Meyer and Depew - Our Reviews
Overall Rating
(1339 Reviews)
(462 Reviews)
(246 Reviews)
(134 Reviews)
(196 Reviews)
(82 Reviews)
(49 Reviews)
(108 Reviews)
(5 Reviews)
(50 Reviews)
(4 Reviews)
(3 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Meyer and Depew has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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John W. was great and very helpful during installation and making sure the project stayed on track and kept the client informed during the process A Mike L., John W., Frank B. 10/20/16 |
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John W. was great and very helpful during installation and making sure the project stayed on track and kept the client informed during the process A John W. 10/20/16 |
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John W and Anderson C were great. They were very pleasant, knowledgeable, clean and were willing to answer any questions we had. These guys had great personalities. They installed new heat and AC. We are extremely pleased with them and our new unit looks great! Highly recommend! John W. 10/18/16 |
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Being a longtime customer of Meyer & Depew, Juraj (George) was sent once again for the seasonal checkup of our steam heating system. He is very careful to check every detail and is an especially good listener of my questions, where I know he went above and beyond to check out the furnace.
I think a Tech who shows that customer interest is exceptional and delivers the Meyer & Depew promise of satisfaction. Thank You. Juraj K. 10/16/16 |
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The tech was timely, efficient and clean Michael F. 10/13/16 |
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My Heater/AC unit is working great thanks to Patrick's hard work. I recommend Meyer & Depew to everyone. Patrick G. 10/12/16 |
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Meyer & Depew technician Patrick did my HVAC Fall service today. He arrived right on time and did an excellent and thorough job doing all three of my systems. H kept me informed of exactly what he was doing. Everything was excellent. I expect this kind of excellent service from M & D-- an excellent customer focused company. Patrick G. 10/11/16 |
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I have used Meyer and Depew for many years and always ask for Lou P. He is the best technician and he does a great job taking care of my air conditioning and heating unit. He is thorough, efficient, careful and keeps it running in excellent condition. I give him five stars -- excellent service. He is dependable and I only have the best to say about him. Elaine Handleman Lou P. 10/06/16 |
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Joe O. for Meyer and Depew is a good technician and nice guy!
He took good care of us. He even likes my dogs! Joe O. 10/06/16 |
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LOu P. Fixed the problem in no time. He was great. He explained our new thermostat and explained how to use it. He checked our furnace and made sure it worked perfectly. Lou P. 10/03/16 |
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Vine did a very thorough job in getting my heating system ready for the winter. He explained each step he undertook, and I look forward to a problem free heating season. Vinny V. 09/29/16 |
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Very professional work John W., Michael D. 09/27/16 |
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Technician Vinny was very helpful in diagnosing our problem with A/C units. He was courteous, professional and went out of his way to keep home and work area clean. Vinny V. 09/25/16 |
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Without exception, James P. is professional, punctual and personable. He is a big reason why I keep coming back to Meyer & Depew. James P. 09/23/16 |
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Vinny was very knowledgeable, competent and pleasant. Excellent experience. Vinny V. 09/21/16 |
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The service was done by Patrick. He was actually early. He was courteous, friendly and professional. He explained what needed to be done and completed it efficiently. Patrick G. 09/20/16 |
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Patrick was on time, actually early. He was courteous and friendly. He explained what had to be done and how much it would cost before doing it. The experience was all good. Patrick G. 09/20/16 |
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John W, Phil C, Anderson & Wadly were all spot on. They showed up early did the job completely & clean. They finished ahead of schedule & were friendly & professional. I have been doing business Meyer & Depew for more than a decade and this is how it always works. I can't say enough good things. Thank you as always Meyer & Depew. Best Mike John W., Anderson C., Phil C. 09/19/16 |
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Jura from Meyer and Depew arrived on time as promised to tune-up my steam boiler. He was very comprehensive in checking all systems & did a great job in getting the unit ready for the winter. Juraj K. 09/19/16 |
