N.E.T.R. Inc. - Our Reviews
Overall Rating
(949 Reviews)
(370 Reviews)
(65 Reviews)
(118 Reviews)
(170 Reviews)
(1 Reviews)
(28 Reviews)
(102 Reviews)
(85 Reviews)
(10 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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All yur worker's were amzing especially Jimmy N.E.T.R. Team., James S. 01/01/19 |
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Everyone at N.E.T.R,were extremely courteous and helpful,Jerry, Ivan, Christian and Matt D were, and great installation time Ivan b., Matt D., Christian F., Jeremiah O. 12/31/18 |
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Your workers were exceptional and courteous young men. They came fully prepared to work in my home on a day of foul weather(pouring rain). They all put on Booties when entering and leaving my home so as not to track in any mud or leave wet footprints. Aka had tarps. Couldn't be happier with the workers or finished result Matthew C., Jeff D., Jeremiah O. 12/28/18 |
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Very happy with the installation process of heat pumps... The crew was very polite and friendly, they communicated clearly, and they worked around our crazy/busy/cluttered house, leaving it cleaner than they found it. I hope that the pumps will work out well as our heating/cooling system for our 1000 square foot home. Cesar L., Christian F., Ivan b., Jawon S. 12/14/18 |
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My first NETR contact was Paul V who came to my house to assess the AC requirements. I decided on split units that would provide AC and heat and 3 units to be installed. Next Adam came out to determine the technical/installation requirements. It was determined that 2 work crews would be sent so that all installation would be completed in 1 day. On that day the technicians were due to arrive at 8 AM. Imagine my surprise when I went out to move my car at 7:30 and they were already here! Brian B, Ryan, Christian F and Ivan B introduced themselves by name (which is not often my experience with contractor staff I've not previously met). Brian explained how the work would progress, with the first step being to walk through the project with me. That accomplished they set to work. I was a bit concerned about foot traffic over rugs in the living room, but no worry. The technicians wore booties over their shoes and put down drop cloths so no one was walking directly on the rugs. I had explained that we have dogs and an indoor cat, and they were very careful to make sure the cat didn't escape. (The dogs were crated so no problem there.) They worked quietly with an electrician arriving around noon. By 2:30 all 3 units were installed inside and out. Christian instructed me on how to use the remote controls and also how to maintain the outside equipment in the winter. Definitely a great experience and happily warmer in the house now! And looking forward to being cooler in the summer. Christian F., Ivan b., Brian B., Ryan S. 12/12/18 |
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Ivan was fantastic! Polite, clean, and a good craftsman Ivan b. 12/10/18 |
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It was a great experience beginning (quote) to end! N.E.T.R. Team. 12/10/18 |
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I thought I would need to have the condenser moved and they were very accomadating. But it turned out I didn't. Great team at N.E.T.R., from sales, installers, electrician to customer service. Thank you Christian F., Eleni M., Jeremiah O., James S. 12/08/18 |
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Jeff, Cesar and Ivan were allgreat during the install. Chip and Adam did a solid job pre-install. Alana & Eleni were a pleasure to talk/email with. You guys have a solid business. We're very happy we chose N.E.T.R. Ivan b., Alana C., Jeff D., Adam H., Cesar L., Chip M., Eleni M. 12/02/18 |
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Very professional and nice to work with. Your team is excellent N.E.T.R. Team. 12/01/18 |
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Paul V was a pleasure to deal with & Matt D (& his partner) did a nice job on the installation under very difficult weather conditions. This is the 2nd Mini Split we've had installed by N.E.T.R. & we have no hesitation in recommending them to other possible customers. Matt D. 11/28/18 |
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Installers were courteous and efficient. It was easy having them in our house N.E.T.R. Team., Brian B., Jawon S. 11/27/18 |
