Reed and Son Services, LLC
401 Center Street , Mt Airy, MD 21771
Phone: 240-315-6023
Website: reedandsonplumbing.com/



Reed and Son Services, LLC - Our Reviews

Overall Rating

4074 star rating
(824 Reviews)
Google
1581 star rating (318 Reviews)
ReviewBuzz
1146 star rating (232 Reviews)
Better Business Bureau
323 star rating (67 Reviews)
Judy's Book
175 star rating (36 Reviews)
Facebook
759 star rating (153 Reviews)
Yelp
85 star rating (17 Reviews)
Happy Call
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reed and Son Services, LLC has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Prompt, courteous, and professional. Patrick always called with updates on the job, held up because of BGE, and does meticulous work. Wouldn't think of calling anyone else!
Patrick R., Mark.
12/04/17
 
Vince always provides great service to us. That’s why we keep going back to Reed and Sons.
Vince.
12/02/17
 
Great service. Gave me several options. Cost was discussed up front and agreed to before the work began. Technician completed the task quickly and did an amazing job. I would highly recommend reed and sons pluming to anyone needing pluming services
Frank.
12/02/17
 
Reed and Sons are always there at a moments notice! Professional, Reliable and Customer Friendly which are important in my line of work! Trish Mills Remax Achievers
Patrick R.
11/28/17
 
Vince did a fantastic job for us. First he spent a significant amount of time on the phone with the representative from Delta convincing them that a leak in our bathroom facet was not from a part but a manufacturing flaw in the unit. Based on his explanation they sent a total faucet replacement free of charge and Vince returned a few day later to install it. Quick and clean he did the job with his assistant Nick and leak is gone! Highly recommend Reed and Son and Vince.
Vince.
11/26/17
 
Got here early and finished installing a new water pump system in a 300 foot deep well within 2 hours. Did a great job and didn't charge extra for emergency service, which this most certainly was. These are my plumbers for life.
Vince., Patrick R.
11/25/17
 
We had an after hours plumbing problem that was easily fixed by Vince. He came in right away and new exactly what the problem was with the plumbing. Within 2 minutes he knew exactly what was wrong. Thank you so much for your help!!!
Vince.
11/23/17
 
As usual Reed and Son did a great job. Frank and Vince both were awesome to work with!
Frank., Vince.
11/16/17
 
As always they were very professional and understanding to my situation. I️ appreciate them coming out in a timely manner. Thank you!
Patrick R.
11/15/17
 
They came on short notice, provided me an acceptable estimate and did the tough job in a very fine manner. definitely recommend Reed and Son. We relly liked Frank.
Frank., Patrick R.
11/11/17
 
Reed and Son showed up on time and got right to work and did more then we were looking for. They explained things that we should be doing to prevent problem as well as showing us how to get the most out of our clean water system. Thank you guys for a job well done. You are now the only Plummer for us
Vince.
11/09/17
 
Outstanding Service and workmanship! Frank did an awesome job installing our vanity, sink, faucets and toilet. Our bathroom remodel is now finished. Thank You!
Frank.
11/08/17
 
Was very professional and solved my problem in a matter of minutes. I've had Reed and Sons before and their work is always good.
Frank.
11/03/17
 
(no comment)
Frank.
11/01/17
 
Vince came out at an agreed earlier time then originally planned. The work was to replenish my water treatment tank. Vince removed the tank and thoroughly cleaned out the sediment and replenished the tank for a new year. He was prompt, polite and professional at his job. I will call on Reed and Son again when needed. Pricing was fair.
Vince.
10/31/17
 
Frank did a great job and we really appreciate it. His prompt response to our call for help relieved us of some serious worries and we thank him for the great work he performed. We most certainly would recommend him to others.
Frank.
10/28/17
 
Very happy with the service received. Prompt, thorough, clean. Our problem was fixed quickly and efficiently. Our technician made recommendations but was not pushy. I highly recommend Reed & Sons Services.
Vince.
10/19/17
 
I highly recommend Frank at Reed&Son for vanity installations but gathering from what he had to fix or adjust to get this vanity in and working I'd say he could fix any plumbing-associated problem. When he came to my house to give me an estimate on the vanity, I also asked him about the slow drains in my basement. He not only told me what it was, he fixed and charged me nothing. I truly appreciate his honesty and integrity he could have said it was something serious and would be expensive to repair. I am a customer of theirs for as long as I live in Carroll county.
Frank.
10/19/17
 
They did an awesome job installing and fixing my plumbing system. they were professional, friendly and honest. Thank you
Frank., Vince.
10/18/17
 
Great job! Was at my house the same day. Quick service, very Professional.......
Vince.
10/14/17
 
Speedy and efficient service, highly recommended.
Vince.
10/12/17
 
Job well done

10/10/17
 
Patrick resolved a situation when another plumber walked off the job. He quoted me a price in advance of the work and held to that amount. He did a great job. A very pleasant experience.
Patrick R.
10/09/17
 
We have used Reed and Sons on numerous occasions for new and repair work. Frank was our tech. He was right on time and did a great job. I would highly recommend Reed and Son for all your plumbing needs.
Frank.
10/07/17
 
The materials used were not the same and did not cover the previous. I was told the sink was scratched from previous part but was able to remove with baking powder. the toilet was reset knowing the boards underneath needed replaced and it bolted and it now loose again. the body of the toilet now has a chip that was not there.

