Reed and Son Services, LLC - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Reed and Son Services, LLC has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Guss was knowledgeable and respectful and a great job of correcting the issue while also providing constructive feedback for how to avoid issues in the future. Would highly recommend. Gus. 03/22/19 |
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Gus and Joe arrived promptly and were professional, courteous, and knew how to fix my issue. They thoroughly explained the issue, their approach, and provided upfront pricing estimates. I was very happy with the service and their professional approach Gus. 03/21/19 |
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We had an issue installing our patio when they were digging and found a sewer pipe. Work had to stop until we determined if this could be recovered to move ahead with the patio. We called Reed and Son and someone was here in less than 30 minutes, gave us excellent, practical advice and didn't charge a penny for the consultation. There aren't many companies out there who still do that. We are delighted and will recommend on our neighborhood website. Frank. 03/21/19 |
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I highly recommend Reed and Sons Plumbing. Gus and Joe were on time , courteous and friendly, knowledgeable, and very professional. We were very pleased! Joe., Gus. 03/20/19 |
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Gus is great! He came in and explained everything and made sure we understood pricing. He was very efficient and did a great job! Gus. 03/18/19 |
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Friendly. Very informative. Answered all of my questions. Patrick R. 03/18/19 |
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Excellent service and affordable prices. Tech's Vince and Nick , would highly recommend them. Nick., Vince. 03/12/19 |
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Rating is for Reed & Son. BBB failed to accept my review, which is 5-star. Technician promptly identified problem; part is under warranty, secured the part, and installed it - saving several dollars Gus. 03/08/19 |
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Vince from Reed and Sons provided a prompt estimate, fast installation, and courteous customer service. He also explained clearly about the changes to my plumbing. Hunter., Vince. 03/01/19 |
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Professional, fast, friendly, would highly recomend. Frank. 02/22/19 |
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I needed my grinder pump replaced and I called several places and no one can come out right away, some were able to give me a ball park figure but nothing definite and some charge a fee to come out. When I called Reed & Son in Mt Airy they were able to come out on my next day off which is today. They provide complimentary quote for the job. Their price was less than some of the the quotes I received and they even had the equipment and supplies needed right in their truck and within 1.5 hours later the job was done!! Awesome service! Thank you Gus and your helper! Joe., Gus. 02/21/19 |
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No need to call any one else. Reliable, knowledgeable and tidy. They do it right the first time. Vince. 02/10/19 |
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Prompt and professional service that was truly appreciated Hunter., Patrick R. 02/07/19 |
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Quick service Frank. 02/06/19 |
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Second time I have used Reed and Son Services. Perfect from beginning to end. Show up on time and pricing is fair. Gus was very professional and did an excellent job. Gus. 02/06/19 |
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Very responsive to no water issue and knew just where to start when explained the issue over-the-phone. Pricing was within the norm and had what was needed on the truck. Couldn't say anything negative. Added to my contacts list for sure. Thank you so much. Patrick R. 02/05/19 |
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Gus: prompt, efficient, friendly. Reasonable charges. Gus. 02/04/19 |
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Patrick Reed has been my plumber for a long time. He and his employees are extremely knowledgeable and do excellent work. A Patrick R. 02/01/19 |
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Your company has alway's been fast and prompt in taking care of our plumbing problems. The people you send are great. Most recently Gus came and repaired a gauge on our water pipe and its working just fine. All of your guy's are pleasant and polite and i commend you on your choice of employees. Can't add any more your company is great!! . Bud and Carol Eader Gus. 01/26/19 |
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Very fast response and service. Hunter., Patrick R. 01/20/19 |
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Great company, great employees! Timely, efficient and cordial! Gus even offered to help me carry in my groceries! Highly recommend. Gus. 01/19/19 |
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Crew, manager, and staff have been extremely kind helpful and well informed in so many perhaps if not all aspects of plumbing. Have been very pleased with their work, conduct speed and efficiency and I thank them all. This was not the first time I have needed their services and plan to continue to call them for any future plumbing dilemmas. Vince. 01/18/19 |
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A great staff, performed great work, excellent technicians, highly recommend company, price compatible. Nick., Frank. 01/11/19 |
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Excellent, very fast response. Very careful of mess, cleaned up everywhere. Frank was very pleasant. Frank. 01/10/19 |
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Great service. Honest and reliable; reasonably priced. Will definitely call them the next time I need a plumber. Nick., Frank. 01/09/19 |
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Replacement water heater. Friendly and efficient, and the best quote of the four I reviewed. All round great experience. No hesitation to recommend. Nick., Frank. 01/07/19 |
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(no comment) Vince. 01/07/19 |
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(no comment) Hunter., Patrick R., Mark. 01/04/19 |
