Thousand Oaks Plumbing, Inc.
2941 Willow Ln,, Thousand Oaks, CA 91361
Phone: (805) 494-4981
Website: thousandoaksplumbing.com/



Thousand Oaks Plumbing, Inc. - Our Reviews

Overall Rating

3271 star rating
(665 Reviews)
ReviewBuzz
1102 star rating (227 Reviews)
Google
383 star rating (78 Reviews)
Better Business Bureau
331 star rating (67 Reviews)
Judy's Book
220 star rating (44 Reviews)
Facebook
301 star rating (61 Reviews)
Yelp
934 star rating (188 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Thousand Oaks Plumbing, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Y’all drive like absolute idiots. Cutting people off, and running red lights like crazy. Screw you all.
Thousand Oaks Plumbing Team.
12/16/21
 
From start to finish, best plumbing experience I’ve ever had. Brian, Jeremiah and Austin provided outstanding service. Brian was awesome to work with. He was very knowledgeable, thorough and explained everything well. He correctly assessed my leaky pipe situation and suggested the right solution. Jeremiah was a very skilled technician who communicated with us throughout the entire job to ensure the work was done to our satisfaction. He and Austin were very professional, hard working and did an excellent job. I highly recommend Thousand Oaks Plumbing. Definitely a 5-Star company!
Thousand Oaks Plumbing Team.
08/02/21
 
We had a slab leak. Larry came out, gave us 3 options. We decided to have our whole house re-piped. He quoted a price and time frame and the excellent work was done in a timely manner. Milo and his crew David and Chris were friendly hard workers. I will recommend them to my friends.
Larry C.
06/11/21
 
The plumber did a good job but their pricing system is ridiculous: for less than 1.5 hour job of replacing the waste pipe under my kitchen double sink, they charged $522. It doesn’t require open any drywall or electric wiring. Just replace the basket strainer, 2 part waste and p-trap. Material cost will be $50 at top. According to homewyse.com: Thousand Oaks average will be 299 to 361 for licensed contractors... this is the third time I work with this company and will be the last time. It was great experience in the past. Not sure whether they have changed owner or not...
Thousand Oaks Plumbing Team.
05/24/21
 
I called Thousand Oaks Plumbing around 1pm and said that I had a small leak in the garage water line. The person I spoke with was able to fit me in that day even though it was booked up which I really appreciate. The Tech arrived around 4pm and found the leak and shortly had replaced that section of pipe. The Tech (named Brian S.) was professional and had a pleasant personality which made for a good experience out of a bad situation. I will make Thousand Oaks Plumbing my go to repair service.

04/27/21
 
no comment
Thousand Oaks Plumbing Team.
04/27/21
 
Chris showed on time for our scheduled appointment. He assessed the scope of work and was going to send me and the owner a bid. Two bids were sent to each of us (with the same price); each bid contained a different scope of work. Neither bid included the entire scope of work or an available date to be completed. The office was contacted re this. They said the tech was to get in touch with me the same day. I contacted the office, again, the next day and they said they had talked with the owner. Neither one of us received a corrected bid. Due to this we decided to look elsewhere for service.
Chris D.
09/12/20
 
Scheduling for an estimate was a problem, a no show, however we did get an estimate the next day.

08/31/20
 
A leak was detected by Dan on our 1 inch sprinkler line. Repairs were successfully completed by Gerry. He was punctual and very satisfied with his work. The entire team was accommodating, responsive and professional.
Thousand Oaks Plumbing Team.
08/31/20
 
A 5 Star company and staff.

08/04/20
 
Miquel V. Was here today. He was very professional, Booties, masked and got the job done. 5 stars for Miquel.
Thousand Oaks Plumbing Team.
08/04/20
 
Terrific! Always returns my calls. Very on top of it!
Shallan C.
08/04/20
 
Thank you Scott, Matt Luca and even Larry I had a slab leak you fixed that and corrected another leak that could have caused major problems and replaced the 20+ year old water heater. You did all of the work in 2 days Left everything clean. Professional courteous knowledgeable.. Thank you
Brian S.
05/14/20
 
Paul is FANTASTIC! He has saved our holidays. He came in for an inspection, but, was immediately able to diagnose the issue, find the leak, and fix the problem all in under 1 hour! Why don't you have a picture of Paul in the service pro's list? :)
Thousand Oaks Plumbing Team.
12/23/19
 
Paul Nicholl was our service pro and I have to say I have dealt with many plumbers in my life but none as knowledgeable as this guy, extremely helpful and friendly at the same time, thank you Paul, we will definitely recommend this man to all our friends and family!
Thousand Oaks Plumbing Team.
12/20/19
 
I have been using Oaks Drain Service for over 10 years and TYLER (not listed above) is the best service pro that has ever serviced my house. He is polite, knowledgeable and left everything spotless after he performed the service. I have already recommended a neighbor to contact ODS for service and request Tyler.
John B.
12/13/19
 
Perfect job!

