AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

5 star rating
(884 Reviews)
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Our Reviews

Andy C. did an excellent job with the semi-annual service. He showed professionalism and friendly manner. He also provided some helpful advice.
Andy C.
04/19/14
 
Kraig H was great. Efficient, quick, helpfull and neat.
Kraig H.
04/18/14
 
What a great experience! Andy C was fantastic. Knowledgeable and Professional plus an all around great guy. Explained things about the system that I never knew so I understood more in detail how things worked. I would recommend him & AA Service to everyone who needs A/C Service! Kudos to AA for having Andy as a Service Pro. I am a satisfied customer for the last 13yrs.
Andy C.
04/18/14
 
Kraig was professional, efficient and friendly.
Kraig H.
04/18/14
 
Excellent and Skilled service.
Lance P.
04/18/14
 
We were happy to see Lance when he arrived at the expected time because he has visited us a number of times on service calls and has always taken excellent care of our equipment and kept us well informed. Lance is an excellent technician and credit to his profession.
Lance P.
04/18/14
 
Tommy was personable, professional, cleaned up after himself, and was overall very pleasant and courteous. In addition he was helpful and informative. You can't do better.
Tommy S.
04/18/14
 
Andy C was very helpful showing me how o correctly install the filter in my cold air return and how to replace the batteries in the thermostat. and he also checked my smoke alarm. Really appreciated.
Andy C.
04/18/14
 
Had my air conditioner servicedby Tom T., who was courteous, efficient, neat and answered all my questions after doing a thorough job on my unit. He also came on time
Tom T.
04/17/14
 
Very pleased with the service I've received from AA Service over the last few years. I have recommended them and will continue to do so.

04/17/14
 
Ted T did a great job. Very professional and his customer care was top notch. I was very pleased with his service. He left my home exactly the way he found it and made me a very happy customer. His advice for how to address my heating issues made me feel he was there to help me and not just sell me unnecessary services and products.
Ted T.
04/17/14
 
Tom has provided service on my heating and cooling systems in the fall and spring of each of the last few years. He always thoroughly explains the work he performs, answers any questions about the systems I might have and cleans up after the work is completed. He has a very friendly demeanor and represents AA Service very well.
Tom T.
04/17/14
 
Peter was very professional new what he was doing great job
Petr G.
04/17/14
 
Lance, our service person is WONDERFUL! He smiles, is courteous, efficient, clean, and checks everything thoroughly. He's been here before and he's great!
Lance P.
04/17/14
 
Ted T. was here today for our A/C tune-up and he perfumed his work professionally and with dispatch---as he has done in previous visits for seasonal tune-ups and repairs. He is not only polite, but he reviews what he has done or found, and makes certain that we understand before he leaves. Though I have yet to be even mildly disappointed by anyone from AA, I am delighted when Ted shows up to do the work.
Ted T.
04/16/14
 
Andy C was very thorough and pleasant.
Andy C.
04/16/14
 
Lance P does an excellent job. He is always very thorough and timely.
Lance P.
04/16/14
 
On April 12, 2013, Andy C came to do our regular air conditioning tune-up. He called before arriving to let us know he was on the way to our house. Andy was both friendly and informative; his explanations were clear and he was more than willing to answer any questions that I had.
Andy C.
04/16/14
 
Jim G is great
Jim G.
04/16/14
 
Jeff was our recent service tech. Excellent service, on time, polite, knowledgable. What more is there to ask? Have been a customer of AA Service for years and have always been pleased.
Jeff C.
04/16/14
 
Tom T is wonderful. He called on his way to my place to let me know when he would arrive. He is very thorough and does and excellent job. Hope to see him for my Fall service.
Tom T.
04/15/14
 
Your company is awesome to work with. Always fast response and very customer orientated.

04/15/14
 
Scott S provided important information regarding the cooling system. Friendly and professional. We are long-standing customers of AA Service for a reason.
Scott S.
04/15/14
 
Petr responded to our service request regarding a failed furnace, with unknown cause. He was extremely knowledgeable, and diagnosed a difficult problem, then performed a repair. He also made several suggestions regarding possible actions we should consider if the problem repeated itself. He was very professional, and communicated technical explanations especially well.
Petr G.
04/15/14
 
Scott was on-time, arriving at the beginning of the appt. window of 9-12.
Scott S.
04/15/14
 
Andy from AA Service Co. just set up the AC for the season. What a great tech. I learned a lot from him about the right kind of filter to be using in the AC and why. I had never gotten the "why" before. He even did a demo for me. What a difference! I've always had good service from AA Service, but Andy just set the bar a little higher.Thanks.
Andy C.
04/15/14
 
Tim B. Just left. Fixed my heat with Joe's help very quickly.
Tim B.
04/15/14
 
Tim is extremely knowledgeable and takes pride in his work. I referred him to my mother to help with her old, complicated system and he had it figured out and fixed up without a problem. He is friendly, prompt and a pleasure to work with. I always ask for Tim for my system maintenance!
Tim B.
04/15/14
 
Petr G was very professional, helpful and friendly.
Petr G.
04/15/14
 
Tim arrived just when he said he would. He checked and cleaned the AC unit and replaced a contact unit that he said was corroded. He also noticed a hole in the furnace flue pipe. He taped it and scheduled a return visit to replace the pipe. He was very pleasant and professional as well as efficient.
Tim B.
04/15/14
 
Tommy was on called me when on his way, friendly, neat and knowledgeable. Thank you!
Tommy S.
04/15/14
 
Tim B was excellent in helping me get my heat back yesterday on very short notice by his company. Tim has always been super professional and provides superior customer service in addition to his skills as a technician. Looking forward to working with Tim in the future. His company has always provided top notch service.
Tim B.
04/15/14
 
Jim was very friendly and professional.
Jim G.
04/15/14
 
Ted T spent 7 hours in our house today. He was very courteous, worked silently and efficiently without disturbing us at all. Every time I saw him, he gave me an update on what was happening. Overall a great technician and good experience with AA Service Co.
Ted T.
04/14/14
 
He is very professional & knowledgeable
Andy C.
04/14/14
 
Very polite. Efficient & effective work. Excellent service.
Lance P.
04/14/14
 
We had a great experience with Andy C. from AA He was exteremely helpful when explaining the issues we were having with a clogged drainline. He was on time and very friendly. The work he did was done in a timely manner and he cleaned up after him. He was able to dicuss how our new condesate pump worked.
Andy C.
04/14/14
 
Andy C. was very efficient and professional. He had to replace a belt for me. On time, polite. I would recommend this company to everyone. They care about you.
Andy C.
04/13/14
 
Andy Choyinski informed me what I need and he got it for me. He was very pleasant, and very nice.
Andy C.
04/13/14
 
I just wanted to let you know that Andy C. was great -- he really seems to know his stuff and is very good at explaining things.
Andy C.
04/12/14
 
Have used AA Service for years. Installed new furnace 2 years ago and have always been impressed with the service technicians. Jeff C, the service technician is the best. Always efficient, thorough and explains things if asked. Nice to see a company with 'service' in their name actually provide first rate service. Highly recommend for all heating and AC needs.
Jeff C.
04/10/14
 
T. was a great tech and was the only service man to turn off the basement light off. He is great.
Ted T.
04/10/14
 
Petr and Jeff were both very punctual, courteous, & thorough. Just terrific! AA should give them a raise!
Petr G.
04/10/14
 
Petr and Jeff were both very punctual, courteous, & thorough. Just terrific! AA should give them a raise!
Jeff C.
04/10/14
 
Andy C was very knowledgeable & professional
Andy C.
04/10/14
 
Andy C is a great technician and extremely professional and helpful. We highly recommend him and AA Service for your heating and cooling needs!!!!!!!
Andy C.
04/10/14
 
As always Tom T. was on time, very courteous, did a great job and we were very happy. We have been doing business with AA Service for 12 years.
Tom T.
04/10/14
 
Andy was very professional and courteous. He was great and we are very pleased with him and A A Service!
Andy C.
04/10/14
 
Andy is very professional and thorough. He interacts with customers well.
Andy C.
04/09/14
 
Tim B. is extremely professional - on time, focused, detail oriented, thorough and kind. I hope to see him again.
Tim B.
04/08/14
 
This is a SIX stars company with a SIX star service Andy C. was one of the best service man we have ever haqd. Thank you AA Service Co Thank you Andy C
Andy C.
04/08/14
 
Great company and Great service!!!!!! Been with them for 30 years!!!!
Andy C.
04/08/14
 
Tim B. Was very prompt, very neat, very professional and very courteous. He explained what he was doing
Tim B.
04/07/14
 
On April 2, 2014, Jeff C replaced a water filter for our humidifier. As usual, Jeff was efficient and professional. He explained everything he was doing. Jeff is our favorite technician and hope we can continue to have him service our heating and A/C units. He's just the best.
Jeff C.
04/06/14
 
Our heater seemed to stop working so I called AA and they answered right away. It was 7pm on a Thursday night. I left my phone number with the operator and Petr, the technician on call, responded in about 5 minutes. After discussing the issue for about 5 mins, he said he will be arriving within 2 hours. He arrived in about 90 mins and was here for about 45 mins. He fixed two issues with the heater and instructed me the best type of filter to get based on the system we have in place in the condo. Things have worked great since he was here and would definitely recommend Petr and AA to another.
Petr G.
04/05/14
 
Tom T. is great...friendly, right on time and helpful in explaining what he did, how the system is operating, etc. Thanks!
Tom T.
04/03/14
 
Andy is so polite,thoughtful and efficient. He clearly explained what was wrong with our 15 year old boiler .Thanks to his thorough nature of doing the job right , we avoided having our expansion tank leak all over the floor( which would have caused a lot of clean up and misery). He is the consummate professional with 30 years of experience in the heating / cooling field. He knows his stuff and he as a good sense of humor too! We really feel lucky to have had Andy make the service call today at our home.
Andy C.
04/01/14
 
Petr is just great! I always request him because he is very professional and knowledgeable. He calls first to let me know he is coming and is always on time. He explains what he will be doing and at the end of the service call tells me what he did and gives me his recommendations for future service. We have used AA Service for many years and are very satisfied customers.
Petr G.
04/01/14
 
David D. and Jason B. were right on time and did excellent work. Very friendly, worked efficiently and clean. Highly recommend AA Service.
Jason B., David D.
03/31/14
 
Very pleased with service. Company personnel courteous and professional, especially Service Specialist Lance P. who was very thorough while servicing my furnace and helpful in answering all my questions.
Lance P.
03/31/14
 
Andy was great! Fast and efficient! Highly recommend his service.
Andy C.
03/31/14
 
Andy came when promised and carefully diagnosed our furnace problem. He explained everything thoroughly. He went to a parts center to get what we needed so we could have a working furnace before Monday (service call was on Friday). He installed the part and tested everything. He was an excellent representative of his employer.
Andy C.
03/28/14
 
Andy C. was fantastic- solved my problem, was very friendly and polite and gave me good advice. I was very pleased with his service.
Andy C.
03/28/14
 
In addition to fixing the problem, Ted explained it very thoroughly and gave us valuable information that will be helpful in the future. I appreciate it when technicians share specific information that is easy to understand & valuable for the customer. Thanks!
Ted T.
03/27/14
 
Great service, was able to get them to come out on the same day as my furnace stopped working. Andy C., was great, very knowledgable, did a great job of explaining the issues and my options in detail. He checked with me on cost, and got my heat going in short order. Very friendly service all the way around.
Andy C.
03/26/14
 
I have now used AA Service Co. Twice for trouble with my furnace. A technician Andy C. Had been sent out on both calls. Andy is a true professional. Andy explained in full detail what the problem was and had it fixed immediately. I am very pleased with his service. I wish that all my encounters with service technicians would always go as smooth as Andy handles situations. I highly recommend him and this company.
Andy C.
03/24/14
 
Andy C. came to service/clean out our AC and heating units. First off, Andy was really personable, friendly, and easy to talk to. He let me know where he would start first and what his plan was for the time he was here. He asked me questions as he went along - and informed me of what he was finding. Our units were SUPER dirty! Andy went above and beyond - he removed a piece from an air intake vent that vastly IMPROVED the air flow in the house. When he moved outside to the AC unit he found a mouse had created a little home inside the unit and had chewed through some of the wires. He cleaned the unit out - removed the mouse house and repaired the wires. When he turned the heat back on I was able to turn the heat from 71 down to 65 because of the adjustments he had made! AMAZING! Andy was really professional and knowledgeable. I felt like he enjoyed sharing his insight and expertise with me and I found that refreshing. This was honestly one of the most positive interactions I ve EVER had with a service technician in our home. I would highly recommend AA Service Co. Thank you THANK YOU!!!
Andy C.
03/21/14
 
Prompt and helpful!
Petr G.
03/19/14
 
Ralph C from AA Service was in to fix my furnace humidifier and to start off he was prompt as was scheduled. I trust Ralph and has done a great job every time he works o the furnace Not only would I recommend AA Service but I would ask for Ralph!
Ralph C.
03/18/14
 
Tim B. was fantastic: professional, courteous and willing to do lots of detective work to find the problem no matter how long it took. I would be thrilled to have him work in my home again.
Tim B.
03/17/14
 
Prompt response. Polite, informative customer service. No problem coming out on Saturday. Knowledgeable technician and flexible scheduling.
Petr G.
03/15/14
 
And especially thanks for sending Ralph to review and correct what turned out to be some very convoluted issues. Having met him when we had a previous complicated problem, you know how glad I was to hear you were sending him to look into this one. It seems it has been fully addressed. While all the AA Service techs are knowledgeable and personable, Ralph is a cut above for both his in-depth technical knowledge and upbeat style. Along with all of the other great services and products, he is one of the reasons we are such happy AA Service customers for the past 17 years.
Ralph C.
03/14/14
 
I can't say enough good things about the wonderful service I have received from AA Service! After dealing with a furnace issue during one of the coldest Chicago winters he came right in and helped to diagnose the problem and effectively try to solve it. I will stick with AA service from now on!!
Petr G.
03/14/14
 
The technician arrived promptly and was very pleasant. We were afraid that our furnace was beyond repair, but he was able solve the problem rather quickly, saving us a lot of inconvenience and money. We have been customers of AA Service for many years and highly recommend them.
Jim G.
03/13/14
 
Service supreme. Ralph is extremely competent in his job and a great diagnostician.
Ralph C.
03/13/14
 
Tim B He was such a nice man and very informative about everything that he was doing I am really pleased with the work and the professionalism
Tim B.
03/12/14
 
AA Service Co is great. I have a condo and the heat broke in the middle of the night. I called AA and they came out right away after I called that morning. Tim B the service person was very nice and found it to be a minor issue causing the furnace malfunction. The price for repair was very reasonable and I highly recommend them.
Tim B.
03/10/14
 
AA Service was great. Ralph C was my technician and he was on time, knowledgeable and did a great job replacing a cracked condensate pump on my furnace. Ralph had a second technician, Andy, with him and Andy was also very knowledgeable. They fixed my problem and even cleaned the floor when they finished. I highly recommend AA Service.
Ralph C.
03/07/14
 
Phet was great. He replaced the boiler pump with great efficiency. He was very courteous and answered all my questions clearly. We are very pleased with the service we receive from your company.
Phet X.
03/04/14
 
The Team at AA Service always does a great job. Have used them for several years running now. Switched from another north suburb company to AA and have found them to be great. Very clean, complete and on time. Ralph C the service tech is great. Works till the job is done.
Ralph C.
03/01/14
 
very punctual and courteous found the problem right away no complaints
Tim B.
03/01/14
 
Really good service and helpful and professional staff!
Ralph C.
02/28/14
 
David D did an excellent job. He was prompt, pleasant and extreme efficient. My new furnace was installed properly. The area around the furnace was cleaner when he left than he found it. He really went beyond our expectations. I highly recommend AA and David D. Scott our sales rep was also excellent in explaining our needs and following through
David D.
02/27/14
 
Dave and Jason were wonderful installers. They called to tell me their arrival time, they were friendly and funny, they protected the floors, they improved the set up design as they installed a new hot water heater and furnace. True professionals and great guys.
David D., Jason B.
02/26/14
 
Tech was timely and thorough. Tech also used bootie covers inside of the home.
Ted T.
02/24/14
 
As always, Petr did a great job! He is always thorough, professional and prompt! He takes the time to explain any issues that may come up and helps to make an informed decision about what to do. Great service, very much appreciated! Thank you AA Service and Petr G.!!
Petr G.
02/21/14
 
Dave D was the lead on installing our two new furnaces. He and his teammate arrived on time and finished when they said they would. They wore booties and when they finished, the house was the way they found it. The carrier furnaces are more efficient and hopefully will be more economical. The guys are coming back the first week of April to install our two new air conditioners. Overall I was very satisfied with this work!
David D.
02/20/14
 
We had a great experience with AA Service Co. We had an old (20 years) furnace that died and they came out here immediately. They tried a couple of things but the furnace was dead. Instead of trying to up-sell us while we were in a bind, they were very honest and told us which was the best furnace for our house and lifestyle. First thing the next morning Dave D was here to install the furnace and we are now toasty warm. He triple checked all of the levels and even looked in each register to make sure we were running most efficiently. I'm pretty sure the area around our furnace is cleaner than it was before he was here, too!
David D.
02/19/14
 
Tim B is such a great tech. He answered all my questions, was qualified, and kind.
Tim B.
02/18/14
 
Ted was fast, informative and helpful. He let me know what was going on and how to improve the service of my unit. Very pleased!
Ted T.
02/18/14
 
Jason B and David D were very pleasant and did an excellent job installing my new furnace. They improved the water drain tubing and left the area spiffy clean. I couldn't be happier.
David D., Jason B.
02/18/14
 
Dave A. & Frank P. did an outstanding job installing my new furnace. Despite having to tear the old furnace out piece by piece because of an especially difficult install, they left the cabinet cleaner than when they arrived. They went above and beyond to diagnose and repair a malfunctioning humidifier and an improperly installed air conditioner (done by some other company before I purchased my home). I can't say enough how satisfied I am with AA Service Co. I wish I had called them years ago.

02/17/14
 
AA Service Co is outstanding. I had a furnace die on Thursday evening. We contacted another highly rated company on Yelp who came out Friday and offered to install a Goodman furnace. The cost seemed high though so I called AA on Friday night. Brock Hopma came out Saturday morning and provided a quote for a Carrier furnace for 25% less. He also shuffled their scheduling to be able to install the furnace first thing Monday morning. On arrival, Dave A & Frank P laid down tarps, used shoe covers, and got to work removing the old furnace. Tearing out is more appropriate though as there was literally zero clearance between the old furnace and the ducting. Dave & Frank had to disassemble the old furnace piece by piece with screwdrivers and a sawzall to be able to remove it. Despite all this they kept the area extremely neat and clean - in fact the furnace cabinet was cleaner when they left than when they began. To top it all off, Dave & Frank also diagnosed and repaired my malfunctioning humidifier and an existing installation problem with the air conditioner (done before I purchased my home) that was causing my weak cooling in the summer. I can't say enough how satisfied I am with AA Service Co. I wish I had called them years ago.
Dave A.
02/17/14
 
Tim B performed a furnace maintenance service this morning (2/17/14). Tim was very professional and extremely thorough. He answered all of my questions and I was very pleased with the service. As a result, I purchased a maintenance plan for servicing our AC in the spring as well.
Tim B.
02/17/14
 
Great experience... very knowledgeable and professional tech. Money well spent with AA Service. I sleep better at night knowing that expert professionals are servicing and maintaining my heater and air conditioner. Highly recommended A service !
Tim B.
02/16/14
 
AA Service is great--I called and the next day they were here--changing filters in humidifier and cleaning furnace. I signed up for their $178 / year clean and maintain my heating and a/c--very satisfied!
Tommy S.
02/15/14
 
Excellent service...and funny to boot!
Scott S.
02/13/14
 
Jason B and Davis D did a great job installing the new furnace
David D., Jason B.
02/12/14
 
Jeff was very professional and knowledgeable. He was able to overcome several problems that were not his fault. AA Service and Jeff made the best of a difficult situation. It's when things go wrong that you truly find out how good the company your working with is. I would highly recommend AA Service.
Jeff C.
02/10/14
 
Jeff was very professional and knowledgeable. He was able to overcome several problems that were not his fault. AA Service and Jeff made the best of a difficult situation. It's when things go wrong that you truly find out how good the company your working with is. I would highly recommend AA Service.
Jeff C.
02/10/14
 
Jim fixed the furnace in no time, he was professional and efficient. Thank you.
Jim G.
02/10/14
 
They came out, cleaned my system and got my humidifier working immediately. They said that someone had reset the settings to be outside the manufacturer's settings, and that's why my furnace wasn't working. They reset my furnace settings and gave me place to call. They were FANTASTIC. They were at my house for 4 hours and they called the manufacturer to make sure they felt comfortable leaving me with the furnace.
Jeff C.
02/07/14
 
They came out, cleaned my system and got my humidifier working immediately. They said that someone had reset the settings to be outside the manufacturer's settings, and that's why my furnace wasn't working. They reset my furnace settings and gave me place to call. They were FANTASTIC. They were at my house for 4 hours and they called the manufacturer to make sure they felt comfortable leaving me with the furnace.
Lance P.
02/07/14
 
I'm very happy with Tim. He was very helpful and pleasant. He gave me tips on setting my thermostat. I am very happy with your service.
Tim B.
02/07/14
 
“Superman defies icy and snowy deck to reach roof.” I would like to recommend Scot S. because he went far away and above the call of duty to fix the heater on my roof. The conditions were treacherous and yet he made it happen. Now we have heat and are very thankful.
Scott S.
02/07/14
 
