Pacific Aire - Our Reviews
Overall Rating
(983 Reviews)
(481 Reviews)
(91 Reviews)
(43 Reviews)
(126 Reviews)
(71 Reviews)
(1 Reviews)
(115 Reviews)
(1 Reviews)
(54 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Pacific Aire has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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The crew was on time, performed the work efficiently, Rudy answered all my questions, and they cleaned up very well. Everything is working well. Rudy G. 12/21/12 |
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Rudy and his co-worker from Pacific Aire arrived at my house on time. He was very friendly, knowledgeable and efficient. They did the job and went above and beyond my expectations. If you ever need a reliable company I would highly recommend Pacific Aire and Rudy to do the job. Rudy G. 12/13/12 |
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Thank you to your awesome rep, Grant S. He showed up at requested time and was neat and clean in all of his repair on my heating system. It was a 2 day job as he needed to get the needed part and, again, was prompt. He was very helpful in explaining the repair to me. He also listened to me as I probably rambled on about things. Thanks for having such a great rep for your well known company. Please pass this on to Grant S. as all people need to know that their time and work was totally appreciated. Grant S. 12/10/12 |
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I have used Pacific Aire previously and will continue with your excellent company and service. 12/10/12 |
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We were very happy with the service we got. Your rep was courteous, and professional. Brandon C. 12/08/12 |
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Sorry you did not get my first review. Rudy is worth writing a second review. Rudy and Anthony installed my duct work last week, they were great. Very professional, completed the work quickly, cleaned up all the mess and answered all my questions. Could not ask for a better team, very good reps for your company. Thank you Rudy G. 12/04/12 |
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Very good service, from Shawn who did my heater service to Rudy who installed my new ducts, all were great, very helpful, quick with the service and cleaned up after themselves. A pleasure to work with. Thank you 12/03/12 |
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You folks were super. 12/02/12 |
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Great job Mike! Mike M. 11/26/12 |
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George was excellent. He explained to me in detail how the system worked. George explained what he did to get my furnace running again. George offered tips on how to keep my system serviceable. 11/23/12 |
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Yesterday George came and serviced our heater. He was clean and neat. He took the time to answer my questions. He was courteous and personable. He is a very good representative your company.
Thanks, John W. Smith George F. 11/21/12 |
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George came to service my furnace. He explained in detail what he was going to do. George fixed the problem in a timely manner. George curtious and professional. George F. 11/19/12 |
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Sorry you didn't get it, Rudy, Anthony and, I think his name was Craig or Greg, were outstanding. Rudy and Anthony were very professional, neat, courteous and efficient. It was my pleasure to do business with them. I was very impressed. Happy Thanksgiving.
Judy Rudy G. 11/19/12 |
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Ozzie Garcia was fast, thorough and very efficient.
You can send him here anytime.
Biagio Spinelli Cynthia R. 11/14/12 |
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Your technician, Grant, was very professional, courteous and informative. We would recommend him very highly. Grant S. 11/06/12 |
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Greg and the Pacific Aire team were great! Quality customer service and workmanship. We are extremely satisfied with our choice of this company.
Thank you Greg J. 11/04/12 |
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We heard the radio advertisement for the tune up special. George showed up on time and was very professional and top notch. As a sales manager myself, I am very detail oriented and aware of customer service, & lack of it out in the business arena. I highly recommend Pacific Aire for their professionalism, courtesy and best customer service! Will be a lifelong customer! Thank you very much. George F. 10/20/12 |
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George was our technician. He was professional and very helpful with tips to keep our A/C running well. I hope next time I call Pacific Aire George will be available. George F. 10/17/12 |
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George did a great job & was very professional. George F. 10/11/12 |
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George F. was the technician who came to my home today to do maintenance on my forced air furnace. He was very thorough in explaining what he was about to do before each part of the checkup and showed me the view of my furnace coils with hi...
