Reed and Son Services, LLC
401 Center Street , Mt Airy, MD 21771
Phone: 240-315-6023
Website: reedandsonplumbing.com/



Reed and Son Services, LLC - Our Reviews

Overall Rating

4074 star rating
(824 Reviews)
Google
1581 star rating (318 Reviews)
ReviewBuzz
1146 star rating (232 Reviews)
Better Business Bureau
323 star rating (67 Reviews)
Judy's Book
175 star rating (36 Reviews)
Facebook
759 star rating (153 Reviews)
Yelp
85 star rating (17 Reviews)
Happy Call
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reed and Son Services, LLC has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Reed and Son were very prompt in coming to help us out. They checked out several things and found we needed a well pump motor, which they had with them. We had running water within two hours of their arrival. They were very friendly. We will call you again, if needed. Thanks.
Patrick R.
01/07/17
 
*****As always very professional and willing to provide service in a timely manner. Have known family a long time and am glad to see exceptional service from a reliable family enterprise.
Vince.
01/06/17
 
As always your team came through and made our experience with Reed & Son's a pleasure as far as quality and affordability. Thank you so much from Tiffany's Renovations LLC

01/06/17
 
I have a soda ash neutralizing tank and they found that the water level hadn't moved since last year when I had it installed. That wasn't even my main problem. Very satisfied with this company. Nancv Sternad, New Windsor, D
Patrick R., Mark.
01/05/17
 
Discovered leak in faucet in kitchen sink. Called Reed and Son. They came the same day within the 2 hour window that I was told. Diagnosed problem immediately & began to replace faucet. Pat & Mark are great guys to deal with. Pricing is very reasonable. Have been dealing with Patrick for 10 years & also use his company for repair work at our church. This is the company you want to call first for any plumbing issues!
Patrick R., Mark.
01/03/17
 
Patrick and his Service Pro Vincent were prompt, responsive and knowledgeable. They knew exactly how to handle our situation and took care of installing our new dishwasher with minimum fuss and almost no interference in our family life. I highly recommend Reed and Son!
Vince.
12/21/16
 
Had Reed and Son come out for a water pipe backup with my clothes washer. After attempting to snake the pipe they discovered the backup was all the way to the street. They called the city and advised them of the problem and waited for them to arrive, stayed until they were well into resolving the problem. Job well done and I wouldn’t hesitate to give them a call again or recommend them to anyone needing a plumber. (Plus they are nice)
Mark.
12/19/16
 
(no comment)
Patrick R., Mark.
12/15/16
 
Patrick did excellent work. Highly recommend. Very accommodating to our schedule.
Vince., Patrick R.
12/15/16
 
Patrick did excellent work. Highly recommend. Very accommodating to our schedule.
Vince., Patrick R.
12/15/16
 
Mark was very professional, prompt and his quality of work is very good.
Mark.
12/06/16
 
Quick and professional
Vince.
12/05/16
 
Quick and helpful, went out of their way to help resolve a plumbing problem.
Vince.
12/02/16
 
Patrick Reed is my go-to plumber. We have used his services frequently for both residential and commercial work for many years now. It is hard these days to find people who do a good job, show up on time and show an appreciation for their customers. Reed & Son does all of this and more. They are my first and only call when it comes to plumbing.
Patrick R.
11/30/16
 
They do excellent work, always on time and clean up after they do the repair. I always recommend them to others that need plummer.
Patrick R.
11/19/16
 
Quality service
Patrick R.
11/13/16
 
Excellent work. The team was prompt, efficient and gracious. Both individuals were so responsive to our needs. I highly recommend Reed and Sons.
Vince., Mark.
11/04/16
 
I highly recommend Reed and Son Services. We received prompt service, (the technician was early!), and the problem was diagnosed with repairs in a very timely manner. We were also thrilled with the low cost! Reed and Son will definitely receive our business.
Mark.
10/28/16
 
Professional, expeditious and more importantly, they accommodated us within a few hrs. Highly recommend the company and excellent technician.
Mark.
10/28/16
 
Excellent, excellent service. We were up in running with water again within 2 hours and well pump had to be replaced. Thank you!!
Vince.
10/28/16
 
Patrick and Mark were prompt, knowledgeable and efficient. They had finished the job almost before they began. Completely satisfied and would gladly recommend them to anyone.
Patrick R., Mark.
10/27/16
 
Mark arrived on time, knew what he was doing, did his job professionally, cleaned his job area and explained his repair so I could understand. VERY happy with the service.
Mark.
10/27/16
 
My experience with Reed Plumbing service tech Vince was great. He was prompt to the time that he said he would be there. Very professional, neat, takes pride in his work, and cleans up after the job is done. Love his work ethic. Highly recommend.
Vince.
10/26/16
 
Same day service. Fixed my well pump. Explained all of my options. Professional service, highly recommend.
Patrick R., Mark.
10/22/16
 
Arrived when they said they would and provided excellent service.
Patrick R.
10/20/16
 
The water quit working suddenly in the evening - called for service - Patrick & Steve came out next day and found trouble to be the well pump (as suspected) - they replaced the pump and everything is back to normal. Thanks for the quick response & Great Job!!!
Patrick R.
10/17/16
 
Very professional and prompt service. Will definitely use again.
Patrick R.
10/16/16
 
I called and spoke to Christine and even though it was after noon she said her tech would be out that day. Mark showed up went to work then Steve showed both very professional and after dealing with our old tired system had water flowing in good time. Fast service and a great price I thought for how fast they showed and got me fixed up. Would recommend them to anyone needing work done, and they will be back soon to update our old system.
Mark.
10/12/16
 