Dave was here yesterday and put my furnace in. He did a wonderful job and I was very please and satisified with his service.
Dave A.
02/05/14
 
This is our second encounter with Scott S. as a tech. This young man is quite professional and knows a lot about his line of work. I was quite thankful for his patience and understanding in explaining so that the consumer could understand what the issue was.
Scott S.
02/05/14
 
We have been customers for years. AA Service ALWAYS responds immediately whenever we have had a problem. David and Eric did a great job on a recent furnace install and felt comfortable with them in the house. We felt they knew what they were doing and explained everything well.
David D., Eric S.
02/05/14
 
Jim fixed the furnace in no time. He was professional and also answered my questions. Thank you.
Jim G.
02/04/14
 
Super service with great knowledge of the system.
Scott S.
02/03/14
 
The service technician, Tim, was on time, professional and thorough. He left the locations in which he worked clean and everything was as he found it. He wore shoe coverings to keep the floors clean and was very considerate and knowledgeable. I have requested Tim in the past because he is always courteous, efficient and addresses the problem. He is a valuable member of the AA Service technical team.
Tim B.
02/02/14
 
Received excellent service on our HVAC install. we have used AA for many years for service. They are always responsive, communicate clearly, clean up well, and provide trustworthy advice.
David D., Eric S., Jason B.
02/02/14
 
Petr G. is the service man I always ask for because I know I can trust him to just do the work that is necessary, and do it well. He works quickly, his always polite, and explains any problems he may have encountered. Thanks Peter!
Petr G.
02/01/14
 
AA Service makes it easy to get an appointment and keeps you informed of the arrival time of the technician during the appointment window. The technician was quick to diagnose and fix the problem. He took care to wear shoe protectors and leave things in order when he left.
Tim B.
01/30/14
 
Ralph is a great technician! Very professional, informative and knowledgable. He followed through and called me to make sure I was happy and everything was running smoothly. I would definitely recommend AA. I will be asking for Ralph next time I need service. Sandy Wilmette, IL
Ralph C.
01/29/14
 
Petr always does excellent work. He's # 1 with us. Ed Thompson 1428 Walters Northbrook
Petr G.
01/27/14
 
Petr G. always provides us with superior service. 5 Stars for sure!!! Edward Thompson, Northbrook, IL.
Petr G.
01/24/14
 
I am extremely happy with everything Petr did. He replaced a part and fixed my unit the same day. Thanks a lot.
Petr G.
01/23/14
 
AA Service Co and Ted T in particular are first rate. Our furnace broke in the middle of one of those below 0 nights. After calling around first thing in the morning (and getting lots of no answers) we were so excited to get a day of appointment and friendly customer service from AA Service. Ted was very professional, diagnosed the issue promptly, gave me the full play by play of what was wrong / what he was going to do, quoted me out, and performed an expert repair. I am happy to report my heat is back on and functioning, all thanks to Ted. We have a new HVAC service company for sure in my house.
Ted T.
01/23/14
 
Great service. Tommy solved the problem, went back to the shop to get the part, and had our heat back on within 2 hours. Plus explained everything and even cleaned up. Very happy with this company
Tommy S.
01/22/14
 
Prompt, friendly and knowledgeable service. I highly recommend Ralph C and AA Service Co. You simply won't find a better Heating and Cooling repair service.
Ralph C.
01/22/14
 
Ralph C was terrific. You can not ask for better, faster, friendlier more knowledgeable service.
Ralph C.
01/22/14
 
Ralph is amazing and I couldn't think of anyone who has EVER done a better job! I trust him with all of my equipment and he has been a lifesaver! The best in the business!!! Jill Esko
Ralph C.
01/21/14
 
We have used AA Service for the past 20 years. They are reasonably priced, responsive and great at what they do. David D. was very efficient and installed a garage heater in less time than I anticipated. I highlight recommend AA Service!
David D.
01/21/14
 
Petr is a true professional. On time, courteous, respectful of your time and your home. Thank you!
Petr G.
01/19/14
 
Great service company, extremely thorough! Ralph the best service tech. Called back next day to make sure we were satisfied.
Ralph C.
01/18/14
 
Ralph was a life saver! Our heat went out on the coldest day and he was very helpful in fixing the problem. He was very friendly and professional. He explained a lot and offered some good advice. He even called the next day to make sure everything was ok. We had another little problem and he came out asap to take a look and solved the problem. Sandy Wilmette, IL
Ralph C.
01/17/14
 
Ralph is always such a great help and knows exactly what needs to be done! I trust him with all my equipment and he always is so nice! Jill Esko
Ralph C.
01/17/14
 
Ted T, - for AA Service Co. On time, good job, excellent. Good experience. Wm. Dahlgren **Ted was excellent - the hassle to sign in and post a review on this site is ridiculous - "Just takes 5 minutes" my foot. . . . .
Ted T.
01/17/14
 
Ted T, - for AA Service Co. On time, good job, excellent. Good experience. Wm. Dahlgren
Ted T.
01/17/14
 
Professional service from start to finish. 100% satisfied customer.
Ted T.
01/16/14
 
Jim G arrived on time and spent almost an hour here. He cleaned the furnace components thoroughly and explained clearly the problems he found. Jim also asked about any new issues since the last furnace maintenance, and then explained how to optimize humidity control while maintaining efficient heating. As usual, I was pleased with the AA furnace check, and continue to recommend the company to everyone. I'm glad my relatives recommended it to me.
Jim G.
01/14/14
 
I would like to thank AA Service for sending Kraig to fix my humidifier. Thank you for helping me and ensuring that I am well taken care of. Thank you so much for your services.
Kraig H.
01/13/14
 
Tech arrived within 20 mins of scheduling service on the coldest day of the year. He made a temporary fix to get us through the night. The office called the next day to confirm a replacement part had been ordered & the tech came back out the following day to make the fix. Very professional & at a reasonable price.
Petr G.
01/11/14
 
Prompt, friendly and knowledgeable service. I highly recommend Petr and AA Service Co.
Petr G.
01/11/14
 
We were very satisified with Petr and the result was excellent. We would like to have him in the future.
Petr G.
01/09/14
 
We had two new furnaces, thermostats, and additional piping installed. Our installers were professional, on time, knowledgeable, and very responsive to my questions. Dave A. explained the entire process when he arrived and it went exactly as planned. They provided instruction on the digital thermostats and a comprehensive review of the new furnace operating system. We were very pleased with Scott who conducted the initial on-site visit and estimate through the installation team. They were all excellent and I would highly recommend their company and services.
Dave A.
01/09/14
 
Dave A. & Jason B. were excellent. They were top notch, clean, efficient, explained things, and completed the job in the time from they said they would. I am a happy camper with my heat. They get gold stars in my book! Thank you very much.
Jason B.
01/08/14
 
Dave A. & Jason B. were excellent. They were top notch, clean, efficient, explained things, and completed the job in the time from they said they would. I am a happy camper with my heat. They get gold stars in my book! Thank you very much.
Dave A.
01/08/14
 
Snow is not my friend! It always clogs up my vents. Petr came in to install a new part, however was able to minimize the problem and find the actual issue. Petr was great to work with and I appreciate Petr's honestly and hard work.
Petr G.
01/08/14
 
Jeff has been servicing my AC/Heating unit for over 5 years now and he is always such a pleasure to work with. Jeff is professional, thoughtful on the job he is doing and reliable. I trust Jeff with his opinion and appreciate the dedication he has for his job.
Jeff C.
01/08/14
 
We had great service from Ted T. who came to do our OLD boiler's yearly maintenance. He was able to answer any and all questions I had regarding its care. I really appreciated his knowledge and respect for this old but solid clunker. And, instead of trying to sell us something new & improved, he spoke with great reverence about this type of heating system, and reassured us that it will continue to pump out the heat we need. I feel confident too, with the thorough tune-up it received.
Ted T.
01/08/14
 
12 years ago I had problems with my furnace and I called Sears to service it. They came back 4 different times and couldn't figure out what the problem was (charging me for each visit!). Finally, I decided to call AA Service (known as Blue Dot back then) and Ralph C. came to the rescue. He knew right away what the problem was, took the time to explain what was happening, and fixed it right away. I've been a loyal customer ever since. Ralph came to the rescue again today when my furnace quit on me during -17 degree weather. Once again, his service was impeccable . . . quick, courteous, and thoughtful. I'd gladly recommend Ralph and AA Service Co. to anyone who has a job that needs to be done right
Ralph C.
01/08/14
 
AA Service and in particular Ralph C was excellent and did a great job of informing me of any issues
Ralph C.
01/07/14
 
Jim G. came the other night when I had no heat. He went above and beyond the call of duty. He was efficient and perfect and he did everything to make me comfortable. He called the next morning to let me know he had the part. Jim was an outstanding person to work with and I appreciate him. He is really great.
Jim G.
01/03/14
 
Wow! When Scott S. (serviceman) visited my home on 12/16/13, he was just as terrific as his boss told me!! I was very impressed by not only the standard visit "stuff," but he also went way out of his way, to help us figure out why it doesn't get warmer in my bedroom. Thanks for such great help, AA!
Scott S.
01/03/14
 
Peter G as always did an excellent job. He was polite and kept us informed of everything. We always request Peter when I e servicing. Has been serving us for many year's . An excellent employee of yours
Petr G.
01/02/14
 
Ted was very pleasant and professional. He showed me what he was diagnosing and gave me good follow up. I appreciate Ted's hard work and he is an outstanding representative of your company.
Ted T.
01/02/14
 
David D. and Jason B. from AA Service Co. Heating and Cooling installed a new furnace and air conditioner in our condo. They arrived on time, explained each step of the project, and answered all of our questions. They were very neat, efficient, professional, and friendly. I highly recommend them.
David D.
01/01/14
 
David D. and Jason B. from AA Service Co. Heating and Cooling installed a new furnace and air conditioner in our condo. They arrived on time, explained each step of the project, and answered all of our questions. They were very neat, efficient, professional, and friendly. I highly recommend them.
Jason B.
01/01/14
 
We really like your service. We called at 5:30pm because our heater was off. Tommy came out and serviced us last night and he was great. I appreciate the good service that we've gotten from your company.
Tommy S.
01/01/14
 
Tom is always timely and professional and does a great job!
Tom T.
12/28/13
 
We had a complete new furnace installment two days before Thanksgiving, it was installed by Dave & Jason. They were both respectful of our time & our home. They were on time, neat in their appearance, wore the shoe nets over their shoes while in the house, and kept their work space clean. Dave really took time to explain what they did, walked me through how to work the controls (very patiently) did not make me feel rushed or illiterate when I didn't quite get it the first time. They were very professional. As for AA Service Company, they were clear and concise with pricing (no surprises at the end of the job). They sent a service adviser out to do an on-site estimate, he was thorough in explaining what would have to be done & why, and they delivered on everything. Very good Heating and Air conditioning company with a great routine maintenance program that I would highly recommend. I would hire them again in a heart beat. --SB
Dave A., Jason B.
12/26/13
 
Lance did a great job, was very professional and neat.
Lance P.
12/24/13
 
Ted T was fantastic. i called the answering service at 7:30am the Sunday before Christmas. Ted T contacted me within about an hour. Since he had other appointments, he called me a few times throughout the day to give me an idea when he would make it to my house. That was immensely helpful as I had to do ALL my Christmas shopping. When he arrived, he explained to me what he thought was the problem (which doesnt always happen with repair folks b/c I am a gal). He fixed the issue, explained what he did to fix the issue and accepted payment quickly. All around good experience.
Ted T.
12/23/13
 
Petr was punctual, polite and professional. He has always provided sound advice.
Petr G.
12/23/13
 
Petr is the Best! He is dependable and efficient, as well as being a wonderful person. It is a comfort for my family, that we know we can rely on Petr to be there for us. May Petr and his family have a Healthy and Happy New Year!
Petr G.
12/23/13
 
Service was prompt, efficient, and courteous. Our Tech Jim G., gave us ideas on how to keep the furnace clean and running well between checks. He let us know about "bundling" our furnace check with a spring check of our AC.
Jim G.
12/22/13
 
Ted was prompt and did a thorough job. He answered all of our questions and gave us his professional insight.
Ted T.
12/20/13
 
Ted T did a great job, he was prompt, professional and friendly. I am a long time customer and will continue to be one, especially with service people like Ted T. Merry Christmas and Happy New Year!
Ted T.
12/20/13
 
Petr was excellent
Petr G.
12/20/13
 
Petr G....very professional and thorough. He has been working with us for many years. Thanks.
Petr G.
12/20/13
 
Dave A
Dave A.
12/19/13
 
Jim G did my winter service and I am very happy with the job he did. He came on time, reviewed what he was going to do. He changed the filters and at my request reviewed the humidifier settings with me. He was very professional,courteous, answered my questions and reviewed the service bill for the filters. Since we have had the new heating and cooling system installed we have been very happy with AA Service. Jim G. does a great job of representing AA Service Co. I would recommend this company to anyone needing service or a new system. Maurice Adam, Palatine, IL
Jim G.
12/19/13
 
I received a card in the mail describing AA Service for heating and cooling. I was unhappy with the expense of my present service supplier as they were becoming very expensive. I called AA Service to inquire about their service package and I was very pleased that the cost was significantly less then I am presently paying. The service representative was professional and informative and clearly explained their services. The appointment was set up within a couple of weeks of my call. The AA Service professional, Petr, was highly knowledgeable, professional, and trustworthy. No attempt was made to sell me anything or to claim that any of the furnaces were defective. I am very happy with my decision to switch service providers.
Petr G.
12/18/13
 
Dave and Jason did a wonderful job of installing my new furnace today!
Dave A., Jason B.
12/18/13
 
We enjoy have Petr G. come every year and give us honest opinions and good advice. Thank you again.
Petr G.
12/17/13
 
Great service. Ted T was knowledgable, courteous, and efficient. First contact with AA Service Co. and will definitely use their services again.
Ted T.
12/14/13
 
On time. Clean efficient. Petr had excellent people skills
Petr G.
12/13/13
 
These guys were great
Dave A., David D.
12/13/13
 
Dave A. installed two furnaces in my house this month. He arrived at 7:30 am, worked until 6 pm, got it all done, and explained everything to me. I have used AA since they acquired Wiegold about ten years ago. They provide excellent service and I recommend them enthusiastically.
Dave A.
12/12/13
 
Great Service!!!!!

12/12/13
 
For more than the past 5 years we have specifically requested Peter for our semi-annual service calls. He knows our system, is thorough, clean and always addresses any questions or concerns. He provides excellent service and we are pleased to recommend him.
Petr G.
12/12/13
 
Jeff is very knowledgeable and customer service oriented. I have used A A Service for over 30 years and I highly recommend them and Jeff!!!!!!!
Jeff C.
12/12/13
 
Petr does a complete and excellent job. He has detailed experience, is always on time, and professional. I always request him to do work in my home and I'm not disappointed.
Petr G.
12/11/13
 
Thank you for your excellent service with my basement gas leak the past two days! You sent two wonderful (and kind!) professionals to my home to take care of things and I am very grateful. I am so impressed with your company.
Kraig H.
12/10/13
 
We request Ted for our service. He is here on time. He is polite and efficient. He offers suggestions to keep our furnaces running smoothly. He has to climb into our attic and go to a remote spot to service that furnace and never appears to be "put out" by this difficult location. He is careful to be clean and not track any debris into the house. Our equipment works well so I assume he is good at his job. Thanks , Ted
Ted T.
12/10/13
 
We've been using AA for many years for semi-annual HVAC checkups and have always been pleased with the service. So when we needed a new furnace, air conditioner, and water heater we turned to them for the purchase and installation. The three installers, Dave A., David D., and Jason B. collectively did a great job. They were on time, as unobtrusive as possible, made no mess, and took less time than I would have believed possible for the scope of this job.
Dave A., David D., Jason B.
12/08/13
 
I am very pleased with Jerry. He fixed the problem, was polite and cleaned up. He closed all the doors and locked the gate. Thank you very much.
Jerry W.
12/07/13
 
Thorough, professional, nice man. Excellent service.
Petr G.
12/07/13
 
David D was extremely polite, professional and efficient. He kept me informed of his progress and explained the installation and process to me as well as explaining the furnace operation upon completion. This same service experience really started with Brock H and continued through the installation. I would highly recommend AA Service for your heating and cooling needs and David D as the installer.
David D.
12/06/13
 
As usual, AA came when called. Jeff found the problem with the boiler and I had my heat on in no time. Which is nice when it's 14 degrees out. Dependable, Neat and Friendly. I have the annual service contract so I even saved some money. Been with AA for a long time and would never consider changing.
Jeff C.
12/06/13
 
We were experience problems with our boiler heater and AA Service sent someone the same day. Jeff, the technician was able to do a temporary fix until he could order parts and complete the job correctly. He was professional and courteous and did a great job. We have an older home but he was very knowledgeable about our heating system and how it works.
Jeff C.
12/06/13
 
Very professional, accurate diagnosis, excellent repair and clear communication.
Scott S.
12/06/13
 
Quick, courteous, and high-quality work for heating and air conditioning.
Ralph C.
12/05/13
 
Ted T is very punctual, extremely polite and very professional. Great job!
Ted T.
12/05/13
 
Petr came to do an annual inspection of our furnace. He was on time, pleasant, and very professional. He was able to provide us very useful and honest information regarding our furnace which we solicited and appreciated. We will definitely request him for our next round of service.
Petr G.
12/05/13
 
On Dec. 4th, two of your technicians installed a new furnace in our house. I know from experience that your guys are experts in their work. The two Daves were no exception. They were prefessional, competant, and personable. When I asked questions, they gave me answers willingly and clearly. If I didn't understand, they were happy to give me further information. I probably could have learned how to install furnaces if I had asked enough questions. They left our basement clean and the furniture was returned to the proper places. I couldn't have asked for more. I hope I never need another furnace but if I do, you know who I would want to install it.
David D.
12/04/13
 
On Dec. 4th, two of your technicians installed a new furnace in our house. I know from experience that your guys are experts in their work. The two Daves were no exception. They were prefessional, competant, and personable. When I asked questions, they gave me answers willingly and clearly. If I didn't understand, they were happy to give me further information. I probably could have learned how to install furnaces if I had asked enough questions. They left our basement clean and the furniture was returned to the proper places. I couldn't have asked for more. I hope I never need another furnace but if I do, you know who I would want to install it.
Dave A.
12/04/13
 
Lance was experienced and courteous and didn't waste any time. I would use you again, as a matter of fact, I have an agreement contract with you guys now, so I will see you in the spring for my a/c. I feel comfortable that you guys know what you are doing.

12/02/13
 
Dave was wonderful. He did his job. Everything works fine. He was pleasant and it was a pleasure to have him in my home.
David D.
12/01/13
 
Dave was wonderful. He did his job. Everything works fine. He was pleasant and it was a pleasure to have him in my home.
David D.
12/01/13
 
Dave was wonderful. He did his job. Everything works fine. He was pleasant and it was a pleasure to have him in my home.
Dave A.
12/01/13
 
I was impressed with AA. They showed up on time or early each time they came out. They were efficient and knowledgeable. I would use them again and I would recommend them to friends. Tim was friendly and tried hard to make the furnace work. Brock was great at explaining the problem and the solution to me. David D. did an excellent job, kept my home neat and clean and completed the work earlier than anticipated. All in all, it was a great experience.
Tim B.
11/27/13
 
I was impressed with AA. They showed up on time or early each time they came out. They were efficient and knowledgeable. I would use them again and I would recommend them to friends. Tim was friendly and tried hard to make the furnace work. Brock was great at explaining the problem and the solution to me. David D. did an excellent job, kept my home neat and clean and completed the work earlier than anticipated. All in all, it was a great experience.
David D.
11/27/13
 
Jim G was professional and on time. Excellent job - hope to have him again.
Jim G.
11/27/13
 
Lance P serviced my furnace the other day. I give him 5 stars, he was very knowledgeable, professional. I would recommend AA to my friends and of course, I will use them again.
Jason B., Lance P.
11/27/13
 
I had the best service from AA Service Company, the Service Specialist was Lance P, very professional, and very nice. Explained a lot of questions I had about my furnace. Will use them again :) Alba Carroll
Lance P.
11/27/13
 
Ted was a real professional. He was courteous and polite to my wife and I. He arrived promptly and did service and cleaning of the furnace.
Ted T.
11/27/13
 
Great service. Have used AA for many years.
Petr G.
11/27/13
 
AA Service: Jeff C. Best Tech. I have specifically requested Jeff for many years. Very thorough. Good at explaining any problems we have. Trust him to do the job right. We recently sold our old house and now the new owners are calling him to continue servicing the units. Laura (Rosemont, IL)
Jeff C.
11/26/13
 
we have been customers of AA Service for many years and never was dissatisfied with any of their service techs or scheduling dept. They call before coming with a time line of aprx. 15 minutes so that does not delay our daily schedule. I hope they remain in business forever!