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Lou was amazing as usual. Quick, efficient and knowledgeable. Extremely trustworthy! He's the reason we use Meyer & Depew for our heating and cooling needs. Thanks Lou! Lou P. 09/17/16 |
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I have only been a customer of Meyer &Depew for a year now since they replaced my 2 zone furnace and a/c systems. Their service, both technical and customer, are a standout from the other companies I have dealt with in the past. Service appointments are scheduled quickly and conveniently. They even call before they come so you don't have to wait around. Their service people are friendly, polite, and knowledgeable and stand behind their work. Vinny, went out of his way to explain things and meticulously solved a problem my system was giving me. It's not often I write reviews, but I felt compelled to after receiving such consistently great service, especially today. Vinny V. 09/16/16 |
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Meyer & Depew far exceeded our expectations in providing us with a ductless air conditioning system. We've had enough experience with contractors in New Jersey to be concerned that any contractor, regardless of industry, will be easy to work with. Meyer & Depew put all of our rests to bed. From the very beginning it was obvious this is a very professional operation. Andre set the stage well by clearly explaining everything when he visited our condo. My wife instantly had a good impression of him; this was in stark contrast to the AC company we previously were working with. Their estimate was very competitive; in fact, it was a couple thousand less than we had been prepared to pay. Frank and Frank just finished installing the system after two days here. They were as professional and helpful as any technicians I've ever interacted with. They were so great. Words can't justify how highly we thought of them. How they interacted with us should be the norm but, unfortunately, it isn't. That's why it was so refreshing to work with them. There isn't one bad thing I can say about the Franks. I really wish Meyer and Depew would do more than heating and cooling. I would hire them for every project we have. They were that good! Frank B. 09/16/16 |
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We were very impressed with the service, Frank B and Nep were very polite , professional and hardworking. They covered all the areas in question and when done left the areas immaculate. They are a great representatives for Meyer & Depew. We are so pleased that we chose this company to perform this work for us. Frank B. 09/15/16 |
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Meyer & Depew replaced a 30 year old central AC system that recently gave out on a very hot summer day. I called first thing in the morning after the holiday weekend and they said someone would be by at 2:00 to give us an estimate. That was the first sign that these people were responsive.
We selected M&D based on their reputation and our experience from 30 years ago in a different house, when we dealt with the father of the current owner, as well as for the comprehensiveness and knowledge of the person that came to give us an estimate, Andre B. Of the 3 estimates we received, M&D was the only one that did a proper job of sizing the unit, reviewing the existing ductwork in the attic, which was inadequate, and noting that the current unit was installed directly on the attic floor, directly above the bedroom ceilings. Andre did not hesitate to climb around in the attic on a hot day to scope out what needed to change for any system to work properly. In addition to the ductwork, he said the new unit would be suspended from the roof rafters, rather than resting on the floor, to eliminate noise and vibration. He was right on both accounts.
He also, asked if we wanted to use a few window units given that it was extremely hot in the house and the install would take a few days to get scheduled. After we made the decision to use M&D, Andre came back to the house and installed two window units, which was a life saver over the next few very hot and humid summer days. M&D was not the cheapest, but by far the most professional and knowledgeable up to this point in the process. Andre provided 3 cost options, we opted for the higher efficiency unit that was designed to run for longer periods of time, at variable speeds, keeping the air moving and temperature more consistent.
John W and Brian F from M&D showed up on a Saturday morning to begin the job. It was extremely hot, close to 100° outside as the day went on, and closer to 120° or more in the attic where they had to remove and take apart, a very large, heavy and old system and install the new system, along with some flooring to allow proper access for the installation and to service the unit down the road. The access to the attic was very tight, and required a ladder, which made the work even more challenging. They worked from 8:30 to 4:30 taking only limited breaks, and again, the heat in the attic was extreme. Before they began, they completely covered the area where they would be coming and going with drop cloths, and wore covers on their shoes as well. The lead Technician on the job, John W seemed to take extra pride in the quality of the work he was doing, and it showed. When they finished their work on Saturday, they cleaned up everything, and left the house looking as if no work had been done.