I have used Reed & Son Services during a very traumatic time when renters left my house in total disarray with thousands of dollars in plumbing repairs. Reed & Son Services were reasonably priced and provided excellent service. Again, I needed major plumbing services with a quick response time and they were there to provide the service. I had three estimates, all about the same price. I used Reed & Son Services because of previous quality and responsiveness.
Mark.
10/10/16
 
Awesome company and service! I recommend Reed and Sons to everyone!! They have never disappointed us and we have used them multiple times! Thanks Patrick and crew!
Patrick R.
10/07/16
 
Vince arrived on time and did a great job.I would highly recommend him and the company to others.
Vince.
10/07/16
 
I really appreciate the same day service! When something goes wrong, I don't want it to languish for days and days. It's good to know I have a local company I can count on! Thanks!
Mark.
10/06/16
 
This is the second time I have used Reed & Son, their work is very good, prompt and efficient - I highly recommend them and will use them again if needed . . . ***** *******, Mount Airy , Maryland
Mark.
10/03/16
 
Quick service on short notice with reasonable prices. Would use them again and recommend them to my friends.
Patrick R.
10/02/16
 
They came when they said they would, provided an estimate, answered all my questions, etc. Cost of work was in line with 2 other estimates. Work was scheduled quickly and completed to satisfaction
Vince.
09/29/16
 
I called and they were here the same day. The water line from the well to the house had sprung a leak. They were really nice, gave me options and a written estimate for each. We discussed the pros and cons and I felt they were very sincere, just the facts, their opinions and no pressure. The decision was made and they worked quickly, made the necessary repairs and cleaned up really well. I could not have been more pleased and the price was reasonable. I now have a new plumber> Thanks Vince and Pat.
Vince., Patrick R.
09/26/16
 
Reed and Son Services completed a difficult well pump replacement for me. Patrick, Vince, and other staff members, went over and above the call of duty to get this job done. Do not hesitate to use this company for your needs. You will not be disappointed.
Vince., Patrick R.
09/25/16
 
Excellent work and very helpful with communication. Christine was very helpful as well.
Vince., Mark.
09/23/16
 
I had a backup problem in my kitchen sink, a bad one. Called Reed and Son and Vince was out shortly. I have to admit that most of the problem was due to homeowner engineering, but Vince sorted it all out very quickly. Patrick Reed was out a year or so ago to replace a leaking well tank. Same perfect service, knowledgeable and professional service folks, more than reasonable pricing, and aside from the obvious sink problem, both were good experiences.
Vince.
09/22/16
 
Tech was on time, knowledgeable & professional. Would recommend Reed & Son's for all your plumbing needs.
Vince.
09/22/16
 
I found Reed and Son Services through our Mt. Airy Facebook news with many neighbors recommending the company. Vincent arrived on time, assessed the problem, and recommended some updates be made to the kitchen sink plumbing. The quote was very reasonable for the amount of work done and he completed it quickly and did quality work. I would personally recommend this company to anyone who needs a good plumber in the area.
Vince.
09/21/16
 
Patrick and Vince quickly figured out why my water pressure was low in the house and knew exactly what to do to fix it. Great service and I highly recommend them to anyone.
Vince., Patrick R.
09/19/16
 
This is not the first time we have had Reed and Son Services to our house, the first time they came out and repaired a toilet on a Sunday. They were quick, professional and very friendly. They are quick to explain what they're doing and answer any questions asked. Mark arrived on time and was VERY professional. He got right to work and had water service restored to our house in about an hour and a half. Reed and Son Services has a customer for life!! Thank you Reed and Son!!!
Mark.
09/17/16
 
On September 7th, 2016, I called Reed and Son Plumbing Services in Mount Airy MD because of a well water problem in my home. On September 8th, Mark responded and diagnosed the cause and scheduled repair work for the next day. Patrick, Mark and Steve arrived as scheduled and performed the necessary repairs, including a new pump, new tank, etc. The work was done professionally and efficiently, and I am very satisfied with the result. I recommended them to a neighbor who also had them make repairs to his system. F. J. Tully
Patrick R., Mark.
09/16/16
 
I will contact Reed and Son for any future plumbing need! Outstanding quality of service!
Mark.
09/14/16
 
Crew of two, Mark and Steve, very professional. Had everything needed for job in van. In and out under two hours. Pulled pump and replaced with more appropriately sized one along with new wire harness. Recommended replacing plastic fittings with metal since pump was already pulled. Team was personable and local to the Mount Airy area. Don't know if they are the cheapish, but quality of work gave peace of mind that job performed would last a long time.
Mark.
09/06/16
 
Patrick has worked on a major addition to my home and provided expert advice, high quality work and excellent attention to detail before and during construction. Patrick handles small jobs with the same attention to detail. He is a pleasure to work with and I would not hesitate to recommend him to anyone needing the services of a plumber.
Vince., Patrick R.
08/30/16
 
Very professional and on time. The plumber listened to my explanation of symptoms and then determined what was needed. He offered options as well but never pressured me to take them. He never made me feel inadequate in my troubleshooting as I have experienced before. Being a female, it is very important not to be talked "down" to. I will definitely be calling them again! Thank you Mark!
Mark.
08/29/16
 
Fantastic, friendly, and fast! They were very patient and answered all of my questions, sometimes answering the same one twice. Our home was built in the 1800's and the owners before us didn't take very good care of it, Patrick and his team helped us get the well straight as well as giving us advice on other issues. They took the time to do extra things they didn't have to do. They cleaned up after themselves and even cleaned the mess my husband made. I can't say enough about this wonderful company! Highly, highly recommend them!!
Vince., Patrick R.
08/27/16
 
Your team was pleasant and courteous from the start, and despite some serious problems they encountered, they remained professional and pleasant. I was very pleased with the job that they did.
Mark.
08/27/16
 

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