600 Gallatin Street NE, Washington, DC, MD 20017
Phone: 2028298510
Website: www.magnoliaplumbing.com/
Phone: 2028298510
Website: www.magnoliaplumbing.com/
Magnolia Plumbing Heating & Cooling - Our Reviews
Overall Rating
(1620 Reviews)
(266 Reviews)
(425 Reviews)
(545 Reviews)
(114 Reviews)
(3 Reviews)
(2 Reviews)
(4 Reviews)
(137 Reviews)
(123 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Magnolia Plumbing Heating & Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Nelson performed an excellent plumbing inspection. He is very professional and personable Nelson J. 05/07/19 |
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Thoughtful, thorough, and personable. This entire team makes me a loyal Magnolia customer! Saeid Fotouri is a rockstar of a Service Pro. He's professional, patient, provides thorough explanations, provides recommendations with pros and cons, and completes the work in a timely manner. He shared knowledge and tips not just with me, but even more so with his junior colleague. I appreciated the working relationship they had as well! Saeid F. 05/07/19 |
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Saeid Fotouri was a consummate professional who kept me informed every step of the way. Through quality work. Highly recommend. Saeid F. 05/04/19 |
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Jose was professional, friendly and did an all-around great job. I will definitely be using him for future needs. Jose V. 05/03/19 |
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Plumbing emergency. Nelson Jovel of Magnolia was there in one hour and diagnosed, fixed and cleaned up after the work. Reasonable bill, no BS.
Thanks, Nelson. Good work. Nelson J. 05/03/19 |
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very skilled professional. Assessed problem and fixed it quickly. Showed up on time. Mario S. 05/01/19 |
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Mario was very pleasant and informative about my problem, was patient when I asked questions and provided maintenance tips. I would use the company again. Mario S. 04/26/19 |
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HUMBERTO OUR TECHNICIAN WAS EXCELLENT. HE WAS KNOWLEDGEABLE, POLITE, HELPFUL, TIMELY AND HONEST. i WILL USE HIM AGAIN. Humberto H., Liliane R. 04/24/19 |
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Our upstairs bath drain was clogged and the pipe started leaking down to the first floor. Magnolia sent someone out within a couple of hours of calling. Jermaine W was the technician -- he was fantastic. He was very respectful of our house, cleaned up the mess in the bathtub, explained what the problem was, and successfully cleared the clog and fixed the leak. He even helped adjust the drain stopper, which was giving us problems, for no extra charge. Jermaine W. 04/24/19 |
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Mario was on time, technically excellent. He analyzed situation quickly and explained solution. Initiated ideas on how to manage our situation going forward. Included suggestions for other possible repairs to prevent future problems. Overall superior experience for us also with quick scheduling by the office. Would request Mario in any future needs. Mario S. 04/23/19 |
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Magnolia Plumbing quickly came to the rescue when my hot water heater broke. I called late one night and they were there in the morning to diagnose the problem and back the same day with the replacement heater. Marvin was efficient and professional, explaining everything he was doing and giving me maintenance tips. I will definitely use Magnolia again! Marvin C. 04/19/19 |
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Rebeca was awesome! Very professional and knowledgeable. She arrived on time and explained everything to me before starting. She left the area of work very clean and tidy. Rebeca F. 04/19/19 |
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Tech Jermaine came right in, identified the problem, went out to get the part and now everything is all good with my basement bathroom's shower. Jermaine W. 04/18/19 |
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(no comment) Mario S. 04/18/19 |
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Nelson Jovel located the old corroded pipe that was causing mysterious leaking into our basement bathroom. He replaced the section that was damaged and explained drain maintenance procedures we could do ourselves. He was professional and pleasant to have around. Magnolia Plumbing is fortunate to have him as an employee. Marvin C. 04/18/19 |
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Nelson Jovel located the old corroded pipe that was causing mysterious leaking into our basement bathroom. He replaced the section that was damaged and explained drain maintenance procedures we could do ourselves. He was professional and pleasant to have around. Magnolia Plumbing is fortunate to have him as an employee. Marvin C. 04/17/19 |
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Nelson Jovel located the old corroded pipe that was causing mysterious leaking into our basement bathroom. He replaced the section that was damaged and explained drain maintenance procedures we could do ourselves. He was professional and pleasant to have around. Magnolia Plumbing is fortunate to have him as an employee. Nelson J. 04/17/19 |
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I had a problem with my bathroom faucets leaking water into the tub and behind the cold water faucet onto the rim of the tub and then to the floor. Marvin did a superb job of dealing with the situation by first explaining to me what was happening, why it was happening and how it could be corrected. Because the house is 70 years old, he had to find a supplier who carried replacements for older homes, after which he came bake and did the installation. He also had to do som, trimming and adjusting to make things fit, and tested it all out before he left. He was highly professional but also friendly and personable. I could not have asked for a better encounter. I am glad I chose Magnolia, which did plumbing for me years ago in D.C. in the Brookland area. Dorothy Scoty Marvin C. 04/15/19 |
