600 Old County Circle Windsor Locks, CT 06096
Phone: 860-264-1156
Website: www.aiellohomeservices.com
Phone: 860-264-1156
Website: www.aiellohomeservices.com
Aiello Home Services - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Aiello Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Aiello employees Alesha and Matt R. did an awesome and professional job on Thursday 3/21/13. The electrical work requested was done efficiently and correctly. Alesha F., Matt R. 03/24/13 |
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Shawn F came out to repair our furnace on a Saturday. He arrived Shawn f. 03/23/13 |
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THIS IS FOR SHAWN F
HE WAS PROMPT, COURTEOUS, VERY FRIENDLY!!!
WHEN I TOLD HIM WHAT THE PROBLEM WAS WITH MY HEATING SYSTEM, HE KNEW RIGHT AWAY WHAT THE PROBLEM WAS, SAID HE HAD THE PART ON THE TRUCK AND WOULD WRITE UP A QUOTE FOR THE WORK, EXPLAIN WHAT THE COST WAS FOR, AND IF I OK'D HE WOULD INSTALL!!!! I GAVE OK AND HE INSTALLED THE PART QUICKLY, AND HAD THE SYSTEM UP AND RUNNING IN A VERY SHORT TIME!!!
GREAT JOB!! HE IS A GREAT ASSET TO YOUR COMPANY!!!
SINCERELY,
ALLEN HILLIARD Shawn f. 03/22/13 |
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First-rate service. Quickly done with very little disturbance. Typical of all my dealings with Aiello. Scot P. 03/22/13 |
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Aiello employees Alesha and Matt R. did an awesome and professional job on Thursday 3/21/13. The electrical work requested was done efficiently and correctly. Alesha F., Matt R. 03/22/13 |
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Mark did a thorough review of my electrical system, and clearly answered my questions. We even found a switch that I never knew has control over an outlet! Mark P. 03/17/13 |
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Matt was very helpful and professional. He was also kind and informed us of what he was doing and what the problem really was. That was very helpful. I would ask for him again if we need help in the future. Diane Matt C. 03/15/13 |
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Patrick C was the representative that did a yearly check-up on our furnace. He was great! Patrick C. 03/14/13 |
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Mark P installed a ceiling light for me today. He arrived on time, was friendly, did a GREAT job, and gave me additional advise on lighting and use of bulbs. He also shared with me some info when selecting future lighting. I will highly recommend him and Aiello to anyone. Thank you !! Mark P. 03/12/13 |
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Shawn f was very thorough and a great trouble-shooter. He pinpointed the problem and quickly implemented the solution. He was friendly and wore his shoe covers to not track in any dirt. I recommend Shawn and would ask for him by name if I should need a future repair. Shawn f. 03/11/13 |
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Called Aiello and got same day service. Plumber arrived on time, used shoe coverings to keep my floors clean, and did a good job on the drain repair. Michael R. 03/11/13 |
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Matt C. was very thorough, and enjoyable to work with. Explained everything very well. Matt C. 03/09/13 |
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Wayne G. recently installed new bathroom fans in my East Windsor condo. He was impressively personable, efficient and sincere. A real professional. Wayne G. 03/06/13 |
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Shawn was very personable and showed me exactly what the problem was with my furnace. He had the needed part with him and replaced the bad part quickly. Shawn f. 03/05/13 |
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Matt C came to my house to fix several plumbing issues I was having. He was there first thing in the morning as promised and fixed all my issues. They were even able to work on the price with me and made the whole experience very painless. I would recommend Aiellos and Matt C to anyone that needs plumbing work. Thanx Matt. Matt C. 03/03/13 |
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Shawn F was on time and efficient, as well as knowledgeable about additional products that might be useful. Shawn f. 03/01/13 |
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I unfortunately had a furnace issue that wasn't discovered until about 7pm last night. We called Aiello since we are a silver member and they put us in contact with a technician, Stephen S who came out around 8pm to take a look at it. Even though it was late he stayed a few hours to make sure everything was back up and running and explained things to me as he went. I appreciate his work, work ethic, and his training as he troubleshot why my furnace was having issues that other techs were not noticing. I'll definitely request him for my next recommended service. Stephen S. 03/01/13 |
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Matt C is the best! He was friendly, professional and knowledgeable. 02/27/13 |
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Very professional nice guy. Truly committed to his work with strong attention to detail. Would highly recommend his skills to other potential customers and would have him come back for any other jobs needed. Matt C. 02/26/13 |
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Aiello Home Services always provides the highest quality service and I use them for all of my home services. Matt C. 02/25/13 |
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Matt C is the best! He is professional, knowledgeable and has a great sense of humor. He has excellent customer service and communication skills. I use Aiello for all of my service needs and would certainly recommend them to anyone! Matt C. 02/25/13 |
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Great service with Shawn F at Aiello Home services. Our Buderus gas heater panel broke after only three years. We called and Aiello came out same day. Prices were fair and Shawn was very professional. Thank you! Shawn f. 02/25/13 |
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Service Tech was great and was very determined to solve the problem which he did. Only concern was there was a "difficulty charge" added on at the end of the appointment. Michael R. 02/22/13 |
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Stephen S was very polite and knowledgable. He was on time, and very professional. Stephen S. 02/21/13 |
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From Dawn M., phone receptionist, Scott P. was dispatched and arrived at my home in less than one hour after my call. Could not ask for better and professional service from all your employees.