11/25/13
 
Great service. Very thorough, knowledgeable and helpful technician
Petr G.
11/25/13
 
Tim was on time and very helpful. He knows what he is doing and is easy to talk to. Would like to have him on a future service call.
Tim B.
11/25/13
 
This was Scott's first time in my home. He was interested in how my furnace was currently running, and any issues from the past. He was patient and extremely knowledgeable. I felt confident that my furnace was getting a tune up from a true expert...which is exactly why I use aa service. They have a knack for hiring top notch, smart, reliable, friendly service people. Scott is no exception!
Scott S.
11/22/13
 
Dave A. and Dave D. installed a new furnace and AC. They came within 20 minutes of the appointed time and finished early. They left the area clean and neat and did no damage bringing the parts and tools in and out. Nice job! Ted T. replaced a circuit board in my old furnace (not the new one mentioned above). He was thorough but efficient. The new circuit board worked perfectly on the first try, and my furnace fired right up. Thanks, Ted.
Ted T.
11/21/13
 
Very professional, clean wearing footies over shoes. Checked out my fear of a possible gas leak. Pleasant and explained everything to me.
Lance P.
11/21/13
 
Scott S did a great job!
Scott S.
11/21/13
 
Fast, friendly, and professional. I'd recommend them to anyone!
Petr G.
11/20/13
 
Petr G has serviced my condo's heating and air conditioning for years. He has always been competent, helpful and practical in his work for me. He is extremely prompt for every service appointment.
Petr G.
11/20/13
 
AA Service Co always gives great service. Always on time and calls the night before and the day of. We have NEVER had a compliant with them and have been using them for many years.
Tim B.
11/20/13
 
Jeff was very good. He was prompt and explained everything to me very well.
Jeff C.
11/18/13
 
Jeff C was great. Could not have had a better experience.

11/18/13
 
We had a wonderful experience with Jeff C from AA service. He was incredibly thorough and patient with us. We had a number of questions and he took his time to explain all of our options. We hadn't done a great job of maintaing our HVAC systems and Jeff stayed at our home way longer than we would have expected to make sure that the job was done right. We never felt once that he was trying to upsell us on additional products and services - which other operations have done to us. We will definitely be using AA again in the future.
Jeff C.
11/18/13
 
Great job. Very professional.
David D.
11/18/13
 
Great job. Very professional.
Dave A.
11/18/13
 
Jim G. serviced my heating unit this week. He arrived timely, was very helpful and knowledgeable. He answered my questions and provided helpful information. Very personable.
Jim G.
11/17/13
 
Tommy S was very good. He was polite and answered all my questions. He seemed to do a thorough job
Tommy S.
11/17/13
 
See the buzz and your Facebook entry. We're very satisfied with Tim B. and will continue to ask for him to service our HVAC system.

11/17/13
 
Petr G called en route and arrived on time. Service was completed to our satisfaction. Updated us on condition of HVAC units.
Petr G.
11/16/13
 
Ralph arrived at the expected time, identified and explained the problem with our heating unit and fixed it quickly and in a professional manner.
Ralph C.
11/16/13
 
Tim B., as usual , did a thorough job in providing maintenance on our HVAC. system. He explained what he was doing so we could understand his actions. he was polite and is just a great representative for AA service.
Tim B.
11/16/13
 
We have been using AA Service for about 10 years. We continue to use them becauses of the excellent service we have received each and every call. From scheduling the appointment, to replacing filters, and discussion of problem areas, they couldn t be more courteous, friendly, efficient, and clean! We highly recommend this company. Lane was our technician today. We appreciate his phone call prior to his arrival (on time!), and his explanation of a small leak we had, as well as providing information regarding our humidifier settings. Great guy -thank you, Lance!
Lance P.
11/16/13
 
Petr is the best. Very confident in his ability, honesty, and work ethic. You're fortunate to have him as a technician.

11/16/13
 
Just great

11/15/13
 
Petr of AA Service is a great and knowledgable Technician. A pleasure to deal with him.
Petr G.
11/15/13
 
Petr was as efficient as ever -- works hard & explains it all. JAK
Petr G.
11/15/13
 
Lance did a good job. He was very nice and polite. Thank you very much.
Lance P.
11/14/13
 
Lance did a very good job. He is very competent, resourceful, on time, and polite.
Lance P.
11/14/13
 
Always pleased with your company!

11/14/13
 
I would like to give Jeff a very good review. Thank you.
Jeff C.
11/13/13
 
As always, AA provides prompt, careful and thorough service as well as explaining everything very clearly. We are very happy with AA and with Tim!
Tim B.
11/13/13
 
Lance did a great job. He was prompt and courteous. He was patient and he appeared to do a thorough job.He explained things as he went along.
Lance P.
11/13/13
 
I find that Tom did a very good job. He was very professional in his work and informative as to what he was doing.
Tom T.
11/13/13
 
Lance was prompt, courteous and helpful. AA Service has been taking care of us for 20 years and I wouldn't chance a thing.
Lance P.
11/13/13
 
Lance was a very pleasant young man and he did a very good job. I appreciate his work.
Lance P.
11/12/13
 
He was very professional and I really appreciate that you guys came out because I had not heat. Thanks very much.
Tommy S.
11/12/13
 
Lance was very professional and thorough!! He was very pleasant and did a great job!!
Lance P.
11/12/13
 
We've used AA Service since 1979 - so you know we have confidence in the company. Today Ralph C installed a heat exchanger. He was great - efficient, considerate, explained everything. High recommendations for Ralph and AA.
Ralph C.
11/12/13
 
Great Service as always. Common Cents plan is a great service to have.
Lance P.
11/11/13
 
Ralph was the utmost professional when it came to getting our heat back on from our geriatric furnace. He not only replaced the defective parts but did a thorough job of cleaning out the blower compartment, tubing to pressure switches as well as making sure the condensate drains were free from blockages. He explained the parts and pricing prior to replacement. Without requesting him to do so, he came in our house and slipped on booties to keep from tracking anything in on his shoes. He also swept his work area and wiped it clean upon completion of his work. He gave us a follow up call the next day to make sure everything was operating properly.
Ralph C.
11/11/13
 
Lance P was terrific. Discovered the humidifier was clogged and addressed the problem.
Lance P.
11/11/13
 
Lance P was great today. Attention to detail was great and he found a plugged filter on my April Air which probably explained our dry air last winter. Many thanks to Lance.
Lance P.
11/11/13
 
Dave A installed a new furnace in my condo. I am completely satisfied with his job; he is a man who really cares. I am going to do business with AA Service to replace my old AC.
Dave A.
11/07/13
 
Jeff C. called to let me know he was close by, arrived in the first hour of the pre-arranged time window, completed the work in the time estimated and was on his way. Service was excellent and efficient and AA keeps its promises.
Jeff C.
11/06/13
 
Excellent technician. Highly recommend AA Service
Ted T.
11/06/13
 
ted was great. explained what he was doing and was very professional.
Ted T.
11/06/13
 
Tom did an outstanding job!
Tom T.
11/05/13
 
Fantastic service from Scott to fix our April Air. He showed how it worked with a special app he had on his phone and a hand held computer to show the air flow. He double checked everything and took time to explain how it worked. He was very professional and knowledgeable about the April Air and our furnace. I would highly recommend AA Service to friends and family. Mary Osimitz, Glencoe, IL
Scott S.
11/05/13
 
Fantastic service from Scott to fix our April Air. He showed how it worked with a special app he had on his phone and a hand held computer to show the air flow. He double checked everything and took time to explain how it worked. He was very professional and knowledgeable about the April Air and our furnace. I would highly recommend AA Service to friends and family. Mary Osimitz, Glencoe, IL
Scott S.
11/04/13
 
Tom T. has provided service for our AC and boiler several times. He consistently does an expert, thorough job--and with a very friendly personality. I highly recommend him!
Tom T.
11/04/13
 
Fantastic service from Scott to fix our April Air. He showed how it worked with a special app he had on his phone and a hand held computer to show the air flow. He double checked everything and took time to explain how it worked. He was very professional and knowledgeable about the April Air and our furnace. I would highly recommend AA Service to friends and family. Mary Osimitz, Glencoe, IL
Scott S.
11/04/13
 
very job oriented; gave suggestions for old system in our home; told us to get a CO2 monitor.
Petr G.
11/03/13
 
Lance P. called a few minutes before he arrived. He was at the door shortly thereafter. He introduced himself, and I showed him where the basement was. I was busy finishing getting ready for work. He asked a few questions, and then he did his stuff. Mentioned I should get a new mat for the humidifier, so he put that in, and within about an hour he was done, and that was when I had to leave for work. He was polite, pleasant, and adorable!!! All was good
Lance P.
11/02/13
 
Ted T serviced our furnace. He arrived on time and was very patient and thorough and informative.
Ted T.
11/01/13
 
Great service as always. On time and performed quickly by one of my regular service guys, Tom T.
Tom T.
11/01/13
 
Excellent and thorough service with technician Jim G. He is the ultimate professional.
Jim G.
11/01/13
 
Kraig H has become my requested technician for my A/C and heating maintenance. I couldn't be more pleased with the service. He's prompt, professional, personable and knowledgeable. He's a definite asset to the AA Service Team!
Kraig H.
11/01/13
 
Very professional service as usual!
Petr G.
10/31/13
 
Tom T is great and personable
Tom T.
10/31/13
 
Ted T arrived today on schedule after giving us a 15 minute warning. He was very thorough with the furnace and pleasant and patient with our questions. He went back to to basement several times to double check things after our questions. We would request to have him next time.
Ted T.
10/30/13
 
Excellent service.
Tommy S.
10/29/13
 
Jeff is outstanding. He is polite, prompt, and does a grrat job!
Jeff C.
10/28/13
 
Ted was friendly, explained everything, and very thorough. I felt very comfortable having him in my home.

10/28/13
 
Ted T provided our latest service. He is a very polite man who went about his work in a thorough and efficient manner. We have been with AA Service for many years and will continue because of the excellent service they provide.

10/28/13
 
Had first visit from AA Service - Ted T did a great job. Very friendly and thorough. Nice job.
Ted T.
10/25/13
 
tim B is helpful and takes the time to answer and explain any questions we have. when he leaves we know our units are in top working condition. thank you tim...
Tim B.
10/25/13
 
Have been with AA Service for a long time. Excellent service over the years. Ted T performed our service today. He is a polite man, courteous, and very efficient. Arrived on time, gave a thorough inspection to our furnace and corrected a problem. Great job, Ted T! We appreciate your service.
Ted T.
10/25/13
 
Lance was not the technician that I expected to arrive this morning, but was pleasantly surprised with his knowledge and cleanliness which is just good manners. These are characteristics that can not be taken for granted. As customers for over thirty years, Lance is courteous and honest which makes him a true service specialist.
Lance P.
10/25/13
 
Tim is the best! I give him the highest marks!!
Tim B.
10/24/13
 
Ted is very professional, polite, courteous, and answered all my questions. He was on time as well. Thank you very much.
Ted T.
10/24/13
 
Lance P did a great job!
Lance P.
10/24/13
 
We have used AA Service for years and have always had the best of service when responding to an emergency call or scheduled maintenance. Ralph C. is a true professional who goes the extra mile to make sure everything is running properly. I would not hesitate to recommend this company to anyone.
Ralph C.
10/23/13
 
Petr G was right on time. He was curteous and knowledgeable and competent. He explained everything he was going to do and at the end of the service call he reviewed all that he had done. He gets 5 stars in my book
Petr G.
10/23/13
 
Petr G is the best!! Thank you
Petr G.
10/23/13
 
I was very pleased with David A. He was very courteous, very neat, and he explained everything to me.
David D.
10/22/13
 
I was very pleased with David A. He was very courteous, very neat, and he explained everything to me.
Dave A.
10/22/13
 
The technician was very professional, courteous, and cleaned up after himself. He did everything possible to delivery the highest quality of service.

10/22/13
 
I am so pleased that years ago my next door neighbor recommended AA Service Co. to me. Tim B. is always on time, neat and tidy about his work, explains to me what he's doing and why he might recommend a pro-active approach to maintainance i.e., replacing a part that is worn or below standard BEFORE it quits. I trust Tim's knowledge and expertise. I have never gone wrong with any of his recommendations. I look forward to seeing Tim every fall and spring. You don't want to lose him. He's a keeper!
Tim B.
10/22/13
 
Lance was courteous and very good. Thank you.
Lance P.
10/21/13
 
Jim G. was so kind and thoughtful. He went out of his way to make sure everything was in good order. Thank you, Jim
Jim G.
10/21/13
 
Friendly and professional. Quickly troubleshooted the problem, found the correct replacement parts, and installed them. Left the place clean. Will definitely use AA Service and would recommend to others based on this technician's service call.
Tommy S.
10/21/13
 
Lance was friendly, on time, made his recommendations, provided status, and cleaned up after completion. Excellent!
Lance P.
10/21/13
 
Tim is an excellent tech.
Tim B.
10/18/13
 
I have been with Shavitz for many years, they installed my new heating and Ac units. I was very happy with Shavitz and and also happy with the new Company AA service that bought them out. I am glad AA is continuing the tradition of Shavitz of great service and the good people working for the Company. We are also very happy with Jerry's work and his customer relation skills.I recommend AA , Jerry and all the people they have sent to our house with the highest points possible.L>M> I give him 6 stars
Jerry W.
10/18/13
 
We've been using AA Service for heating and AC for many years now and highly recommend them. They are absolutely great and always do an excellent job! They're responsive, reliable, courteous, and the ultimate experts. Plus they're so patient answering the many, many questions I always have! Tim B came by to check our furnace before winter hits and we couldn't be happier with his inspection, knowledge, and attention to detail. Tim checked our AC last summer, is always on time, and goes the extra mile to make our home feel comfortable and safe. We have the yearly maintenance plan and love it. Thank you, AA Service.
Tim B.
10/18/13
 
AA did a wonderful job.We had problems with the feating system and in less than 24 hours we had a new furnace this is unheard of.Dave A and Mike J did a superb job and left the place clean as before they started.

10/18/13
 
Our humidifier needed some work, and when I called AA Service, they were able to send a technician out within a few hours. Petr G. was very friendly, honest about pricing and it was very obvious that he takes a lot of pride in his job. I will definitely use AA service again.
Petr G.
10/18/13
 
I called AA Service at the last minute to set up an appointment. The staff was most helpful and able to accommodate us. Ted arrived during the time interval. He was most courteous answered all my questions. He efficiently took care of my furnace and left everything in order. We appreciate his help. Mike Gibbs
Ted T.
10/18/13
 
AA did a superb job. Both Dave A and Mike J Are wonderful. They were very professional Worked very hard and left the place so clean That you did not know that there was any work done. Very unusual. I will recommend AA and Dave and Mike Highly to anybody who needs work done. Thank you!!! Zafra Lerman
Dave A.
10/18/13
 
Lance was very professional . He explained everything pertinent to me I was very satisfied with Lance and AA.

10/17/13
 
Dave A. and Mike J. did a superb job installing our furnace. They are excellent workers, pleasant people, and very professional. They left the work site as clean as they found it.
Michael J.
10/17/13
 
Dave A. and Mike J. did a superb job installing our furnace. They are excellent workers, pleasant people, and very professional. They left the work site as clean as they found it.
Dave A.
10/17/13
 
Ted did an excellent job!
Ted T.
10/16/13
 
We had an emergency call last night and Petr came right away. He was extremely professional and took care of the problem immediately. We really appreciate his hard work.
Petr G.
10/16/13
 
This was my first experience with a Technician from AA Services. Lance P was a pleasure to deal with. He explained everything he did and offered suggestions on what I needed to do to maintain my equipment. I am very satisfied.
Lance P.
10/16/13
 
Dave A. and Dave H(?) installed a new furnace, humidifier, and AC unit. They showed up with 15 minutes of the appointed time and finished about 1 h 15 m before the estimated completion time. Service was professional, they explained how to operate the new humidifier (the only appliance that needed explanation), and left everything in good order, no damage or mess. Good job; no complaints!
Dave A.
10/16/13
 
Excellent service provided. Spent time answering all questions and checking specific areas of concern.
Jim G.
10/16/13
 
We have been a customer of AA Service for many many years. We consider them to be a trusted service company where we can be sure our needs will be taken care of professionally at a reasonable price. Our most recent service call October 2013 was performed by Petr and was exactly what we have come to expect .... prompt, professional, and efficient.
Petr G.
10/15/13
 
Kraig was courteous, able to explain things to me well and seemed to know his job. What more could I ask for. I really appreciated the call to let me know he was stuck in traffic and the time he took to help me with learning about different types of air filter options for my systems.
Kraig H.
10/15/13
 
Would gladly refer friends to your company.

10/15/13
 
Tim is excellent. He is so professional and courteous. Tim is such a nice guy.
Tim B.
10/14/13
 
Tim B. is a great serviceman working for your company. He always explains what he is doing and why he is doing it. I wouldn't use anyone else. I've used your company for years, and I've always been satisfied. Vicki G.
Tim B.
10/14/13
 
AA Service provides consistently good service with very friendly and knowledgable technicians.
Tom T.
10/14/13
 
Kraig H did a great job. We have been at this location for 13 years and no one has ever been as thorough as Kraig was. Last spring when our air conditioner was serviced, the technician also was the best I have ever had service our unit. I would highly recommend AA Service Co Heating and Cooling.
Kraig H.
10/12/13
 
Outstanding service. Outstanding service techs. -- Very Professional and excellent in their trade knowledge.

10/10/13
 
The serviceman Klark did an outstanding job. Great service, on time and at a reasonable price.
Kraig H.
10/10/13
 
Jeff was here today and he did a great job. Thank you for sending him.
Jeff C.
10/09/13
 
Lance, as all your service people have been, extremely courteous and polite in explaining how everything should be working. I have always been pleased with AA and have used them twice a year since we purchased our condo almost 13 years ago.

10/09/13
 
Good job - happy with the service. Peter did a good job. Professional, knowledgeable. On time and efficient. I stay with you because of people like Peter and Brock H.
Petr G.
10/09/13
 
I have been doing business with AA for years and have always been satisfied. A few years ago Tim became my service man. He is always professional, explains every thing that needs extra attention and always asks my approval before he puts in any new part that will cost me extra. I am happy to recommend AA to my friends.
Tim B.
10/09/13
 
I was very pleased with Tim. He was hard working and clean and I was very happy with him.
Tim B.
10/08/13
 
On time and very professional.
Lance P.
10/08/13
 
We have used AA Service for heating and cooling for many years. Our service technician, Tim B. has serviced our units continuously over the years. Tim is exceptional in his work demonstrating a high degree of knowledge in his field. On a number of occasions, he has correctly diagnosed our problems and fixed them in a professional manner. We could not be happier with Tim's service.
Tim B.
10/08/13
 
Lance serviced our furnace today. As always, very pleased with the technician sent by the company.
Lance P.
10/08/13
 
AA has been my furnace service company for years. They have always given me excellent responsible service. For several years I have asked for Tim to make my service calls. He is very thorough and explains every thing, always asking my permission to put in any parts that will cost me extra above my contract cost.
Tim B.
10/07/13
 
Ted T does a great job. Called before arriving and was on time.
Ted T.
10/07/13
 
Tom is very professional and knows what he needs to do at my house. Always courteous and cheerful which I appreciate.
Tom T.
10/06/13
 
I am a new customer and Jim G. did a great job servicing the furnace! Thanks!
Jim G.
10/05/13
 
I love Tim. He is professional and friendly. He answers all my questions and give me helpful information and our HVAC system. He really goes the extra mile. He can come to my home anytime.
Tim B.
10/04/13
 
Petr G was on time. He explained clearly what the issues were.
Petr G.
10/04/13
 
Lance P. was my technician. He provided excellent service and was careful to tell me about all my options.
Lance P.
10/04/13
 
Very happy with my service from AA and the courteous and knowledgeable help from my technician, Ted.
Ted T.
10/04/13
 
Pet is great
Phet X.
10/03/13
 
A A Service has been doing a very thorough and professional job of maintaining my furnace and air conditioner. The Service Specialist who serviced my furnace today did not disappoint.
Lance P.
10/03/13
 
Timely, accurate, clean, friendly, as well as prepared for the job
Jason B.
10/03/13
 
Outstanding. Petr is the best.
Petr G.
10/02/13
 
Prompt and excellent service every time! The technicians are always knowledgeable and friendly.
Petr G.
10/02/13
 
Great service. On time and hard working. Phet was very knowledgeable. Will continue to use AA every year for our HVAC servicing.
Phet X.
10/02/13
 
Tim B came to the house as expected. Did what was necessary and finished. Leaving the work space clean. We are pleased with his work as with AA Service.
Tim B.
10/02/13
 
Peter is always personable,knowledgable, and efficient and is careful and respectful of our home. We always feel confident in his hands and have enjoed getting to know him.
Petr G.
10/01/13
 
Service was excellent!
Lance P.
09/29/13
 
Thanks for repairs to our furnace, Jim. Job well done!
Jim G.
09/29/13
 
Hi, I just had service performed on 3 furnaces in a very short and professional manner. Petr called the day before to advise his approximate arrival time. The following day he called shortly after 9:00 am and said he would be there in 20 minutes. Upon his arrival he put on his booties and asked to see the units and the associated thermostats. 1.5 hours later he was done, cleaned up any mess he may have made and turned off all the lights. A great experience by a very capable Petr.
Petr G.
09/28/13
 
Arrived on time. Explained what he was doing and why. Work area was left clean. I highly recommend Scott.
Scott S.
09/27/13
 
no comments
Petr G.
09/27/13
 
Kraig called to reconfirm appointment, arrived promptly and explained the work he would be performing on 2 furnaces to prepare them for the eating season. Also he answered my questions concerning the condition of an older furnace. I was impressed by his knowledge. He was most courteous and well represents AA Service.
Kraig H.
09/27/13
 
I request Petr for my maintenance service because I have always been satisfied with his work and professionalism.
Petr G.
09/27/13
 
What a fine, competant, on time job Tim B did! Tim was exceptional!
Tim B.
09/26/13
 
I have posted a detailed positive review on Yelp.. Comments can be used without my full name. I do have an issue with the drain pipe from new AC. Water goes in the drain is so loud like a running faucet. It wasn't like this with my old unit in the same drain. May need extending. Offsets the quiet new AC unit.. Would like to have tech fix if possible

09/24/13
 
This is regarding the purchase and installation of both an AC and furnace system. I have been a long time customer of AA Service for 15-20+ years and longer. The consistent excellent service on routine maintenance in summer/winter was one of the final deciding factors to go with AA Service for my new system. I did an extensive amount of research.. Scott was my salesmen and was extremely thorough. He answered all my questions and came to my house a few times. I wanted to ensure I had a solid, experienced installation team to couple the equipment selection. Dave A, Dave and Erik were the assigned install team. These guys did an amazing job. They clearly were seasoned experts. Showed up as expected, took care with tarps and boards to ensure floors and carpets weren't damaged..They went to work and knew exactly what they were doing.. They explained the equipment at the end of the install and answered questions as I asked.. I HIGHLY recommend AA for all your HVAC needs.. New install and ongoing service and support. You will not be sorry.. In ALL my years I have never had a bad experience with a tech or the folks in the office.. Kudos to all the folks I mention above.
Eric S.
09/22/13
 
This is regarding the purchase and installation of both an AC and furnace system. I have been a long time customer of AA Service for 15-20 years and longer. The consistent excellent service on routine maintenance in summer/winter was one of the final deciding factors to go with AA Service for my new system. I did an extensive amount of research.. Scott was my salesmen and was extremely thorough. He answered all my questions and came to my house a few times. I wanted to ensure I had a solid, experienced installation team to couple the equipment selection. Dave A, Dave and Eric were the assigned install team. These guys did an amazing job. They clearly were seasoned experts. Showed up as expected, took care with tarps and boards to ensure floors and carpets weren't damaged..They went to work and knew exactly what they were doing.. They explained the equipment at the end of the install and answered questions as I asked.. I HIGHLY recommend AA for all your HVAC needs.. New install and ongoing service and support. You will not be sorry.. In ALL my years I have never had a bad experience with a tech or the folks in the office.. Kudos to all the folks I mention above.
Dave A.
09/22/13
 
Thank you, Jim! Fabulous on-time service!
Jim G.
09/21/13
 
For a first extensive service we were pleased with the attitude and the thoroughness of the workers.
Jeff C.
09/20/13
 
Jim G was on time and very courteous . He went right to work and checked the furnace and thermostat expertly. Thank You
Jim G.
09/19/13
 
Prompt arrival in service window. Work completed cleanly and in a timely manner
Kraig H.
09/19/13
 
Clean, courteous, and respectful. After diagnosis, gave options without pressure to pick most expensive one.
Petr G.
09/19/13
 
Dave & Dave were very professional and did a clean and neat installation.
Dave A.
09/19/13
 
Can't say enough good things about Jim G. He is who we ask for when we schedule any repair work or preventative maintenance. Professional, pleasant, and patient with explanations regarding any problems and alternative solutions. He does a thorough job without trying to push us into more than we need. AA Service can be proud to have him as a technician.
Jim G.
09/19/13
 
He was great. I am very pleased with him. Tim was thorough, professional, neat and clean, and very helpful.
Tim B.
09/18/13
 
Kraig was at my home this morning and was working on my air conditioner. Kraig stayed and worked straight through and I just wanted to say how good, knowledgeable, and polite he was. I enjoyed having him here and he was very, very nice. I would recommend AA Service to anyone that asked.
Kraig H.
09/18/13
 
Tim is great. He's very professional. Explained everything he did, the prices and all the parts. I will request Tim for every future service.