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Saeid and Max were great - thorough, very nice, and dealt wonderfully with my crazy dogs. Look forward to them servicing my home in the future. Saeid F. 04/12/19 |
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Reggie was extremely professional and punctual. Moreover, the company gave me a bid for a project and stuck to it. There were no hidden fees or other bs. Reggie D., Thyesha H. 04/11/19 |
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Tan is very helpful and professional! Thanks! Tan C. 04/10/19 |
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Magnolia is full service, including air conditioning, heating, plumbing and subcontracting for flues and chimney lining. I had a very old gas water heater and they replaced it within 2 days from doing an audit and even when I requested a switch to electric from gas at the last minute it was no problem. Pasquale is a professional and took care of every aspect, replaced leaking pipes, brought my gas boiler flue up to code and installed a high grade water heater; their pricing is very competitive. Pasquale S. 04/10/19 |
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Magnolia is full service, including air conditioning, heating, plumbing and subcontracting for flues and chimney lining. I had a very old gas water heater and they replaced it within 2 days from doing an audit and even when I requested a switch to electric from gas at the last minute it was no problem. Pasquale is a professional and took care of every aspect, replaced leaking pipes, brought my gas boiler flue up to code and installed a high grade water heater; their pricing is very competitive. Pasquale S. 04/10/19 |
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Jose was courteous, efficient and even helped me fix my front door! more Jose V. 04/10/19 |
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I had a great experience, Humberto was very professional, explained everything and knew right away what the issue was with my water not staying hot. I was highly satisfied with the tech and service performed and will use them again. Tan C., Sinan L. 04/10/19 |
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Today Jermaine and Anil installed a water heater for us and we were thankful for their great work. They explained every step of the process before and after their fine work. They were very professional and installed a great heater, They were clean and efficient. We recommend them highly Joyce and Ken more Jermaine W. 04/09/19 |
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Jermaine and his helper we're very personable, professional and knowledgeable. However, the rates were way out of proportion as to where they should be. Liliane R., Jermaine W. 04/09/19 |
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I called, and a few minutes later they called to book an appointment. They came the same day, fixed the issue and left! They are awesome! Humberto H., Anna M., Liliane R. 04/08/19 |
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Tech Dwayne was helpful and efficient, friendly. highly recommend Duane C., Sinan L., Anna M. 04/06/19 |
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Thoughtful, thorough, and personable. This team makes me a loyal Magnolia customer! Ebony G., Anna M., Jermaine W. 04/05/19 |
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Mario Salazar just changed a diverter for me. He and Magnolia were the only plumber/ company out of three companies that were vetted, to take on and complete the job. He was on time, professional and his level of comprehension far exceeded any other plumber vetted for the job. He was EXCELLENT and I cannot day enough positive things regarding my experience with him. Because of my experience with Mario-his competency, friendliness and professionalism, I am a Magnolia customer for life!!! He is one in a million! Mario S. 04/05/19 |
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My Girl Ebony - "E" - is superb. Duane did an outstanding job, very knowledgeable,well organized, fast and efficient service. Thank you all. Great service. Mike Duane C., Ebony G., Anna M. 04/02/19 |
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the Best Company on Time. Very Professional and Friendly. Ebony G., Humberto H. 04/01/19 |
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Could not be more satisfied ... Jose Vitche / Magnolia provided me with excellent professional workmanship ... you can tell when a person loves what they are doing and takes pride in there work ... my very highest recommendation !!! Jose V. 03/29/19 |
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Mario was terrific. Professional and thorough. Great service. Mario S. 03/29/19 |
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I've great experiences with Magnolia especially with Mario - he's highly experienced and professional. Anna M., Liliane R., Mario S. 03/29/19 |
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the Best Company on Time. Very Professional and Friendly. Ebony G., Humberto H. 03/28/19 |
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Jose was very professional in both diagnosing and fixxing a problem with our complex heating system. He proactively followed up on needed parts and expedited repairs as much as possible. I highly recommend Jose. Jose V. 03/27/19 |
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Thanks for a job well done. We were pleased with the service we received from Pasquale. He made sure our gas flex line was installed and working to allow repairs to be done on the gas dryer. The repairs has been done and in good working order. Thanks again.