John W and Anderson C, came on Monday morning to continue installing the system (it was a large and complex job), and again, worked all day installing new ductwork, the outside unit, new lines, etc. The third day, John W, Anderson C and Robert M, arrived to complete the installation, including running wires from the attic to the basement, installing the complicated electronics for the Carrier Infinity system, hooking the system up to our existing boiler, running the system and our heating system to make sure that whatever was modified or installed, was running properly, and turned the system over to us.
There are many reasons people may decide to go with M&D, years in business, reputation, recommendations, lines they carry, Carrier and Trane, 24X7 service with a real person answering the phone, but none of these would be as important as the quality of the people that they employ. Everything I read about AC equipment, models, etc., and I did a lot of research, all seemed to conclude, that by far, the most important aspect of installing a new AC system was not which model you chose, but who you selected to do the installation and service. I am confident that we made the right decision. Brian F., John W., Anderson C. 09/14/16 |
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Meyer & Depew replaced a 30 year old central AC system that recently gave out on a very hot summer day. I called first thing in the morning after the holiday weekend and they said someone would be by at 2:00 to give us an estimate. That was the first sign that these people were responsive.
We selected M&D based on their reputation and our experience from 30 years ago in a different house, when we dealt with the father of the current owner, as well as for the comprehensiveness and knowledge of the person that came to give us an estimate, Andre B. Of the 3 estimates we received, M&D was the only one that did a proper job of sizing the unit, reviewing the existing ductwork in the attic, which was inadequate, and noting that the current unit was installed directly on the attic floor, directly above the bedroom ceilings. Andre did not hesitate to climb around in the attic on a hot day to scope out what needed to change for any system to work properly. In addition to the ductwork, he said the new unit would be suspended from the roof rafters, rather than resting on the floor, to eliminate noise and vibration. He was right on both accounts.
He also, asked if we wanted to use a few window units given that it was extremely hot in the house and the install would take a few days to get scheduled. After we made the decision to use M&D, Andre came back to the house and installed two window units, which was a life saver over the next few very hot and humid summer days. M&D was not the cheapest, but by far the most professional and knowledgeable up to this point in the process. Andre provided 3 cost options, we opted for the higher efficiency unit that was designed to run for longer periods of time, at variable speeds, keeping the air moving and temperature more consistent.
John W and Brian F from M&D showed up on a Saturday morning to begin the job. It was extremely hot, close to 100° outside as the day went on, and closer to 120° or more in the attic where they had to remove and take apart, a very large, heavy and old system and install the new system, along with some flooring to allow proper access for the installation and to service the unit down the road. The access to the attic was very tight, and required a ladder, which made the work even more challenging. They worked from 8:30 to 4:30 taking only limited breaks, and again, the heat in the attic was extreme. Before they began, they completely covered the area where they would be coming and going with drop cloths, and wore covers on their shoes as well. The lead Technician on the job, John W seemed to take extra pride in the quality of the work he was doing, and it showed. When they finished their work on Saturday, they cleaned up everything, and left the house looking as if no work had been done.
John W and Anderson C, came on Monday morning to continue installing the system (it was a large and complex job), and again, worked all day installing new ductwork, the outside unit, new lines, etc. The third day, John W, Anderson C and Robert M, arrived to complete the installation, including running wires from the attic to the basement, installing the complicated electronics for the Carrier Infinity system, hooking the system up to our existing boiler, running the system and our heating system to make sure that whatever was modified or installed, was running properly, and turned the system over to us.