10/04/17
 
Reed and sons did a great job with my plumbing repair. They were timely and Vince was very easy to work with. He was knowledgeable and offered explanations of each step as he made repairs. He was great about keeping the repair clean and offered tips on how to repair my drywall. Payment and estimates were easy and reasonable. In addition, he gave great advice on some other plumbing products that I may need replaced. Will definitely use their services in the future and recommend.
Vince.
10/04/17
 
I Sent an IM Monday evening (after hours) and a person called me within 5 minutes to schedule the appointment. They called on day of appointment and were able to come early. Technician worked hard on what we thought was a fairly simple problem. Got it fixed. Technician was friendly and professional
Mark.
10/03/17
 
Reed and Sons completed several projects for us on a recently purchased home. All the work was done quickly, efficiently and in line with my picky standards. Their installation of plumbing for a water softener & carbon filtration water system is a work of art.
Vince.
10/02/17
 
Wonderful! Frank provided full, detailed explanations of what he was doing and all about the existing system we had (well/septic/water neutralizer and softener system) in an understandable way. He tested water PH and the hardness/softness of the water right in front of us and explained everything in a very detailed manner! First time using them...they were rated all A's on Angie's List and two neighbors use them and love them. So glad we finally found them...wish we had found this company when we first moved in. Didn't try to sell us on anything and really focused on EDUCATING us. Never knew there was quite so much to our system! Will be back!!! Thank you.
Frank.
09/29/17
 
What can I say? Outstanding!
Vince.
09/28/17
 
I have used them 3 times now, over the last year. Excellent staff, fair prices, and good work. It is obviously family run...and not a big conglomerate. It shows!
Frank.
09/26/17
 
Excellent service. Arrived on time. Would highly recommend to anyone.
Frank.
09/26/17
 
(no comment)
Frank.
09/25/17
 

Frank.
09/20/17
 
Mark and Vince did a really good job moving our hose bib. They were particularly helpful and patient showing me how to drain the pipes when winter approaches. The way they installed the new bib was direct and did not interfere with the renovation under way with our sun room. I would not hesitate to call Reed & Son Plumbers in the future should the need arise, and if the need arises, I would be pleased to have Mark and Vince do the work. Thank you for a job well done! I give Mark and Vince my highest recommendation. That's a 5 star rating!! Mel Miller
Vince., Mark.
09/18/17
 
(no comment)
Vince.
09/17/17
 
Reed and Son (Vince was the tech) provided prompt, efficient service. I will use them again if/when the need arises.
Vince.
09/13/17
 
Pat Reed runs a top notch company! He is prompt, efficient, knowledgeable and very competitive in price. Vince spent the day doing 2 different jobs and couldn't have been more professional. Does a clean job, covers everything, cleans up and has a great personality. Love the fact you receive an email with a picture of the worker so you know who to expect. Would most definitely recommend Reed and Son for all of your plumbing needs!
Vince., Patrick R.
09/13/17
 
Vince was here so promptly, he is very professional, explained everything to me and gave me prices and did a great job. hi would recommend Vince and Company to everyone!
Vince.
09/07/17
 
Owner came to the house he took care of the problem water heater started working he didn't charge us any fee he made sure system was working ok before he left . I am looking forward to them having install new water filtering until at last week of September. He went over and above he checked our water quality told us we have very good water did give us to add water softener system but don't have its up us . Mr. Reed was not pushy sales person he made us feel like he was looking after our interest not sell us some product. Thank you Mr. Reed I would recommend everyone to call Reeds Brothers before having any work done you will be very happy with their work and service.sorry I meant REEDS & SONS M . Khan
Patrick R.
09/01/17
 
I highly recommend Reed & Sons. I have used them twice and wouldn't use anyone else. Reliable, reasonable cost, courteous.
Patrick R.
09/01/17
 
Very professional and honest. They are my go to professionals for all my plumbing needs! For some reason my post only made it 4 stars....they are a 5 star company. Not sure how FB picked the 4
Vince.
08/31/17
 
They have helped us twice over the past few months with both a big and small project. Their teams have been nice, professional, and do great work.
Vince.
08/29/17
 
Vince is very knowledgable and thorough, does an excellent job. Friendly and courteous. I would highly recommend Reed & Son to anyone needing their services.
Vince.
08/23/17
 
Frank was amazing, from the initial phone call, to showing up, to completing the job!
Frank.
08/23/17
 
Always a pleasure to have Reed And Son in my home, even though plumbing issues are rarely fun.
Patrick R.
08/16/17
 

Frank.
08/14/17
 
Vince is professional and explained every step of the process! Would definitely recommend Reed and Sons! On time and great customer service!
Vince.
08/12/17
 
Frank was incredible!! He went above and beyond. Not only did he fixe our water heater issue, but he explained any and all our plumbing questions throughout our home. He also filed the warranty claim, and ensured that we were knowledgeable about our system. Thank you Frank!!!
Frank.
08/10/17
 
Friendly and trustworthy company to do team work with. Thanks for your help.
Patrick R.
08/08/17
 

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