Peter
Washington, DC 20020 Ebony G., Thyesha H., Pasquale S. 03/26/19 |
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When I called Magnolia, I received an appointment the same day. The dispatch representative was very professional. The plumber, Mario, arrived on time with another technician and took care of the job, were polite and professional. I called with a follow up question 2 days after the job and he remembered the job and answered my question to my satisfaction. Ebony G., Anna M., Mario S. 03/26/19 |
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the Best Company on Time. Very Professional and Friendly. Thyesha H., Jermaine W. 03/25/19 |
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(no comment) Sinan L., Anna M., Robert W. 03/24/19 |
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(no comment) Ebony G., Sinan L., Mario S. 03/23/19 |
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Mario did wonderful work. He was fast, efficient, and provided me with options upfront. Costs were always clear. And I knew exactly what he planned to do. Pleasant and professional. I recommend him highly. Mario S. 03/23/19 |
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I am very happy with the new faucet that Robert installed. He worked hard to make the repair but when that didn't work he showed me what was not working and explained my options. I decided to get a new faucet even though it was more expensive and time consuming than I anticipated. I think he did a fine job. Ebony G., Robert W. 03/21/19 |
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I've used Magnolia for several repairs over recent years. We live in a 107 year old row home, and things are never fully "right". Mario was recently brought in to correct some drainage issues with our laundry unit that was not installed appropriately years and years ago. Mario and his Magnolia team were prompt, courteous, and professional, and fixed the problem with great skill. As sometimes happens, a few follow up issues arose, and both Mario and Magnolia were quick to respond, completing a follow up visit on a time frame that worked for us, and communicating clearly what needed to be done, as well as setting up expectations for potential future work. My only complaint with Magnolia is that they can be expensive out of the gate, but they stand by their work, and I cannot argue with the quality and professionalism they deliver. That goes a long way. Mario S. 03/19/19 |
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As always a good experience. Saeid has done work at my house before and he is always pleasant courteous and helpful. I highly recommend Magnolia and Saeid.
Monika Tomlinson Saeid F., Sinan L. 03/15/19 |
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Nelson fixed our shower temperature control mechanism in a timely and very professional manner. My wife and I are very pleased with his work. It was clear from the moment he arrived that Nelson knew what the problem was that prevented our shower from getting up to temperature, ordered the correct service replacement part, and installed it in a manner that fully corrected the problem. Next time we have a plumbing issue, we are going to call Magnolia and ask for Nelson's services once again. Nelson J. 03/14/19 |
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Nelson was a true professional. He arrived in timely fashion, clearly knew his job, performed the repair like the professional he is, and had our walk-in shower working up to temperature as it had not done for some time. My wife and I are pleased with his work and his professional skills and demeanor. Next time we have a plumbing job we will seek Nelson's help by calling Masgnolia. Norm Nelson J. 03/14/19 |
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The Tech was a good man and the office personal were very efficient, but they sent a low voltage tech for a high voltage application which created problems with wiring up the new thermostat. There were many wires from the new stat which could have been used to provide control in the cooling mode. The heat mode is great and, for now, is important to have. Reggie D., Ebony G., Liliane R. 03/14/19 |
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