Thousand Oaks Plumbing, Inc.
2941 Willow Ln,, Thousand Oaks, CA 91361
Phone: (805) 494-4981
Website: thousandoaksplumbing.com/



Thousand Oaks Plumbing, Inc. - Our Reviews

Overall Rating

3271 star rating
(665 Reviews)
ReviewBuzz
1102 star rating (227 Reviews)
Google
383 star rating (78 Reviews)
Better Business Bureau
331 star rating (67 Reviews)
Judy's Book
220 star rating (44 Reviews)
Facebook
301 star rating (61 Reviews)
Yelp
934 star rating (188 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Thousand Oaks Plumbing, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


After SoCal Gas found exhaust leaking from my water heater, I called Thousand Oaks Plumbing. Joe F. was on site within 1/2 hour and remedied all issues promptly, including some from the home inspection, and got the appliance back online. Prompt, courteous service at a fair price puts Thousand Oaks Plumbing on my "go to" list.
Joe F.
03/10/17
 
Incredible service! We had a toilet that overflowed onto our wood floors. I called in a panic (wood and water are not a good combination) and TO Plumbing sent Joe right out. I had him snake our 3 lines even though he said only 1 line needed it. Talk about honest, efficient, professional and very reasonably priced. Forget Roto Rooter and call Thousand Oaks Plumbing. You have a new customer with us. Joe is the GREATEST TECHNICIAN and super nice, too.
Joe F.
03/10/17
 
I was in need of a plumber right away for a downstairs slab leak and Danny from Thousand Oaks plumbing came out right away to give me a temporary fix. He bypassed the leak and gave me water to the house until I could have the slab leak fixed. I highly recommend Danny and Thousand Oaks Plumbing.
Danny G.
03/09/17
 
Jesse always does a great job with our plumbing needs.
Jesse G.
03/09/17
 
During bathroom renovations, we found that the shower drain was blocked. Despite TOP installing all new drains and under the floor plumbing, it was not draining. Danny Guiney of TOP discovered that the 50-year old original lead drain pipe was almost completely blocked. Within an hour of arriving, Danny cut off the old pipes and installed new ones to the sewer. The shower is running perfectly now and we will get to enjoy our newly renovated master bathroom. Kudos to Danny and TOP for diagnosing and fixing this unusual problem.
Danny G.
03/08/17
 
Danny, Jesse and the team at Thousand Oaks Plumbing are incredible. We had significantly deteriorated main sewer line at our home and they found the least obtrusive way to replace it while allowing my family to stay in our home. They are knowledgable, professional and take care of my home as though it was their own. I like their honest assessment of needs. The provide solutions for long term reliability while being sensitive of costs and not pushing unneeded services or parts. They are trustworthy and I will certainly be using them again. It is good to know I can rely on them when I need a plumber.
Jesse G.
03/08/17
 
(no comments)
Jesse G.
03/08/17
 
Excellent
Joe F.
03/08/17
 
Water Heater stopped working at 10 pm last night. I called Thousand Oaks Plumbing at seven am and it had a person here by 8:30 am to replace it. Great service and the installer/plumber couldn't have been nicer. Great experience.. Thanks
Joe F.
03/03/17
 
Thousand Oaks Plumbing is the most reputable and honest company I have ever done business. Always on time and never an overcharge.The plumber was clean, courteous and efficient.
Joe F.
03/01/17
 
I am very happy with the way Thousand Oaks Plumbing handled my situation on all levels. They were very busy the day I called, but they made time for me. The plumber arrived promptly within the time I was given. The plumber was very nice, cordial and honest. He showed me everything he was doing and explained everything in detail so I had a full understanding what was needed to be done, and what will be needed to mitigate major issues in the future. When the time and money allows, I will certainly call them to replace the drain in the front of the house as I am confident in their services.
Danny G.
03/01/17
 
I had to have a Gate Valve replaced in my home. Brad, the plumber from Thousand Oaks Plumbing arrived to assess the job. He gave me a fair quote for the replacement and the approximate time needed to get the job done. The date for the work was set, he arrived with the necessary parts and made sure all the faucets were open when the water was turned off to ensure no problems could occur during the process of changing the valve. He was courteous and clear with his explanations. The work was completed in a timely manner, and he made sure that all the water was running freely in each bathroom and the kitchen, so that no air was left in the lines. I have used this service many times with success.
Brad F.
03/01/17
 
Joe was great fast and efficient. T/O plumbing always comes through for us.
Joe F.
03/01/17
 
My appointment was between 4-5 pm window. Arrival time was almost 6pm.... I waited for over an hour! It was a rental of mine and tenant couldn't wait any longer. If the window time is between 4-5pm please arrive on time! Thank you

03/01/17
 
I thought these guys did a good job when they left because they improved the water flow but when I went to hose down the backyard, the yard again became flooded. So I called Ruiz Plumbing. Jorge Ruiz told me that a snake should have been used as opposed to the hydro jet. Within 1 hour, Jorge had every drain snaked. Ruiz Plumbing charged me $525 for some improvement, and Ruiz Plumbing charged me $150 to snake the entire back yard. Lesson learned.