09/18/13
 
Kraig H was GREAT! He was on-time and did a great job with our furnace. Very nice and explained everything to us. We highly recommend him.
Kraig H.
09/18/13
 
Lance P...excellent! Very professional, courteous and knowledgeable...as all the AA staff are! Thanks Lance
Lance P.
09/18/13
 
AA Service and Tim are excellent. I have been dealing with them for 10 years and they just keep getting better. My appt time was 8 am. Tim called me 10 minutes before arrival to let me know he was on his way. Everything he did was okayd with me prior to doing it. He also explained less expensive ways to upkeep my heating and air conditioning system. He installed a new thermostat and even pre set it for me. AA service and Tin B. are great! Thank you!
Tim B.
09/18/13
 
Petr does an excellent job. We always request him as our technician. He has been servicing our equipment since we moved here 10 years ago. He is very thorough. He has kept our way too old HVAC system working very well. We give him our highest recommendation. We are fortunate to have found him.
Petr G.
09/17/13
 
Tim provided excellent service, warned me he would be late (byten minutes), and was friendly and cheerful. Hope to see himagain next year.
Tim B.
09/17/13
 
Petr G. did a great job. AA is terrific as usual.
Petr G.
09/17/13
 
Our furnaces and air conditioning system are maintained by AA Service Co. They are always courteous, helpful, and we have had no issues with either system(which AA installed over a year ago). Kraig was our service specialist today. He was on time and showed us how to run our system efficiently for the up and down weather we are having lately.
Kraig H.
09/16/13
 
you are one of my favorite companies to work with.

09/14/13
 
Jeff is excellent. I am so pleased with him and I always request him. He is so good and thorough. Jeff's a winner!
Jeff C.
09/13/13
 
Ralph C. did a great job explaining our two-furnace system and correctly diagnosed our cooling problem.
Ralph C.
09/13/13
 
Always great service, and today was as terrific as usual. I have great confidence in my heating and cooling thanks to Petr and the AA Service Co. group.
Petr G.
09/13/13
 
Please continue with the excellent work and service! You have created a faithful customer in me!

09/12/13
 
I have been working with AA Heating & Cooling for many years now. Petr, our technician is always on time, courteous and quick. He knows his way around and does an excellent job on every visit. William C. Gray, NAHS
Petr G.
09/12/13
 
The service we received was outstanding, I will be recommending your company to my friends and family when needed.

09/12/13
 
Ted was polite and competent.
Ted T.
09/12/13
 
I was totally satisfied with the men and the work. Men were friendly, courteous, professional and efficient workers. (Please read my review). They also did a superb clean up of the site when they were done.

09/11/13
 
On-time, cordial, professional, and appeared competent.
Jim G.
09/11/13
 
Dave, Mike and Rudy did an excellent job. I would recommend them and this company to my family and friends.
Dave A.
09/10/13
 
I would like to commend Dave A. and his crew (Dan and Mike) for their courtesy, professionalism, efficiency and hard work. Each one was friendly and introduced himself as then entered my yard. They stuck to the job diligently; and took only a short meal break. This was amazing since it was in the mid 90 s on the day they did the job of installing a new air conditioner which means they were outside a lot of the time. Never heard a word of complaint. They also did a good job with the clean up and left the site as they found it. I was totally satisfied with the job they did. I highly recommend these men.
Dave A.
09/10/13
 
3 words - courteous, knowledgeable, and professional!

09/05/13
 
.
Ted T.
09/05/13
 
I've used AA for about 3 years now; Ted T, Jeff and Jim S have all been professional and extremely knowledgeable on their service calls. They make suggestions for improvements; never pushy! Fair pricing and great response time. The maintenance agreement offered by AA is a great deal for peace of mind in summer/winter. Most recently, our a/c stopped working on a 95 degree day and Ted T was able to make a service call to repair it. We greatly appreciate it! We wouldn't have made it through the night with the heat and humidity! Would recommend AA to anyone that asks.
Ted T.
09/04/13
 
Peter was great, as usual.
Petr G.
09/03/13
 
Tim B came out to my house this time. He was quite thorough, explained everything that he did on his visit, and was extremely polite. He is also very careful about leaving the areas where he was working clean and clear which is much appreciated.
Tim B.
08/30/13
 
Scott was really good and I made arrangements for him to come back in the fall. He did a great job!
Scott S.
08/29/13
 
Always outstanding service. Installed a high efficieny heat/ac/humidity control system 2 years ago. Works great. Balanced heat and cooling year round. Scott S. was the most recent tech to service our system. He was very knowledgable and a pleasure to deal with. I will be asking for him the next time we call for service.
Scott S.
08/29/13
 
We have used you for years & wouldn't go anywhere else. Next year you will install 2 new acs & a new furnace.,

08/27/13
 
AA consistently provides excellent service. Jim G. did an excellent job servicing our HVAC equipment, was friendly and efficient.
Jim G.
08/26/13
 
AA Service has been our maintenance & repair for years With no complaints. Lance was efficient, friendly, professional & knew exactly what to do. We would welcome him back & wouldn't consider another company!
Lance P.
08/26/13
 
Jim G is a true asset to AA Service in every way. On time, professional, and meticulous. I really appreciated his friendly demeanor an attention to detail. I will continue (as I have for the past 12 years) to use and recommend AA Service. Job well done! (as usual)

08/26/13
 
AA Service is the best. Petr is a wonderful Tech. He explains everything that he does. They are always on time,and courteous. I highly recommend them.
Petr G.
08/23/13
 
Very happy with work

08/22/13
 
Jim G was awesome. Super detail oriented and did not rush the routine maintenance call. Inspected everything and even found a better size filter for me to use (which previous technicians never thought of). I would highly recommend him and AA service. They have always taken care of me for the past 12 years and even if a mistake happened they were quick to do whatever it took to make things right!
Jim G.
08/22/13
 
Semi annual service on our system. Jim G. the technician did a great job, on time, knowledgeable about our system. Would recomend him to anyone. We have been AA Heating customers for 15 years, two homes and two new systems. They are the BEST.
Petr G.
08/22/13
 
Petr G., of AA SErvice Company, is the HVAC specialist whom I always request, because he is knowledgeable, dependable, and thorough. Petr explains things really well, and I know that I can trust his word. Since I moved to Lincolnshire 17 years ago, Petr has been the one to maintain my AC and furnace---he aways does a great job! And, he is prompt and very nice.
Petr G.
08/21/13
 
Great Service. Solved our problem!
Ralph C.
08/21/13
 
Thank you Tim for all your service. I have nothing but good things to say about him. He is a great technician.
Tim B.
08/16/13
 
Excellent service.
Petr G.
08/15/13
 
Jerry W was incredibly thorough, gave me a lot of great feedback and was very knowledgeable. I'll be calling AA Service again for any future needs and so should everyone else in the Chicago area. Ask for Jerry!
Jerry W.
08/14/13
 
Peter is the person I always ask for because I trust him and he has an excellent knowledge of the equipment he is working on. Peter is on time and always calls me first to tell me when to expect him.
Petr G.
08/14/13
 
Jerry was very prompt and efficient. He got the job done and just made a few adjustments and my problem was fixed. I am very pleased!
Jerry W.
08/12/13
 
It is always a pleasure to have Tim B service my A/C or furnace. He is pleasant and very informative. He advises for options and effectively provides me information for my questions. Pat on the back for Tim B's recent service of my A/C. Nothing personal. I never give all 5 stars. Always room for all of us to grow. Thank you, Jim Miller
Tim B.
08/12/13
 
Lance was thorough and conscientious. He explained exactly what he did on this annual A/C check-up and what we might want to look out for since some of the parts of our space-pac unit are old. And Lance's friendly demeanor was appreciated as well.
Lance P.
08/07/13
 
Ralph is not only a great tech but a good guy as well - quite a combination...brains and a valence for the customer
Ralph C.
08/07/13
 
Tim B. as always is reliable and efficient. We depend on him and AA Service to keep us cool in the summer and warm in winter.
Tim B.
08/01/13
 
As a consumer, I am really pleased with the quality of service and friendliness of Tim B. He explains the equipment and usage clearly. He provides assistance with current maintenance and is aware of potential problems. He does not rush but completes the job and always leave the area clean. Great service!
Tim B.
07/31/13
 
The crew used floor mats and left no mess behind. Most appreciated. They were professional and respectful and used their time very efficiently.

07/30/13
 
Great job! Did the job quickly and professionally.
Lance P.
07/30/13
 
I found Mike J and his crew to be professional, knowledgeable and easy to communicate with. They're A-1 in my book. Thanks!
Michael J.
07/30/13
 
Jim G. was here today to service my air conditioner. Very professional, knowledgeable and answered any questions I have. Thank you.
Jim G.
07/27/13
 
On time. Quick friendly service. Very thourgh inspection & cleaning. thank you
Jim S.
07/26/13
 
Petr does a complete and excellent job. He has detailed experience, is always on time, and professional. I always request him to do work in my home and I'm not disappointed.
Petr G.
07/26/13
 
My experience was simply outstanding. The integrity and communication from Ted my tech was the best in home 3rd party service we have every had. Bob and Sandy

07/25/13
 
Jim G has been to my home several times. He is very thorough, knowledgeable, friendly & I would like him to service my air & heating systems all the time!
Jim G.
07/25/13
 
Enter your comments here.

07/24/13
 
Jim G. and AA service are great at what they do. He is honest, personal. I have been working with them for years. Have recommended them to friends and they saved one particular friend lots of $$$. Thanks for your honesty and hard work!
Jim G.
07/24/13
 
I am extremely satisified and that is why I always insist on having Tim.
Tim B.
07/23/13
 
Being a first-time home buyer, it is good to know that I can rely on AA Service Co Heating and Cooling to do the proper evaluation and appropriate repair related to heating/cooling system in my condo unit. So far, I am pleased with the work and the courteous technicians.

07/23/13
 
Ted Telios did a great job. Called first and was on time. Very happy with the service.
Ted T.
07/23/13
 
My experience with Ted T was outstanding.Ted was a true professional, he conducted himself with the upmost integrity and professionalism. Ted represented AA in a very positive manor. He took the time to properly address and explain my air conditioning issue. I would highly recommend AA and most importantly Ted. I will not consider using another organization for my heating and air conditioning needs. Bob Weidner LIbertyville IL
Ted T.
07/23/13
 
Petr G. was our fellow today. He was able to fix ourAC unit within less than one hour after we called the problem in to the office. He was in Niles at the time and we are in Gurnee and this was well after 6:00 pm. He found a bad contact and replaced it very quickly. Thank you.
Petr G.
07/22/13
 
Petr worked quickly and efficiently. He changed the filter and answered all my questions. All was found in t working order
Petr G.
07/22/13
 
As part of the annual condo maintenance check, Jim G arrived at the appointed time period. He was courteous, clean and professional. He ran through his check list making sure that everything is in good work order. He politely asked me if I know how to change the batteries of the thermostat unit. I am pleased with the service. Update: In the middle of the heat wave, AC did not work. So after placing a service call, I was please that the technician Petr G was able to check the AC on the same day. He was equally courteous, clean and professional. I am pleased with the service.
Petr G.
07/22/13
 
The service man was courteous and efficient.
Jeff C.
07/20/13
 
Ted was excellent! He arrived on time to our appointment and did excellent work. He took his time checking our air conditioners, and we he discovered why they were not working to the best of their ability he explained everything in great depth. He even spoke with my husband who was at work on the phone so they he understood everything that was going on. Ted was professional, kind, and helpful. He really went out of his way to make sure the job was done right!
Ted T.
07/19/13
 
Ralph is a credit to AA Service.... Treat him well!!!

07/19/13
 
AA Service sent their technician to perform our A/C summer maintenance. Service was prompt and efficient. Technician was courteous, and his service and knowledge exceeded our expectations. This is why we will continue to use AA Service.
Lance P.
07/19/13
 
He was outstanding and he was so nice. He was courteous and extremely thorough. He was just excellent.
Jerry W.
07/18/13
 
Petr G worked tirelessly to determine the problem and found the compressor was pulling current 1.5 amps over the rating. This means the compressor needs to be replaced. Nice job of diagnosis.
Petr G.
07/18/13
 
Jeff C, Was professional and efficient. AA Service does a great job He was very efficient and is a real credit to AA Service
Ralph C.
07/18/13
 
I've been doing business with AA for a number of years and I am very impressed with the way they do things. Tim B. has been my technician for a few years now. It is a pleasure to have him in my home. He's pleasant, professional, neat, very thorough and when I have questions always gives straight answers. He's the kind of person you'd like to have as your next-door neighbor. Sounds like this is a paid commercial, doesn't it? Well, it's not. Tim and AA have earned my confidence by what they do and how they do it. They should change their name to AAA Service--Always Above Average!
Tim B.
07/17/13
 
I have been a customer for about 8 years and I am always very satisfied with the service I have receive.
Jim S.
07/17/13
 
Lance did a great job. He was personable and professional. I appreciate his service. He was very good.
Lance P.
07/16/13
 
Tommy S was an excellent service technician and working with AA Service Co has been a pleasant experience. From the phone call to tell them my air conditioning wasn't working, to arriving during the scheduled time, to the great customer service, I would call AA Service Co again for any of my heating or air conditioning needs.
Tommy S.
07/16/13
 
AA Service Co. did a good job of setting the appointment window, calling the day before to confirm, and also calling the day of to let me know when the technician was expected to arrive. The tech, Lance P., was excellent. He was professional, courteous, easy going, and able to answer all of my questions. He did a great job servicing our air conditioning units, which needed a thorough cleaning. Thanks to Lance.
Lance P.
07/16/13
 
I have to recommend the excellent service of Tommy S. He was really helpful , thorough and efficient throughout his service visit - He is the reason I love working with AA service - The Best!
Tommy S.
07/15/13
 
Once again, Tim was on time (the early end of the time window given to me) and I appreciated that. He was professional as always and explained everything he did. He was thorough and finished the work in a timely manner. I would highly recommend Tim to anyone and always ask for him to do the service on my heating and A/C units.
Tim B.
07/15/13
 
Technician was very professional, respectful and nice! He serviced my unit well. I will continue to use this company in the future and have recommended them to friends and family.
Ted T.
07/15/13
 
I was very satisfied with Jim S.'s service call. He was efficient and answered my questions willingly. He also showed me how to use my thermostat correctly. He arrived on time which is a big plus. I feel very confident in having him service my heating and cooling system.
Jim S.
07/14/13
 
Petr was efficient and informative. It's good to have this annual maintenance service.
Petr G.
07/14/13
 
This was my first service call with AA Service and I was very impressed, Lance did a great job!
Lance P.
07/13/13
 
Petr G. is te best! I ve been using him for years and he always is on time, does his job, informs me of any problems and cleans up after he s done.
Petr G.
07/12/13
 
We were so happy to meet Lance. He was wonderful. He was very patient and did a really good job. Thank you for sending him out.
Lance P.
07/11/13
 
the service was performed by lance. he called and arrived exactly at the appointed time. he worked about 45 minutes and effeciently completed the inspection of the unit. it was necessary to replace a filter which he did after thoroughly explaining the need for new filter. i have always had good service from this company and lance, once again, did not dissapoint. i am very appreciative of his service.
Jeff C.
07/11/13
 
The service technician, Tim, was on time, professional and thorough. He left the locations in which he worked clean and everything was as he found it. He wore shoe coverings to keep the floors clean and was very considerate and knowledgeable. I have requested Tim in the past because he is always efficient and rectifies the problem. He is a valuable member of the AA Service technical team.
Tim B.
07/11/13
 
the service was performed by lance. he called and arrived exactly at the appointed time. he worked about 45 minutes and effeciently completed the inspection of the unit. it was necessary to replace a filter which he did after thoroughly explaining the need for new filter. i have always had good service from this company and lance, once again, did not dissapoint. i am very appreciative of his service.
Lance P.
07/11/13
 
Tim B was prompt, courteous, and professional. I highly recommend him.
Tim B.
07/11/13
 
I just wanted to send a quick note to praise one of your technicians - Tim. He serviced my unit at the end of the day yesterday and stayed till about 6 pm to resolve some tricky issues with my AC. He then followed up with a call this morning to make sure all was working, which is it. So thanks to Tim and the outstanding technical expertise to solve the problem and great customer attention to follow up with a phone call. He is a valuable part of your team. Thanks Tim!
Tim B.
07/10/13
 
He was a very good representative of your company. He showed me things about my thermostat that I wasn't aware of and how I could improve the air flow in my house. He is a very good technician. I would love to have him back.
Jim S.
07/10/13
 
We've been using AA Service for 10 Years and our service tech Petr G. is awesome!! He is always on time or will call with a status. He makes it easy if no one is home to call 30 minutes ahead of time so someone can meet him at the house. He always takes special interest in making sure we understand the problem and the solution. Petr makes sure we understand and then goes out of his way to make sure our problem is taken care of at the first call. If parts are needed he will go above the call to track them down and get our system up and running the same day. Thank you AA Service for having Petr take care of us!! Petr makes sure the worksite is clean every time, before he leaves. Thank you!
Petr G.
07/10/13
 
Great Service! Jim always does a great job and is a pleasure to deal with!
Jim G.
07/10/13
 
Jim has service our a/c's and furnaces several times. He is always very professional and very nice. I appreciate the good service!
Jim S.
07/10/13
 
Great Service from Jim S. Very helpful and did a great job installing my hot water tank. Thank you.
Jim S.
07/09/13
 
AA Service provided outstanding service and stood behind all their products. The Technicians are friendly, helpful and willing to explain the situation and show you the problem and solution. I have only used the AA Service company for a year and half but in that time I have been impressed and satisfied. I wish that I would have learned about the company earlier. Thank you Ralph C and Jim S.
Ralph C.
07/09/13
 
Ted was a real professional. He explained what he would be doing and what the rest of the process entailed. We are having an attic fan repaired. He was efficient and very professional. I would be happy to recommend Ted to our friends.
Ted T.
07/09/13
 
Tim is very good and very professional. He arrived on time and he was ver nice and polite.
Tim B.
07/08/13
 
Tim B. is a great technician & always answers any questions we might have. He is always on time & shows up with a smile on his face!!
Tim B.
07/08/13
 
JIM WAS ON TIME EXPLANIED EVERYTHING HE WAS DOING AND WAS VERY PERFESSIONAL WOULD RECOMEND HAS SERVICE TO ANY OF OUR FRIENDS
Jim S.
07/08/13
 
Tim B. was the technician who serviced our unit on 6/28/13. He has been here many times over the years and as always, his professional manner and technical expertise is always 5-Star. We are very, very pleased. Thank you.
Tim B.
07/06/13
 