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This company was so professional in every aspect of the installation. First, my meeting with Paul was not in the least stressful because there was no push to purchase and the estimate was given immediately. Then when all 3 installers arrived on a horrible, rainy day they were prepared to enter my home with tarps and booties!! No mud dragged in. It took a total of 6 hours, start to finish with minimum disturbance!. Jerry, Matt C., and Jeff were all gentlemen who were diligent workers. My husband and I were both very impressed and totally pleased. I highly recommend this company to anyone!! Matthew C., Jeff D., Jeremiah O., Paul V. 11/26/18 |
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Although we started later than the expected time because of miss communication between company & service men, Brian the electrician & Juwan the installer could not have been nicer or more efficient. They were very pleasant to deal with & the clean up was superb. Would not hesitate recommending this company to anyone . Paul V.was very knowledgeable & answered all our questions . Thanks to all of them. Jawon S. 11/26/18 |
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Ivan did a fantastic job. Kept us informed of the progress, friendly, polite, asked questions, cleaned up, very considerate. Recommend him to anyone. Ivan b. 11/20/18 |
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Excellent Job-Pleasure to work with N.E.T.R. Team. 11/18/18 |
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Ivan installed my mini split under the worse conditions of rain and wind all day. He was methodical, courteous and cleaned up after all was done. He was thorough when he explained the functionality of the unit. I couldn't have been happier with the whole process. All the best to Ivan Ivan b. 11/15/18 |
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From Sales to installation, everything was 100% N.E.T.R. Team. 11/11/18 |
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From the first consultation to the last day of installation, every one that came to our home was professional, friendly and knowledgeable. It was a great experience from start to finish. They work with your schedule (my remodel took longer then expected and N.E.T.R were very understanding with regards to holding the installation up due to lack of walls). The install was done quickly (2 days) & very well. Looks very neat and secure. Will always recommend N.E.T.R to anyone I know, who are looking to improve their homes with a system like this. Matt D., Ivan b., Chip M. 11/09/18 |
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NETR was awesome. Chip did a great job explaining the products and process to me initially and Ryan S. killed it on the installation. He was on time, professional, and super efficient getting everything in and installed. He walked me through how to use the system and couldn’t have been easier to work with. Ryan S. 11/07/18 |
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I want to thank, beginning with Paul, and then the installation team of Ivan and Jawon for installing my new ductless heat/air conditioning system. They were courteous, prompt, responsive and professional. Oh yes, and patient with showing me how the system works after everything was cleaned up and ready to go. Ivan b., Jawon S. 11/05/18 |
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Ryan Spaulding was my HVAC installer this past week at my house here in Hingham, Mass.
Ryan is an obsessive compulsive (in a good way) individual who is thoughtful and was able to think out side of the box in a positive constructive manner. During the installation there was a few issues that presented themselves and he took the time to positively think through the problems and come up with reasonable and innovative solutions. NETR,LLC is fortunate to have such a gem in their stable.
Sincerely, TOM LINCOLN Ryan S. 11/02/18 |
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Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Thank you Chip, Adam, Alana, Matt, Steve, and Caesar. Cesar L., Matthew C., Alana C., Steve D., Adam H., Chip M. 10/26/18 |
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Everyone was great! N.E.T.R. Team. 10/24/18 |
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I'm very satisfied with the installtion of my Mitsubishi ac units. From my first phone call, answered by a person, not a recording, I got the impression that N.E.T.R. was knowledgeable, organized, and enthusiastic. This was confirmed at every step of the installtion process. On the install date they were on time, ready to go and finished early. I would definitley recommend N.E.T.R. to anyone needing a split system ac N.E.T.R. Team., Eleni M. 10/23/18 |
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Every good thing you read about NETR is true.
Great job - quick - neat - on time.
Good advice on what to do and how to do it.
Everyone involved was very competent, professional, and pleasant.