12/09/19
 
Paul did a perfect job for me. He is very knowledgeable. I’m very happy with his work and will use him again soon!
Thousand Oaks Plumbing Team.
12/09/19
 
I left a message during the evening hours requesting an appointment and I got a call back by 8:30 am. That's impressive! Paul was my technician and he is outstanding! Very knowledgeable and professional.

11/21/19
 
Paul is fantastic! He asked enough questions when he arrived to quickly realize that the expensive repair I was told I needed was not accurate. He investigated and found the problem and then thoroughly tested to make sure he had the correct fix. Paul is very knowledgeable about his craft and took the time to explain things in a way I could understand. I will be using Thousand Oaks Plumbing from now on!
Thousand Oaks Plumbing Team.
11/21/19
 
Larry was awesome. I'm so happy with the work Larry did in fixing the pressure valve. He was efficient and knowledgeable to the reasons that needed to be addressed. So happy with his work, professionalism, and his disposition. Thank you again :-)
Larry C.
10/29/19
 
Paul (the English Paul if there is more than one Paul) provided excellent service. He resolved the issue quickly. He carefully explained what was wrong and how he fixed it. Paul is very friendly, extremely knowledgeable, and answered all our questions. We will definitely request him for any future plumbing needs because of the excellent service he provides and because we trust him.
Thousand Oaks Plumbing Team.
10/12/19
 
We received a water bill of $750.00 and called Thousand Oaks plumbing to find the source. Larry C arrived and assessed the problem as a leak in our main water pipe. While he was here we had him look at other minor plumbing issues in our home. He followed up the next day with a professional and detailed quote of all plumbing issues in our home. The main water pipe was installed the next week and along with new toilets installed and minor leaks addressed. Being homeowners for more than forty years we have never been more comfortable with Larry being in our home as a service provider and individual. Gary and Linda Stone

10/09/19
 
Larry from Thousand Oaks plumbing was one of the best service providers we have had in our home. We got a $750.00 water bill and obviously knew something was wrong when we called Thousand Oaks Plumbing to resolve the issue. Larry came and diagnosed the leak in our main water service pipe which was installed the following week. He also assessed by our request to check out other minor plumbing issues we had in the home and presented us with a full professional quote of all things that needed to be updated along with the main water pipe. Larry followed through with every repair in a very professional and timely way. He also found an internal pipe issue showing us a photo that we will need to address in the near future. Being homeowners for over forty years we have never felt more comfortable or impressed by Larry’s professional friendly and timely service. He is welcome whenever the need arises and would highly recommend him to anyone. Sincerely, Gary and Linda Stone
Larry C.
10/09/19
 
I have tried my best to post reviews on Review Buzz plus another site a week or two ago. I am sooo electronically challenged but I think I accomplished the task. Let me know any way that I can improve the communication. Your guys have to be the best professionals that I have ever worked with. They are patient, thorough, kind and fair. I have dealt with the worst (I think) and now I have experienced the best. Thank you so much. It makes a WORLD of difference when trying to fix a problem that is totally out of my area of knowledge. Thank you Thank you Thank you, Cherie Chidester

09/24/19
 
Frustrated, I am unable to add Gerry to list of fabulous plumbers. I'm Electronically Challenged, what can I say, Gerry, along with rest of Larry Cohen's team, did a terrific job. I have had such sad stories re: plumbing companies that I want to let everyone know how great these guys are. I am not related to, live next to or have any reason other than the pure joy of finally have professional help there when I needed it. Thanks you guys, Cherie Chidester .
Thousand Oaks Plumbing Team.
09/24/19
 
This company is remarkable. They are fast, efficient, fair and expert craftsman. I am not a relative, social friend or neighbor. Our rental property had a pipe burst which created a flood that forced tenants out and a sad time was had by all. I have never had the opportunity to work with such an incredible crew. Erik, Jerry, Juan, Matthew, Nathan, Migs, Milo, and Thomas. Milo was able to complete a tricky fix AND save our beautiful tile which had been put in within the last three years. Matthew and every one of those guys put up with constant questions re: worry over time constraints and all responded with a lovely attitude. Workmanship is terrific. These guys are something else. Thanks T.O. PLUMBING !!! Cherie
Larry C., Matthew G.
09/24/19
 