There are many reasons people may decide to go with M&D, years in business, reputation, recommendations, lines they carry, Carrier and Trane, 24X7 service with a real person answering the phone, but none of these would be as important as the quality of the people that they employ. Everything I read about AC equipment, models, etc., and I did a lot of research, all seemed to conclude, that by far, the most important aspect of installing a new AC system was not which model you chose, but who you selected to do the installation and service. I am confident that we made the right decision. Brian F., John W., Anderson C. 09/14/16 |
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I installed a new central air conditioner system in my house. The person who was in charge - Steve, did an excellent job. He and his team was very professional, knowledgeable, accurate. Job done on time and everything I asked for was done. I'm very happy and recommend Meyer&Depew for your home and businesses. Steve L. 09/12/16 |
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Outstanding service and performance from the team of Phil and Marlon from Meyer & Depew. They replaced by A/C condenser on one of the hottest day of the season. Phil C. 09/04/16 |
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I arrived home last night to find that our central AC was not working. Even though it was 730 PM I was able to reach Meyer and Depew and I was able to schedule a service call the next day.
Vinnie arrived right in the middle of my time slot and was able to quickly pinpoint the issue which was a blown capacitor. He quickly made the fix and explained what was going on at the same time. He also checked the overall functioning of the unit.
I am very happy to be a customer M&D for over 25 years. Vinny V. 08/31/16 |
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Vinny did an excellent job, very professional and helpful. Vinny V. 08/31/16 |
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Professional, friendly, thorough. Folks these guys are no BS, straightforward, professional, neat and set the standard for the industry. Good experience and Mike answered all my questions patiently, with thorough explanations and recommendations. Why can't all contractors be like these guys??!! Thank you Meyer & Depew. Michael F. 08/30/16 |
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Continue to get excellent, on-time maintenance
service from Meyer & Depew. Juraj K. 08/29/16 |
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I forgot to do this earlier in the summer, but I wanted to acknowledge the excellent level of service and the friendly nature of this team who did the install of our new system. They were knowledgeable and clean in all phases of the project. I would highly recommend them. John W., Anderson C. 08/26/16 |
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We had out air conditioning unit stop working shortly after 4PM on a Friday night. When I called Meyer and Depew sometime after 5PM i was surprised to get a live person on the phone and even more surprised when Steve Lind got on the phone to say he was coming over immediately to assess the problem. Steve went to work immediately placing gauges on the outside compressor unit and double checking the indoor thermostat. He sat on his work bucket outside swatting mosquitoes uncomplaining in the extreme heat and humidity, keeping an eagle eye on the instrumentation. When he left at 7:24 PM the unit was operating well ...but he made certain to tell us if further problems developed, just give him a call and a tech would be dispatched. I would rate his service as excellent, and his riding to our rescue on a Friday night was, in my experience, amazing. Steve L. 08/26/16 |
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Tom B and his team were punctual, professional and did a very thorough job. They took the time to answer all my questions in detail and clearly were very knowledgeable. Meyer & Depew has overall been a pleasure to work with and I definitely would recommend them to others! Tom B. 08/26/16 |
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Very good experience all around. Alex Gallo was the specialist who priced the job. John and Anderson installed the units, and Steve came by to make sure that the job was completed and we were satisfied. All workers were friendly and professional, took the time to answer all our questions, and cleaned up after they were done. Would definitely recommend them. John W. 08/24/16 |
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James is very hard working and knows what he is doing . His friendly manner and professionalism should be commended. James P. 08/23/16 |
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We had to replace our 26-year-old furnace and central A/C during last week's heat wave.
The furnace was located in a very small and hot section of our attic, which could be entered only through a crawl space. This certainly could have been a miserable experience.