Scott did a very efficient and professional job with my sewer drainage problem. Thanks again great job all.
Art Lachance Dawn W., Scot P. 02/20/13 |
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I scheduled my appt on Sunday for a technician to come out on Tuesday. I was provided a window of time for the appt. The technician (Mark P) was right on schedule. He was pleasant, courteous, and neat! He listened to what I needed to have done, allowed me to ask questions and responded in a way that I could understand. He even told me about a special offer that Aiello had and I decided that it was a great buy! I would recommend this company (and have!) Mark P. 02/19/13 |
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The tech wouldn t listen. All I needed was a washer replaced in my bathtub faucet. I do not own tool to get handle off or I would of done it myself. The tech kept telling me he was going to have to replace entire set up, even though I told him 4 times if he replaces washer it will work fine. He wouldn t do it, so I had to tell him to leave and they still charged me $80. I will never use them again, and on a side note another very nice plumbing company came, changed washer and only charged me $39, half price, and they actually completed the job I asked them to do!!!!!! Cindy N., Steve S. 02/18/13 |
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I called Aiello last night to make an appointment for this morning, as my furnace had stopped working. I was given a time frame of 7am-8am. Shawn F was in my driveway at 7am sharp. He introduced himself, asked for a run down and walked me through everything he was doing/looking for . He discovered the issue almost immediately, and had my furnace back up and running in no time. Â I have never met a more polite, courteous and professional technician. He made sure all of my questions were answered. Â He also gave me a step by step explaination of service and product costs. I was never caught off guard by a price no matter how big or small the amount. Â Which I should also mention, as most of us in this economy work and live paycheck to paycheck, i found Aiello to be very affordable. Â Â I was very confident in his work and very comfortable having him in my home. I will most definitely be requesting Shawn for any future repairs/inspections! Shawn f. 02/13/13 |
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I have never met a better technician or felt more comfortable having a perfect stranger in my home until Aiello sent Shawn. He was amazingly informative, speedy yet thorough and even vacuumed up what he thought was dirt from his feet (don't tell him it was probably just from my dogs!! Lol)
The price was also right. Coming from a person. That has to live paycheck to paycheck at times, I didn't pass out as I was being quoted or when I was given the final price.
Thank you Aiello 02/13/13 |
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Stephen S. has been our service technician many times and he is always prompt and does a great job with our furnace. He goes the extra mile to be sure we are happy and everything is in perfect working order for annual tune-ups and warranty repairs. We could not ask for better service and would highly recommend Aiello. Stephen S. 02/13/13 |
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LOL I will call you. I need to reschedule my boiler estimate for Monday afternoon since I have the day off, rather than Wednesday after work when I have to rush home :-) 02/13/13 |
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I called Aiello last night to make an appointment for this morning, as my furnace had stopped working. I was given a time frame of 7am-8am. Shawn F was in my driveway at 7am sharp. He introduced himself, asked for a run down and walked me through everything he was doing/looking for . He discovered the issue almost immediately, and had my furnace back up and running in no time. I have never met a more polite, courteous and professional technician. He made sure all of my questions were answered. He also gave me a step by step explaination of service and product costs. I was never caught off guard by a price no matter how big or small the amount. Which I should also mention, as most of us in this economy work and live paycheck to paycheck, i found Aiello to be very affordable.