s camera device. He spotted a disconnect in the exhaust pipe that needed to be corrected and seemed well informed about the system. He was pleasant and courteous at all times and I would say he is a very good employee. George F. 10/10/12 |
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Yea Pacific Aire for having a great employee like George. He was awesome, timely, knowledgeable and through. He informed me of things I was not aware of like checking coils and the gas shut-off valve. I would not hesitate one second to recommend George and Pacific Aire. This young man is well trained, informed and professional. Thank you. George F. 10/02/12 |
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Grant was awesome, on time, and wouldn’t leave until all my questions were answered. He was very knowledgeable about my technical issues and went over an beyond a typical service call. Thank you again. Grant S. 10/01/12 |
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Thanks Pacific Aire for a great job on my AC package installation. I was looking for a quality company and you and your crew provided that. Rudy and Mauricio were prompt, professional, efficient and answered all my questions. Also a shout out to Michael McFarlane for setting it all up. Rudy G. 09/26/12 |
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Appointment on time. Both Ralph & Doug presented themselves well and were very pleasant and professional. I am very satisfied with the service. Ralph O. 09/25/12 |
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We've had PacAire for over 5 years now and everything has been great! George provided our annual service inspection today and he was very thorough and courteous. Thanks for the great service! George F. 09/18/12 |
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Pacific Aire installers did a great job! Prompt, courteous, efficient. Greg does an excellent job and represents your company very well. Even though we had a lower bid from one of your competitors, we chose Pacific Aire because he spent more time, gave us more information and seemed more knowledgeable about the product he was recommending. Greg J. 09/14/12 |
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Mike M. Was very thorough, he took the time to educate and show me a few things about our unit. For $77 honestly wasn't expecting a 3hour AC service tune-up! I've always dreaded having to make a call to check up on ur unit...for reason of being over charged and hidden cost. Pacific Aire is legit and most important they take their time and are very professional. I'd consider myself mechanically inclined and after this service they just won a customer for life. Thumbs up, Mike! Pacific Aire you have some good people working for u. Mike M. 09/13/12 |
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I would recommend Pacific Aire to anyone needing service on AC/Heat. Technician arrived and placed his booties on his shoes to avoid tracking dirt and materials inside the house. He explained all aspects of his preventative maintenance service. He was thorough and even took the time to answer all questions asked inquisitive by 3 yr. old!! Thank you very much to George George F. 09/10/12 |
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My PacificAire air conditioning service provider, Rudy, and his assistant Mauricio, were prompt and professional, and handled the intricate repair of my system knowledgeably and efficiently, correcting the problem and leaving the equipment and pipes and site in a clean and better condition. I appreciate the technical expertise and good service. Please make sure credits are given. Rudy G. 09/08/12 |
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Pacific Aire has always provided excellent and prompt service. We've had George as our technician a number of times and he is extremely courteous, efficient, and knowledgable. I would highly recommend both George and Pacific Aire! George F. 09/06/12 |
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Thanks, to our comfort specialist, Greg, our house has an improved envirnoment. Pacific Aire recently completed the replacement installation of the our second heating/Ac unit. Both units the company installed have improved the our comfort level. The homebuilder had installed very minimual specification units for heat and air circulation resulting in a low levels of comfort. The house is now finally warm in the winter and cool in the summer. Thanks, for improving our home. Greg J. 09/04/12 |
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Thanks, to our comfort specialist, Greg, our house has an improved envirnoment. Pacific Aire recently completed the replacement installation of the our second heating/Ac unit. Both units the company installed have improved the our comfort level. The homebuilder had installed very minimual specification units for heat and air circulation resulting in a low levels of comfort. The house is now finally warm in the winter and cool in the summer. Thanks, for improving our home. Greg J. 09/04/12 |
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I was extremely satisfied with George F. the technician.He explained to me everything he was doing and why he needed to do it.He also advised me I did not need it right away but I would need it on the next Inspection.Thank you for the great service...Jim Brooks George F. 09/01/12 |
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Brandon C. did a great job...Thanks, Lance Layton Brandon C. 08/27/12 |