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Frank came out and installed a new hot water heater for me in less than two hours(start to finish). He spent some time making additional suggestions for areas of improvement. I really appreciate his knowledge and professionalism. Reed and Sons is my first and only call for any plumbing needs. Frank. 12/19/18 |
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(no comment) Nick., Vince. 12/19/18 |
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Outstanding service as usual. Hunter., Mark. 12/18/18 |
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Great service. Prices very reasonable Gus. 12/15/18 |
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Vince Vince. 12/14/18 |
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Great group of people (lady on phone was so pleasant, Vince, Nick, and owner Patrick)! I will call this company again for my plumbing needs. Nick., Vince. 12/13/18 |
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Vince and Nick were great. They got my confusing dishwasher install done same day. Thank you guys. We will be calling you next time we need any plumbing work done. Nick., Vince. 12/13/18 |
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Gus was friendly and knowledgeable. Unfortunately my plumbing problem is not yet resolved. Gus. 12/11/18 |
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We had an after hours plumbing problem that was easily fixed by Vince. He came in right away and new exactly what the problem was with the plumbing. Within 2 minutes he knew exactly what was wrong. Thank you so much for your help!!! Vince. 12/10/18 |
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Truly great in every regard. Vince. 12/06/18 |
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Great service, nice technician (Gus), and only a few days to schedule an appointment and arrived when promised. Only negative would be price- 5 min to change a bathtub cartridge and it was 200 bucks! Gus. 12/05/18 |
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Gus and Frank were punctual and professional. They gave me honest feedback on my service needs and when they determined we should get services from a competitor, due to the nature of the issue,Frank was super helpful. He called, got me a number and gave the other company a heads up that I would be calling and the nature of my call. Reed and Sons were fantastic and i would not hesitate to use them again and refer them with complete confidence! Gus., Frank. 12/04/18 |
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We had a challenging drain cleaning problem and they did not give up until the drain was as clean as possible. They were careful to protect our basement by covering the area of the drain and the floor, and they made sure that we were satisfied, answering all questions and giving options for permanent repair when that becomes necessary. They showed up on time, were courteous and professional, and showed obvious concern about doing the job right. Nick., Steve., Vince. 12/03/18 |
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(no comment) Nick., Vince. 12/03/18 |
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My experience with Mark, Patrick and Hunter was exceptional. Contracting can be challenging for the average home owner and often results in a feeling of being either fleeced or short-changed in one way or another. Not so with this crew. It's not that they are so "professional", although their work certainly was, but they just came across as people who cared about doing a good job and about my satisfaction. In hindsight, I believe they approached the project with a plan to minimize the cost of the work and disruption to the property (I had an outside water leak that started in the middle of my driveway...). As the work progressed, they kept me informed about their progress and the developing plan of attack. They also went the extra mile and brought in another contractor who was particularly skilled in one part of the work, which then went flawlessly. And did I mention that it was in the 30s with 50mph wind gusts? It's rare to be around a group of workers who are both confident and personable, almost like they were neighbors getting together to help me out with a problem. As a local, family-owned business, I guess that's sort of what they are. I would highly recommend them. Hunter., Patrick R., Mark. 11/29/18 |
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Very knowledgeable. Reliable. Extremely helpful and takes the time to explain. Way better than any others we’ve tried to use. Highly recommended!! Vince. 11/27/18 |
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Gus and Nick came today and were professional, kind, and very helpful. They explained what they were doing and why, and explained the problem. They were prompt--in fact early--
and did a great job. I called them this morning and they were here this afternoon. I would call them again. They also tried to give us the best deal they could since one thing led to another and all of a sudden the bill was nearly $1000. I appreciated that they were able to do that without a million calls to the boss. Gus. 11/26/18 |
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Gus and Nick came today and were professional, kind, and very helpful. They explained what they were doing and why, and explained the problem. They were prompt--in fact early--
and did a great job. I called them this morning and they were here this afternoon. I would call them again. They also tried to give us the best deal they could since one thing led to another and all of a sudden the bill was nearly $1000. I appreciated that they were able to do that without a million calls to the boss. Gus. 11/26/18 |
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I had an emergency, needed a gas range connected safely and Reed and Son responded immediately on a holiday week. Outstanding response and work by the onsite technician. Called mid-afternoon and no one else could respond until tomorrow. Price was reasonable. Gus. 11/20/18 |
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Very quick and well done. Good to have plumbing service you can depend on. Gus. 11/19/18 |
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(no comment) Nick., Frank. 11/17/18 |
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Very, very happy. Work was done when promised. Worksite left in a clean condition. Professional, competent and friendly technicians. Highly recommend Reed and Son Services. Hunter., Patrick R., Mark. 11/16/18 |
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