N.E.T.R. Inc. - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
This is the 3rd time I have used NETR. Everyone is professional and very courteous. Paul V is also very helpful with all of the rebate paperwork. N.E.T.R. Team., Paul V. 08/28/18 |
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This is the 3rd time I have used NETR. Everyone is professional and very courteous. Paul V is also very helpful with all of the rebate paperwork N.E.T.R. Team., Paul V. 08/28/18 |
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Your guys sis a great job. This is the second time I had your company do an installation. Again, Great job N.E.T.R. Team. 08/28/18 |
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(no comment) James S. 08/23/18 |
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Great experience dealing with NETR from start to finish Brian B. 08/21/18 |
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Jerry installed a system in my house in just 5 hours. He was wonderful and I rank him a 10. I love my system Jeremiah O. 08/17/18 |
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Jerry and Jowan installed my mini split AC unit and they were professional, clean and knowledgeable. Jeremiah O. 08/17/18 |
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This was our third time using NETR, and they have been perfect every time. Jimmy Smithell was our representative and he did a great job setting up our installation and doing all the paper work so we could take advantage of the rebate being offered by the Mass Save program. The installation went perfectly with Caesar in charge. We are very happy with their work and so thankful to have an efficient AC unit this hot summer. Cesar L., James S. 08/15/18 |
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Installation of my split went smoothly. I feel that the degree of interaction, explanation and overall engagement was pretty good. Christian F., Ivan b. 08/10/18 |
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Jawon was prompt, professional and did a great job with my install. After the install, he walked me through the system and gave me some tips for use. I would definitely use NETR (and hopefully get Jawon) again in the future. Jawon S. 08/10/18 |
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They were quick and courteous during the installation. Christian F. 08/09/18 |
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Jeremiah (Jerry) was conscientious and detailed about every part of the installation. He kept me informed about what he was doing and where he stood at every point. And when I asked him questions, he was more than happy to respond with detailed answers. In fact, if I go ahead with a maintenance agreement, I will be asking for Jerry to be the technician to come out and maintain the unit. That about says it all regarding Jerry.
Well done N.E.T.R.!! Jeremiah O. 08/09/18 |
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From the initial call at scheduling down to the installation my experience was easy, fast and painless. Very knowledgable, efficient and clean staff left us nice and "cool" fast! Brian B. 08/04/18 |
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Had problem-due to Mitsubishi problem and N.E.T.R. came thru in fixing issue expediously. Now friends of mine getting one. Theis is the second unit I had installed. N.E.T.R. Team. 08/03/18 |
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Great service from all Ivan b. 08/03/18 |
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Michael, We love our 4 head system! I can't say enough on how pleased we were with the installation of our ac. Ryan was fantastic and informed us all the way to finish. Great Job!! Ryan S. 08/02/18 |
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Second unit with you and both times have been excellentcustomer service and always recommend you to family and friends! N.E.T.R. Team. 08/01/18 |
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Love our new split unit Michael H. 08/01/18 |
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I do appreciate your costumer service and I want to thank you Maria Pintone Kris U. 08/01/18 |
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Brian and Matt were extremely professional and efficient. Very positive attitude, friendly and patient handling our questions. Flexible with installation, cleaned up daily and did a super job with the install. Best contractor experience we have had in a long time. Matt D., Brian B. 07/31/18 |
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Chip answered his phone and reviewed proposal on a Saturday.u guys were up against 4 other companies. Thats why I chose N.E.T.R. Ryan and Dave were professional and highly skilled. Ryan S. 07/28/18 |
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Installer did a great job and took the time to fully answer all my questions. Brian B. 07/27/18 |
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I had a completely positive experience in every aspect of dealing with NETR, from the salesman Chip to the technicians Brian B and Matt D. Everything was done on time, in a professional manner and their work was perfect. I would highly recommend this company! Brian B. 07/26/18 |
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Very efficient and neat. Very enjoyable to talk to. Ivan b. 07/25/18 |
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Great job, installers highly qualified, made extra effort Jeremiah O. 07/22/18 |
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The process from the quote to the installation was excellent. The quietness of the system is great. During the last heat wave we were very comfortable. Filling out the rebate forms was much appreciated. Thank you for an overall wonderful experience. N.E.T.R. Team. 07/22/18 |
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(No Comment) Ivan b., N.E.T.R. Team. 07/22/18 |
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(no comment) Jeff D. 07/16/18 |