02/24/17
 
Great work with great staff.
Jesse G.
02/23/17
 
Joe from Thousand Oaks Plumbing was on time, friendly and Professional. He came out on short notice because of a sewer blockage.
Thousand Oaks Plumbing Team.
02/18/17
 
Jesse came to remove my toilet, so I can continue to remove old wall paper. He was very pleasant and nice. Had a great personality and easy to talk to. I look forward when he returns to put my toilet back in place. Thank You Jesse for your speedy work!
Jesse G.
02/16/17
 
Jesse came to remove my toilet, so I can continue to remove old wall paper. He was very pleasant and nice. Had a great personality and easy to talk to. I look forward when he returns to put my toilet back in place. Thank You Jesse for your speedy work!
Jesse G.
02/16/17
 
Thousand Oaks Plumbing Matthew and Joe were excellent. Clean, covered everything and very accommodating. Great job!
Jesse G.
02/16/17
 
Recently, I called Thousand Oaks Plumbing to schedule a repair. Now, I am glad that I did! Matthew was the plumbing technician on call, and he responded by evening to assess the situation by phone and to suggest a scheduled repair. Matthew could not have been more efficient. He was punctual, and he worked diligently to repair all elements of a broken faucet and a drain within one hour!
Matthew G.
02/15/17
 
Very helpful and very professional! Saw the problem and fixed in 15 minutes.
Thousand Oaks Plumbing Team.
02/14/17
 
Very helpful and very professional! Saw the problem and fixed in 15 minutes.
Brad F.
02/14/17
 
Danny and his team are terrific. They are everything a residential owner like me wants in a contractor - they give an accurate estimate and don't load in extra costs along the way, they arrive on time, they are courteous and clean workers, they leave the property they way they found it - no mess. I recommend TO Plumbing highly to all who read this. Dave T
Thousand Oaks Plumbing Team.
02/13/17
 
Great people, very professional And work in a timely manner. Recommend to all A plus service e
Danny G.
02/13/17
 
The guys did an outstanding job. On time, no mess. They repaired my sewer line and when done, you'd never know that they had been there. Very impressed.
Danny G.
02/13/17
 
Such pros.....Once Danny came out to access our drainage problems, we knew this was the right company for us. Instead of replacing all the old pipes, he recommended, clearing, the sealing them from the inside so roots could not continue to cause major problems for us. The team of workers got the job done quickly and we love the 25 yr warranty that gives us confidence going forward. Would highly recommend them to everyone.
Danny G.
02/12/17
 
An hour later the drains backed up. No one would answer the phone for over an hour. No one could come out again until tomorrow. An agreed upon time of 2:00 for the return visit was made. No one showed up. Called and got the exchange and still did not get a call back. I am severely disappointed because I have always gotten good service.

02/10/17
 
Jesse came to install 3 new toto toilets after some blockage issues. Superb, fast efficient work to coincide with my contractor...no more needs to be said.... thanks TO Plumbing...
Jesse G.
02/10/17
 
We've called on TO Plumbing twice. First, to replace our sewer line and second to replace our water heater. Danny and his team are trustworthy and they provide prompt and excellent service. Joe installed our water heater and was professional and efficient.
Thousand Oaks Plumbing Team.
02/09/17
 
Best plumbing experience EVER. Mathew and crew were professionals in every sense of the word. Would recommend for any and all plumbing jobs. Mine was a pipe re-route/ slab leak. Minimal destruct for a difficult job. Could not be more pleased. I've found my new go to plumber.
Danny G.
02/09/17
 
I am very happy with my recent experience using Thousand Oaks Plumbing. Danny came over to look at our leak, and quickly let us know what exactly needed to be done. Matthew performed the work to the highest of standards. He was on time, professional, friendly, knowledgeable, and he took the time to answer any questions I had. I highly recommend Thousand Oaks Plumbing.
Matthew G.
02/08/17
 
Called Thousand Oaks Plumbing for an emergency water heater replacement. They showed up in about an hour. Job was completed by Joe in a timely, clean, and complete manner. Joe answered several questions and fully explained the needed equipment including code upgrades. I asked Joe to look at a leaky valve elsewhere in my home and prior to investigating the actual failure quoted at about $175. Joe assessed the valve after the water heater install and found the valve just needed a little tightening. As I expressed to Joe, I really appreciate the honesty of a simple fix versus a more expensive repair. I didn't really have time to do a lot of shopping around for the water heater install, but from other repairs by other plumbing companies, I feel the price was fair. I will use Thousand Oaks Plumbing whenever the need arises.
Joe F.
02/08/17
 