Tim B is the best serviceman I've ever had. I will wait for an appointment so I can only have him, Keep him happy because I will follow him to whatever company he works at. Lynne Butler
Tim B.
07/05/13
 
Ted was very courteous and thorough - I felt very confident that he did the job well.
Ted T.
07/04/13
 
He was very helpful. He was very informative and knowledgeable and very nice.
Lance P.
07/03/13
 
Ted from AA Service Co came to my house to service my AC. He was extremely polite and he did really good, thorough work. He cleaned my filthy AC unit outside. I have absolutely no complaints and only compliments for him.
Ted T.
07/03/13
 
This is the second experience I ve had with AA Service Co Heating & Cooling. Both experiences were GREAT. This latest experience was with Lance P. He came to perform A/C maintenance. I was impressed by how much time he spent and how professional, polite and thorough he was. The previous company I used was not nearly as thorough. (And the price was right, too!) I would highly recommend AA Service Co H&C (and Lance) to anyone needing a/c or heating services!
Lance P.
07/03/13
 
Jim G did a great job. He found the problem quickly and was able to fix our problem. He showed me some replacement thermostats but I declined. Thanks, Jim is a great representative for AA Service.
Jim G.
07/03/13
 
AS per usual Petr arrived on time and went right to work. he is very complete with his work and when he gets done he tells me all the things he did and that all is well and will see me this fall. We are very pleased with his kind of service. We have great confidence in his work I have found all of your staff to be friendly and helpful, thanks
Petr G.
07/03/13
 
Jim g. Is an awesome technician, he has been servicing our home for years and does a great job.
Jim G.
07/02/13
 
knows his stuff! Very helpfull in helping me fix my A/C.
Petr G.
07/02/13
 
TIm is very curteous and always explains the work he has done. He always cleans up afterwards,too!
Tim B.
07/02/13
 
They are the best and the nicest. I'm glad we have been long term customers. They are the best!
Dave A.
07/01/13
 
Excellent service
Jeff C.
07/01/13
 
Petr is the Greatest! He is super reliable, knowledgeable and very efficient. It is a great comfort knowing that Petr and AA are there for my family. We Love Petr!
Petr G.
07/01/13
 
We've had AA Services as our regular maintaince company for the last 15 years. They are by far the most reliable and trustworthy company around. I've had some real losers before, so I know what I'm talking about. We always have the same technician, Tim B., and he's the best around.
Tim B.
06/29/13
 
We just had a maintenance service call by Jeff C from AA-Service. He did a thorough job, he was personable, took his time, and was a pleasure to work with. This is our second year with the company and so far, we are very pleased.
Jeff C.
06/29/13
 
Phet is the benchmark for all your technicians. He is professional, courteous, knowledgeable and pleasant. If there are bonuses this year, make sure he gets one. There is nobody like Phet. Make sure he stays with you for many years to come!
Phet X.
06/28/13
 
I just want you to know that Jim G. is one of your best technicians; he is a fine individual; he is neat, clean, experienced and knows his craft. He is to be commend for his service.
Jim G.
06/28/13
 
Prompt, efficient, courteous, and did a great job
Petr G.
06/27/13
 
Great maintenance visit from Jim G. Gave us some good suggestions and since our filters weren't bad, he cleaned them, didn't replace them, so saved us some money as well. Thanks
Jim G.
06/27/13
 
Always great to have Petr G. come by for the check up.
Petr G.
06/27/13
 
Love this company...I always ask for Jeff C. He is prompt, knowledgeable and friendly. Never rushed and has always done a great job. Will continue to use and recommend AA Service and this service technician .
Jeff C.
06/27/13
 
I really appreciate you fixing our issue and he is a great guy
Scott S.
06/26/13
 
Lance was exceedingly courteous and went above and beyond (even cleaning out our gutters in the area where he was working, even though it was not related to our service).
Lance P.
06/26/13
 
Each time a technician from AA Service comes to my home or my rental property they are timely, polite, efficient, neat, and do a thorough and well explained job.
Ted T.
06/26/13
 
Great experience. On time, efficient. Jim S is a great service rep.
Jim S.
06/25/13
 
we have used AA service for many years and found them to be very reliable & honest. Jeff was very nice and courteous. Your scheduling should be changed since many times we are scheduled for a week after my next door neighbor is seen . Seems to us that you can schedule by area or building (we are a 3 building condo with your trucks here very often)
Jeff C.
06/25/13
 
Friendly, prompt and highly knowledgeable service technicians. None better and likely none as good.
Jeff C.
06/25/13
 
Tom T has been my service tech for a few years since Bob H from AA moved on. I have always had GREAT service from EVERYONE is the company for MANY< MANY years. They are absolutelyTHE BEST.
Tom T.
06/25/13
 
The service we received was very professional. Our technician was not only informative but quite friendly. He took the time to explain several aspects of our new furnace and humidifier. They arrived at the specified time, worked diligently and cleaned up after the installation. Dale A. was our tech and deserves to be commended. Roberta Charous
Dave A.
06/24/13
 
AA has serviced my home and business HVAC for a couple of decades. We have always been satisfied with their professionalism and value for their services.
Dave A.
06/24/13
 
Tim B was the one who serviced a very old furnace and was very thorough in the cleaning and inspection. In addition, he was right on time and got right to work when he got here. I have been with AA for years and am always impressed by the professional work ethic
Tim B.
06/24/13
 
I'm a long-time customer of AA Service and they continue to be top notch. Since Kraig H did my maintenance a couple years ago, I've been requesting him as my tech every time. He's a true professional in every way---knowledgeable, friendly and great customer service. He just serviced my A/C. See you in the fall for my heating maintenance Kraig!
Kraig H.
06/23/13
 
Five star service again. Petr was honest, clean and explained everything to me and told me my options. He did excellent work.
Petr G.
06/21/13
 
We have had Ted T. twice when AA Service has sent a technician to our home, and both times he has been most efficient, courteous, professional, and knowledgeable while doing his maintenance of our equipment. I will always ask for him in the future because he has done such a great job for us.
Ted T.
06/21/13
 
I was very happy with Jim G.'s service. I have been using AA Service for years.
Jim G.
06/21/13
 
Jeff C. was professional and efficient. AA Service does a great job
Jeff C.
06/21/13
 
Jim S. has been my tech for awhile now. He takes the time to do a thorough job and answers all questions. His quality of work and communication thus far have been excellent. Thanks!
Jim S.
06/20/13
 
Jeff C. was very professional and efficient. I highly recommend him and will ask for him in the future.
Jeff C.
06/20/13
 
Jason B from AA Service was in to fix my air conditioner to start off he was prompt as was scheduled. He was pleasant to speak with and most of all did a clean efficient job.. Not only would I recommend AA Service but I would ask for Jason!
Jason B.
06/20/13
 
I was completely satisfied with the service of AA Service co. through its technician, Ralph C. He arrived at the appointed time, quickly analyzed the problem and fixed it without delay. I contacted the management company of our building, Sheridan Square, and told them how pleased I was with my contact with AA Service Co. Without any hesitation I highly recommend AA Service Co, Sheldon K. Rachman, Highland Park, Il 60035
Ralph C.
06/20/13
 
The serviceman was great. He did a good job and was courteous.
Lance P.
06/19/13
 
He does a fantastic job. I recommend him highly to anyone interested. I can't say enough good things about him.
Jim S.
06/19/13
 
Did not believe that the first one went through, but did send a second one. Tim B. is our Service Specialist. We are extremely satisfied with Tim. He is courtesy, listens to our concerns, and effectively uses his skills to maintain our finance and air conditioner to our satisfaction. Tim has a great personality with a very pleasant laid back manor. He rates a 5 star in our review. Dean and Joan Kocina
Tim B.
06/19/13
 
Jim G is my Technician...he is always prompt, knowledgeable and neat! I trust him implicitly. I have used AA Service for years and will continue to do so. Thanks Jim G.
Jim G.
06/19/13
 
He is very polite and clean. He does a good job.
Jeff C.
06/18/13
 
I give Jeff 5 stars. I trust his judgment and skills. I always schedule my appts. based on his availability. I have two houses and he has been servicing the equipment in both for years. Your new review system needs to be more fine-tuned. I tried posting on it and it kept jumping all over the place. Bad design.
Jeff C.
06/18/13
 
outstanding service by Petr and AA Service. would not use anyone else.
Petr G.
06/18/13
 
Kraig called first to let me know he was on his way, arrived for air conditioning maintenance on time, finished up and came to say goodbye. Quick, efficient service. Thank you so much for the wonderful service for many years.
Kraig H.
06/18/13
 
Yesterday AA Service Co repaired my AC. The technician, Ralph C. was most professional. Quickly, he analyzed the problem and fixed it.
Ralph C.
06/17/13
 
He is a wonderful guy. He always does a wonderful job and he is very courteous.
Tim B.
06/17/13
 
Tim is the best. He does such a nice job and that is why I ask for him every time.
Tim B.
06/17/13
 
I have all my appts. with Jeff C. He is always prompt. I trust his judgment. I have two homes and am willing to wait until Jeff is available to service my furnaces and a/c's. He is very knowledgeable about all the systems.
Jason B.
06/17/13
 
arrived on time. nice and pleasant and answered all my questions.
Petr G.
06/17/13
 
I have great confidence in Jeff C. He is professional and does a great job. We have used AA Service for many years and have not been disappointed. R. Sharps
Jeff C.
06/17/13
 
We've used AA for decades, through three different homes. They've done maintenance, repairs & have just completed a full system replacement at our new home. AA service is always top notch. They go the extra mile to make sure everything is right and that we, the customers, are happy. Dave A & crew did our new installation, and provided the AA service we have come to expect. They were in our house a full day. They protected everything, cleaned up after themselves, did the installation perfectly and at the end of a long day had the patience to walk thru the whole system with us and answer our questions. This crew, this company is HIGHLY RECOMMENDED!! Good job guys, & thanks.
Dave A.
06/17/13
 
Ted was friendly and did a good job He assured me that my air conditioner was in good condition.
Ted T.
06/16/13
 
Jeff is a knowledgeable, skilled, polite, friendly, and helpful technician. I am happy to have him serice my heat/cooling system
Jeff C.
06/15/13
 
Another painless dentistry for the Shedd Spread and our scheduled bi-annual visit from our AA service man. It is great to know that Phet takes care of us twice a year and goes about his work efficiently. We are also following pictures of his little girl, which we enjoy seeing on his regular visits.
Phet X.
06/15/13
 
On June 14, 2013, Jason B replace our AC coil. He did an excellent job. He was efficient and completed the job in a very professional manner. Actually, the unit looks better than it did before. He explained everything he was doing and left the premises in immaculate condition.
Jason B.
06/15/13
 
Jim G. is very thorough. I always feel like he is giving me good service.
Jim G.
06/15/13
 
AA Service provided outstanding service and stood behind all their products. The Technicians are friendly, helpful and willing to explain the situation and show you the problem and solution. I have only used the AA Service company for a year and half but in that time I have been impressed and satisfied. I wish that I would have learned about the company earlier. Thank you Ralph C and Jim S.
Jim S.
06/14/13
 
Petr G is always prompt, courteous and efficient. His suggestions are helpful and appropriate, and he is a good guy
Petr G.
06/14/13
 
Jeff did a great job. Thank you for having such a good worker.
Jeff C.
06/13/13
 
Technician arrived at appointed time. He did a complete and profession job and cleaned up after he was finished.
Jeff C.
06/13/13
 
Great service. Friendly knowledgeable service people. Truly a great company.
Tim B.
06/13/13
 
Peter is a great technician. I feel he knows exactly what he is doing and is good at going about it. He brings in the right tools and equipment or parts to do the job. He s always welcome.
Petr G.
06/13/13
 
Prompt arrival. Good service. Friendly and helpful service man.
Jim G.
06/13/13
 
Scott c did a great job servicing my ac. Will request him in the Fall.
Scott S.
06/13/13
 
Everything about this experience is positive. Ted T. called first to let us know when he would arrive. We found Ted T. to be knowledgeable and very courteous. He is also very sensitive to the cost for the needed freon. No problem with us; very appropriate and reasonable. Congratulations to Ted T. Hope you send him to us again.
Ted T.
06/13/13
 
I'm please. Scott was very friendly and capable. I hope to see him in the Fall.
Scott S.
06/13/13
 
Jerry was very efficient. He did a great job and was very knowledgeable and he answered all my questions. He was very polite and we were very pleased with him.
Jerry W.
06/12/13
 
I have worked with Jim quite extensively over the years. Not only has he serviced our house but aso my daughter's house. He has always been wonderful. He is very communicative, very business-like, very professional.
Jim S.
06/12/13
 
Ted T. was great. He explained what he was doing, gave me some tips and advice and helped fix a couple of small broken things to help me out with a couple tasks I do myself. He was amazing thorough.
Ted T.
06/11/13
 
Tim is always a pleasure to have in my home. He is prompt, thorough, and efficient. He answers my questions and explains everything he is doing so that I fully understand. Making helpful suggestions is another part of his visit which I appreciate.
Tim B.
06/11/13
 
Highly Recommended because they are reliable, quick but thorough and always good about leaving your house the way they found it.
Jim S.
06/11/13
 
Tom T. came last week to check my AC and was -- as usual -- polite, friendly, upbeat, and efficient. It's a treat to see him every six months as he not only seems to do a good job, but does it with such a wonderful, happy attitude.
Tom T.
06/11/13
 
Petr is excellent. We are always satisifed with his service. We couldn't be any happier.
Petr G.
06/11/13
 
Great service and Petr. is the BEST.
Petr G.
06/10/13
 
I always request Tim B and he's the best. He's professional, friendly and a skilled technician that keeps my furnace and AC in top working condition. I recently recommended AA Service to a friend and told her to ask for Tim. She called me and thanked me so much for the recommendation and particularly for suggesting Tim, because she also thought he was super. It's great to be able to make recommendations to friends and know they will not be disappointed.
Tim B.
06/09/13
 
Jason B. did an excellent job putting in a new air conditioner and furnace. I thought his customer service skills were superior as well as his work.
Jason B.
06/08/13
 
Tim B. has been my technician for more than 5 years. He is always on time, neat, courteous and thorough. I will continue to request Tim B. for my service work and continue to be extremely satisfied and impressed with his professionalism.
Tim B.
06/08/13
 
Tim B. has been my technician for more than 5 years. He is always on time, neat, courteous and thorough. I will continue to request Tim B. for my service work and continue to be extremely satisfied and impressed with his professionalism.
Dave A.
06/08/13
 
Jim did an outstanding job in locating and repairing the exit water piping for our air conditioner. He was efficient, thorough, polite and helpful.
Jim S.
06/08/13
 
Tim was out recently to service my A.C. for the summer. I always request Tim, because he's very competent, personable, thorough and he has become quite familiar with my system. I appreciate that he calls before his arrival. He explains procedures, answers my questions, and tells me the condition of the A.C. He's very neat and clean, wears his blue booties in the house, and cleans up thoroughly. He makes notes on the furnace vent of work performed, which is very helpful to have. I had a new humidifier installed last fall, and Tim showed me the switch on the other side of the humidifier to change for summer. It was not visible, when facing the furnace, and I didn't recall being told about it at the installation. Fortunately, he pointed that out to me, so that I will know to change it, if I switch to heat before the fall checkup. Tim is an excellent technician and someone who AA Service can be proud to have representing the company.
Tim B.
06/07/13
 
Jeff is terrific, timely and a pleasure to work with. Answer all questions and never seems, rushed.
Jeff C.
06/07/13
 
Petr G. came on time, was professional, explain things - excellent service. I have always had excellent service from AA Service Co.
Petr G.
06/07/13
 
Tim B. was here and he did a great job. He gave us some great suggestions regarding our lamp being too close to our thermostat.
Tim B.
06/07/13
 
Jeff C. did a terrific job on a recent service/cleaning call I had a lot of questions about options from improving our HVAC, and he was very helpful in explaining my options. As a former condo board member, I have always been pleased with our service from AA and their well-trained staff.
Jeff C.
06/07/13
 
Lance P. did a great job in servicing our air conditioning system-He was efficient, knowledgeable and maintained a professional approach during his visit-He was a consummate professional-
Lance P.
06/07/13
 
Scott was pleasant, neat, and knowledgeable. He answered all our questions.
Scott S.
06/06/13
 
I received excellent service from Service Specialist Jim G!
Jim G.
06/06/13
 
Tim provided excellent service as always, answered all questions, replaced a part under warranty that was leaking. Very neat and efficient.
Tim B.
06/06/13
 
Jerry was prompt,and explained everything. He did a very beautiful job.
Jerry W.
06/06/13
 
Lance P. was my service tech. Very professional and courteous...answered all of my questions thoroughly.. I give him very high marks.
Lance P.
06/05/13
 
Lance P. Was very professional and courteous was there on time and very friendly.
Lance P.
06/05/13
 
Petr G was great! he came on time and reviewed all the heating and air conditioning units. cleaned and found a component that was on it's last leg. suggested replacing before it breaks. good call! asked if I had any questions and showed me all the components. I like that! I will remain loyal to this company
Petr G.
06/05/13
 
Mark's service was great. I appreciate his patience and time. Thanks!
Mark M.
06/05/13
 
Jim has been servicing my house for many years and he is the best. He is courteous and cooperative and really knowledgeable. He is great.
Jim S.
06/05/13
 
Jerry did an excellent job. Thank you.
Jerry W.
06/05/13
 
He is the greatest technician. He has been with us for many years and I always request him. He is truly and asset to your company. He is very kind, clean, respectful, and he is always on time. Thank you so much for all of your wonderful service for all these years. I really appreciate it.
Jim S.
06/05/13
 
Tim B. rocks - I always make service appointment with him.
Tim B.
06/04/13
 
Tim is always great and professional, a wonderful representative of your company, thanks Tim for a fine job as always.
Tim B.
06/04/13
 
Been using AA Service for many years and they have NEVER let me down. Great service and Scott, the tech that checked out the a/c unit this trip, was professional and very helpful. Can call 24/7 and no matter what time of day or year it is, help is on the way. Great long-standing business.
Scott S.
06/04/13
 
Jeff did a very good job servicing my air conditioner. He was timely and efficient.
Jeff C.
06/04/13
 
My family has been using AA service for over 20 years. They are honest, reliable and have competitive pricing. This year for my spring air check I had Ted T who was fantastic. He was timely, professional and it was clear that he knew what he was doing. Business or Residential I believe AA Service is the way to go!
Ted T.
06/03/13
 
I have had a great experience since I had AA reinstall and service my Furnace from another, non reputable company. I truly only have positive reviews over the past 6 years, and if you are lucky enough to have Ralph, as the technician, you are that much better off. They are all professional, and very reliable. Would highly recommend.
Ralph C.
06/03/13
 
Tim B is ALWAYS the best--prompt, friendly, helpful and, above all, knowledgeable.
Tim B.
06/03/13
 
Lance was fantastic! Very thorough and very nice
Lance P.
06/03/13
 
Great service.
Jeff C.
06/03/13
 
Service Specialist Jeff C came right on time, first thing in the am and serviced my systems efficiently. It is so nice to have someone come when promised and do good work without delay.
Jeff C.
06/03/13
 
Tim from AA Service did a great job. He arrived on schedule, worked carefully and efficiently, and took time to review with us everything he did. He also asked us about our thermostat settings and helped us make an appropriate selection for the cooling season. A
Tim B.
06/02/13
 
On Jan. 3, Jeff did another excellent job. We determined that the water source should be hot and not cold, water. Unfortunately the plumbers had hooked up cold. Once again Jeff was personable, patient, and willing to explain things. On May 31, 2013 Jeff visited us again to service our AC. Jeff quickly diagnosed that there was a leak evident from a previous test. He refilled the coolant so we could have AC and also immediately arranged for the home office to call me to set up a time to do the necessary repairs. Jeff was also very good at explaining everything and walking me through it.
Jeff C.
06/01/13
 
Tim was on time and very professional. More and more, I am convinced AA is the way to go. The other service companies just don't compare.
Tim B.
06/01/13
 
Tim was on time, professional and explained the condition of all the equipment. He went about his tasks quietly and efficiently. Tim was polite and professional throughout the service call.
Tim B.
06/01/13
 
Tim B. is an outstanding service rep. Always handles our services calls in a professional manner. Answers all our questions and concerns to our satisfaction and makes sure all problems are completely corrected. Tim B. is a major reason we continue to use AA Service through out the years. A great company and most important, great people...
Tim B.
06/01/13
 
Ralph came out to our place to investigate an issue with our furnace that occurred after they installed a new AC Condensor and Coil. Post the AC installation our furnace quit working, Ralph was able to diagnose the issue quickly fix the motor without any new parts. Apparently during the AC installation a piece of the plastic vent tube connector broke off and jammed the motor, Ralph removed the plastic blocking the motor and bent the blades back into shape which fixed the problem. His investigative work saved us a few hundred dollars.
Ralph C.
05/31/13
 
We have been using AA service since they merged with Shavitz. They have always been dependable with good service people. Lance was very efficient and courteous.
Lance P.
05/31/13
 
I am extremely satisfied with how he cleaned and checked my unit and replaced 2 parts on my air conditioner. As usual, I am very satisifed with AA Service.
Lance P.
05/31/13
 
Today Jim came to our home to check out our new AC installation for start up this spring. He arrived on time, introduced himself and went right to work. I was able to ask him several questions and he responded with clear answers. I appreciate his concern. He also corrected a problem I had installing new air filters. He did this without me asking. He knew it was the right thing to do. We appreciate his help and concerns.
Jim S.
05/31/13
 
I have always received prompt, courteous, and competent service for my heating and air conditioning needs from AA Service.
Jim G.
05/30/13
 