Larry from Thousand Oaks Plumbing came out to install a Moen Smart water meter in my home. He was on time, knowledgeable, and highly professional. I was impressed with his knowledge about a very new Smart home product like the Moen.
Larry C.
09/21/19
 
Chris from TO Plumbing is a Rock Star! Nothing worse than coming home Friday night after a long work week to find it "raining" from the upstairs bathroom into your garage Our regular plumber was booked but they recommended TO Plumbing and wow was it a great recc! Chris was excellent- quickly fixed the problem by replacing the old tub cartridge without trying to rip me off by selling me a 6X more expensive total valve replacement. No more leaking (from the crusty 25 plus year old cartridge/valve which was a mess but Chris got it removed safely) and now I can turn it on and off with one finger. Yay! I love it when I get great service and can write an excellent review- 5 gold stars!! Will use you guys again and again!
Chris D.
08/10/19
 
Larry was very professional and knowledgeable. I will use this company for all our plumbing needs.

07/26/19
 
Larry was the best! He showed up right away and tried to repair our water heater before making sure we needed a new one! Larry was professional and knowledgeable. The office receptionist was extremely responsive and helpful in getting us immediate service. I would highly recommend this company and will use them for all our plumbing needs!
Thousand Oaks Plumbing Team.
07/26/19
 
Professional all the way. From setting up appointment to completion, everything done with a touch of excellence. Attitude and skill do make a difference! Highly recommended. Thank you, Chris.
Chris D.
07/23/19
 
Brad is the best! We've tried a couple other plumbing companies over the past few years, but now that we found Thousand Oaks Plumbing and Brad we are their customers for life. Our whole experience from my initial phone call for service through the final (spotless) cleanup was professional and efficient. We especially loved Brad's enthusiasm for his work.Drain problem solved! Thanks Brad!
Brad F.
03/22/19
 
Very professional, very responsive and exceptional work
Chris D.
02/13/19
 
Thousand oaks plumbing and brad was very easy to do business with. They were upfront with time and costs and took care of our problem professionally and quickly. I highly recommend them.
Brad F.
02/01/19
 
Thousand Oaks Plumbing has always been quick to respond and efficient in service!
Chris D.
01/31/19
 
I willcall them when I need their services again. They called back when they said they would, they fit me in to their schedule the same day, were competent and friendly.
Chris D.
01/31/19
 
First impression: Friendly and knowledgeable
Danny G.
01/29/19
 
Brian S and Chris D were the best! Brian found the leak and then Brian and Chris got to work and fixed it and I am so grateful. They were both so nice and professional and they cleaned up. The best!
Chris D., Brian S.
01/25/19
 
After I was ripped off by other plumbing company several times, finally I found the best plumbing company in my area!!! They are honest, very professional, and hard working people. I highly recommend Thousand Oaks Plumbing to my friends, family and everyone.
John B.
01/25/19
 
Excellent service, on time, very professional and helpful.
Brad F.
01/24/19
 
Brain was right on time and very helpful in explaining what needed to be done. The two men that did the plumbing were thorough and very good. I was pleased how quickly it all got done.
Brian S.
01/22/19
 
Brian was very professional, he came to my house and described what needed to be done and then proceeded to do the work. I was very happy with the work that was done.
Brian S.
01/21/19
 
I can't say enough good things about Thousand Oaks Plumbing. They are quick to respond to a service call, and they're honest about what needs to be done and what it will cost. The quality of work is terrific. Highly recommend.
Chris D.
01/12/19
 
I was grateful they came out the same day I called to analyze the issue, and make it usable until the final repair took place soon after. Professional, knowledgeable, timely, dependable, all good qualities.

01/11/19
 
They came out the same day I called & analyzed the issue promptly and professionally. They are very knowledgeable, I would use them again in the future.
Jesse G.
01/10/19
 
Brad was on time, very personable, and performed a quick, quality repair.
Brad F.
01/09/19
 
Had a water leak on a Sat. morning. Called TO Plumbing. Monique handled my call courteously & promptly. She later called back to confirm when the plumber was en route. Brian S arrived within the given window of time & was very friendly & professional. He took the time to explain the situation, how to fix & why. Thank you TO Plumbing, Monique & Brian S. Excellent communication. Friendly and Professional Service. Excellent work.

01/08/19
 
Thank for you for excellent, prompt & professional service & work. Brian was friendly, pleasant & professional. Thank you!
Brian S.
01/08/19
 
Excellent service! Honest, dependable, efficient and very professional. Would highly recommend Thousand Oaks Plumbing!
Jesse G.
01/07/19
 

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