We did develop a small problem a few months after installation, but NETR fixed it quickly and at no charge. How many companies can you count on to do that--to really stand behind their work? N.E.T.R. Team. 10/21/18 |
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Great and professional company top to bottom. Highly respected for the work they did for our installation. N.E.T.R. Team. 10/20/18 |
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James Smithell and Jeremiah were both outstanding. They explained the process and followed through in a very professional manner. We are very happy with N.E.T.R. Outstanding Jeremiah O., James S. 10/19/18 |
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Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was satisfied. Thank you to these three very kind and professional individuals. Jeremiah O. 10/19/18 |
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Very courteous, professional and thorough. Matthew C., Steve D. 10/16/18 |
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From your sales person Paul-who explained clearly what exactly the job to be performed and the two amazing and very professional qualified installers of our 2 mini splits ac, we are very satisfied with the job. Well done. Matt D., Jeremiah O., Paul V. 10/14/18 |
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Jerry and the installation team were great on site! Chip was wonderful to work with prior to installation and in helping get the reabte started after. Thank you! N.E.T.R. Team., Chip M., Jeremiah O. 10/12/18 |
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We recently had N.E.T.R come and install our new air conditioners in our home. Ivan and Jawon were polite and very professional. We were very happy with their hard work and making sure the job was done right despite some minor hiccups with the install that was out of their control. They did everything in their power to make sure we got everything working the way it was supposed to and in a timely manner. Thank you for all your hard work! Ivan b., Jawon S. 10/12/18 |
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I highly recommend the team at N.E.T.R. for its top notch customer service! N.E.T.R. installed ductless A/C in my 1890s condo today. From the beginning of the process (calling to schedule an appointment for a free quote) to the end (completion of installation), N.E.T.R. was responsive, professional and thorough. Chip answered all of my questions promptly and listened to my concerns regarding where to place the indoor and outdoor units. The installation team, led by Brian B., was incredibly prompt, courteous and efficient. Brian B. 10/12/18 |
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Matt D and Jerry did a great job - fast and efficient . Chip was great from estimate through final walk-through. Matt D., Jeremiah O. 09/30/18 |
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Very pleased with the company. Thank you N.E.T.R. Team. 09/28/18 |
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Jerry and his team arrived on 9/4/18 ready to go. Jerry knew all the details and I hardly needed to be there which was great. I appreciated the time they took to set up their work area protection. The place was spotless wheni got home. The whole install was really quick and painless. Jerry and his crew has a great attitude and a "get-to work" work ethic. Kudos to Jerry and his crew Jeff D., Matt D., Jeremiah O., Jawon S. 09/27/18 |
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Great Job Ivan b. 09/16/18 |
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Great Job Christian F. 09/16/18 |
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Thank you, Jerry. My experience was most positive. You are extremelyknowledgeable and your professioanlism is outstanding. Jeremiah O. 09/13/18 |
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Very pleased with my a/c installation -- Ivan B arrived right on time, along with Brian (electrician). Both did a terrific job, worked hard, finished early. Very pleased with how the a/c turned out. Thank you N.E.T.R ! Ivan b. 09/09/18 |
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Ivan, Cesar and Matt are the best I have work with in years, they are dedicated, professional and effective in the installation of the Mitsubishi mini split units they installed in my home. As a independent third party inspector on multi billion projects here in New England I highly recommend these gentlemen and their company N.E.T.R . They are reliable, on time, on budget and a pleasure to work with. It was a pleasure having them at my home and will hire them again. Cesar L., Matt D., Ivan b. 09/07/18 |
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The excitement of a new home was diminished a bit with the bouts of humidity this summer. A couple of quotes and N.E.T.R. came to the rescue starting with company representative, Jimmy S., who quickly sold me on the ductless cooling and heating units. I made the decision to use N.E.T.R. for the service and Jimmy S. and Adam H. arrived to review the plans with me for the installation of three units that would work best for my space. Three weeks later, Brian B. and Christian arrived to install the units.
My brother had used this company five years earlier and recommended them to me. I was impressed with their knowledge, professionalism, and their commitment to making sure I was happy with the system, as well as the timely fashion in which the job was completed. I realized that my house was not equipped for central air so the ductless units were my only option. The finished product is neat, both inside and out, and efficient.
I'm finally cool ....... and very happy.
Stephen L. Brian B. 09/07/18 |
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Excellent Job. Thank you Jawon. Jawon S. 09/06/18 |
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Thank you for a job well Done! N.E.T.R. Team. 09/02/18 |
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One day installation. Thank you for your team!! N.E.T.R. Team. 09/01/18 |
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The experience was great from start to finish. Mike & Hos team were extremely helpful & professional throughout the entire process. Thank you! N.E.T.R. Team. 08/31/18 |
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Excellent experience end to end. Paul did a great job hearing what we wanted and finding the right solution, explaining options, and following up. Jawon and Christian (and the electricians Steve and Alan) did a first rate job and were all a pleasure to work with. It’s only day one with the new system but, so, far, I can not find anything to improve upon. These guys are first rate! Jawon S. 08/31/18 |
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It was a smooth process all around. Chip gave us different options and explained what each would entail. When I had a few questions, he responded quickly. Jerry did a great, efficient job, and also explained how the AC works. Everything's fine with the unit--it's nice to have a cool house! I'd recommend this company to others. Chip M., Jeremiah O. 08/31/18 |
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Your guys did a great job. This is the second time I had your company do an installtion. Again, Great job! N.E.T.R. Team. 08/28/18 |
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