Excellent service 7 years in a row! Lance was punctual, courteous, professional & tidy. Thanks AA team.
Lance P.
05/30/13
 
Great service technicians!! Jim G came to solve a power problem with the A/C unit. He found a loose wire on a circuit board which was replaced in Jan of this year. He fixed the problem and in addition labeled all the furnace wires at no charge because it was an error from the Jan service call. I just love honest technicians!!!!
Jim G.
05/30/13
 
We have used AA for 15 years in Chicago and now in Palatine because of techs like Petr. Always on time, always professional and always willing to put in the extra effort to keep us warm in winter and cool in summer.
Petr G.
05/29/13
 
Petr G. is a great technician. Professional, courteous and good sense of humor.
Petr G.
05/29/13
 
I recently had a new high efficiency two-stage variable furnace and new high efficiency AC installed by Dave A. and his partner, Dave. They arrived promptly, took care of things quickly and efficiently, left NO mess, were very courteous and put all my furniture back that they had moved while bringing in the furnace, and the cost was exactly as promised and agreed to. I believe that ALL service people deserve a tip from their customers when they go above and beyond the call of duty. I also believe that the Company should reward these outstanding employees with bonuses for every positive review they receive, for they represent the Company and, if not for them, the Company would not continue to grow and flourish. Thank you for your OUTSTANDING service for the last 25 years. HIGHLY RECOMMENDED Company and all technicians, service personnel, and customer service agents. I will continue to recommend AA Service to all of my friends and family members.
Dave A.
05/29/13
 
AA Service co. Heating and cooling is the Best company. My technician Scott was on time and extremely knowledgeable. Great Job!
Scott S.
05/29/13
 
Always efficient, punctual, and courteous. We have been a customer of AA for over 20 years.
Petr G.
05/28/13
 
Outstanding
Jeff C.
05/28/13
 
I have been using AA Service since they took over Wiegold. I could not be happier with AA. Today, I had my spring service air conditioning check-up. Jim S was to be here between 3:00 and 6:00 p.m. He phoned at 3:05, which is common with the service personnel at AA; they are Johnny on the spot. Jim S is cordial, efficient, and helpful in answering questions and offering useful advice. I do not recall having to call AA for additional service after one of their fall and spring visits. All works perfectly.
Jim S.
05/28/13
 
He is one of the best service technicians I have ever had from your company. I insist on having him all the time! He is an excellent person.
Scott S.
05/28/13
 
Jeff was fine and everything was great.
Jeff C.
05/28/13
 
Jim S Tech Excellent service. answered every question we had.Keep up the good work JRD
Jim S.
05/25/13
 
Ted T was awesome...thorough, knowledgeable, courteous and helpful! Thanks Ted! Jamie
Ted T.
05/24/13
 
Excellent service as always
Jeff C.
05/24/13
 
My AC stopped working one evening, and AA Service had it back in operation the next afternoon. Jeff was there when he said he would be, and quickly identified the problem with a piece of equipment on the roof. He had it repaired within 30 minutes and fully explained what the problem was. He was familiar with my condo building and was very courteous and pleasant to work with. Very satisfied with the whole experience.
Jeff C.
05/24/13
 
Scott was great! He located the problem and had to do acrobatics to fix it but got the job done! A/C is working. thanks Scott! and thanks to the service department for getting me in so fast! will use AA Service Co. again!
Scott S.
05/24/13
 
Jim was A+. I have been using him for years. He is a great guy and does a great job. He is very thorough. He is excellent and the best.
Jim S.
05/24/13
 
Tim was efficient and helpful as usual. I know when he leaves after a service call my equipment has been checked and is working properly . My questions are always answered so I am able to operate my furnace or AC.
Tim B.
05/23/13
 
I have always had great service from AA and recommend you to anyone who needs heating and cooling service. Tim is very professional. He keeps me informed of what he is doing and always gets the job done efficiently and competently. I give him an A+.
Tim B.
05/23/13
 
etr G was personable, efficient and effective. He quickly diagnosed the problem and fixed it.
Petr G.
05/23/13
 
Petr was extremely knowledgable and very helpful. I would highly recommend AA service and Petr G.
Petr G.
05/23/13
 
Jeff C was at my home recently to provide annual service to the a/c. He was friendly, professional and diligent. Did a thorough job in about an hour ,left premise's clean and tidy. My furnace and a/c equipment have run smoothly every season for years due to AA servicing. Thanks very much. Anne Klosinski
Jeff C.
05/23/13
 
One of the professional companies I have worked with
Tim B.
05/23/13
 
I have used AA Service Company for the last 12 years in 4 homes I have owned and in my business office building. They have always been extemely attentive to my scheduling needs and prompt and effective on emergency calls. Jim S. , one of their service technicians, is particularly good. He always arrives promptly,explains what is being done and leaves my home just as clean as he found it. I would highly recommend this company.
Jim S.
05/23/13
 
Ted was on time and called me before he arrived as I requested. He was courteous, knowledgeable and extremely helpful. I would give him an excellent review. He did a wonderful thorough job. Thanks Ted! Jamie Hague
Ted T.
05/23/13
 
my tech Petr G was very professional, on time and knowledgeable.I have been a longtime customer and Petr has been to my house before and he is my tech by choice.
Petr G.
05/22/13
 
Well done, Tim. On time, polite and friendly service.
Tim B.
05/22/13
 
My AA Tech Tim B, did a Great Job! He was very helpful and made sure all of our components were working properly. I am very satisfied with my Service.
Tim B.
05/22/13
 
Tim is always very professional and thorough. He always explains everything that he has done or that needs to be addressed. I highly recommend Tim.
Tim B.
05/22/13
 
Tim arrived on time and wasted no time in performing a seasonal service on our two HVAC systems. We were most impressed in the way he spent the time to remove pine needles and thoroughly clean outside units. He was most helpful in promraming and explaining thermostat settings for summer cooling. Tim well represents AA Service Company!
Tim B.
05/22/13
 
Lance was great. He went right to work and did what had to be done and still had the patience to answer my questions. He was fantastic!
Lance P.
05/22/13
 
Tim Did everything he was supposed to and came right on time. He did a great job.
Tim B.
05/22/13
 
Service has always been excellent. Especially Phet.
Phet X.
05/20/13
 
As always, service of equipment was completed on a professional basis.
Jim G.
05/20/13
 
Jim G. Was a god send. He got our air up & going. He came promptly, & went the extra mile. Thank you AA. I have been a client for MANY years & have Never been disappointed.
Jim G.
05/19/13
 
great job by Jim G today. Another reason why I always turn to AA Service.
Jim G.
05/18/13
 
Ralph C was the technician who came for the maintenance check up. He was very thorough in his work and very courteous and friendly. He verified that the problem we were concerned about was in fact in need of repair. His suggested solution was thoughtful and we were happy to follow through. We were fully satisfied with the service.
Ralph C.
05/17/13
 
Dave A installed a new outdoor unit and replaced radiator panels inside in about 4 hours. The job went without a hitch and we're very happy with our new unit.
Dave A.
05/17/13
 
Scott was the Tech who came to our apt. to inspect the a/c system. He arrived "early" and demonstrated to us his expertise and outgoing personality. He helped us to understand how to use the a/c system and also the heating system. I asked for his card because if we have a problem, based on the experience we had, I'd prefer to have Scott handle it. Thanks Bernie Silbert
Scott S.
05/16/13
 
Ted T. at AA Service Heating and Cooling is an exceptional service person! He has been to my home on several service calls and is always very professional and personable, He is prompt, polite and very gracious. I highly recommend Ted from AA Service and I hope to have him service my Air conditioner and Furnaces each time I use AA. Thanks so much AA and Ted T.!!
Ted T.
05/16/13
 
I appreciate all the work that Tim has done. Thank you again.
Tim B.
05/16/13
 
Service was fast and clean. Jeff was careful and helpful.
Jeff C.
05/15/13
 
Jeff C. did a great job servicing my AC compressor as usual!
Jeff C.
05/15/13
 
The technician(Ralph C.) was very courteous and professional. He checked to see if everything was in good condition, clesned the unit and recommended a solution to a problem that he found. I was aware that there might be a problem and he gave me good advice to solve it.

05/15/13
 
THE VERY BEST. AA SERVICE. USING THEM FOR DECADES AND THEY ARE SUPER AND TOTALLY CONSISTENTLY GOOD. MY SERVICE MAN IN TIM AND HE IS WONDERFUL. RALPH, YOU TOO ALSO, WHEN YOU WERE IN SERVICE. THEY ARE IN NORTHBROOK, IL.
Tim B.
05/14/13
 
AA Service and Petr in particular was my hero today. Came to the house on short notice and got my AC back up and running - just in time before this heat wave kicks in. Thanks Petr!
Petr G.
05/14/13
 
Thanks for the followup - I felt a little proseletyzed after hearing from Pauline. Seriously, Jeff C. was on time, efficient and did a good job of getting us set up for the summer. I won't mind completing this type of rating - we have always been happy with our service from AA Services. Many thanks, Bill Campbell
Jeff C.
05/14/13
 
I have always been pleased with the workmanship that Tim B has provided. He explains what he is doing and why. AA Service is lucky to have an employee like Tim on their team.
Tim B.
05/14/13
 
Tim B came in at the time he said he would be here, got the job done, clean up and left.
Tim B.
05/14/13
 
Tim is very professional. I request for every service call. He is extremely polite and takes the time to explain things. He is a spot on employee.
Tim B.
05/14/13
 
Jim S. was great and we are very happy with him. He was very nice and clean.
Jim S.
05/14/13
 
Been using AA Service for Years. Jeff C is one of the best.
Jeff C.
05/13/13
 
Excellent service. Was prompt, courteous and thoroughly explained the problem and how he repaired it. I will ask for him whenever we need future service.
Ralph C.
05/13/13
 
Dave A and Eric did a great job of servicing my furnace, installing my AC and getting my Nest to work with my humidifier. Thanks!
Dave A.
05/13/13
 
My AA service technician was Jason and he was excellent. Our duct work repair ended up being a more extensive job than expected and Jason went above and beyond to ensure all components were replaced and the true source of the problem was identified. As a new home owner I cannot begin to express how thankful I am for A.A. Service. You cannot beat the quality of work, their genuine staff and their reasonable prices. We will definitely be lifetime customers!
Jason B.
05/13/13
 
Dave A and Eric did a great job of servicing my furnace, installing my AC and getting my Nest to work with my humidifier. Thanks!
Eric S.
05/13/13
 
I highly recommend AA Service Co for the exceptional service I receive two times a year. I am a contract customer and enjoy benefits from that contract. I would suggest anyone who uses AA to become a contract custom. My service tech is Jim G. Jim is the best know my equipment and how to service it. He is a pleasure to have in my home. I highly recommend AA Service Co.
Jim G.
05/13/13
 
Petr was very thorough. Arrived early in the window I had been quoted. Did a fine job.
Petr G.
05/11/13
 
JIm S came last Friday and did maintanace on my AC nit. He was dedicated and completed the job very well. Very appricated his good job!
Jim S.
05/11/13
 
Excellent service! Right on time to service my AC and central humidifier. Scott was very professional and friendly. Would definately recommend AA!
Scott S.
05/10/13
 
Jim S. is terrific; professional, efficient and thorough. We always schedule his visits around HIS time, not ours. We appreciate everything that he does. He also extends us the courtesy of a call before his arrival. We like that. R. Gray
Jim S.
05/10/13
 
My Service provider was Tim B. and as always he is very much the professional. He called to alert me of his arrival time. He did a complete check of my A/C . Cleaned up when he finished. He always has a smile on his face, and very much the professional.
Tim B.
05/10/13
 
Lance from AA service did a great job servicing my A/C unit. He took his time and make sure everything was working correctly. He also cleaned the outside of the unit. Lance did a great job.
Lance P.
05/10/13
 
We are VERY pleased with the work Ted T has done for us! He always explains What he is doing and why. He represents the AA Service Co. high workmanship. We also for him to service our home. The Glombowski's
Ted T.
05/10/13
 
Tim B did my AC check. Did his usual good job. Thanks, Tim
Tim B.
05/10/13
 
Jeff and Victor maintained our AC/Heating system today. They did a outstanding job as usual. All of the AA employees are the easiest to do business with, very courteous and knowledgeable.
Jeff C.
05/09/13
 
The technician arrived promptly and was very efficient. He was very pleasant, answered all of my questions and also pointed out a few possible trouble spots that may need to be addressed in the future. I was very pleased with his service.
Petr G.
05/09/13
 
The service provided by Tim B was professional and educational.
Tim B.
05/09/13
 
He was wonderful and very efficient. Everything was great.
Jeff C.
05/09/13
 
Dave A installed my heating in the winter and my air this week. Great service - he was very timely and very professional. He took time to answer all my questions and explain everything. Would recommend any time. A very personable individual. Thanks so much.
Dave A.
05/09/13
 
Ralph at AA Service is simply the best !!!!
Ralph C.
05/09/13
 
Tim was prompt, courteous and helpful. He even identified a problem--noisy start up--that we didn't realize was a problem and took care of it within the parameters of our service contract.
Tim B.
05/08/13
 
AA service is wonderful for all HVAC needs. Petr G. is a marvelous technician--knowledgeable and fast! I can't speak highly enough about this company!
Petr G.
05/08/13
 
Petr was at my house today. He took the time to thoroughly explain everything in a professional manner. Highly recommend.
Petr G.
05/08/13
 
Tim B was my house for ac check. He did a great job today. He was nice and courteous. He's what I expect from this company.
Tim B.
05/08/13
 
Jim was on time and was very cordial for our appointment. He went about his business and was very professional. He did not waste time and got his job done in a timely manner. Thanks AA for having Jim service my AC.
Jim S.
05/08/13
 
A BIG thank you for your being there as a proactive agent in helping us to keep our home warm and cool as needed. We sincerely appreciate Mr. Petr G. caring concern as he offered options to us for our home's safety and future replacement of equipment. He explained things very well and was respectful. Thank you
Petr G.
05/08/13
 
Excellent workmanship!!! Tim is very good at explaining what he is doing ...etc. I now request him when I need service...like calling family. It must be time for him to get a raise or bonus...THANK YOU!!! EC
Tim B.
05/08/13
 
Jeff is great. He is a fabulous serviceman. He is on time and does his job well.
Jeff C.
05/08/13
 
Tim B. was excellent. He is such a wonderful, nice young man. He was helpful and gave me information and answered my questions. He did a great job. He always has a smile on his face and he is respectful and very pleasant.
Tim B.
05/08/13
 
AA Service was quick to diagnose and solve the problem. I have used them years and appreciate their honesty.Dave and Dave were on time, explained the process and they cared about their work.I will always be a customer.
Dave A.
05/08/13
 
Jim S. was at my house today checking out my AC and dehumidifier. He is a very nice and polite young man. I would definitely recommend Jim S. Hope I have him for a service man for a very long time!
Jim S.
05/07/13
 
We have been using AA Service for about 16 years and everyone who comes into our house is professional, clean and knowledgeable. Today we had a new furnace and AC installed. Dave was our service specialist and he was great. It is a pleasure to have them in our home. You can't go wrong using this company. They are efficient professional and well priced.
Dave A.
05/07/13
 
Peter G. has always been a favorite with us. He is polite, efficient and knows what to do. We always ask for him in our 1/2 yearly visits. Glad that he works for AA Service Co.
Petr G.
05/07/13
 
Ralph was THOROUGH, knowledgeable, neat, courteous, and honest. He treated a routine maintenance call to the house as if it were as important to him as his own. He took the time to check every small detail which added up to a complete thorough job, thus preventing unnecessary future problems. We have been customers for twenty years. Ralph is the guy to request if there are problems to be solved or no problems at all.
Ralph C.
05/07/13
 
Scott was great. It was a Saturday and he was able to find my replacement part. He kept me informed of the status of finding the part. He was personable and knowledgeable. He explained what he was doing and offered some helpful hints on knowing when my water heater was going bad. I was very pleased with the service.
Scott S.
05/07/13
 
Ted did a great job and everything went well. He is a great guy.
Ted T.
05/07/13
 
Jom is such a great guy and he was excellent
Jim S.
05/07/13
 
As usual, the semi annual service on our residential heating and AC system was done to perfection. Arrived promptly and completed all necessary work in an efficient and professional manner. Good job. Thank you.
Petr G.
05/06/13
 
Tim could not have been more helpful. I am disabled, so he made extra trips up and down stairs in order that I did not have to do it.He explained everything with great care. I asked him to check the accuracy of two thermostats, and he gladly did so, reporting the results back to me very precisely. He explained a problem we have, and what to do if it crops up again. We have never had a better seasonal maintenance.
Tim B.
05/06/13
 
Prompt, friendly excellent service.
Jeff C.
05/06/13
 
Service met expectations. I'm all for technology but the rating process via the Internet was confusing and, apparently, not successful. Back to the drawing board? Bob Graham 516 Ridge Road Wilmette, IL 60091
Scott S.
05/06/13
 
Jeff is a top notch employee. He is caring, and wants the job done right and the customer to be very satisfied. I always request him, however any employee from this company I highly recommend.
Jeff C.
05/06/13
 
Kraig was great and it was nice to have such a great service call.
Kraig H.
05/06/13
 
Jim G. was very professional and helpful with the spring service. He took his time and looked at the inside a/c and outside, and answer all questions. In addition, he was very knowledgeable and thorough.
Jim G.
05/05/13
 
I have been using AA Service Co for the last 6 years and have been very satisfied with both the company, and my technician, Jim S. They service both my properties; my residence and my rental property. I'm very impressed with Jim S. He is very professional, thorough, and really cares about ensuring my heating and air conditioning are working optimally. While he recommends when additional parts or things should be replaced, he is never pushy about it which I really like. I'd recommend both AA Service Co and Jim S. to anyone.
Jim S.
05/04/13
 
Tom T is the best!! He called prior to his arrival and went about the AC tune up thoroughly. He has a great sense of humor and I hope that he never leaves AA. Thank you Tom T!!!!!
Tom T.
05/04/13
 
Arrived on time. Did more than expected by adjusting the compressors that were sinking a bit in the yard. Friendly and thoughtful. Very happy with service
Jim S.
05/04/13
 
Petr called when he was on way and was on time. He went directly to work and everything checked out fine. He took note of the fact that the furnace was older and educated me on efficiency. He was efficient, friendly and thorough. I have nothing but good things to say about him.
Petr G.
05/03/13
 
On time and knew what he was doing. Very careful of equipment and house. Would recommend anytime. Happy with company.
Ted T.
05/03/13
 
Tim B. always does a great job in servicing our equipment. He has also impressed my wife and I with his thoroughness in explaining as to what he is doing and why.Tim always arrives at the designated time.
Tim B.
05/03/13
 
Jeff was friendly and knowledgeable. I was impressed that he waited to make sure the water heater was working properly before leaving especially since I was the last appointment of the day and it was almost 6. He also explained to me what caused the problem and what I should be checking to make sure the problem didn't happen again.
Jeff C.
05/03/13
 
AA Service, throughout the years, has been exemplary. They are reliable, prompt and efficient. The service technician, who I have most often used, is courteous, competent, professional and reliable.
Jeff C.
05/03/13
 
Everything was fine and the service person was excellent. I was very pleased with the call.
Jim S.
05/03/13
 
Ted T is a star! He is always enthusiastic, polite, knowledgeable and efficient. Always happy to see him when he comes and performs our annual heating/air conditioning checks.
Ted T.
05/02/13
 
Excellent service for more than 20 years -- never a surprise and always polite -- care about the way they treat my home -- Petr G one of their best
Petr G.
05/02/13
 
As always, my service call from AA Service Co was handled in a timely and courteous manner Today my technician was Jim G. He is a perfect fit to your great staff.
Jim G.
05/02/13
 
We have been using AA Service for years and have been very pleased. This morning Lance came to our home. He was on time, pleasant, knowledgeable and very professional. He even managed to get our attic stairs back up! Thank you! We have recommended you in the past and will continue to do so.
Lance P.
05/02/13
 
Great job as usual.
Petr G.
05/02/13
 
Great job- on time and efficiently!
Jeff C.
05/02/13
 
Petr was wonderful and I love you guys! I was absolutley thrilled as always with the service.
Petr G.
05/02/13
 
Today, 05/02/13, Scott S. performed our annual Spring HVAC inspection and cleaning. He was very professional and courteous explaining what steps were completed to assure reliable cooling in the near future. Any questions I posed about thermostat setting now before warm temperatures return as well as the most efficient furnace filter to keep in stock before our Fall appointment were answered in clear layman's terms. Scott took the extra time to conclude our inspection with complete satisfaction and confidence. Our 30-year business relationship with AA Service continues to be a happy one!
Scott S.
05/02/13
 
Jim G is the only one I trust to inspect my HAVC. He has always given me an honest inspection.
Jim G.
05/01/13
 
Tim is very thorough, informative and a pleasure to deal with. He remembers to use his shoe guards, and turn off the basement lights
Tim B.
05/01/13
 
Jeff gave excellent service.
Jeff C.
05/01/13
 
Always excellent service and extremely polite and knowledgeable service men.
Tim B.
05/01/13
 
I was very happy with the timely and professional service performed by Dave - and the "other Dave" who was with him. My new furnace was to be a replacement for the one that was in the flood, but Dave suggested and implemented several improvements to my previous system. I am delighted with the results.
Dave A.
04/30/13
 
Scott was excellent and informative. He was very good.
Scott S.
04/30/13
 
Thanks for a very professional job by Tim B. Also, to accommodate me, he came 2 weeks early! This company gives AAA service.
Tim B.
04/29/13
 
Scott was efficient and very patient in explaining our air conditioning situation. Another great service call from AA.
Scott S.
04/29/13
 