I've used this company many years. I have found them to be reliable, dependable, courteous and patient when asked questions and giving answers and providing suggestions to help avoid further problems.
Matthew G.
02/06/17
 
These guys were great - highly responsive - getting back to me quickly with a firm price and installed a new water heater within hours. Joe walked me through all the details of the new water heater after they installed it. He was very friendly and thorough. Their pricing was very fair, especially in comparison with other plumbers I talked with. These guys will be my first call next time.
Joe F.
02/06/17
 
Joe was professional. friendly, prepared and efficient. Installed our replacement water heater in less than 2 hours on a Sunday, allowing us to return to our daily functions with required hot water. I definitely and highly recommend Joe and Thousand Oaks Plumbing.
Joe F.
02/05/17
 
Great job installing our water heater. Arrived on time, very efficient, and clearly competent. Charged quoted price with no attempts to upsell which was appreciated. I wouldn't hesitate to request Joe if I need any other plumbing work done in my home.
Joe F.
02/03/17
 
After one plumber was unable to clear out shower, which was backing up, Danny came and cleared it in 15 minutes. We've used Thousand Oaks Plumbing for several decades and always found Danny the most reliable of all of their plumbers.
Danny G.
02/03/17
 
What a great job Matthew did for us yesterday. He was on time and completed multiple problems in a short period of time. The invoice was fair and reasonable and that is all a homeowner can ask for, on-time, fair and reasonable. I highly recommend TO Plumbing and will not hesitate to call them in the future. Great Job Matthew.
Matthew G.
02/01/17
 
Matthew and Danny were great. They crafted a way to pipe around the slab leak with minimum damage to the walls. Matthew worked hard to set up the job, finish off the details, and clean up after all the work was finished. He even made the effort to explain what and how he was installing our new piping. We now have our hot water back. My wife and I were amazed at the professionalism of Matthew and the team at Thousand Oaks Plumbing and recommend them without reservation.
Matthew G.
01/31/17
 
Sewer line was blocked and had a big mess in the bathroom. Thousand Oaks Plumbing came out in 30 minutes and Jesse got to work and cleared the line. He was professional, honest and told me what he suspected to be the problem and showed me the roots pulled out of the line. He also gave his professional opinion on a few other plumbing issues I have and will be calling them to repair those too. They didn't gouge me and are upfront with the cost of services. They will be my go to plumbers from now on.
Jesse G.
01/31/17
 
I have used Thousand Oaks Plumbing several times & each and every time they just keep improving on EXCELLENCE. You just can't beat PERFECT!! A A A
Brad F., Danny G.
01/30/17
 
Would only use Thousand Oaks plumbing very professional Honest & Reliable wonderful customer service
Thousand Oaks Plumbing Team.
01/27/17
 
Thousand Oaks Plumbing was referred to me by a good friend several years ago. I have always been pleased with their work, mostly on smaller problems, which is why I continue to use them. They were very responsive after the recent rains and helped identify and fix bigger problems involving an under the slab leak and shower/tub drain leak. I cannot say enough nice things about Matthew G. as he was courteous, professional and completely thorough. Even the owner, Dan, personally came out to help solve the problems in a practical and cost effective manner. A five star performance!
Matthew G.
01/27/17
 
Thousand Oaks Plumbing was referred to me by a good friend several years ago. I have always been pleased with their work, mostly on smaller problems, which is why I continue to use them. They were very responsive after the recent rains and helped identify and fix bigger problems involving an under the slab leak and shower/tub drain leak. I cannot say enough nice things about Matthew G. as he was courteous, professional and completely thorough. Even the owner, Dan, personally came out to help solve the problems in a practical and cost effective manner. A five star performance!
Danny G.
01/27/17
 
Thousand Oaks Plumbing Matthew and Joe were excellent. Clean, covered everything and very accommodating. Great job!
Joe F., Matthew G.
01/24/17
 
Joe from Thousand Oaks Plumbing came out and was a tremendous help! I had a very busy day and Joe was flexible with the time and very accommodating. He was prompt, professional and efficient. He was also friendly and explained the problem to me. I highly recommend this company. They provide exceptional service and Joe was terrific to work with.
Joe F.
01/24/17
 
Always excellent Service. Highly recommend TO Plumbing.
Jesse G.
01/23/17
 
I thought our first business relationship was timely and prompt, professional and successful. I could not ask for anything more under the circumstances.
Joe F.
01/21/17
 
We had another plumbing problem with a different house we own. Remembering the great service we received last November, I called Thousand Oaks Plumbing. Since this house is 25 minutes away from their office, I was concerned that they wouldn't come out or like a number of other plumbers, IF they came, there would be a "trip charge". The staff at Thousand Oaks Plumbing were extremely accommodating. The owner called that morning and gave me a specific time the technician would arrive. Jesse, the technician is very professional and caring of our property. He repaired our items in a timely manner, explained the repairs and offered some good suggestions on maintenance. Great experience, again!
Jesse G.
01/20/17
 

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