. We were not charged extra for the time spent servicing them (over 2 hours). I will definitely recommend to family and friends. Stephen S. 08/07/13 |
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Patrick C did a very nice job providing tuneups to both our heater and AC. He was prompt, professional, courteous, and thorough. He took the time to share all of his findings with me. It was a great service experience.
Tom Patrick C. 08/07/13 |
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Shawn Foley is very professional and was on time. He is very effective at identifying problems and potential resolutions. He clearly explained the issue with capacitor and the solution.We are extremely happy with his service.Thank you Shawn.You are the best. Shawn f. 08/05/13 |
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Shawn Foley is very professional and was on time. He is very effective at identifying problems and potential resolutions. He clearly explained the issue with capacitor and the solution.We are extremely happy with his service.Thank you Shawn.You are the best. Shawn f. 08/05/13 |
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We called Aiello on a Tuesday afternoon and they had someone out the next day to help us! Our technician, Stephen was extremely friendly and professional! He explained everything he did and kept me updated about the work he was doing. He even kept track of my sneaky little cat who continued to try and escape each time Stephen came in and out of the house. :) It s the small things that matter!! Thanks again Stephen!!! Stephen S. 07/31/13 |
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We made our original request for service in May. We followed up in July. We have had full kowledge of the need for your services at other places, but would have welcomed a telephone call to let us know you still had us on your list. 07/30/13 |
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On Sunday, July 28, Shawn F. came to our house to inspect and service our central AC. He was a bright and hard working guy and helped us a lot. We are very happy with his work and the information he left for us. We also appreciated his effort at chasing the mice from our exterior fan housing. Thanks Shawn F. Shawn f. 07/29/13 |
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Hi
I posted a recommendation for Shawn F. but somehow I don't see it so here it is again. Shawn did a great job. He was at my door timely, gave the information regarding my problem and set the process in motion to resolve it since the problem was beyond his expertise. He connected me to the next person and even set up an appointment with the air conditioning quote folks at Aiello, gave information regarding the service plans which I asked for - he was very knowledgeable. Thanks Shawn! Shawn f. 07/28/13 |
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Shawn did an excellent job. He was very through and professional. He took his time and explained things as he went along. If you are looking for someone to do a excellent job with an oil cleaning I highly reccomend Shawn. Shawn f. 07/28/13 |
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Hi
I posted a recommendation for Shawn F. but somehow I don't see it so here it is again. Shawn did a great job. He was at my door timely, gave the information regarding my problem and set the process in motion to resolve it since the problem was beyond his expertise. He connected me to the next person and even set up an appointment with the air conditioning quote folks at Aiello, gave information regarding the service plans which I asked for - he was very knowledgeable. Thanks Shawn! Shawn f. 07/27/13 |
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In dealing with Aiello these last two weeks, I feel very confident that in the future this feeling will continue. Keep up the good work. 07/26/13 |
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Sent from my iPad
As I explained on the phone, I was not able to access the online review website to write my review for the annual furnace/air conditioner checkup done by Patrick C. on Tuesday, July 23rd.
Patrick was very pleasant, courteous and professional. Â
I was very pleasantly surprised when he even changed the batteries in my thermostat as part of the service.
After the checkup was complete Patrick gave me the info so I can order more filters. Â He made several recommendations, such as getting an energy audit and changing the bulbs on my air purifier. Â I was very pleased with the service I received.
Linda J. Patrick C. 07/26/13 |
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Recently we had Rocco install a new water heater, and we were very pleased with him in every aspect. He left the site clean and he was so quiet when working. He certainly is an asset to Aiello. Thank you.
Also we had Tim Fabuien make an home inspection and he was so helpful and knowledgeable that we would certainly recommend his services to anyone, again thank you.
We also signed up for oil delivery, and I hope that the relationship with Aiello will continue to as positive as we have so far. Thank you. Tim F. 07/26/13 |
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Aiello Home Services arrived a day earlier than scheduled to repair my central AC unit on an 88 degree summer day! Technician Clay C. was very professional and identified the problem in a timely manner. He explained the problem thoroughly and was very knowledgeable. Based upon my experience, I would recommend Aiello Home Services for AC repair. Thanks! Clay C. 07/23/13 |
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Excellent overall. Shawn was great. Shawn f. 07/22/13 |
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