Excellent company, Great products and service men always great. Tom T was so nice and competent.
Tom T.
04/29/13
 
The company's service was excellent. They were on time..they were mindful of the house environment...The installers were professional and knowledgeable of what needed to be done to fix the problem...price was very fair. Would definitely use the company and Dave A again...very highly recommended.
Dave A.
04/29/13
 
Jeff did a wonderful job and is very efficient. He is terrific and I would ask for him again.
Jeff C.
04/29/13
 
He is very good. He is very friendly and clean and did a great job!
Jim G.
04/29/13
 
I had Jim G over to check my air conditioning for regular maintenance and as always he was professional, knowledgeable and personable! Whenever I need service I ask for Jim because he is the BEST!!! Thanks again!
Jim G.
04/28/13
 
Jeff C. Has been out to help me several times. Is always polite, and knows what he's talking about. We will always call AA Services
Jeff C.
04/27/13
 
Jim S. did another great semi-annual service. Jim always has helpful suggestions.
Jim S.
04/27/13
 
Tim arrived on time. He was pleasant and went right to work quickly getting the job done. Tim was careful to wear the plastic booties so he would not make a mess of
Tim B.
04/26/13
 
I was very satisfied with Tim B.
Tim B.
04/26/13
 
Tim did such a great job and he is wonderful.
Tim B.
04/26/13
 
Amazing service! Tim called once to let me know he was on his way and again to tell me that he was stuck in traffic and would be a little later than he had expected. Once here, he was friendly and professional. His goal was clearly to perform way above expectation and he succeeded. He has been to my home before so the excellence of his service was not a surprise. Kudos to Tim. I could not have been more pleased!. I d give him an A !
Tim B.
04/25/13
 
Petr was very knowledgeable and efficient. He even called me several hours later to make sure the furnace was working properly.
Petr G.
04/24/13
 
We've been using AA Service FOREVER (well, 15 years) and they've always been great!
Jim G.
04/24/13
 
Petr provided excellent service, again!
Petr G.
04/24/13
 
Petr G came over to do our spring maintenance on our heating and air conditioning and did a great job as usual. He always explains things very clearly and in layman's terms. He is also very conservative in making his recommendations for replacement parts. He always acts in what I interpret as our best interests which is a rare trait in service technicians in any field! I have been very pleased with Petr's work and AA's work in servicing our office as well as my home and the homes of a few of our employees as well! Please keep up the excellent service!
Petr G.
04/24/13
 
Tim B. did such a nice job. The visit went extemely well. As always, everything checked out great. He also gave me several pointers on filter replacement and humidity level adjustment. I'll be looking forward to him at the next visit.
Tim B.
04/24/13
 
Great job.
Jeff C.
04/23/13
 
Petr G. arrived within the time frame given by the company, did his work in what seemed like a timely manner, and left without tracking one bit of water or dirt into the house on a rainy day. I now feel more secure in my knowledge of the maintenance needs for the A/C and that is a good thing. All in all, I am very pleased with Petr G s visit.
Petr G.
04/23/13
 
Jim has been servicing our clubhouse for several years now and is always a pleasure to work with. Very professional and efficient.
Jim S.
04/23/13
 
My AA service technician was Ted T, and I must say that he is the most professional, courteous technician that I have EVER had in my home. He kept me abreast of any progress, problems, etc as he did his inspection. He was at my home to do an annual inspection of my heating/air conditioning unit......and he did a thorough job. Ted T is an EXEMPLARY technician.... without a doubt, most polite, most professional technician I have ever had the pleasure to work with.
Ted T.
04/23/13
 
Another great job by AA Service and Tom T. He was on time, efficient, knows our systems and what to do. It was easy and fast for me. Thanks.
Tom T.
04/23/13
 
Ted was very courteous and detail-oriented explaining everything with great knowledge and a smile on his face that I would describe as going well above and beyond my expectations in the quality of customer service this company provides.
Ted T.
04/22/13
 
So far, so good
Petr G.
04/22/13
 
Haven't had a shower in three days. No hot water. Pilot light won't ignite because of the basement flooding. Had to go to the gym to shower. What a GREAT feeling being CLEAN!!!! AA Service coming today. BEST WATER HEATER, AC, AND FURNACE SERVICE IN THE CHICAGO AREA!!!!! have used them for 25 years and always terrific service, prompt, courteous, and reasonable prices. HIGHLY RECOMMENDED!!!!!
Ralph C.
04/22/13
 
Scott S did an excellent job with our furnace and air conditioning service. He was very knowledgeable and thorough.
Scott S.
04/20/13
 
Tom T. came out to check my heating and air conditioning unit and I was very impressed with his knowledge and professional attitude. He is also very pleasant to deal with. Thank You
Tom T.
04/20/13
 
I would like to compliment Ted T on the professional way he maintains our hvac equipment. He is knowledgeable and polite. A great combination.
Ted T.
04/19/13
 
As usual AA and Jim provided me with great service in an emergency situation with a leaking water heater. I can always depend on AA to be fair, punctual, and not overcharge me.
Jim S.
04/18/13
 
Jim always does a good job, shows up on time and works quickly and efficiently.
Jim S.
04/18/13
 
The AA service techs always do a good job. They are on time and finish promptly.
Jim S.
04/18/13
 
On Monday, April 15, 2013 Lance came to change the filters on my 2 heaters in my home. He suggested I may want my airconditioners serviced as well. He offered a years service agreement for both ac and heaters for a total of $400 of which I paid. The following day, 4/16/13 another serviceman came to change the filter on the upstairs unit because Lance could not physically fit into the small space. While replacing the filter the unit came detached from the ceiling. On Wednesday, 4/17/13 Brock Hopma came to check out the problem. He told me that at some time in the near future I will have to replace the upstairs unit which will also involve new ac and all of the line work that needs updating. I am waiting to receive some quotes from AA services as well as other companies. I was happy with the service and serviceman from AA Service Co....just disappointed in the news of the unit breaking away from the ceiling while they were working on it as well as the need to replace the unit and ac. Thank you! Connie Stevens
Lance P.
04/18/13
 
Our condo association has used this company for our regular heating/ac inspections for several years, and they've always been very reliable, punctual, professional, couteous, and informational. I would definitely hire them.
Jim G.
04/18/13
 
Our condo association has used this company for our regular heating/ac inspections for several years, and they've always been very reliable, punctual, professional, couteous, and informational. I would definitely hire them.
Jeff C.
04/18/13
 
Jim S was business like and professional. Thankyou
Jim S.
04/17/13
 
As part of the annual condo maintenance check, Jim G arrived at the appointed time period. He was courteous, clean and professional. He ran through his check list making sure that everything is in good working order. He politely asked me if I know how to change the batteries of the thermostat unit. I am pleased with the service.
Jim G.
04/17/13
 
I have been a spring-fall-and-as needed customer of AA for over 20 years and the service has been excellent. I don't remember exactly when Ralph started servicing us but it was probably ten years ago or more. We have requested him ever since. Ralph is upbeat, pleasant to work with and always gets the job done thoroughly and efficiently. In addition he always gives me good advice on how best to keep the home comfortably warm or cool. He listens to my suggestions and tells me how best to keep things working properly and reminds me what materials I need to order before his next visit. It is a pleasure to have a person like Ralph who you know cares about doing it right and knowing you are satisfied.
Ralph C.
04/17/13
 
Jim S. We were impressed with Jim's thorough work and maintenance of our A/c units. All questions were answered and he gave tips on continued home maintenance.
Jim S.
04/16/13
 
Petr has serviced our air conditioning and heating systems for many years. He is forthright about what needs to be repaired, replaced or what still has some life in these systems. He is reliable and knowledgeable. He is sensitive to working in the house as he puts on booties every time he comes in from outside when checking the air conditioners. I trust his professional opinion.
Petr G.
04/16/13
 
Great service, professional and always on time. I always request Jeff C.
Jeff C.
04/15/13
 
Everyone from AA that has come to our home has been wonderful. They, as Kraig is, are all very courteous, knowledgeable, professional. Service is great as well as people on the phone. So glad we switched to AA!! Thanks to all!
Kraig H.
04/15/13
 
Jeff C is an outstanding employee from AA service. He had to reconnect our air conditioner today. He was willing to explain everything thoroughly to me so I would understand the work and charges. He was professional, effective and efficient in his services. He was friendly first thing in the morning and willing to go beyond his job when i asked him to wait one minute to get my husband on line to assure all was okay with our reconnection. He was nice to my pet, who is an old cat who got in the way when talking to him. It's so nice to know AA Service has employees like Jeff C, especially in this day and age when you have to be careful who you let in your house. I do appreciate Jeff C making my work morning run smooth while he was working on the reconnection. He should be rewarded for his professionalism. Nice to know there are still service men of his friendly, professional, trusting nature.
Jeff C.
04/15/13
 
Jim G was at my home for over an hour this morning for a routine a/c maintenance check up. He was very thorough, described all the checking he was doing, and clearly explained the maintenance and new part that was needed. He was efficient, courteous, made sure to not get the house dirty, and was a pleasure to have in my home. His visit is what I have come to expect from all the AA employees that have worked on my furnace and air conditioner. They always provide a clear explanation of costs and services needed.
Jim G.
04/15/13
 
As part of the annual condo maintenance check, Jim G arrived at the appointed time period. He was courteous, clean and professional. He ran through his check list making sure that everything is in good work order. He politely asked me if I know how to change the batteries of the thermostat unit. I am pleased with the service.
Jim G.
04/15/13
 
Kraig is a wonderful employee. He was timely and answered all questions. He took the time to complete the job thoroughly.
Kraig H.
04/15/13
 
Ted T. was an outstanding technician. He was punctual, thorough and always has an upbeat, cordial personality. He has serviced our HVAC several times. Thanks Ted, it is pleasure to do business with you and AA.
Ted T.
04/14/13
 
Job well done ! The Technician was competent, curteous, and communicated well. I was pleased with the experience.
Jim S.
04/14/13
 
Petr is our service technician. He's great. Very knowledgeable with a funny, dry sense of humor. Since AA Service came to our home and did a total overhaul of our heating and air conditioning needs, I am no longer throwing money out the window. You guys are the best and I recommend you to everyone I know.
Petr G.
04/14/13
 
Thanks, Jim. Great job, as always!
Jim G.
04/13/13
 
Ted T. was an outstanding technician. He was punctual, thorough and always has an upbeat, cordial personality. He has serviced our HVAC several times. Thanks Ted, it is pleasure to do business with you and AA.
Ted T.
04/13/13
 
I have had nothing but great experiences with AAService. I initially called them for a furnace problem on a Sunday, and they were able to come within a couple of hours. Since then, I have had their service contract and they maintain my HVAC each spring and fall as needed. I trust their recommendations 100%, and their service is always prompt.
Jim S.
04/13/13
 
Jeff is a great technician. He is always on time and is clean and neat. He is also very informative and helpful. I appreciate his hard work and AA Service is always great.
Jeff C.
04/13/13
 
I am on a maintenance contract with AA Service Co and have always found them prompt and reliable. Jim S has serviced and repaired our HVAC system since 2010 and he is polite, informative and good at explaining any issues with the equipment. I would not hesitate to recommend them as a company.
Jim S.
04/12/13
 
Petr does an excellent job. We always request him as our technician. He is very thorough. He has kept our way too old HVAC system working very well. We give him our highest recommendation. We are fortunate to have found him.
Petr G.
04/11/13
 
As always, AA Service is excellent. Technician Petr the best. They are prompt, courteous, efficient, thorough, neat, and give you full and complete information about the hvac system, both good condition reports or problems that need to be addressed. Have used AA for at least 10 years and have never been disappointed. We are, in fact, about to purchase a new hvac system from them! Ours is 20 years old and has probably lasted this long due to the service provided.
Petr G.
04/11/13
 
Wonderful job by Jim S. in working on our AC units. He always goes the extra to resolve the current problems and makes suggestions to prevent future difficulties. Very happy with his knowledge and was exactly on time today.
Jim S.
04/11/13
 
Scott did a very good job!
Scott S.
04/11/13
 
Jim has been to service and maintain our equipment since 2010. He is always polite, tidy and informative and I have only good words to say about him.
Jim S.
04/10/13
 
We have used AA Service for many years because of their reliability and the high professionalism of the technical staff. Petr was just another example of the high caliber technicians who service our equipment.
Petr G.
04/10/13
 
This email is to let you know what an excellent employee you have in Jim Sinden. He was at our residence two times in February (2/18 - 2/25) to help us identify a problem we were having regarding a humming noise that seemed to be coming from the humidifier. He was excellent at finding the problem and fixing it for us. He is an outstanding employee, and you are very lucky to have him.
Jim S.
04/08/13
 
If only every company was this great to deal with! We have been using them for ten years, and my parents have used them since I was a kid. The servicemen are always very nice. They are good about calling to let you know when they are going to arrive, and have always arrived in the two hour window I scheduled. They leave the area around the HVAC tidy and wear booties over their shoes so the floors stay clean. They replaced our AC and furnace (not at the same time) and were good to work with both times. I always felt like I was being dealt with fairly.
Petr G.
04/04/13
 
If only every company was this great to deal with! We have been using them for ten years, and my parents have used them since I was a kid. The servicemen are always very nice. They are good about calling to let you know when they are going to arrive, and have always arrived in the two hour window I scheduled. They leave the area around the HVAC tidy and wear booties over their shoes so the floors stay clean. They replaced our AC and furnace (not at the same time) and were good to work with both times. I always felt like I was being dealt with fairly.
Petr G.
04/04/13
 
Jerry was very knowledgeable and helpful. He explained the problem well and charged a good price. He even suggested a way to save money beyond the problem. Two other service companies came out and tried to sell a new furnace. Jerry showed why that was not needed and that our furnace was actually in very good shape.
Jerry W.
04/03/13
 
I just wanted to say how delighted we were with the service that Jim S provided this morning. We have had a contract with AA for several years and he was one of the most helpful technicians we have ever had. Jim answered all of the questions my husband and I had quite well. He even gave us advice that we know we will use to keep our unit in top working condition. Thanks for sending him to us!
Jim S.
04/02/13
 
Jeff did a very good job. He was on time, clean and very polite.
Jeff C.
04/01/13
 
I would like to compliment you and your firm for taking care of me this past Monday. Ralph C. serviced my heating unit and was extremely competant in his work. I am very satisfied.
Ralph C.
04/01/13
 
Jeff, as always, was courteous, and very pleasant to deal with. We always recommend AA Service to anyone who asks about a good HVAC outfit. Thanks for your quick attention to our heating and airconditioning needs
Jeff C.
03/25/13
 
Jeff C. came out on a Sunday and serviced our furnace. We had no heat and Jeff responded quickly, expertly fixed the problem and charged us a reasonable price (especially for a Sunday!) As of today, we've switched from the company we used to use to AA Service. On a scale of 1 to 10, we give them an 11!
Jeff C.
03/24/13
 
We were very pleased with the service. Jim G was personable and considerate as well as diligent and efficient. He resolved a potential problem during the maintenance service. Upon completion, he cleaned the area and removed the old filters. We rate the service with five stars.
Jim G.
03/22/13
 
Excellent installation of new furnace and A/C unit. Concern that new Carrier high efficiency furnace had a defective part that had to be replaced after the unit "died" within 2 hours of of being turned on. AA responded promptly and replaced the defective motor AND thermostat. Peter F.
Dave A.
03/21/13
 
Great job from JIM G and AA Service. Dealt with the problem in an efficient manner and was very helpful explaining the mechanics of the problem.
Jim G.
03/20/13
 
Jim S was very helpful and proficient when he cam out to our house on a Saturday morning a few weeks ago. We were very pleased with his service!!!
Jim S.
03/20/13
 
Outstanding work done at 5743 W. Lawrence Ave, Chicago, IL in replacing a heat exchanger on a roof-top unit. Tom T as always very knowledgeable and courteous. Five stars service for AA Service. Bob
Tom T.
03/19/13
 
Ted Telios did a great job for us last night. Most highly recommended.
Ted T.
03/19/13
 
We were very pleased with the service that Dave A. and Mike J. gave us. They were on time and behaved in a courteous manner. They were knowledgeable and informative. We would recommend them.
Michael J.
03/16/13
 
We were very pleased with the service that Dave A. and Mike J. gave us. They were on time and behaved in a courteous manner. They were knowledgeable and informative. We would recommend them.
Dave A.
03/16/13
 
Great job from Jeff C. and AA Service as always.
Jeff C.
03/14/13
 
Great company! Great service! We have been using AA Service for several years and have been very satisfied with the work they have done.
Jim G.
03/13/13
 
I've used this company since I bought my house 27 years ago and they have always provided excellent service when required. I just had a new furnace installed and am very happy. From the service call on the old furnace to the sales advisor and then the installation of the new furnace, the employees of this company are knowledgeable, courteous and accomodative. I would highly recommend them!
Dave A.
03/12/13
 
Our technician was Phet X. He has been with us on a regular basis for a long time. It is very comforting to have a tech who knows our system. Phet installed a whole house humidifier system this last visit. He is professional, friendly and very knowlegable. We would not hesitate to recommend AA Services.
Phet X.
03/11/13
 
Please be assured if all your technicians were as courteous and caring as Ralph C. is, AA would be increased to AAA. To have a man like Ralph on your staff is an asset to your business. It is our pleasure dealing with him and the office staff.
Ralph C.
03/11/13
 
Jeff C. is great--super knowledgeable, friendly, and above all else, greatly skilled. He helped us troubleshoot a furnace noise that (naturally) the furnace wasn't even making when he arrived. He found the problem, ordered parts (under warranty--yay!) and then came back and fixed the furnace. And to top it all off, he took a second or two to throw our dog's tennis ball (so now she thinks very highly of him, also)!
Jeff C.
03/11/13
 
All of your servicemen are very professional and polite. Scott was very nice and knowledgeable about the problem that I was having.
Scott S.
03/11/13
 
Jim is great at diagnosing obscure and difficult heating and cooling problems. He is patient and systematic and did a fabulous job fixing our furnace. Previously he found a minuscule leak in our A/C system. Thanks for another great job, Jim!
Jim G.
03/10/13
 
Scott S. did an extremely thorough job trying to trouble shoot a problem we are experiencing with our heating system. He explained everything very clearly and I appreciated his efforts as well as his professionalism. I highly recommend his services.
Scott S.
03/08/13
 
Great company! Jim G was very professional. We have used AA Service for several years and have nothing but good things to say about them!
Jim G.
03/08/13
 
Great service. Thanks a lot!
Dave A.
03/07/13
 
Jeff C, called me immediately after I had contacted the call center and we went over the details that I knew regarding my no-heat situation. He advised me that he was on his way and gave me his estimated time of arrival. He arrived prior to his estimate and very quickly and efficiently diagnosed the problem and had the furnace up and running after he made the repairs. Jeff was extremely courteous and very professional. He is definitely an asset to your organization.
Jeff C.
03/07/13
 
Jeff C. And Dave A. were both very professional, efficient and courteous. I was very impressed with both of them.
Dave A.
03/04/13
 
Jeff C. And Dave A. were both very professional, efficient and courteous. I was very impressed with both of them.
Jeff C.
03/04/13
 
Jeff was very professional and worked with the previous technician to nail down the problem with our humidifier.
Jeff C.
03/02/13
 
We needed additional work on our aging furnace and Jim S. was our tech again.. On time.. polite.. and truly knows what he is doing. Would recommend this company to everyone.. Thanks again Jim
Jim S.
03/02/13
 
Phet X was top shelf in my book. He has serviced our units many times and is a wonderful representative of AA Services.
Phet X.
03/01/13
 
The AA office was efficient and easy to work with. Jeff and Lance were prompt and helpful....very professional. They explained my heating and cooling system in detail and without making me feel totally clueless. I will definitely be using AA Service in the future.
Jeff C.
02/28/13
 
Ralph C and Jeff were excellent. Our furnace needed a warranty part that they replaced and submitted to the company. I have tried a lot of other heating and cooling companies but this one was excellent.
Ralph C.
02/27/13
 
Our first experience with AA Service was when the owners father installed a furnace for us. Decades later I still have nothing but good things to say about them. The whole staff are happy with thier jobs and are happy to help me with any thing I need. My new system is very efficient and saves me money summer and winter !
Jeff C.
02/27/13
 
Ralph C and Jeff were excellent. Our furnace needed a warranty part that they replaced and submitted to the company. I have tried a lot of other heating and cooling companies but this one was excellent.
Jeff C.
02/26/13
 
Ralph was a great help and I highly recommend him as your hvac tech.
Ralph C.
02/25/13
 
Jim S was on time, very professional, and did a very good job.
Jim S.
02/25/13
 
Have used AA Service Co. for quite a few years and have been very happy with their work. I highly recommend them.
Jeff C.
02/25/13
 
Good morning, Jim S. came and worked on my humidifier. He was great! My humidity gauge was reading 16 - 21 and now it reads around 30 - 35 humidity. He was very professional and very nice. Thanks, I would highly recommend your company. Connie
Jim S.
02/25/13
 
I had a great experience with AA Service Co, specifically Petr G. He was on time, professional, informative and fair. Never did he push anything that wasn't needed and he took the time to teach me a bit about my heating system. I will absolutely be using them for future service and repairs. Thanks!
Petr G.
02/25/13
 
Tom T was great. Also Thanks to AA service for providing an emergency repair for a 90 year old couple that had no heat. Service was provided in less than 2 hours after initial call. AA service and Tom T get an A rating from the Pomerance and Bud families.
Tom T.
02/23/13
 
Scott came out and was fantastic. I would like to commend his service. He really went above and beyond for us.
Scott S.
02/22/13
 