I was very confident in his work and very comfortable having him in my home. I will most definitely be requesting Shawn for any future repairs/inspections! Shawn f. 02/12/13 |
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I called Aiello last night to make an appointment for this morning, as my furnace had stopped working. I was given a time frame of 7am-8am. Shawn F was in my driveway at 7am sharp. He introduced himself, asked for a run down and walked me through everything he was doing/looking for. I have never met a more polite, courteous and professional technician. He made sure all of my questions were answered. I was very confident in his work and very comfortable having him in my home.
I will most definitely be requesting Shawn for any future repairs/inspections!
Thanks again SHAWN! Shawn f. 02/12/13 |
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I called Aiello last night to make an appointment for this morning, as my furnace had stopped working. I was given a time frame of 7am-8am. Shawn F was in my driveway at 7am sharp. He introduced himself, asked for a run down and walked me through everything he was doing/looking for. I have never met a more polite, courteous and professional technician. He made sure all of my questions were answered. I was very confident in his work and very comfortable having him in my home.
I will most definitely be requesting Shawn for any future repairs/inspections!
Thanks again SHAWN! Shawn f. 02/12/13 |
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Excellent, highly professional service. 02/12/13 |
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Stephen S was clean, quick and courteous. Would recommend him to anyone. Stephen S. 02/11/13 |
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Stephen S was clean, quick and courteous. Would recommend him to anyone. Stephen S. 02/11/13 |
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Patrick did a great job in a timely fashion, was very knowledgeable and I learned a lot from him. GREAT SERVICE on such a yucky day. Thanks for coming out Aiello, even tho I probably have in invest in a new furnace ... but what do you expect at 35 years? Alesha F., Patrick C. 02/11/13 |
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Great technician very skilled fixed the problems on the first visit. 02/11/13 |
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Michael R. was professional, courteous, fast and thorough. He quickly identified the problem, explained how he would fix it and went right to work. Great job! Michael R. 02/10/13 |
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Excellent service by Ryan. He was well prepared to fix both issues at hand. He was friendly, professional and timely and took the time to show me the system and explain some of the issues that were causing the problem and how he fixed them. Alesha F., Ryan C. 02/09/13 |
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Matt C was great! Matt C. 02/05/13 |
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Matt C was very courteous and kind! 02/04/13 |
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It was my first time calling Aiello and I'm glad I did. Their phone staff were courteous and professional and they sent someone to fix my issue same day. I'm not super knowledgeable about furnace issues but Steve S, my technician was able to explain everything that was wrong, what each parts' function was, and he did all he could to help me. I wasn't too keen on the pricing, since it was expensive, but that was more of a factor of the replacement products, not this company. We had been quoted (through another company) a price for one piece we knew was broken and they had similar costs so I don't think I was getting ripped off at all. tl;dr All in all, this is seems to be a good company with knowledgeable technicians to help you and I wouldn't hesitate to call them again in the future. Stephen S. 02/04/13 |
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Above excellent home service ! 02/04/13 |
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Prices are too high to rec without caveats. Based on service alone, would rec enthusastically 02/03/13 |
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Shawn F and Aiello are the best for info and tech services...
Polite and knowledgeable.
Regards Shawn f. 02/02/13 |
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Shawn Foley came out to do a general tune up to a boiler that wasnt functioning properly. Not only did he not mind me looking over his should so i could gain some general knowledge, but he was incredibly thorough with cleaning everything, and making sure it all functioined properly. He ran down options with me and took the time to answer any and all questions i had. Fantastic work... Shawn f. 02/01/13 |
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Our technician arrived within a half an hour of my calling, did the work quickly in a workman like fashion. He found all the discounts to which I was entitled and I thought $107 was very reasonable for such prompt service. Mark P. 01/31/13 |
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Matt C replaced the faucet in my bathroom the other day. He was prompt, professional, and provided excellent results. Matt C. 01/31/13 |
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