John W. arrived with Marlon on Thursday morning. They were both very friendly, respectful, and knowledgeable about how to tackle the rather cumbersome installation. They secured additional support to complete the installation the next day, and so Rob D. and Mike L. arrived to help. Everyone was so friendly, and did an excellent job. They also took the time to explain everything to me and to take us through each step required to work the Wi-fi enabled thermostat. I definitely would recommend them, and will call them for service, when needed. John W. 08/23/16 |
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Juraj (George) came on a hot and humid summer day to examine our a/c, neither the upstairs zone nor the downstairs zone were working. He was patient and persistent. Each of the zones/systems had a completely different problem. He was determined not to leave until he had restored some service to us. He was able to get the upstairs system working and to diagnose that the downstairs system had a non-functioning thermostat. We appreciated his dedication and thoroughness. Juraj K. 08/16/16 |
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Frank B., Rob, and Frank B. all installed a new heating and cooling system in my home last week. They worked nonstop on one of the hottest days of the summer. They were prompt, courteous, efficient, polite, and clean. I cannot recommend them enough. Their work was impeccable and the new system works perfectly. Frank B. 08/16/16 |
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An extremely satisfied customer! I'm glad I went with Meyer & Depew because Joe O, saved me from a nightmare situation. I had an evaporator coil installed from another company who botched the job and my AC was still not working post install. I need to get a 2nd opinion on the issue and Joe O initial analysis on the problem based on the behavior was dead on accurate. The other company would have had me rip open my walls to replace the liquid and suction line set, which would still have not resolved the problem.
Joe O is a great technician, he was able to address my problem in a quick, efficient, quiet, and professional manner. He also took his time to explain HVAC terminology and functionality in layman's terms which was easy to understand. He's also great from a customer service standpoint. I also got that from the overall company in general as well. After the job, Joe O took his time to double check the work, conduct temp and pressure analysis to make sure the numbers were correct. He also took his time to explain other HVAC question not related to the problem as well. Overall, it was a great experience which fixed my AC which would not cool.
It's one thing to have knowledgeable techs but customer service which looks out from a client's point of view and a job which is done right the 1st time around goes a long way. This is Meyer & Depew's differentiator. Joe O. 08/15/16 |
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Vinny arrived within about an hour of my call to Meyer & Depew. After we explained the problem he told us how he would evaluate the problem and get back to us with his recommendations. When he came back he explained clearly the problem and made recommendations to replace the capacitor. He gave us a very fair price, we authorized the repair which was completed. He was very thorough in explaining to us the situation with our air conditioner and answered all our questions in detail. We were very pleased with Vinny's service and that of Meyer & Depew. Vinny V. 08/12/16 |
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Thank you to Meyer & Depew for a fast installation of a new AC system. Our system failed only three days ago and you had Alex out for an estimate within a day and a new system installed today. Frank B, Frank B and Marlon were courteous and very knowledgable. They were also considerate of my dog as they entered and exited my home to make sure he didn't run out. Thanks again! Frank B., Frank B. 08/04/16 |
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Vinny V. is a Meyer and Depew technician that serviced our AC this week. I was so impressed with his knowledge, thoroughness, professionalism and customer service that I decided to write this review to recognize his outstanding work at our home. Great hire M & D! Vinny is a keeper and your future. Vinny V. 08/04/16 |
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Excellent service. Very prompt with appointments. Honest evaluation of the condition of our heating and cooling systems. Very reasonable rates. Jordan E. 08/03/16 |
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Vine came on time. Introduced himself and was both pleasant and professional. Served our generator and heating system and explained all. An excellent experience. Vinny V. 08/02/16 |
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I called Meyer & Depew this morning to schedule a technician to fix my A/C. George arrived within an hour. He was courteous, friendly, knowledgeable, and professional. He clearly knew what he was doing, and explained our options to us in a clear and concise manner. I definitely will call them again. Juraj K. 08/01/16 |
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Both installers Rob and Joe M. Worked in a professional manner.They removed an existing central air and installed a new one within a day and a half. Joe M. 07/31/16 |
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Joe was terrific, arrived promptly, knowledgable and courteous , a definite asset to the team at Meyer and Depew Joe O. 07/29/16 |
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Phil and Marlon replaced our condenser and line set. We've used Meyer & Depew in the past and wouldn't use anyone else. Company is great and Phil and Marlon were the best technicians. I would highly recommend Meyer & Depew. Phil C. 07/25/16 |
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Really great service! Came in with a smile and was super courteous through and through. Did a great service and my AC has been working great ever since! John W. 07/25/16 |
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