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Thank you Michael I called Pacific Aire in the morning and they were out that afternoon early. When all other said days. I live in Fillmore and its been 90''s so with any air conditioning it was miserable. He diagnosed my problem as the motor, now I have a cool house again. Thank you Michael and Pacific Aire Staff. Mike M. 08/23/12 |
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Ralph was a great technician. He was very friendly and knew exactly what to do. I was impressed by how reasonable it was as well. I would definitely call Pacific Aire again, and make sure to ask for Ralph! Ralph O. 08/16/12 |
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I appreciated George's support during a 'follow-up' service call on June 15. George took the time to inspect the newly installed HVAC system's performance and listened to our concerns regarding apparent weak cooling performance and excessive buzzing noise from the compressor unit. George discovered poor heat exchange performance and low coolant in the system. When more fully charged, the noise level of the compressor was reduced and the system's cooling performance was improved. I appreciated George's patience and willingness to explain the system's performance, the work he conducted and his care of assuring our concerns were resolved. George did very well in representing the customer satisfaction pledge of your company. Thank you, Tom and Jenny
Tom Di Ciolli George F. 08/12/12 |
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Wow! I just had the best service from George. We were wilting in the heat. He arrived before scheduled time, was extremely courteous and professional, and fixed our problem very quickly. He explained everything in an easy to understand way and had us cooled down before he left. What a personable guy. The girl that originally answered our request for service was exceptionally understanding and accommodating as well. I appreciate your kindness. Thank you!
Gretchen George F. 08/11/12 |
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George was very professional, polite , got the service done gave me a breifing on the condition of my heater and was on his way.
ken ball George F. 08/08/12 |
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George did a great job. He was polite, neat, clean, informative and helpful. We have always been pleased with the work Pacific Aire does for us.
Steve Severance George F. 08/03/12 |
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George was super friendly and exceeded my expectations! He was very courteous and explained the details of the service provided and also gave me lots of tips to keep our system running smoothly. Thank you!!
Dianne D. George F. 08/02/12 |
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Rudy is a great installer. He explained everything that was going to be done. He handled any snags with professionalism. It was like having a buddy install the AC. Rudy G. 07/31/12 |
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Diane W. is a wonderful rep. for Pacific Aire. She is very personable and knows her stuff. It was a pleasure meeting her . Diane W. 07/31/12 |
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Brandon C. is a very nice and polite man. He is an outstanding representative for Pacific Aire.
rod scuria Brandon C. 07/31/12 |
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Thanks for the great sevice Shawn, I wouldn't use any other company! Shawn D. 07/31/12 |
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George was awesome!! He provided great service and was very helpful in answering any questions I had. He explained everything he was doing and explained ways to improve the performance of our AC. We are happy with the service we received. Thanks George F. 07/28/12 |
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Pacific Aire provided wonderful service for me. My system broke down while I was out of state. Due to participating in their platinum plan, I was able to arrange repairs when I was 1800 miles from home. The service man were prompt, the office facilitating arrangements efficiently and without wrinkle. I only met Michael,Rudy and Mauricio, but they answered every question and concern of mine. When there was a minor glitch ( asbestos) they arranged for its removal quickly and rescheduled the rest of the work needed in just one more day. Thanks Michael,Rudy and Mauricio.
Leslie Schilo Rudy G. 07/27/12 |
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I am writing to say how wonderful it was to meet George. He was professional yet friendly, and treated myself and my home respectfully. He worked efficiently, without cutting corners, and provided some useful information on how I could contribute to the upkeep of our cooling system. Most of all, George was so careful and neat in our home. It was a pleasure to meet George. Thank you Pacific Aire.
nancy pement George F. 07/24/12 |
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Dain was very good, very professional, explained everything. You could not have a better technician come to your home! Pacific Aire has GREAT customer service but you pay BIG BUCKS for it! It is WAY WAY WAY WAY overpriced! You can find similar service for half the price. They got me this time (fixing something I asked about 3 years ago when they installed my system) and told me it will be $1500 next time they have to come out. I won't be calling them again.... Dain B. 07/15/12 |
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