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N.E.T.R. is everything you would want in an HVAC contractor. The crew was on time, courteous, and extremely knowledgeable. The owner was engaged from the beginning and extremely helpful throughout the whole process of installing a new mini split system and servicing an existing one. I couldn't be happier with the results and would highly recommend them. As a genereal contractor/builder myself, I work with a lot of contractors, and I can say that these guys were hands down one of the best companies I have dealt with. Brian B., Ryan S., N.E.T.R. Team. 07/12/18 |
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Jeff & Jawon did a great job following through on the plans developed by Chip during the proposal process. They were competent, knowledgeable, efficient and prompt. We are very happy with the installation. Jawon S., Jeff D. 07/11/18 |
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Caring and considerate installation team. Very Professional. Brian B. 07/10/18 |
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Jim S was very helpful in helping us determine the best place to install our Mitsubishi Unit. Brian B. was on time and well schooled on the Mitsubishi Unit we purchased. He was respectful of my time and my home. Brian B., James S. 07/06/18 |
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My installer Brian B. was on time, respectful, tidy, well-informed and precise. He took time to explain my A/C-heating unit. Brian B. 07/06/18 |
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Great interaction with Brian. Answered all questions and was pleasant and informative. Brian B. 07/05/18 |
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Had NETR Inc. install a ductless air conditioner in my living room. What a wonderful team! I was especially impressed with Ryan S. He was on time, worked straight through without any break and cleaned up so well you'd never know he was there. He was patient with all my questions and answered all to my understanding. I would highly recommend NETR Inc. if you're contemplating a ductless air conditioning system. Ryan S. 07/04/18 |
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Ryan & Jawon were great!They did goo work and offered suggestions forthe best placement of units. They worked efficiently and left the place clean when finished. Ryan S., Jawon S. 07/02/18 |
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I'd like to give five stars to everyone at NETR. I called with an emergency air condition repair and NETR was able to schedule a technician to come out and fix my ac the same day. Bruce W. was my technician and wasted no time diagnosing the problem and providing a solution. He was able to get the parts within the same day and did the repair on the spot. I am so impressed with his workmanship and ability to get the job done. Thank you so much NETR and Bruce for helping us stay cool during this extreme heatwave. I would highly recommend NETR and Bruce (especially because he is a hard worker and has a wonderful personality). We will be return customers for sure. Thanks again!!! Bruce W. 07/02/18 |
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So far so good. The system has been in place for 8 days. Ivan b., Jeff D. 07/01/18 |
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Ray F********** was efficient and personable. Ray F. 06/29/18 |
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On time, pleasant, neat, and good workmanship. Top rate Brian A., Kathy H. 06/28/18 |
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The guys were pleasant and courteous. They did all the work as was previously promised. They finished ahead of time and cleaned up after themselves. I'd recommend them to anyone. Ivan b., Jeff D. 06/28/18 |
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The guys were pleasant and courteous. They did all the work as was previously promised. They finished ahead of time and cleaned up after themselves. I'd recommend them to anyone. Jawon S., Jeremiah O. 06/28/18 |
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Little Pricey but worth every penny. The installers were very professional. Jeff D., Ivan b. 06/27/18 |
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We had Ryan do our installation of a multi-unit A/C system. NETR, Inc. was a GREAT choice. I had done some extensive research on many different companies that install split systems and went with NETR. I can't say enough about the professional knowledge that Ryan has about this process. He explained every step in the process about the installation and at the end explained in detail how to operate the system. He is a tremendous asset to NETR.
Steve and Linda Gould
Melrose, MA Ryan S. 06/27/18 |
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I had a ductless AC / Heater unit installed by Ryan at N.E.T.R. and I am completely satisfied with the outcome. Great product, Great Service! I would highly recommend N.E.T.R. Ryan S. 06/27/18 |
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Very good and thorough technician. Diagnosed and took care of chattering problem we had with our mini split. He was courteous and made sure house & outside area were clean after working on units and compressor. Ray F. 06/26/18 |
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Jeff D and Matt D did a great job installing our mini-splits. They were efficient and left the site tidy and ready to go. Jeff D. 06/22/18 |
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Prompt, courteous Bruce W. 06/22/18 |
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Excellent Service. Thank you! N.E.T.R. Team. 06/20/18 |
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I already posted my N.E.T.R. review on Yelp on 6/15/18, the day after my A/C installation. Ivan B. did a great job, very professional installation, careful attention to detail, good communication. He is a valuable asset to his company. Ivan b. 06/19/18 |
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