Jeff C. was my technician the other day. He was prompt and very professional. Explained clearly what was done and what future work may be needed to keep my furnace up to date. I would highly recommend him.
Jeff C.
02/21/13
 
I had two answers to an emergency heating need recently, one by Jeff and the other by Phet. The response to my call was immediate. Both were very professional, helpful and much appreciated. Give rhem A+ across the board. I have never regretted connecting with your company some years ago. I recommend it fro both annual maintenance and top flight service.
Phet X.
02/21/13
 
Jim. G was very profession and thorough. Although the initial problem remedied itself (sigh), he was understanding and helped me to make sure I should contact if it comes up again.
Jim G.
02/19/13
 
My experience with AA service was awesome. Extremely professional and easy to deal with. I highly recommend working with them, especially my installer Mark.
Mark M.
02/19/13
 
As always, AA Service did I an amazing job. Jim S. is incredible. He is knowledgeable, friendly, and efficient. There is a reason we always request him; he's the best. Thanks, AA Service and Jim S. for another job well done. A+++++
Jim S.
02/18/13
 
AA Service is top quality and very dependable. Scott S. came out at the end of a long, cold Sunday afternoon, as our heater went on the fritz just as his day was supposed to end. Despite the late hour on a Sunday, he was nothing but pleasant and professional. And best of all, he was persistent. He worked through a very tricky problem, and had our heater up and running. Some companies will try to win you over with the lowest price, and then they will make their profits by cutting corners. Not AA Service. They provide top quality products and first class service at a fair price, and therefore cannot be beat on value. Get their service contract -- try them for a year, and then decide on your own. You will stick with them.
Scott S.
02/17/13
 
As always, service was just great and in this touchy case, exceeded all expectations. Thank you for your continued excellence.
Petr G.
02/14/13
 
Ted T. did an absolutely amazing job. Fast and great costumer service. Would highly recommend to everybody.
Ted T.
02/12/13
 
The technician was on time and did a very good job.
Jeff C.
02/12/13
 
I have used AA Service for several years and couldn't be happier with them. They respond promptly to emergency service requests and are always able to diagnose the problem and fix it. Every one of the service personnel who have visited my home are professional and friendly. They are a class act!
Jerry W.
02/11/13
 
Always great from scheduling time for service. Also having the same tech time and time again says great things about this company. They service all of my family's homes. Thanks Kraig H.
Kraig H.
02/10/13
 
Ted T. is professional, knowledgeable and friendly. Ontime, protected his winter boots to avoid tracking snow. Explained what he needed to do, did it and the furnace is working well.
Ted T.
02/08/13
 
Ralph was professional, on time, covered his workboots with protectors so that our floor would not get wet. Efficient and explained exactly what he had to do and then did it.
Ralph C.
02/08/13
 
Ralph provided exceptional friendly service explaining what he was doing as he went and took time to assist with the thermostat so that it was properly set--giving me some helpful suggestions for settings. Cleaned up work site after completion of work. Clean, competent, informative and friendly--can t ask for more.
Ralph C.
02/07/13
 
First visit to clean furnace and humidifier was was great. Technician took time to explain what he found, answer my questions and discuss various options for a future repair to the motor. Well, the motor failed today, two days before the repair was scheduled. The same technician was able to return a few hours after my call this morning, make the repair and get the heat flowing again. My family will be happy to return to a house later today much warmer than they left it.
Jim S.
02/05/13
 
I'm always very happy with the work AA Service provides. Every technician I've ever had come to my home has been completely professional, knowledgeable, and courteous. Today I had Kraig H over for a service call. Same great service as usual. I've recommended AA Service to friends/family in the past and will continue to.
Kraig H.
02/04/13
 
As usual. Always quick and courteous service.
Jeff C.
02/04/13
 
As we have stated in the past, AA is the best, as far as Petr G is concerned I hope he stays with you as long as we are here in this house. We have been very happy with AA thru the years, when Petr recommended Scott K to come to the house to give us an estimate he was here right away, He along with Petr are the most plesant employee's we have come across in years, Keep up the good work. Angie & Art Broder
Petr G.
02/04/13
 
Jeff did a great job in fixing our Lenox electric heater. Heating panel was ordered and replaced. Was very knowledgable about system. Tested all systems to make sure all was working properly. Also made some extra recommendations. Very easy to understand & friendly. Company response was great. Would recommend using AA Services Co. Thanks again Jeff.
Jeff C.
02/04/13
 
Jeff C is the only tech I will allow out to my home from now on. He identified problems that 3 other techs missed and was the only one to specifically and expertly address my concerns. You guys are very lucky to employ such a thorough and knowledgeable technician.
Jeff C.
02/02/13
 
Excellent service from Ted T. Installed a new furnace motor on a cold, wintery, Saturday night..very polite and professional!
Ted T.
02/02/13
 
Jim S. serviced my furnace this morning. He was fast,, super polite and explained everything in great detail. I now have a company that I know I will call again. Thanks
Jim S.
02/02/13
 
Very good company, well trained and knowledgeable employees including their sales people, service people, installation people and office people. Very reliable and know how to keep our heating and air conditioning equipment running. Highly recommended.
Jeff C.
02/01/13
 
Completely satisfied with AA Service! This was my 2nd time using their service company to fix some inconsistencies on our furnace. Their technician, Jim G., had come out a few years ago and did such a thorough job cleaning our furnace and patiently explained so much about my furnace, and he got it running so well. He even left notes on our furnace about what he did last time and some potential things to keep an eye out for in the future. So when my furnace was acting up again, I didn't even consider calling anyone else. Jim came, and again cleaned it up really well and got it running smoothly. I love how he explains everything, and lets me know about parts that can be replaced or may need to be replaced soon, but doesn't pressure me to do so. Jim G. is very professional, courteous, and knowledgeable, and I definitely recommend him for your service needs.
Jim G.
01/28/13
 
Jeff C. made common sense and cost effective suggestions about how to maximize the performance of my system. He answered every question I asked with an easily understandable description. I have used AA Service since I bought my house four years ago and I have shopped around quite a bit. You are not going to find a better deal with any other company.
Jeff C.
01/28/13
 
Jim was very courteous and did a good and thorough job servicing my furnace. He showed up at the time scheduled so I didn't have to wait around for most the day.I had also mentioned to him that we had an occasional smell of gas. He was able to trace it to an old gas valve that was leaking. He replaced it with a new one. I was very happy with the service.
Jim S.
01/28/13
 
Ralph C. was incredibly thoughtful and careful with my house as if it was his own. From the booties he put on to moving my grandmother's mirrors out of the way, he was very careful. Ralph was also amazingly polite - no small thing in this day and age. And most importantly he knew his stuff with my furnace. He wasn't happy about the venting - it required adaptability and resourcefulness to fix it to the level that he was satisfied for our safety. Someone with less experience and personal investment would not have been able to fix it. This is a man who cares about what he does. That's the kind of person want taking care of my home. I felt confident in his work. I'm a very happy customer!
Ralph C.
01/28/13
 
AA has always given exceptional service, and Jeff C was great. He was right on time, professional, and gave me lots of information about my furnace options. Been a very satisfied customer for 13 years.
Jeff C.
01/27/13
 
Knew how to figure out problem. Knowledgable technician. Friendly and easy to understand. Has good knowledge of HVAC systems. Will order parts & fix problem. Very professional. Good company.
Jeff C.
01/26/13
 
I have been using AA Service since I moved into my current house. The staff has always been very consistent and reliable. One of their best assets is that their technicians and installers are knowledgeable and detail-oriented. On one occasion, I had a part replaced on the furnace. The technician made the repair and stuck around to watch the unit run for a bit and verify there were no leaks and everything ran smoothly thru all stages. This was the last call of the day (around 8PM) and I am sure he wanted to get home, but he made sure everything was 100% before leaving. While he was waiting he notice the humidifier wasn't running (not related to the repair) and unclogged the water line as well. I have also had AA replace my whole system, and the job was done very well. Clean install, full diagnostic, and respectful of my house (booties, good cleanup, all mods were carefully done) In short, I wrote this review because AC/heating repair can be expensive, and it is good to know which companies are trustworthy to do a good job.
Ralph C.
01/25/13
 
Petr explained the problem and now I understand where I stand. He was courteous. I appreciated his service.
Petr G.
01/25/13
 
Repaired our roof top heater. Scott S. was accommodating, courteous, and knowledgeable. Would recommend the company and Scott S. to anyone. Great company and the people.
Scott S.
01/25/13
 
HAVE ALWAYS HAD GREAT SERVICE!! JIM HAS BEEN TO OUR HOME SEVERAL TIMES-VERY EFFICIENT!!
Jim S.
01/24/13
 
Jeff C. did a great job diagnosing and solving a couple of issues with my furnace. Really appreciate his efforts.
Jeff C.
01/23/13
 
Mark M. From AA Service performed a major rework in our hot water supply system adding to tanks and upgrading our snow melt system. He was polite and knowledgeable, the work was done quickly and cleanly. If you are looking for good service I would highly recommend Mark M and AA Service. Thanks Mark!
Mark M.
01/23/13
 
Re: Your installer Dave A We have had nothing short of 5 star service with AA for the past 15 years. We just had our second central air installed by you and Dave installed the first one as well. He is very knowledgeable and courteous and has excellent people skills. He had our unit installed within 5 hours, laid down tarps on the carpeting and stairs, patched a crack in the plaster in the ceiling and vacuumed up the carpeting after pulling up the tarps. 5 STARS FOR SURE
Dave A.
01/22/13
 
Ted T. did a great job. It's nice to run into someone who seems to enjoy his job, is pleasant in disposition,and competent. He unhesitatingly offered advice and assistance on several matters beyond the sphere of performing a furnace checkup. Heck, I would let Ted babysit for my grand kids (if I had any).
Ted T.
01/21/13
 
I have had AA come to my house to service my 5 furnaces. I had Ralph, Jeff, and Scott on different appointments. To a person they were extremely professional, competent, friendly and thorough. It was a totally positive experience with each of them and their company. I have been searching for a long time for a servicer that I could rely on. I found them. I will engage them to do my air conditioners in the spring. I completely and enthusiastically recommend them.
Ralph C.
01/19/13
 
Semi annual service on our system. Jim G. the technician did a great job, on time, knowledgeable about our system. Would recommend him to anyone. We have been AA Heating customers for 15 years, two homes and two new systems. They are the BEST.
Jim G.
01/18/13
 
Jim G. serviced my furnace this morning. He was extremely polite & very helpful in answering my questions! I have been using this company for over 20 years dating back to when they were called Shavitz in Skokie. It's because of great people like Jim G. that I continue to use them. Thank You!
Jim G.
01/18/13
 
We have used AA Service for years and have always been happy. They are honest and pleasant. I highly recommend them!
Jim S.
01/17/13
 
Ted was outstanding. He is the best technician we have had. He was proactive, knowledgeable, and courteous.
Ted T.
01/17/13
 
Jerry was on time and did a great job, he was in and out quickly. Would recommend him anytime
Jerry W.
01/16/13
 
AA Service came to my attention when I needed some routine maintenance on my HVAC. Jim S. has provided GREAT service and I always ask for him. He is diligent and hard working and always has my best interests in mind when providing HVAC service. Why look further when you know that you have a good deal going. Try AA Service for all your Heating & Cooling needs.
Jim S.
01/16/13
 
AA Service came to my attention when I needed some routine maintenance on my HVAC. Jim S. has provided GREAT service and I always ask for him. He is diligent and hard working and always has my best interests in mind when providing HVAC service. Why look further when you know that you have a good deal going. Try AA Service for all your Heating & Cooling needs.
Jim S.
01/16/13
 
AA Service Co is really great firm to use for all your Heating and Cooling needs. This was our first experience using AA Service Co and we already signed up for their yearly service. Jim S was our technician. Jim S expertly answer all our questions. He even found a problem which our previous heating contractor had totally missed completely. We are trilled we finally found a heating and cooling company we can trust not to rip us off with unnecessary repairs. We will highly recommend this company to all our friends.
Jim S.
01/16/13
 
Have been a customer for many years and the service has always been prompt and well done. Any issues are always followed up to may sure all is well. I would also like to comment that one of the service techs -- Tim Bryant has always been outstanding and professional when handling any service to our system. Our thanks to AA Service and all the staff
Tim B.
01/16/13
 
Phet X. was very courteous, professional and a good communicator. He showed me a problem we had with the furnace, explained why it needed to be repaired and then quickly went about correcting the problem. I appreciate his pleasant and straightforward approach. Ruth Harding
Phet X.
01/16/13
 
Mark came to service our snow melt system on our driveway. Since our drive has a fairly steep pitch down to the garage, a properly working snow melt system is necessary. (Okay, it is also really nice not to have to shovel.) Mark is familiar with our system, and he is a true professional. He is prompt, tidy, respectful, trustworthy and has an easy way of dealing with people. Most importantly, he knows how to make sure everything is in perfect running-condition before he leaves your house. Mark M. is your guy!
Mark M.
01/15/13
 
AA Service is excellent. I called today because our boiler was out. (We have 3 heating systems that are complicated and Petr keeps it all straight.) They were able to make a few adjustments in scheduling and he was at our door in 20 minutes. Petr knows his stuff and is kind, professional and always explains what he is doing. I highly recommend him and AA Service.
Petr G.
01/15/13
 
Tim has been servicing our heating & a/c for a long time. We always request him. He s on time, does great work, and gives good advice on how to keep our systems running well.
Tim B.
01/14/13
 
The survey is very complicated.You should simplify the questions, and realize that many of your customers don't have facebook

01/14/13
 
Already filled out the long version of this survey with glowing review. Not quite sure why this short version? Already have appointment scheduled for estimate on new units, so no need for contact.

01/12/13
 
Knowlegable, copmpetent, friendly, clean and punktual
Sonny K.
01/11/13
 
Jeff C. was VERY professional and pleasant to deal with. Your office staff kept me informed every step of the way. No doubt.....you're the BEST! Service,professional-ism and excellent prices too! Ethel W. Mundelein, Il
Jeff C.
01/11/13
 
JERRY W ... MY SERVICE SPECIALIST, WHAT A GUY. VERY PROFESSIONAL, VERY KNOWLEDGEABLE AND PAYS ATTENTION TO DETAILS. MY NEW GO TO GUY. THANKS A MILLION!!! -WALE OGUNKOYA
Jerry W.
01/10/13
 
Very professional as always. Great company to do business with.
Jeff C.
01/10/13
 
These guys were so nice and efficient. They seemed very trustworthy and found their way around our complicated system without any problem. They also recommended some things that nobody had recommended before. I would highly recommend them.
Jeff C.
01/09/13
 
If the need arises you'll hear from me again!

01/08/13
 
Petr is prompt, courteous, and knowledgeable. He does good work.
Petr G.
01/08/13
 
We have been longtime customers of AA Service, so when it came time to replace our heating and airconditioning unit (even AA can't keep them running forever!) we were confident that we were dealing with the best. They provided many options and all the information we needed to choose the best equipment for our needs, at the best price, and be in compliance with the 2007 energy bill that goes into effect May 2013. The installation was quick and efficient and their professional installers were personable, knowledgeable and and kept our home clean throughout the entire process.
Eric S.
01/07/13
 
Petr G did an excellent job and was very peronsonbale and knowledgeable.
Petr G.
01/07/13
 
On Jan. 3, Jeff did another excellent job. We determined that the water source should be hot and not cold, water. Unfortunately the plumbers had hooked up cold. Once again Jeff was personable, patient, and willing to explain things.
Jeff C.
01/04/13
 
Ralph C. was extremely helpful with identifying the problem and he got the heat working fast! Thanks.
Ralph C.
01/04/13
 
We always insist on Peter. Has been servicing our furnace and air conditioner for many years. Can't say enough good things about AA Service. About a year and a half ago we had avery bad snow storm and our furnace went out. Called AA and got a immediate return call. Driving conditions were horrible. Service man said I will be there as soon as I can get through the storm. Fixed the furnace and we didn't have to spend a night freezing. Can't ask for more then that!

01/03/13
 
Respectful, efficient, appears to know his job well, finished in no time, and job well done.
Jeff C.
01/03/13
 
Consistently excellent service. We have used your company for over 15 years, and have experienced only the best in customer service, annual check-ups, equipment repair and replacement. Thank you.

01/02/13
 
Wonderful Service. Have had Peter G as our service rep.for a long time He is efficient and honest.Very pleased with AA Service. Have purchased Maintenance Service for many years fro AA.
Petr G.
01/02/13
 
Wanted to let you know we were very pleased with Petr's service. Thank you
Petr G.
01/01/13
 
on time professional neat answered all questions great job
Jeff C.
12/31/12
 
Jeff C. was here last week to do our semi-annual check-up. Prompt, clean, trustworthy,excellent service, as always. Thank you!
Jeff C.
12/28/12
 
AA service is great! Jeff C. is excellent - very professional and thorough. I would recommend all service technicians, with the exception of Petr, who is not as polite and helpful as the other technicians I have worked with in the past.
Jeff C.
12/27/12
 
I called AA Service Co. on the morning of Christmas Eve and I was able to have my furnace repaired within 3 hours. The technician, Jeff C. was very professional and explained the process needed to repair my furnace. Also, the Customer Service person was courtious and called me about 30 mins. prior to Jeff's arrival to my home.
Jeff C.
12/27/12
 
My system just had its semi-annual check up with Petr G. All systems go. Petr is the greatest! AA drafted a winner when they hired Petr. Many thanks to Petr and AA for great service!!
Petr G.
12/27/12
 
Jeff C of AA Service Co.did another excellent job for us. Jeff has been servicing our heating and air conditioning units for quite some time. He helps keep them in excellent condition. He also has diagnosed issues we have had with our humidifier system because of "hard water" issues. Jeff is personable, patient, and willing to explain what he is doing and why. I highly recommend Jeff and AA Service Co. They also offer annual service contracts that include semi-annual maintenance visits. These are good value.
Jeff C.
12/26/12
 
I`ve been a customer with AA Service for many years and I can`t see myself going to another company.It`s very convient to deal with a company that can offer expert service on other makes of heating and cooling equipment other than their own.

12/21/12
 
AA has always come through! We've been using their service for the past 13 years and have been extremely happy with their service. Ralph C., in particular, is an absolute perfectionist in getting to the root of the problems we've encountered in our heating/air conditioning units.

12/20/12
 
I've worked with AA Service for many years. Petr is very knowledgeable and professional. I always ask for him to maintain my systems. Thanks Petr!
Petr G.
12/20/12
 
i was very pleased with the sevice i received from aa service. Jerry W was the man who came out to clean and inspect my furnace. I thought he was excellent being both very thorough and knowledgable on my heating system. i would not hesitate to reccomend aa service for the services they offer!
Jerry W.
12/20/12
 
Jeff is the best kind of service technician: knowledgeable, personable, explains the problem and the solution along with information of what I may be able to do to fix if it the next time before he needs to be called in again. When we call AA Service for help we ask specifically that they send Jeff if at all possible. Don and Polly S.
Jeff C.
12/19/12
 
The service I received was excellent, beyond what I could have asked for!
Ralph C.
12/19/12
 
Eric S. from AA Service just completed installing new Carrier Furnace. Very professional, and definitely knows his job well.
Eric S.
12/19/12
 
Ralph C. was the tech. that serviced my furnace for the fall season. His disposition,cleaness, professionall but friendly additude is most welcome. Ralph called with a eta and showed up on time. It`s service personall like Ralph that continues to give AA Service the reputation that you have and it allows me to continue using your company. Management also deservices credit because most everything starts from the top . Don Hayes
Ralph C.
12/19/12
 
I was very pleased with the service that Jeff provided. He is very knowledgeable and professional. That is the reason I request him for servicing my furnice and air conditioning.
Jeff C.
12/19/12
 
Petr does a complete and excellent job. He has detailed experience, is always on time, and professional. I always request him to do work in my home and I'm not disappointed.
Petr G.
12/17/12
 
Ralph C. provided outstanding service for us today. Instead of just replacing the part that apparently was causing us to not get heat, he checked and tested the various components and connections around the area, in order to find what had caused the part to fail in the first place. As he went along, he explained what he was doing and why. He ended up not only finding and fixing the problem but repaired a broken connection that was causing the problem to occur in the first place, We were really impressed by his thoroughness as well as his job knowledge. He was also extremely polite and thoroughly cleaned up the furnace area afterwards.
Ralph C.
12/17/12
 
Eric, Jason and Victor from AA Service Heating and Cooling just installed a new Carrier furnace and air conditioner in my condo. Absolutely excellent job! They arrived on time, set up their equipment, got to work, finished the installation quickly and efficiently and cleaned up everything. Pleasant to work with, professional and polite. I have been using AA Service for about 10 years to service my furnace and air conditioning systems and they have always done an excellent job. I also had them install a Carrier furnance and air conditioner in my previous condo. Again, excellent job! Highly recommend.
Eric S.
12/14/12
 
Been using AA for over 7 years now on my rental properties. Am on their annual service contract and my tenants and I appreciate the priority attention we receive when service is needed especially on weekends and holidays, during heatwaves and deep freezes. Would highly recommend signing up for service contract. My technician is Jeff C. whom I request exclusively. He is of course not only knowledgeable and professional, but I also trust him left alone with my tenants and properties. Have referred the company and Jeff to numerous friends and neighbors and they all have had a similar positive experience. I have also used the company to replace aging or worn out HVAC units. I have been pleased with the quality of product and install work performed. Oh yeah, just remembered, I've used them as well to install two tandem water heaters. It's all good.
Jeff C.
12/13/12
 
Great service...on time..knowledgeable staff like Peter make doing business with this company a pleasure! Eileen
Petr G.
12/12/12
 
The service specialist not only did a great job but explained everything and fixed the problem quickly
Ralph C.
12/12/12